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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Hollister Co. vs Nike

Hollister Co. 4.9★ · Free to download 65
Winner Nike
Nike 4.9★ · Free to download 70

Nike has a slight edge over Hollister Co. due to its broader product selection and generally more stable app experience, despite both apps facing issues with login, stock availability, and recent updates.

Full reviews: Hollister Co. · Nike

While both Hollister Co. and Nike offer a wide range of clothing and have loyal customers, Nike's app generally provides a more consistent shopping experience, though both struggle with app stability, login issues, and product availability. Hollister Co. users frequently report slow loading, login errors, and significant shipping delays, while Nike users often complain about recent app updates, notification glitches, and difficulty securing popular drops.

Head to head

App Performance and Stability edge: NikeR4R7R19R22
Hollister Co. Hollister Co. users frequently report issues with the app loading slowly, pictures not showing, and pages failing to load completely, making it difficult to shop or complete orders R4R19. Some users also experience crashes, especially during promotions R27. There are also complaints about the app requiring iOS 18, preventing older phone users from accessing it R7R22.
Nike Nike users also face app stability issues, including connection problems and a generally not-smooth experience . Recent updates have been criticized for making navigation difficult and for looking like they were designed by AI R73. Some users report the app breaking their phone screen or not opening due to update bugs .
Login and Account Management tieR1R15R52R54
Hollister Co. Many Hollister Co. users struggle with login issues, reporting that the app's login process 'sucks,' temporary passwords don't work, and errors occur when trying to sign in or reset passwords R1R52R54. Some users also note that their favorites are not saved after a period of inactivity R15.
Nike Nike users also experience significant login problems, with many reporting that the app fails to send confirmation or verification codes to their email, making it impossible to access their accounts . Some users are frustrated by the constant need to sign in and retrieve passcodes , and some are forced to sign in just to browse .
Product Availability and Selection tieR6R9R12R33
Hollister Co. Hollister Co. users frequently complain about items being out of stock, especially popular or smaller sizes R6R12R33. Some also note that the app has a more limited selection compared to in-store options R9.
Nike Nike users are often frustrated by the constant unavailability of popular items, particularly limited-edition drops, with many reporting that items sell out within seconds despite being on the app at the release time R72. There are also complaints about the sales section being difficult to find or removed .
Shipping and Returns edge: Hollister Co.R13R18R34R42
Hollister Co. Hollister Co. users report significant issues with shipping, including long delays, packages being lost, and tracking updates stopping R13R18R34R42. Returns are also described as a 'nightmare' .
Nike Nike users also experience shipping delays, with some noting that delivery can be quite long . There are complaints about not receiving jerseys until after games .
User Interface and Features edge: Hollister Co.R8R27R36R55
Hollister Co. Hollister Co. users generally find the app organized, user-friendly, and easy to navigate R8R55. However, some wish for more features like dark mode R36 and report issues with location settings for international users R27.
Nike Nike's app receives mixed reviews for its UI. While some find it easy to navigate , many recent updates have made it difficult to find items and navigate the homepage R73. Users criticize the 'AI bloat' and content overload, making it hard to shop . There are also persistent issues with notification badges not clearing and a lack of iPad optimization . Users desire more customization options for shoes and a dark mode .
Product Quality and Value edge: Hollister Co.R1R2R11R17
Hollister Co. Hollister Co. receives positive feedback for its clothing quality, with users describing it as 'amazing,' 'beautiful,' and durable R2R11R17. However, some users feel the quality isn't high enough to justify the price and criticize the brand for being 'fast fashion' R1.
Nike Nike is generally praised for its shoes and clothing . However, some users note that Nike shoes have become 'extortionately expensive' and complain about recent changes in sizing, requiring returns .
Customer Service tieR13R16R44R66
Hollister Co. Hollister Co. users report difficulty contacting customer service, especially when dealing with lost packages or returns R13R16R44.
Nike Nike's customer service receives mixed reviews. One user had a positive experience with a representative helping with a discount , but another found the feature to talk with representatives ineffective, with chats being closed prematurely R66.
Pick Hollister Co. if

You prioritize clothing quality and fit, and are willing to overlook potential app performance, login, and shipping issues R2R47. You enjoy finding deals and discounts within the app R11R55.

