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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Signeasy vs Docusign

Signeasy 4.9★ · Free + IAP 60
Winner Docusign
Docusign 4.9★ · Free + IAP 75

For most users, Docusign offers a more reliable and widely recognized platform for e-signatures, despite some recent glitches, while Signeasy struggles with consistent functionality and customer service issues.

Full reviews: Signeasy · Docusign

Docusign generally provides a user-friendly and efficient e-signature experience, with many users praising its convenience and ease of use, even with some recent reports of bugs and customer support difficulties. Signeasy, while appreciated by some for its simplicity and cost-effectiveness, faces significant criticism regarding its pricing transparency, subscription management, and inconsistent app performance.

Head to head

Features and Functionality edge: DocusignR17R44R12R51
Signeasy Signeasy users appreciate its core functionality for signing and sending documents, with some calling it a 'killer app' and 'powerful, simple, extremely useful' R17R44. However, many report issues with specific features, such as documents not working with Yahoo emails R12, inability to upload from Google Docs R51, documents being unrecognized R43, and a lack of standard template features . Some find the interface cumbersome and unintuitive for tasks like font editing and sizing .
Docusign Docusign is widely praised for its ease of use in uploading, signing, and dating PDFs . Users find it intuitive and convenient for contracts and business dealings . However, recent reviews highlight significant functional problems, including documents not being received by recipients R64, glitches on iPad screens , difficulty adjusting text and date boxes , and an inability to save progress on multi-page forms . Some users also report being forced to use the app and change passwords unnecessarily .
Ease of Use tieR2R11R28R48
Signeasy Many Signeasy users find the app 'easy' and 'simple' to use, especially for signing on the go R2R11R28R48. It's described as 'user interface friendly' and 'super convenient' . Conversely, some users find it 'very cumbersome' and 'not intuitive,' struggling to figure out how it works . One user noted the flow through the signature process was 'not as smooth' as Docusign .
Docusign Docusign is frequently lauded for being 'user friendly,' 'easy to use,' and 'intuitive' . Many appreciate its convenience and speed for getting paperwork done . However, a significant number of users report difficulties, finding the actual signing process 'extremely difficult' , the app 'unmanageable' and 'glitchy' on iOS , and the interface clunky with issues positioning text boxes . Some users also struggle with the overall process and sending documents back .
Reliability and Performance edge: DocusignR5R3R51R43
Signeasy Signeasy has a mixed record on reliability. While some users report it 'works!!!' R5 and has been 'flawless' (R3, but with a caveat), others state it 'needs to work 100% all the time' but doesn't R3. Issues include the app becoming 'unusable' due to document upload problems R51, documents not being recognized R43, and paid subscriptions not activating or recognizing payment . There are also reports of email sending limits and documents not being received by recipients R12.
Docusign Docusign has a long history of being considered reliable, with users stating it 'works flawlessly' and is 'perfect' . However, recent reviews indicate a decline in reliability. Users report documents not being received by recipients R64, server error messages , check marks disappearing from signed documents , and the app being slow and glitchy . Some users also experience an update loop that makes the app unusable .
Price and Value edge: DocusignR8R4R18R49
Signeasy Signeasy is seen as 'more cost effective' than Docusign by some R8. However, a significant number of users express frustration with its pricing model, calling it 'PAYWALLED' R4 and stating 'EVERYTHING BEHIND A PAYWALL' R4. Many feel it's 'too expensive' R18R49 for occasional use and wish for a one-time use option . There are numerous complaints about being charged maliciously after a 'free trial' R1R21R25 or being forced to pay for a 'free' account R25.
Docusign Docusign is considered 'WAY too expensive' by some, with prices nearing '$400/year' . However, many users appreciate that it offers a free option for signing documents, calling it 'Fast & free!' and 'Muy práctico y lo mejor es que es gratis' . This free tier allows users to sign timesheets and other documents without needing an expensive Adobe subscription .
Customer Support and Subscription Management tieR7R35R10R57
Signeasy Signeasy receives widespread criticism for its customer support and subscription management. Users report 'Poor support' R7, 'No support' R7, and that 'Customer Service Doesn’t Respond' R35. Many struggle to cancel subscriptions, describing the process as 'elusive' R10 and 'mission impossible' R57. There are serious accusations of being unable to cancel, being told to stop payment from their bank, and having money held hostage R51. Users also report 'shady upgrade tactics' and difficulty deleting accounts .
Docusign Docusign users report difficulties with customer support, stating it is 'difficult' and they 'got nowhere' after an hour R64. Similar to Signeasy, there are significant complaints about the inability to cancel subscriptions, with users claiming the company 'Purposefully makes it impossible to cancel subscription' R76 and that they 'will just keep getting charged monthly' R76. There are also reports of verification emails not sending, preventing account setup .
Pick Signeasy if

Pick Signeasy if you are looking for a potentially more cost-effective alternative to Docusign and have a relatively simple, consistent workflow that doesn't rely on advanced features or frequent customer support R8R11R17.

Pick Docusign if

Pick Docusign if you need a widely recognized and generally reliable e-signature solution, are comfortable with its pricing structure (or can utilize its free signing features), and prioritize a generally intuitive user experience, despite recent reports of glitches .

Evidence note: Signeasy has fewer reviews overall, leading to some dimensions having less comprehensive evidence compared to Docusign's extensive user base. The free vs. paid asymmetry is notable for Signeasy, where much of the negativity stems from users expecting free functionality and encountering paywalls or trial issues R4R25. Docusign also has a free tier for signing, which is positively received .

