Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Mailchimp Email Marketing vs Meta Business Suite

Mailchimp Email Marketing 4.9★ · Free + IAP 75
Winner Mailchimp Email Marketing
Meta Business Suite 4.7★ · Free + IAP 50

Mailchimp Email Marketing is better for dedicated email marketing with a more reliable core experience, while Meta Business Suite is for those who need to manage their Meta social presence despite its significant bugs.

Full reviews: Mailchimp Email Marketing · Meta Business Suite

Mailchimp Email Marketing offers a generally easier and more effective experience for its core function, email marketing, despite some login and iOS compatibility issues. Meta Business Suite, while useful for managing Facebook and Instagram, is plagued by widespread bugs, slow performance, and missing features.

Head to head

Features & Functionality edge: Mailchimp Email MarketingR2R3R5R9
Mailchimp Email Marketing Mailchimp users appreciate its core email marketing features, like newsletter formats, adding contacts, and managing campaigns on the go R2R5. However, many report missing or broken features, such as the inability to resend to select audiences, delete assets, edit ongoing templates, or change background colors R3R9. Some free users find the app's functionality extremely limited compared to the desktop version R34.
Meta Business Suite Meta Business Suite users value its ability to manage Facebook and Instagram pages, schedule posts, and cross-post R87. However, the app is widely criticized for missing crucial features, including the inability to tag people in live videos or posts, add captions to photos, see leads, or schedule reels effectively R85. Users also report issues with editing posts and comments .
Ease of Use & Reliability edge: Mailchimp Email MarketingR1R4R5R6
Mailchimp Email Marketing Mailchimp is generally praised for being easy to use for its core functions, especially for adding emails and managing campaigns on the go R5. However, many users experience significant login issues, particularly those who signed up with Google R4R6R10R16. The app is also prone to glitches, slow loading, and freezing, with some users unable to use it at all R1R16.
Meta Business Suite Meta Business Suite is often described as difficult to understand and not user-friendly, with many reporting it to be quirky, glitchy, and unreliable . Users frequently encounter issues like posts not publishing, drafts not saving, slow typing, and pages failing to load or refresh R76. Login issues with two-factor authentication are also reported .
Compatibility & Updates tieR15R18R35R37
Mailchimp Email Marketing Mailchimp has faced significant criticism for recent updates requiring iOS 17 or later, rendering the app unusable for users with older devices R15R18R37R40. Some users report being stuck in an update loop or unable to open the app at all R35R37.
Meta Business Suite Meta Business Suite users report that updates often introduce new bugs or remove previously available features . The app's format and functions can also differ between phone and computer .
Price & Value edge: Mailchimp Email MarketingR13R16R29R34
Mailchimp Email Marketing Mailchimp offers a free tier, which many users find amazing and sufficient for small lists or non-profit projects R29. However, some long-time paid users feel the platform is overpriced and outdated, with prices increasing without significant new features R13. Free users also report limited functionality, especially without a desktop R34.
Meta Business Suite Meta Business Suite is a free app, but users express frustration about its poor performance and lack of features, questioning its value despite being free . Some users feel they are paying for Mailchimp and expect a working app R16.
Customer Support tieR7R16R100R103
Mailchimp Email Marketing Mailchimp users report horrendous support, with slow response times (up to a week) and canned messages that don't resolve issues R7. Some users are unable to contact support because it requires logging into an account they can't access R16.
Meta Business Suite Meta Business Suite users report a complete lack of helpful customer service, stating they cannot speak to a real person via chat, email, or phone R100R103. Users feel that nothing is accomplished even after spending an hour on the phone with support R103.
Pick Mailchimp Email Marketing if

You need a dedicated email marketing tool and prioritize ease of use for basic campaign management, especially if you don't rely on Google login or have an older iOS device R5.

Pick Meta Business Suite if

You primarily need to manage your Facebook and Instagram business pages and are willing to tolerate significant bugs, slow performance, and missing features for the convenience of a unified Meta platform .

Evidence note: Mailchimp's reviews show a strong split between users who find it easy and effective for its core purpose and those who encounter critical login and compatibility issues. Meta Business Suite's reviews are overwhelmingly negative regarding functionality and reliability, despite its high lifetime rating, suggesting a significant decline in recent user experience.

