Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Libon vs Ding Top-up

Libon 4.6★ · Free + IAP 60
Winner Ding Top-up
Ding Top-up 4.8★ · Free to download 75

Ding Top-up is generally preferred for its reliable and fast mobile top-up service, while Libon struggles with inconsistent call quality and recent price increases.

Full reviews: Libon · Ding Top-up

Ding Top-up excels in providing quick and easy international mobile top-ups, despite some users finding its fees and exchange rates high. Libon, an international calling app, faces significant criticism for poor call quality, connection issues, and recent price hikes, though some long-term users still find it reliable.

Head to head

Features and Core Functionality edge: Ding Top-upR15R30R52R68
Libon Libon is primarily an international calling app, allowing users to call mobile and home phones directly without the recipient needing the app R52. It also offers mobile top-up, though one user reported issues with country selection during purchase R15. Some users appreciate its voicemail replacement feature R30.
Ding Top-up Ding Top-up focuses on international mobile top-ups and gift cards, described as fast, reliable, and easy to use R68. Users can send data plans and minutes to various countries . Some users desire an option to send custom top-up amounts or cancel transactions .
Call/Top-up Reliability tieR1R4R8R13
Libon Libon users frequently report issues with call quality, including cut-offs, not hearing the other person, or being unheard R1R4. Many experience calls not connecting, ringing, or dropping after answering R8R13R25. Some users also report the app crashing or needing reinstallation to work R23.
Ding Top-up Ding Top-up is generally praised for its instant and reliable top-up delivery R68. However, a significant number of users report that top-ups were not received by the recipient despite being charged R61R79R85R94. Some also mention technical issues preventing transactions .
Price and Value tieR3R6R10R12
Libon Libon was once considered affordable and a good value R3R6. However, many recent reviews complain about significant price increases, decreased minutes for the same cost, and minutes expiring R10R12. Some feel it's no longer competitive with other services .
Ding Top-up Ding Top-up users frequently criticize its high fees, expensive exchange rates, and overall cost R66R69R70R73. Users report paying significantly more than what the recipient receives R66R73.
Customer Support tieR7R13R25R52
Libon Libon's customer service receives strong criticism for being unresponsive or slow R7R13R25. Some users report no response to refund requests or issues with service R7R13R25. Conversely, a few users praise their customer service for being excellent, fast, and responsive R52.
Ding Top-up Ding Top-up's customer service is often described as unhelpful or poor, especially when issues arise with unreceived top-ups or refunds R61R85R94. Some users report being banned without clear reasons or recourse . However, some found customer support helpful in providing links or resolving specific issues .
Ease of Use edge: Ding Top-upR15R20R23R24
Libon Libon is generally considered easy to use for making calls R20R24. However, some users find the app bugged, requiring multiple attempts or reinstallation to make calls R23. There are also complaints about payment issues on iPhone and automatic incorrect country selection during purchases R15.
Ding Top-up Ding Top-up is widely praised for its user-friendly interface and ease of use R68. Users appreciate the quick and simple process for sending top-ups. However, some report issues with payment methods like Cash App not working or difficulties with automatic recharge settings .
Pick Libon if

You need an international calling app and are willing to tolerate potential inconsistencies in call quality and recent price increases, especially if you've had a positive experience with it in the past R2R52.

Pick Ding Top-up if

You primarily need to send international mobile top-ups quickly and easily, and value a user-friendly interface, even if it means paying higher fees or dealing with occasional issues with top-up delivery R68.

Evidence note: Reviews for both apps show a significant number of complaints regarding pricing and customer service, making it difficult to definitively assign an edge in these areas. While Ding Top-up has a much higher volume of ratings and a slightly better lifetime score, both apps have recent negative reviews that skew towards similar issues of cost and support.

