Audible

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R26] 5/5 · GB Great yet could be better: I love the library of titles and how there are personalised recommendations, often which are really suited to me. Wish the app had the same features of the web, such as exchanging books. I’d love audible to get an update to reflect Liquid Glass and the better UI.
2. [R88] 5/5 · CA Audible In General: I’ve even using Audible for 5 years now and it always serves as a good back ground noise to sleep to. It provides every single book I could think of listening to, and the audio is better than any other website I have seen.
3. [R5] 5/5 · GB A very special story: A beautiful narration of a beautiful story
4. [R38] 5/5 · GB A brilliant light story: I found myself smiling a lot through this, I loved the characters. The narrator got it spot on!
5. [R54] 5/5 · CA Great app: I haven’t had the time to sit and read a book in sometime but with audible I can enjoy not only the books I wanted to read but also with amazing voices that bring the titles to live, great app
6. [R64] 5/5 · CA Great read: Good story and Patricia Rutledge made a great job of reading the story and giving life to its characters.
7. [R1] 5/5 · GB My most used app: A great easy to use app that has became an essential part of my day to day life
8. [R41] 5/5 · GB Go to app: One of my most used app, would be lost without it
9. [R62] 5/5 · CA Love it at work: Makes the work day fly by and really enjoy the books they have
10. [R79] 5/5 · CA Two Years: Love this way of reading books. It helps with walking.
11. [R93] 5/5 · CA I love Audible: Absolutely the best subscription I’ve ever had. I highly recommend it to everyone. Made finding and listening to books so enjoyable. Great customer service too.
12. [R94] 5/5 · CA Great support: Once upon a time my fat finger got too excited and accidentally purchased a title, I had meant to use a credit for. I called the support line and in under 2 minutes all my problems were solved.
13. [R44] 5/5 · GB Great app: Thanks for fixing the crash! It's great to be able to listen without interruption again :)
14. [R45] 5/5 · GB Stoped working in 4.72: EDIT: below is a review of v4.72. There were bugs and my review was critical. The developers listened, noted the bugs and fixed the problem quickly in v4.72.2. Hence my rating now goes back up to 5 (including a ½ mark for the quick response). For me it should lose ½ a mark as Audible is not a cheap service and, for me, the app is not quite as customisable as I'd like. Other
15. [R46] 5/5 · GB Update has fixed the stopping bug: Thanks to the most recent update the stopping bug that has been reported and I experienced has now been fixed.
16. [R2] 1/5 · GB Brand new customer.: To say that I’m a brand new customer and already I’m tearing my hair out. You. Simply. Cannot. Get. Through. To. Any. Useful. Help. I was trying to let them know there is a problem with the app. I was trying to actually spend money with them but since they no longer have any human interaction involved anywhere and any automated help is unsophisticated and nonsensical. They hav
17. [R11] 4/5 · GB Good but there’s issues: It’s alright until you have a problem. Had a query about missing credits, trouble shooting menu is long but I read through and it didn’t answer my question, tried to select the option that best matches my question then the app crashes. Go through it again and try the ‘chat now’ again the app crashes.
18. [R147] 1/5 · CA Whatever you do don’t get this app: The audiobooks aren’t bad it’s the horrible customer service and just horrible in general. I have been trying to cancel my membership for 2 months and it hasn’t let me it has been taking my money for the past 2 months and customer service has done nothing. Horrible app, I don’t even know what to do anymore please do not Get this app
19. [R155] 1/5 · AU No help from “customer service”: Contacted customer service to dispute a charge. After one and a half hours they told me I need to dispute with my financial services provider. I hope to never engage with this business again.
20. [R16] 3/5 · GB Recent updates have made this app painfully slow: I have over 300 titles and going into my library takes over 20 seconds. However the ads still manage to load instantly.
21. [R69] 1/5 · CA Terrible- pushes user devices away: I've phoned and spoken to Audible support about this: as soon as possible it seems the audible app pushes devices into a moratorium. Both my iPad and two iPhones have been made inoperable with my audible account. It happens randomly. Works one day, with my 90+ title personal library, then randomly after an automatic update, poof. Cannot update and I need a lates
22. [R176] 2/5 · AU doesn't work anymore: I use voiceover on my phone for accessibility and if I go too far in my library it just freezes and eventually crashes. It used to work fine. I hope this gets fixed soon. Very disappointing.
23. [R8] 2/5 · GB Too expensive: Im a artist and I love painting while listening. To stories however in recent years thd price for books and podcasts have skyrocketed. I use the student discount for a monthly subscription which gives me a credit for one book a month. This is crazy considering you don’t even get to keep said book if you cancel your subscription! I’d boycott audible entirely if I didn’t enjoy reading
24. [R28] 1/5 · GB Access to download content denied.: Use to be a great app. Really enjoyed listening to my downloaded content. Once your subscription ends you will be denied access to library content on your device, whether it is paid for or obtained using your free subscription token.
25. [R57] 1/5 · CA Rip off prices: So with the basic membership I can select 1 book a month at 9.99 cad. Or I can buy the audiobook for $5(in this case) and own it and keep listing to it month after month… basic member ship should be atleast 3 books so you can finish a trilogy, clearly nobody who reads books actually came up with this pricing model. What a joke. This should be illegal.
