Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Audible vs Amazon Music

Audible 4.9★ · Free + IAP 75
Winner Audible
Amazon Music 4.7★ · Free + IAP 55

Audible is better for dedicated audiobook listeners despite its cost, while Amazon Music struggles with app performance and content access for music streaming.

Full reviews: Audible · Amazon Music

Audible excels in its core offering of audiobooks, with users praising content quality and narration, though the app itself has performance and navigation issues. Amazon Music, while offering a wide music selection, is plagued by frequent app crashes, slow performance, and frustrating limitations on its free and Prime-included tiers.

Head to head

Content & Selection edge: AudibleR2R3R5R8
Audible Audible users generally praise the quality and variety of audiobooks, including specific titles and narrations R2R5R8. Some users appreciate the availability of podcasts, though they note issues with updates and organization R3R40. However, some find the app pushes unwanted AI or offensive books .
Amazon Music Amazon Music users appreciate the wide selection of music and the absence of ads in paid tiers . However, many complain about missing albums or incomplete tracks . The podcast variety is noted as needing improvement .
Ease of Use & App Performance tieR7R12R15R18
Audible Audible users report significant issues with app performance, including slowness, lagging, and freezing R15R18. Some find the layout chaotic and navigation unintuitive, especially for finding purchased titles or podcasts R12R25. Bluetooth connectivity and auto-play features are also problematic for some R7.
Amazon Music Amazon Music users frequently complain about the app being slow, lagging, freezing, and crashing . Many find the platform confusing and difficult to navigate, especially for finding purchased music or creating playlists . Issues with shuffle functionality are also common .
Features & Functionality tieR14R30R37R40
Audible Audible users desire features like individual profiles R14 and better organization of finished titles R30. Some features, like the listen log, have been removed R37, and the timer feature is reported as broken . Podcast playback order is also a problem R40.
Amazon Music Amazon Music users want a 'dislike' button for Apple CarPlay and improved shuffle functionality . Some note issues with text size in the app and the absence of an equalizer . The mini-player not popping up is also a reported bug .
Price & Value tieR1R19R25R31
Audible Audible is frequently criticized for being expensive, with users feeling that $15 for one title a month is too much R1. A major point of contention is that purchased titles become inaccessible if a subscription is cancelled R19R31. Users also feel constantly pressured to buy more books R25.
Amazon Music Amazon Music users are frustrated by the increasing cost and limitations, especially for Prime members. Many feel that features previously included with Prime now require an additional 'Unlimited' subscription . The free tier is criticized for frequent ads and limited functionality R82R91R108R116.
Customer Support & Account Management edge: AudibleR4R10R12R13
Audible Audible users report difficulties with customer support, stating it's non-existent within the app or causes the app to reboot R12. There are also serious complaints about unauthorized charges and difficulty cancelling subscriptions R4R10R13.
Amazon Music Amazon Music reviews do not provide specific details about customer support interactions, but general dissatisfaction with account changes and pricing implies potential issues .
Pick Audible if

you are a dedicated audiobook listener who values a vast selection and high-quality narration, and are willing to tolerate app performance issues and a higher cost R2R5R8.

Pick Amazon Music if

you are primarily looking for a music streaming service and are willing to pay for the 'Unlimited' tier to avoid ads and access full functionality, despite general app performance issues .

Evidence note: Evidence for customer support is stronger for Audible due to direct complaints. Amazon Music's customer support is not explicitly mentioned in reviews, but issues with account changes and pricing suggest potential underlying problems.