Pick Nike if

You are a loyal Nike brand enthusiast and are looking for a wide selection of shoes and apparel, despite potential frustrations with app updates, login processes, and securing popular drops .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Both apps have a significant number of negative reviews related to app functionality and stock issues, indicating these are widespread problems rather than free-tier friction.

Frequently asked

Which app has better clothing quality?
Hollister Co. generally receives more consistent praise for its clothing quality, with users describing items as 'amazing,' 'beautiful,' and durable, maintaining their feel after washes R2R11R47.
Are there issues with app updates for either brand?
Yes, both apps have update issues. Hollister Co. users report being forced to update to iOS 18, which prevents older iPhone users from using the app R7R22. Nike users also complain about forced updates for newer iOS versions, making the app unusable on older phones, and recent updates have made navigation difficult and introduced 'AI bloat' R63R73.
Which app has more reliable shipping?
Neither app has consistently reliable shipping, but Hollister Co. has more severe and frequent complaints about shipping, including orders taking two months, packages being lost, and tracking issues R13R18R34R44. Nike also has reports of long delivery times .
Is it easy to find items in stock on these apps?
No, both apps struggle with stock availability. Hollister Co. users frequently report that cute or popular items are never in stock or sell out quickly R6R12R33. Nike users face similar frustrations, especially with limited-edition drops selling out almost instantly R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Hollister Co. 2/5 · US review: app loads very slowly. none of the pictures are showing and i can’t see anything but the title if the item.
  2. [R7] Hollister Co. 1/5 · US iOS 18 required now?? Really?: I don’t understand why I have to update my phone to use this app.
  3. [R19] Hollister Co. 1/5 · US super glitchy: this app is laggy and glitchy and takes forever to add something into the cart ir search the item up
  4. [R22] Hollister Co. 1/5 · US Bad: I have a iPhone 13 and it will not allowed me to update nor download this app. Be better.
  5. [R1] Hollister Co. 1/5 · US Fast fashion and bad login: I just found out Hollister is fast fashion which is basically Loy quality clothes and exploration of people in the east who work with low wages and extremely poor working conditions and second the login for this app sucks when you forget your password they email u a temporary password and it usually doesn’t for me at least
  6. [R15] Hollister Co. 3/5 · US Good app but…: This app is great! Although it didn’t save my favorites after awhile of not being on the app. I don’t know if this is user error or what..
  7. [R52] Hollister Co. 1/5 · US SIGN IN IS TERRIBLE: I tried signing in under the app and errors kept occurring it’s so annoying and it won’t remember your password it works on the website but not on the app.
  8. [R54] Hollister Co. 1/5 · US cant do anything on the app: you better luck using the website cause what the hell why can i reset my password, login, and shop on the website and not on the app? even when i click on a notification for this app it crashes im so done
  9. [R6] Hollister Co. 3/5 · US Wish you had more items in stock: Seems as though the cute items online are never in stock
  10. [R9] Hollister Co. 3/5 · US Why I love Hollister ❤️: I love shopping at Hollister but the app doesn't have the same options of clothing as the store so your choices are limited and the it's expensive but Hollister is a great place to shop ❤️
  11. [R12] Hollister Co. 3/5 · US never in stock: always upping the prices but never putting stuff back in stock.
  12. [R33] Hollister Co. 3/5 · GB Amazing store BUT: I absolutely love hollister, quality is amazing and same with the shipping. Now, I know this isn’t the apps fault but what is it with the stock? Things go out of stock in less than two days!! I’m a size xxs small and there never anything left. No chance to get the money to buy stuff when it immediately sells out.
