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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Sam's Club Shopping & Delivery vs Walmart

Sam's Club Shopping & Delivery 4.9★ · Free to download 55
Winner Walmart
Walmart 4.8★ · Free to download 70

Walmart generally offers a more reliable and less glitchy app experience for shopping and delivery, despite some common issues with payment and inventory, while Sam's Club struggles significantly with delivery consistency and app functionality.

Full reviews: Sam's Club Shopping & Delivery · Walmart

Walmart's app is praised for its convenience in ordering and pickup/delivery, though users report occasional glitches and slow performance. Sam's Club's app faces more severe issues with delivery options, inaccurate inventory, and payment processing, making it a less reliable choice for online shopping.

Head to head

Features tieR11R19R23R28
Sam's Club Shopping & Delivery Sam's Club users appreciate features like Scan & Go and curbside pickup for efficiency and convenience R11R23R44. However, there are complaints about limited customization options for items like cakes R28 and issues with delivery area restrictions R19.
Walmart Walmart users value the convenience of ordering groceries for pickup or delivery . Some users specifically mention the benefit of Walmart+ for quick delivery . However, there are requests for features like Apple Pay and more reliable filters for shipping options .
Ease of Use edge: WalmartR5R7R16R17
Sam's Club Shopping & Delivery Many Sam's Club users find the app easy to use and navigate for searching and ordering R5R17. However, a significant number of users report issues with the app being glitchy, logging them out, or failing to process orders R7R16. There's also confusion between shipping and pickup options .
Walmart Walmart users generally find the app easy to use and practical . However, a common complaint is that the app becomes very slow and lags when adding multiple items to the cart, sometimes freezing or crashing .
Reliability edge: WalmartR1R3R4R9
Sam's Club Shopping & Delivery Sam's Club users frequently encounter problems with delivery, including being unable to select delivery R1, missing items R3, incorrect delivery locations R13, and items showing as available but not being shippable or in stock R9R10R18R22. Payment issues, such as cards being declined or EBT not working, are also common R4R25.
Walmart Walmart users report issues with payment methods, such as not being able to add or save cards , and occasional price changes at checkout . Some users experience problems with delivery, including items being left out or orders being stopped , and incorrect pickup locations . Inventory accuracy is also a concern for some .
Price/Value tieR3R6R12R43
Sam's Club Shopping & Delivery Sam's Club users generally find the pricing reasonable to good R3R44, especially for bulk items. However, there are complaints about high prices for some items R12 and shipping costs, even for Plus members who expect free shipping R6R43. The membership fee is also noted as increasing R12.
Walmart Walmart users appreciate the good prices and specials . Some users find the Walmart+ service to be a good value for delivery . However, there are concerns about price discrepancies between online and in-store , and issues with Walmart holding extra money on accounts for orders .
Support edge: WalmartR17R75R106R109
Sam's Club Shopping & Delivery There is limited direct feedback on Sam's Club customer support within the reviews, but some positive mentions exist for in-store staff R17. The frequent issues with delivery, inventory, and payment suggest a need for better support or system improvements.
Walmart Walmart users have mixed experiences with support. Some praise great customer service R109, while others describe the AI customer service as horrible and unhelpful R75. Issues like being unable to change delivery addresses without live person help also point to areas for improvement R106.
Pick Sam's Club Shopping & Delivery if

You are an existing Sam's Club member who primarily uses the app for in-store Scan & Go or curbside pickup, and you are comfortable with potential delivery or inventory frustrations R11R23R44.

Pick Walmart if

You prioritize a generally smoother app experience for grocery ordering and delivery, even with occasional lag, and appreciate a wide selection of items .

Evidence note: Both apps are free to download, so the free vs. paid asymmetry rule is not directly applicable. However, Sam's Club requires a paid membership for full benefits, which influences some user expectations regarding free shipping and delivery R12R19. Walmart also has a paid membership (Walmart+) that offers enhanced delivery benefits .