26. [R82] 1/5 · CA Took credits i payed for: After my subscription canceled, it got rid of my last remaining three credits, which is ridiculous considering I paid for those credits I should have been able to keep the three credits I payed for.
27. [R3] 2/5 · GB I hate this app!: I love that I can listen to audio books on this app but why is it so difficult to use! I get that I can choose to listen to books but my library is a mess!! I find books that I have marked as read and deleted the download in my library and it is just confusing!! If I have listened to a book I don’t want it popping up again!!🙄 Maybe just me but I don’t find this app easy😡
28. [R34] 1/5 · GB Slowly getting worse: It gets harder and harder to see the books I own. Amazon keeps on using more and more of the app to promote other books. The user experience slowly becomes worse as Amazon keeps focusing on monetising it more and more. Time for a change.
29. [R108] 2/5 · CA This is technically a book: So STOP taking away the bookmarks! Seriously we can only save clips now? It’s a book, I want to save my place with a book mark. Please bring it back! It should also be easier to search on the app for books that are included when you have an account. The change to “listen” instead of letting you just get to your books is annoying and you should probably fire the person
30. [R159] 1/5 · AU Harry Potter: I cannot get all these stupid Harry potter advertised books off my profile. I have contact audible Md they say it my algorithm. I hate Harry Potter! How's that algorithm?
31. [R35] 1/5 · GB Got me with the trial: Forgot to cancel my trial, you got me, well done. Awful app just read a book.
32. [R36] 1/5 · GB Overcharge: I cancelled my subscription but I was still being charged. As both the app and the website said I didn’t have membership, I had to call them to stop the payment. The explanation was that the ‘cancellation didn’t fully work’
33. [R55] 1/5 · CA Hâte this app: They charge me extra for things I did not buy and did not refond me
34. [R72] 1/5 · CA How do I cancel?: Good luck trying to cancel your subscription! They make it difficult to find!
35. [R6] 1/5 · GB Cant hear the books: Unless i am at home in a silent room, i cant hear the books. I have bose headphones on an iphone with no hearing issues and no issues with any other apps or music, podcasts, news. I have everything on max sat in the office and i am struggling to hear. Ive looked online and im not the only person with this issue but no simple solutions are available.
36. [R43] 3/5 · GB App needs work: The sync function is terrible and can take 5 seconds before it lets you resume play. I only use this on one device… it’s completely pointless and can’t be turned off. The app store is not easy to navigate. E.g. Audible regularly sends emails advertising sales, however the links take you to the website in a browser rather than the app. The app has no tab for the ‘members only’ sale,
37. [R158] 3/5 · AU Expensive but enjoyable: Thoroughly enjoy the app, wish more of the desktop functionality was available on the app and sad it’s so expensive though.
38. [R99] 3/5 · CA Morbidly fascinating: I’m a huge fan of Firefly. A browncoat through and through. So this story captured my attention immediately. It’s a unique story that makes me wish I could get my hands on a copy, and l swear by my pretty floral bonnet, I would pay the asking price. Unfortunately the AI narration of the story is painful to listen to. Audiobook narrators and voice actors can sit in peace f
39. [R116] 1/5 · CA All books: Love the books, more love the graphic audiobooks. Hate the price, AI narration, the company -
40. [R51] 3/5 · CA Battery Drainer: As the title says, my iPhone 11 battery drains into the red after three hours of listening to a downloaded book! Compared to Overdrive, my public library’s download/listening app, the battery is still at 60% at the end of the day! Since Audible will not download into iBooks, I will have to go back to the MacBook transfer method.
41. [R61] 1/5 · CA Love Audible. Getting it to dwnld to Apple Watch is like traversing the 9 layers of hell: I download books and music to my Apple Watch. This app is so fundamentally broken. Trying to get a book downloaded is like trying the traverse through the layers of hell. How can a simple thing be so fundamentally broken?
42. [R70] 1/5 · CA Bring it back: Bring back the audible plus icon that allows you to easiy search plus catalogue recommendations - what the heck are you doing making the app worse ?
43. [R15] 1/5 · GB We used to live here: The narration was very bad and it put me off the story. It was very robotic and I couldn’t finish the audiobook.
44. [R18] 1/5 · GB Not my cup of tea: Found this book very boring. It’s taken me a while to get through it because I just didn’t find it interesting. Not a fan of the male characters voices either
45. [R37] 5/5 · GB Weak performance: I liked this book, as I have other titles by the author. I do wish that it was read by a professional voice actor, as it was a tough listen.
46. [R178] 1/5 · AU Warning: You don’t get the books you pay for anymore: Credits you pay for monthly don’t carry over anymore and the books you buy with a credit are inaccessible after cancelling. No notification, no communication. I will never subscribe to audible again.
47. [R187] 1/5 · AU Used to be good: Changes to how membership works has ruined the service for me. It wasn’t enough that removed unspent credits rolling over . You can now just lose access to the monthly title you’ve selected. So essentially you pay more to “own” less. They don’t properly explain these changes to you. So it screws over long term customers. I’ve been using this app for 10 years, and I’ll never purcha
48. [R128] 1/5 · CA Trying to cancel membership: I am stuck in an endless loop of help articles that don’t tell me how to cancel my membership. It shouldn’t be this hard