  13. [R13] Hollister Co. 1/5 · US WHERE IS MY ORDER???: I order almost 2 months ago and my delivery still isnt here!!!! if it doesnt show up i want a refund!! this is outrageous service its not letting me contact Hollister WHERE IS MY PACKAGE!!??? Its been in “transit” FOR ABOUT 2 MONTHS i will be suing if my package doesn’t come in the next week!
  14. [R18] Hollister Co. 3/5 · US Shipping: I ordered my package, it said it would be delivered by a certain date. It was passed the date stated and a few days later it still said it would be delivered by the original date. The tracking updates stopped appearing and my parcel was delivered weeks later than anticipated.
  15. [R34] Hollister Co. 1/5 · US never got order: ordered my order on may 25th now june 20th said it would be delivered june 2nd dont buy on app
  16. [R42] Hollister Co. 1/5 · US Great quality but shipping…..: Great quality clothing but shipping can blow.
  17. [R8] Hollister Co. 5/5 · US Best app: Amazing for shopping very organized
  18. [R27] Hollister Co. 3/5 · GB Location issues: Won’t let me put my location into the United Kingdom only the us this is sad. Okay otherwise tho because it crashes like every other month which isn’t good but layout is good and aesthetics and easy to find what you need
  19. [R36] Hollister Co. 3/5 · GB No dark mode :(: I really like Hollister’s clothes and the in-store experience is always great. The staff are friendly and the vibe is spot on. But the app itself could use some work. It can be a bit glitchy at times, and I’ve noticed it’s either missing a dark mode or it’s really hard to find if it exists. It makes browsing a bit uncomfortable, especially at night. I love the brand, but I wish th
  20. [R55] Hollister Co. 5/5 · US Great app!: The app is user friendly and easy to navigate. Love the perks of finding sales online.
  21. [R2] Hollister Co. 5/5 · US love holister: amazing quality of clothes
  22. [R11] Hollister Co. 5/5 · US I LOVE Hollister and the Hollister App: The clothes is absolutely beautiful and you can get awesome deals and discounts in the app.
  23. [R17] Hollister Co. 5/5 · US Thank you Hollister~Sophie: Hollister has helped me find true style and confidence in myself and what I wear
  24. [R16] Hollister Co. 1/5 · US Terrible app: Doesn’t load to make a return or get to customer service. I’ve been trying for weeks. Extremely frustrated.
  25. [R44] Hollister Co. 1/5 · US We don’t MATTER: Company feels that consumers or customers don’t matter they lost my package as of June 2 here it is the ninth and they’re saying if I’m approved they will give me a new package but only if it’s approved when FedEx and Hollister never sent me a package because it was lost by FedEx since June 2. This company feels that we don’t matter because they have too many customers to be worri
  26. [R66] Nike 3/5 · US Bugs: I was seeking help because when I customized a pair of shoes the app reverted the color to something I didn’t order . The feature to talk with representatives sucks. The representative closed the chat without allowing you to respond. My rep name was Selina
  27. [R47] Hollister Co. 5/5 · US I’m so Hollister!: I love shopping here. I brought two shirts and two pairs of pants. They are comfortable to wear. They don’t fade when washed and they do not stretch out of place. Thank you for having such fine clothing. No matter how many times I wear them they still feel like they’re new.
  28. [R63] Nike 3/5 · US Update app: It sad that one has to update constant to meet the criteria of a phone. Just fix the bug and leave the upgrade alone. Not everyone wants to update their phones. This is why people rather go with Android than being with IPhone and their rules. There was nothing wrong with the other versions. For this I will no longer serve my money and time to buy from NIKE. It does not serve my purpose
  29. [R73] Nike 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
  30. [R72] Nike 3/5 · US todo agotado: mi pregunta es para que tienen la app si la mayoria de los zapatos lo tienen agotado? que les pasa se supone que deberían tener disponible algo xd

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store