Frequently asked

Do these apps offer Scan & Go features?
Yes, both apps offer a Scan & Go feature, with Sam's Club users specifically praising it as efficient and convenient R11R23R44R52. Walmart also has Scan & Go, though one user reported still having to wait in line to have a cashier scan items .
Are there issues with delivery services for either app?
Yes, both apps have delivery issues, but Sam's Club users report more frequent and severe problems, including being unable to select delivery, missing items, incorrect delivery locations, and items showing as available but not shippable R1R3R10R13. Walmart users also mention occasional delivery problems like items being left out or orders being stopped, but less frequently .
Can I use EBT with these apps?
Sam's Club users report significant issues with EBT payments, stating the app won't let them check out using EBT and requires them to go to the store R4R25R51. The provided reviews do not contain specific feedback on EBT payment functionality for the Walmart app.
Do these apps have problems with inventory accuracy?
Yes, both apps have reported issues with inventory accuracy. Sam's Club users frequently complain that items shown as in stock or available for shipping are actually out of stock or unavailable R9R10R18R22. Walmart users also mention that inventory is not always current .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] Sam's Club Shopping & Delivery 5/5 · US Greatest Move By Sam's Ever: Scan and Go as well as curbside pickup are the greatest thing Sam's has ever done! Efficient, Convenient and for customers who buy a lot frequently such an Economical time saver! Thank You! Well Done!
  2. [R19] Sam's Club Shopping & Delivery 2/5 · US Membership: We paid for a membership through some kind of deal, but I didn’t realize at the time they wouldn’t even deliver to my address. I now have to drive 40 minutes to pick up the food. Prices great but without delivery and 7 kids makes it harder!
  3. [R23] Sam's Club Shopping & Delivery 5/5 · US Love scan and go.: In and out. No waiting at checkout line
  4. [R28] Sam's Club Shopping & Delivery 2/5 · US Order in person.: Ordering online is not the easiest, there are no options in cake fillings and the price has jumped up a lot.
  5. [R5] Sam's Club Shopping & Delivery 5/5 · US Made Easy: Thanks Sam’s Club for having a good website/secure ordering! 🤠
  6. [R7] Sam's Club Shopping & Delivery 1/5 · US Back to useless: Way too glitchy always logged you out improves in one area and fails in others. Keep saying that I need to remove an item, but it doesn’t tell you what item needs to be removed.
  7. [R16] Sam's Club Shopping & Delivery 1/5 · US Trash: It’s very laggy and the checkout system is broken
  8. [R17] Sam's Club Shopping & Delivery 5/5 · US Cupcake Order: Kate in the bakery helped me with my custom cupcake order. Super friendly! Very nice! The App was quick and easy to use!
  9. [R1] Sam's Club Shopping & Delivery 2/5 · US Delivery: It wouldn’t let me select delivery! I was trying to get my order delivered not pick up now. I am forced to find a ride to go and pick up the order even though I wanted a delivery.
  10. [R3] Sam's Club Shopping & Delivery 3/5 · US Reasonable to good pricing, shipping/delivered concerns: Rating generously expresses delivery of purchases. Fairly consistently orders with multiple items arrive with multiple items missing. Our porch has a small overhang where other deliveries place my orders, but Sam’s delivery has yet to place a delivery under the overhang-choosing to place the non boxed or protected items on the furtherest out
  11. [R4] Sam's Club Shopping & Delivery 1/5 · US Fraud: Won’t let you check out using your EBT.
  12. [R9] Sam's Club Shopping & Delivery 3/5 · US Items in store: Items in store saying shipping when trying to add to cart
  13. [R6] Sam's Club Shopping & Delivery 3/5 · US Delivery and shipping: If you don’t have the item available in store and only have it available for shipping, you should not have a minimum for shipping and delivery. You should just have a minimum total for the order not 50 and 50. Also your mixes you have for ice sparkling water are not good. They always add one bad flavor in them.
  14. [R12] Sam's Club Shopping & Delivery 3/5 · US Prices: Prices are to high but the membership is going up
  15. [R43] Sam's Club Shopping & Delivery 1/5 · US Shipping cost added for plus membership: Sometimes the app glitched out and added shipping cost for plus membership. After removing all the items and added back, it shows free shipping again.
  16. [R75] Walmart 3/5 · US AI customer service is horrible: The actual app is good! It’s easy to use for the most part, but their AI customer service assistant is HORRIBLE! The phone one specifically…very unhelpful.
  17. [R106] Walmart 1/5 · US Change of address: Had to have live person help to send to different addresses
  18. [R109] Walmart 5/5 · US Helper: Thank you for your input when I asked the question I needed. I got the answer very quickly made my decision instantly. Thank you so much.
  19. [R44] Sam's Club Shopping & Delivery 5/5 · US Grateful: Sam’s works hard to provide our favorite brands at a great price. Cost per serving is better than buying at local grocery store. Convenience of the “Self Scan App” is by far the most convenient option for me. In & Out!
  20. [R52] Sam's Club Shopping & Delivery 5/5 · US Scan and Go: I’m loving this option
  21. [R10] Sam's Club Shopping & Delivery 1/5 · US Never in stock!!: I constantly place orders for various items that show in stock but they are never able to be shipped. They are available to choose for shipping and yet 7 of the items I chose say unavailable for shipping. Why doesn’t Sam’s club have a more up to date ordering system so that you don’t have the option to sit and look at items that aren’t even available. It is very frustrating.
  22. [R13] Sam's Club Shopping & Delivery 1/5 · US Incompetent drivers: They attempted to make a delivery twice first time couldn’t find the address second time delivered to the wrong house way to go Sam’s Club!!!!
  23. [R25] Sam's Club Shopping & Delivery 1/5 · US Be more specific: Ordered a cake for my grandson bday, you promote it’s ebt eligible, but would not let me check out. I did it multiple times to no avail.
  24. [R51] Sam's Club Shopping & Delivery 1/5 · US No se puede pagar con ebt: No puedo pagar ebt ay que ir ala tienda si uno kiere pagar ebt por eso no me gusta tanto
  25. [R18] Sam's Club Shopping & Delivery 3/5 · US Out of stock: Too often items are out of stock.
  26. [R22] Sam's Club Shopping & Delivery 1/5 · US Out of stock items: Same everytime

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store