Frequently asked

Is Libon good for international calls?
Libon's effectiveness for international calls is mixed; while some users praise its reliability and call quality R2, many recent reviews report poor connection, calls not ringing or connecting, and frequent disconnections R1R4R8R13.
Is Ding Top-up expensive?
Yes, many Ding Top-up users consider it expensive, frequently citing high fees, unfavorable exchange rates, and situations where the recipient receives significantly less than the advertised amount or what was paid R66R69R70R73.
Does Libon have good customer service?
Libon's customer service receives conflicting reviews; some users praise it as excellent, fast, and responsive R52, but a significant number report late replies, no response to refund requests, or general unhelpfulness when facing service issues R7R13R25.
Can Ding Top-up fail to deliver top-ups?
Yes, several Ding Top-up users have reported instances where top-ups were not received by the intended recipient despite the sender being charged, leading to frustration and issues with refunds R61R79R85R94.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] Libon 3/5 · US Apps choose wrong county itself before I sele: When I was trying to make purchase , some how apps Automatically choose a country and purchase was made. Was not able to see where the money goes. Finally I find that it is connect with Algeria. Am Requesting refund through apple and libon.this purchase is not applicable to me.
  2. [R30] Libon 3/5 · GB Improved: Much better since my last review. I don't use calling allowance but it is a reasonable visual voice mail replacement.
  3. [R52] Libon 5/5 · US Best App for Int’l Calls: Libon is the best App for International Calls I have ever used in the last 5 years. Additionally, their customer service department provides excellent support.. they are extremely fast and very responsive. I strongly recommend Libon for ALL International Calls. One important thing.. my family overseas does NOT have to download Libon App or do anything; I call them directl
  4. [R68] Ding Top-up 5/5 · US Satisfied: Ding is a fast and reliable app for sending international mobile top-ups and gift cards and perfect for staying connected with loved ones. The interface is simple, and transactions are always smooth. Highly recommended for hassle-free global recharges!
  5. [R1] Libon 1/5 · US Call: I I don hear the voice of other and it iis cut off
  6. [R4] Libon 1/5 · US No improvement: The quality is unbelievably poor
  7. [R8] Libon 4/5 · US Calling issues: Can’t make a call
  8. [R13] Libon 1/5 · US Terrible: Tow months in the row i purchased the service, not one of my calls went through . I contacted customer service through email and they didn’t care to reply. It was ok before but now it became a scam, they take your money but don’t honor the service. Definitely a scam
  9. [R3] Libon 3/5 · US .: It’s been years since I’m using this app very affordable.But now minutes to call in Philippines went up the prices.
  10. [R6] Libon 3/5 · US Me gusta: Es económico y útil. A veces la señal se daña. Pero en general es una buena opción
  11. [R10] Libon 1/5 · US The company keeps decreasing minute and charge more for it: The app is going from best to worst. It used to be one of the the best international call app. However, it’s moving away from that since they continue to charge more and drop minutes.
  12. [R12] Libon 3/5 · US Decreasing minutes to 175min?: I just wanna let Libon knows that decreasing their 225min to 175min will be their worst mistake because people will go somewhere else. I can’t believe the Malian government can allow orange Mali to increase their tariff with no rules and boundaries like that. Libon was the only company that people found it fair price but now they are letting their company being dragg
  13. [R7] Libon 1/5 · US Rayan: Its a scam bought 80 minutes and it doesn’t work and support replay late on WhatsApp im asking to fix or refund still no response
  14. [R25] Libon 1/5 · US Not ringing- bad customer service: I have paid this app to call my family overseas,. But every time I call them it is not ringing for them. I tried to call different numbers in the country that my family are, but still it is not ringing. I contacted Libon about this issue but they have not responded!!! They don’t have a customer support. If you pay their plans for call and it is not working, there
  15. [R20] Libon 5/5 · US Très très bon accueil et de facilité communication téléphonique: Vous êtes actuellement les meilleurs sur le réseau continuez ainsi
  16. [R23] Libon 5/5 · US Not working: Whenever I try to place a phone call it disconnect right in the second before ringing, every time I had to delete the app and reinstall it to be able to make a phone call.
  17. [R24] Libon 3/5 · US Si me gustó mucho: Si me gustó mucho la recomiendo este app
  18. [R2] Libon 5/5 · US Fiable: Toujours opérationnel de jour comme de nuit. J’aime❤️
  19. [R66] Ding Top-up 3/5 · US EXPENSIVE 💰: The app works great but is expensive to send a load as they give you crappy exchange rates. For example today: Philippines Current exchange rate ₱57.46 = $1.00 So a ₱500 should cost around $8.70 Instead they charge $13.99 That’s a $5.29 difference… or in pesos a ₱303.96 difference. That’s a huge markup. As soon as I find a different way to top off I will no longer use Ding
  20. [R69] Ding Top-up 3/5 · US Increased Rate: I know that in the US, everything went up because of the idiot Joe Biden taking orders from Barrack Obama. But your increased in pricing is hurting the recipients more because the sender (from the US) also have to adjust expenses.
  21. [R70] Ding Top-up 2/5 · US txtx: The fees is so high
  22. [R73] Ding Top-up 1/5 · US Expensive: You have to pay 3 times more of what they receive in country you’re sending. Scam app
  23. [R61] Ding Top-up 1/5 · US Scammers: I’m very disappointed with this business. I was told my order was delivered, but I never received it. After contacting customer service, I was not given a clear solution or proper help. It feels like I was misled and lost my money without receiving the product I paid for. I would not recommend this company based on my experience.
  24. [R79] Ding Top-up 1/5 · US Abdul: I have topped up my nephew’s mobile number 3 times using ding and it never reached him although the app cut the money from my account
  25. [R85] Ding Top-up 1/5 · US Does not work: Tried recharging phone number overseas and it did not work. They are trying to avoid refunding. Never use this app.
  26. [R94] Ding Top-up 1/5 · US Top up not received: Ding does not deliver top ups efficiently, waited two whole days waiting for a top up to be delivered and when I reached out company declined to help and told me to wait even more for a resolution.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store