Frequently asked

Is Audible worth the cost?
Audible is considered expensive by many users, with a common complaint being that $15 only grants one title per month and that purchased books become inaccessible if the subscription is cancelled R1R19R31.
Does Amazon Music have ads?
Amazon Music's free tier and even the Prime-included tier often contain frequent ads and limit functionality, leading many users to recommend the paid 'Unlimited' version for an ad-free experience R82R91R108R116.
Can I listen to my purchased books on Audible if I cancel my subscription?
No, many Audible users report that their purchased titles become inaccessible if they cancel their subscription, which is a significant point of frustration R19R31.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Audible 5/5 · US By the Cover: The book delivers. If you’re looking for clarity, start here. Over use of the word Ziklag towards the end, otherwise great!
  2. [R3] Audible 3/5 · US Fix Podcasts: If you are going to buy all my favorite podcasts and put them ad free on this app, then the app should be up to date. I see new episodes that I wanna listen to in my Apple podcast app, but they are not available on the audible app for days.
  3. [R5] Audible 5/5 · US Wow!: This book was beyond inspiring! To be young and thrown into a system full of wolves, people willing to prey on you for profit and come out on top was a testament to the power of God and how faith and works go hand in hand. Highly recommend
  4. [R8] Audible 5/5 · US A book for everybody: Everybody should read this book the younger, the better. I’m 62 years old and one of my regrets is that I did not read this book when I was 25 or even 15. This book describes how millionaires live and use their money, and if everybody followed these principles, more people would have more wealth and fewer people would have many problems
  5. [R7] Audible 1/5 · US SO. SO. ANNOYING!: i’m finally deleting this stupid, stupid app . I have tried every possible solution, but nothing works. Audible simply MUST play immediately upon connecting to my car’s Bluetooth. No restrictions set on my phone matter. It blows past every one of them and starts playing immediately. The only solution is to delete it. It’s just not worth it.
  6. [R12] Audible 3/5 · US Audible: It’s ok if you listen a lot but the titles disappear on the app and you have to goto the internet version and log in to find an audio book that you purchased and didn’t delete from the app. Customer support on the app doesn’t exist. If you click on it the entire app gets rebooted. You actually have to goto the internet version click on an d book you want to listen too and redownload it. I
  7. [R15] Audible 3/5 · GB Recent updates have made this app painfully slow: I have over 300 titles and going into my library takes over 20 seconds. However the ads still manage to load instantly.
  8. [R18] Audible 3/5 · GB App needs work: The sync function is terrible and can take 5 seconds before it lets you resume play. I only use this on one device… it’s completely pointless and can’t be turned off. The app store is not easy to navigate. E.g. Audible regularly sends emails advertising sales, however the links take you to the website in a browser rather than the app. The app has no tab for the ‘members only’ sale,
  9. [R14] Audible 4/5 · US Needs Profiles: I love audible books, but I wish there were individual profiles for users. I would prefer to keep my library separate from other users in my family.
  10. [R30] Audible 3/5 · GB Love and irked by this app: I love this app and the volume & variety of books available but I don’t understand why it isn’t better. It’s expensive enough we deserve it to be better. 1) why do the Finished titles not remain in finished order? 2) why can’t you get a CSV download of all the details of all your finished titles? 3) why can’t you select & reorder the filter on the Audiobooks menu?
  11. [R37] Audible 2/5 · US Inexplicably removed key feature in update: Last update got rid of the listen log feature which is a real damper on the app experience
  12. [R40] Audible 1/5 · US Podcast are Difficult to Find and Don’t Play in Order: Moving over from the Wondery app and trying to find the podcast and follow them is clunky and unintuitive. It is a complete downgrade in the experience I was use to with Wondery. Update: Dropping to 1-Star. Trying auto-play podcast in order is a nightmare. For example, you find a new podcast you like and want listen to oldest to newest…it wi
  13. [R1] Audible 2/5 · US Money: It’s stupid expensive to only get 1 free title a month. $15 for 1 book
  14. [R19] Audible 1/5 · US Don’t waste money here: Your credits only grant access to books while you maintain a subscription. Highly recommend using the many free audiobook resources & apps public libraries provide.
  15. [R25] Audible 1/5 · US Garbage: The team that develops this app must not listen to audiobooks. Chaotic layout, hides useful features and show ads for books I wouldn’t want in a thousand years. Also, you can’t pause your account while you have credits or Jeff takes them to pay for his yachts. Team Orca!
  16. [R31] Audible 1/5 · US Over 40 titles with audible and I’ll never purchase again.: Amazon’s new “Standard” plan doesn’t allow to you listen to the books you purchase when you cancel your membership. What a greedy scam, unbelievable.
  17. [R4] Audible 1/5 · US Disgusting: I want to know why money was taken off my debit card without my permission I don't even have this app any more and yet money was taken off my debit card without my permission that is not right once again you all are taking money off my card without permission and if it doesn't stop I will be seeing a lawyer I don't have this app so stop taking money from my card or you will be hearing
  18. [R10] Audible 1/5 · US You get stuck in a payment loop: Not a great policy
  19. [R13] Audible 1/5 · US 😩: Made it to difficult to connect accounts or to even log in
  20. [R82] Amazon Music 2/5 · US Ads: Literally said add free when I get ads after TWO SONGS. Stop false advertising.
  21. [R91] Amazon Music 1/5 · US App is horrible: Consistently freezes up remains stuck on a commercial for 10 plays before I just shut it down unable to fast forward your own playlist because they constantly want money. Why would I pay for such substandard service.
  22. [R108] Amazon Music 3/5 · GB Too many adverts: Would be the best platform if it were not for the adverts. I don’t see why we should have to pay to have no adverts when already paying for Amazon prime membership etc etc
  23. [R116] Amazon Music 4/5 · US Amazon Music customer review.: Great music selection but I would only recommend this app if you are getting the paid for version as opposed to free as the in free version you can’t go backwards in a song to restart it and the adds are very frequent.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store