Frequently asked

Is Signeasy truly free?
No, Signeasy is not truly free; while it may offer a 'free trial,' many users report being charged maliciously immediately or finding that 'everything' is behind a paywall, even simple features R1R4R21R25.
How easy is it to cancel subscriptions for these apps?
Both Signeasy and Docusign users report significant difficulties canceling subscriptions, describing the process as 'elusive' or 'mission impossible' for Signeasy R10R57 and claiming Docusign 'purposefully makes it impossible to cancel' R76.
Which app has better customer support?
Neither app receives strong praise for customer support; Signeasy users report 'Poor support' and unresponsive customer service R7R35, while Docusign users also describe customer support as 'difficult' and unhelpful R64.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R17] Signeasy 5/5 · US Bugabate: A Killer App - Powerful, simple, extremely useful.
  2. [R44] Signeasy 5/5 · US Wonderful Product: Since the beginning it’s always been an awesome product. Can’t tell you how many docs I’ve processed with ease. I highly recommend SignEasy for its valuable asset as the best tool in your digital toolbox!
  3. [R12] Signeasy 3/5 · US Doesn’t work with yahoo emails: We purchased this for use with our company. It works very well but will not work with a yahoo email address. The recipient never receives it. If it would work, this would be 5 stars
  4. [R51] Signeasy 1/5 · US App became unusable and customer service is TERRIBLE: I was a long time user of the Sign Easy app but the app became unusable when you could no longer upload documents from Google Docs. My company could no longer use the app because of this and it took them months to correct the problem. We had to move on to a new app because we could not just wait for them to figure this out. They are now holding
  5. [R2] Signeasy 5/5 · US Easy signage‘: Uh-Oh-Slates on the board now
  6. [R11] Signeasy 5/5 · US Easy says it all: Great application for those on the go and can't be tied to a laptop with adobe pro. This makes signing and going fun and easy. Saves time and printing hard copies. Great for every office or professional that isn't looking to burn up your last bit of toner on a doc to sign, scan and email back.
  7. [R28] Signeasy 5/5 · US Amazing: The simplicity of use makes this app the best of them out there. Integrates perfectly with ios and allows me to sign/date and add text anywhere I want. Highly recommend!!
  8. [R48] Signeasy 5/5 · US Exceptional!: Very Easy, Simple, & UnProblematic to use! Highly Recommend for Documents and Business Details.
  9. [R5] Signeasy 4/5 · US Works!!!: Definitely a game changer!!!
  10. [R3] Signeasy 3/5 · US Used to work flawlessly: When you really need to sign a document, it needs to work. An app like this needs to work 100% all the time. It used to, but not today…
  11. [R43] Signeasy 1/5 · US Documents: Every other time I try to e sign a document - sign easy says the document is in a format it doesn’t recognize. Even on some pdf’s. It’s aweful
  12. [R8] Signeasy 5/5 · US Better and more cost effective: I had some issues with Docusign after having used them for years. They seemed unwilling to provide a satisfactory solution to the problem so I went searching for another platform. I’m glad I came across SignEasy… it has been great! Simple to use either from the phone or laptop, and more cost friendly than the other place.
  13. [R4] Signeasy 1/5 · US PAYWALLED: EVERYTHING BEHIND A PAYWALL, EVEN THE SIMPLEST FEATURES THAT EVERY OTHER APP HAS FOR FREE
  14. [R18] Signeasy 3/5 · GB So good...but: I'm updating my review to add one negative point. If you don't make extensive use, it's very expensive. So removing a couple of stars. SignEasy is just so good, there's little more to add. You want to sign a document, send it on, do it simply, without any fuss, SignEasy just does it. Great software.
  15. [R49] Signeasy 1/5 · US Way. To expensive: Hhhhh
  16. [R7] Signeasy 1/5 · US Poor support: No support. Have a plan. No access.
  17. [R35] Signeasy 1/5 · US Customer Service Doesn’t Respond: I am disappointed because customer service has not responded to me and it has been over a week. Very very disappointing
  18. [R10] Signeasy 1/5 · US Canceling Subscription: Cancel subscription is elusive
  19. [R57] Signeasy 2/5 · US Cancel Sunscription: Sign easy was easy to use however, when you are ready to cancel your subscription, it’s mission impossible. There’s no link or pathway to cancel your subscription.
  20. [R1] Signeasy 1/5 · US It showed a seven-day trial, but I was charged maliciously.: It showed a seven-day trial, but I was charged maliciously.
  21. [R21] Signeasy 1/5 · US Said free trail and tried to charge me immediately not seven days from now: Scam !
  22. [R25] Signeasy 1/5 · US Scam! It FORCES you to PAY for a FREE account!!: Forces you to allow cookies and charges your FREE account as soon as you sign!
  23. [R76] Docusign 1/5 · US Purposefully makes it impossible to cancel subscription: Need this app/product monthly? Fantastic! It works okay and does what it advertises. Only need a few signatures one time but don’t need it again? Then you’re the customer they really want! They’ve done everything in their power to make it as hard as possible for you to cancel your subscription. You’ll just keep getting charged monthly withou
  24. [R64] Docusign 1/5 · US Customer support is difficult: Great when the app is working. Now people are not receiving my documents. Reach out to customer service, been over an hour, have got nowhere.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store