Frequently asked

Can I log into Mailchimp Email Marketing with my Google account?
No, many users report that the Mailchimp Email Marketing app does not support Google login, making it impossible to access their accounts if they signed up via Google on desktop R6R10R19R22.
Does Mailchimp Email Marketing require a specific iOS version?
Yes, recent updates to Mailchimp Email Marketing require iOS 17.0 or later, which has made the app unusable for many users with older iOS devices R15R18R37R40.
Is Meta Business Suite reliable for scheduling posts?
Meta Business Suite is frequently reported as unreliable for scheduling posts, with users experiencing issues like scheduled reels not appearing, posts not publishing from drafts, and scheduled content links being dead R76R85R87R102.
Does Meta Business Suite have good customer support?
No, users consistently report that Meta Business Suite offers terrible customer service, with no option to speak to a real person and issues remaining unresolved even after extended contact attempts R100R103.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Mailchimp Email Marketing 5/5 · US Love it: I really do love this newsletter format, its perfect.
  2. [R3] Mailchimp Email Marketing 3/5 · US Can’t resend to select audience members: Trying to resend an existing campaign to specific audience members gives an “empty audience” error, even after confirming the audience selections.
  3. [R5] Mailchimp Email Marketing 5/5 · US Easy to use: I love how easy it is to use and add emails
  4. [R9] Mailchimp Email Marketing 3/5 · US Features missing: Cant delete assets. Features missing since latest update.
  5. [R1] Mailchimp Email Marketing 1/5 · US Completely useless app: This app does absolutely nothing you want to. You’re better off assuming it isn’t gonna work then relying on it to work and then running into the circumstance like I do where nothing will work.
  6. [R4] Mailchimp Email Marketing 1/5 · US Never works: Can't get a page with a log-in field. It keeps saying Whoops! Try again. I have tried again vountless times and no option works. Finally deleted it.
  7. [R6] Mailchimp Email Marketing 3/5 · US No Google Login???: Can’t log in because I created my account on desktop with Google login, which does not exist on this app. Can’t add a password on desktop so I can log in on the app. Catch 22 makes this app pointless, for me at least. I’m sure it works great for someone out there that can actually log in.
  8. [R15] Mailchimp Email Marketing 3/5 · US Limited functionality: Only allows you to use the app if you have the most recent iOS. Sounds reasonable on the surface but when iOS has flaws that impact functioning aside from this app and one needs to temporarily use previous iOS this a limitation. As one who has developed apps it is absolutely possible to have a broader range of flexibility on app functioning.
  9. [R18] Mailchimp Email Marketing 3/5 · US I can no longer use the app: I’ve been using Mailchimp since 2019. Now, all of a sudden I can’t use it anymore because I don’t have a newer iPhone. I was just using the app last week. Can this be fixed?????? I don’t and can download iOS 17 on my older phone
  10. [R35] Mailchimp Email Marketing 5/5 · US Why can’t I update or open my app?: Having the ability to use Mailchimp on my cell phone is critical to my job workload! Please direct me how I can bypass the update message page so I can use this app. It is not intuitive update
  11. [R37] Mailchimp Email Marketing 1/5 · US App upgrade fail: Time to find a new software. We’ve been a paid Mailchimp customer for several years and use the app at live events on multiple company-owned iPads to collect attendees and manage follow-ups. The latest app update now requires iOS 17, which instantly made all of our older but fully functional iPads unusable. The bigger issue is that the app forces an update loop. It will not al
  12. [R13] Mailchimp Email Marketing 1/5 · US Overpriced and outdated: I’ve been using MailChimp since 2014 and their prices keep increasing to the point they haven’t introduced any new additions or features to an already stale platform. Their prices are too unreasonable to keep using them anymore.
  13. [R16] Mailchimp Email Marketing 1/5 · US App doesn't work: The app no longer works! I can't login with my username and password anymore. I receive an error and have for months. I'm not able to contact support because that requires me to log into my account. The error code is "Kimp.KimpError error code 10". I keep the app updated but it doesn't even matter. Why am I paying for mailchimp??
  14. [R29] Mailchimp Email Marketing 5/5 · US Perfect: So great to have such a great free product to send our missionary letters with. I’ve never found problems with mail chimp!
  15. [R34] Mailchimp Email Marketing 1/5 · US Free account and no desktop? Don’t bother.: I have a free account because I have a very small list. I also run my business entirely from my ipad, which is generally not a problem… except for Mailchimp. The browser-based campaign builder doesn’t function properly (can’t drag content blocks into the layout), and the app version doesn’t offer those content blocks at all and has an extremely limited i
  16. [R7] Mailchimp Email Marketing 1/5 · US Used to be decent, no longer works on iOS and support is horrendous: The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am
  17. [R100] Meta Business Suite 1/5 · US No Help Options Except NI (no intelligence): As a social media manager, I recommend SOCi or PostHog for scheduling posts and running analytics. If you need help with Facebook or Instagram, Meta Suite does NOT help whatsoever! You cannot speak to a real person, not via chat, email, phone, anything!
  18. [R103] Meta Business Suite 1/5 · US Customer service: I can spend an hour on the phone with customer service hard to understand their English, and nothing is accomplished after an hour
  19. [R10] Mailchimp Email Marketing 1/5 · US No access to Google Login: I signed up via Google Login, and the app has no access to login via Google so cannot use it. Love mailchimp otherwise, but the app becomes useless without this feature.
  20. [R19] Mailchimp Email Marketing 1/5 · US Can’t log in with Google: Why offer this option if it doesn’t work everywhere??
  21. [R22] Mailchimp Email Marketing 1/5 · US Login sucks: If you signed up via google email you will no be able to login on the mobile app. Ridiculous that I pay for this and can’t even access without a computer.
  22. [R40] Mailchimp Email Marketing 1/5 · US Update requires iOS 17.0 or later, not able to use: I own an iPad Air 2, which I realize is dated, but is still functional. I use it for much of my early morning work, and remotely in coffee shops. Previous versions of Mailchimp allowed me to easily re-send campaigns to un-opened emails OR new subscribers. This Mailchimp app upgrade requires iOS 17.0 or later, which doesn’t work for my situation.
  23. [R76] Meta Business Suite 2/5 · US Publishing issues: Issues publishing saved drafts. Gives me unable to publish error, try again later
  24. [R85] Meta Business Suite 2/5 · US Unable to schedule reels.: I keep scheduling reels that never show up in the scheduled content or post. If i don’t schedule them as posts, they don’t post or show up. It’s annoying. Scheduling reels on IG works, but it’s not the same. The images cut off and it’s just bad. I’m now having to go and create a video with the images on TikTok to post. And I hate it.
  25. [R87] Meta Business Suite 3/5 · US Typical Meta with features not working: While I like the app in general and the convenience of scheduling to two places in advance, I wish they would fix the things that don’t work. For example, today I can’t see my four scheduled posts cause when I click on that link like I’ve done thousands of other times in the past, the link is dead and only allows me to schedule a new post and there’s no way
  26. [R102] Meta Business Suite 3/5 · US Video upload trouble: I’ve had a few videos and even ones that I tried to schedule that were not published

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store