Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Meta Business Suite

55
User verdict / 100 High confidence Divided

Meta Business Suite is a convenient tool for managing Facebook and Instagram business pages from one place, but recent updates have introduced numerous bugs and performance issues that hinder its effectiveness for many users.

4.7★ lifetime (485,128) Free + in-app purchases since 2012 by Meta Platforms, Inc. updated 0.1 mo ago recent negative 42% 120 reviews across 4 regions
Bugs & Glitches Missing Features/Functionality Performance & Lag Ease of Use Cross-Platform Inconsistency
5★461
4★50
3★73
2★86
1★330
recent reviews across 4 regions, vs the 4.7★ lifetime average

Meta Business Suite aims to simplify social media management for businesses by consolidating Facebook and Instagram tools. While some users find it helpful for scheduling and managing content, a significant number of recent reviews highlight persistent glitches, performance issues, and missing functionalities that make the app frustrating to use.

What users like

  • Simplifies management of Facebook and Instagram accounts in one placeR30R57R19
  • Helpful for scheduling posts and planning marketing contentR25R57R24
  • User-friendly for new social media managersR33R14R37

What users complain about

  • Frequent bugs and glitches, including issues with publishing, editing, and scheduling postsR6R17R66R99
  • Significant lag and slow typing experience, especially in messagesR29R48R87R310
  • Inconsistent features and functionality between the app and desktop versions, and even within the app itselfR7R17R128R534
  • Inability to edit or add elements to posts (like photos, captions, or tags) after creation or during live sessionsR2R4R17R86
  • Issues with scheduled reels not posting or displaying correctlyR39R91R133
  • Inbox and notification problems, such as unread message notifications persisting or new comments not appearingR15R38R532R107
  • Lack of dark mode, a frequently requested featureR5R468
  • Poor customer support and difficulty resolving account issuesR64R65R479

Latest update · v497.0

What the developer says changed (the verdict above weighs this against what reviewers report):

We are constantly updating the app to make it better for you and we recommend you’re always using the latest app version. What's new: - This release includes bug fixes. - This release includes UI improvements.

Recurring themes

Bugs & Glitches negative
Many users report frequent bugs, including issues with publishing drafts, editing posts, scheduling content, and general app crashes. This directly contradicts the developer's claim of 'bug fixes' in the latest update.R6R17R21R66
Performance & Lag negative
A common complaint is significant lag, especially when typing in messages, making the app slow and frustrating to use.R29R48R82R87
Missing Features/Functionality negative
Users note a lack of essential features or the removal of previously available ones, such as dark mode, the ability to tag followers, add music to posts, choose cover photos for reels, or edit posts after publishing.R2R4R5R17
Cross-Platform Inconsistency negative
The app often has different views and functions compared to the desktop version or even the native Facebook/Instagram apps, leading to an inconsistent user experience.R7R41R82R190
Ease of Use mixed
While some users find the app easy to navigate and helpful for managing multiple accounts, others describe it as complicated, not user-friendly, or unintuitive.R11R14R37R51

Who it's for

Meta Business Suite is for business owners and social media managers who need to manage both Facebook and Instagram pages from a single app, especially for scheduling posts and responding to messages R57R25. It is not for users who require advanced editing capabilities, reliable scheduling for reels, or consistent performance without lag and bugs R39R86R29.

Evidence note: The recent reviews show a strong negative sentiment regarding bugs, performance, and missing features, despite the high lifetime rating. Many positive reviews are very short and generic, while negative reviews provide specific details about issues. The developer's notes mention 'bug fixes' and 'UI improvements,' but recent user feedback directly contradicts these claims, with many reporting new or persistent bugs and a worsening user experience.

Frequently asked

Does Meta Business Suite allow scheduling posts for both Facebook and Instagram?
Yes, Meta Business Suite is designed to allow users to schedule posts for both Facebook and Instagram from one platform, which many users find convenient R57R25R79.
Are there issues with editing posts in Meta Business Suite?
Yes, many users report significant issues with editing posts, including the 'Save' button not working, inability to add photos or captions after creation, and being unable to edit content once it's been uploaded R17R2R86R246.
Is the app slow or laggy?
Yes, a frequent complaint among recent users is that the app is slow and experiences significant lag, particularly when typing messages, which makes it difficult to use efficiently R29R48R87R310.
Does Meta Business Suite have a dark mode?
No, many users have requested a dark mode feature, but it is currently not available in the app R5R468.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R30] 5/5 · US Excelente: Me encanta tener mis páginas en una sola
  2. [R57] 5/5 · US 5 Stars: I’ve had a great experience using the Business Suite app to manage my business’s social media. It makes it easy to schedule posts, respond to messages and comments, and keep both Facebook and Instagram organized in one place. I also like being able to track post performance and engagement without having to switch between multiple apps. While there are occasional glitches, overall it’s a
  3. [R19] 5/5 · US It makes it so much easier: I love Meta Business Suite. It makes running this business so much easier.
  4. [R25] 5/5 · US Excelente: Me ayuda mucho sobre todo a planificar la semana de marketing
  5. [R24] 5/5 · US Importante: Es una aplicación útil y oportuna. Me ayuda a adelantar mi trabajo.
  6. [R33] 5/5 · US New to social media: So far really enjoy enjoying Meta Business Suite not too bad of a learning curve for someone who’s 57
  7. [R14] 5/5 · US Meta magnifies: Great way to grow your business. This is very user friendly. It make life easier and more enjoyable.
  8. [R37] 5/5 · US Meta Business Suite: I just like it. So easy to use…
  9. [R6] 1/5 · US Glitchy and Not User Friendly: Could not publish from drafts with multiple tries today even after app update. The photo editing in the business suite is atrocious. It should be just as good as the editing on Instagram.
  10. [R17] 3/5 · US I like it, but it is QUIRKY!: This should be THE app for business pages, but there are so many things that just don’t work. Two of the most frustrating: I can no longer edit a post (the “Save” button doesn’t work), and business events don’t show up on our business page (so I have to go to the Facebook page to find them). This app is not great and seems to get worse, not better.
  11. [R66] 1/5 · US So buggy, unreliable: This app crashes out on me frequently and won’t save drafts. Then today it wouldn’t publish a scheduled post or let me manually post it. I gave up and redid it in Facebook. I expect this kind of app behavior from independent creators, not something with billions in budget. Unacceptable.
  12. [R99] 1/5 · US Systems don’t actually work: I’ve been using this app for our business page and so far have had it delete several posts I had saved, not schedule posts, and not save in general. Not very useful if it doesn’t do the entire job it’s supposed to do.
  13. [R29] 2/5 · US Very lag to type in conversation.: It is very laggy to write messages in this update. When trying to reply a conversation, after one line is typed, it becomes laggy and very difficult to type. I tried uninstalling and reinstalling the app, but still happens. Please fix this issue,
  14. [R48] 1/5 · US Keyboard lags like crazy: It's completely broken and unusable. I've never seen such a garbage app from such a big company. · translated
  15. [R87] 3/5 · US fix it: fix the slow typing please. it annoys me and makes it harder for me to do my job.
  16. [R310] 3/5 · GB So slow to type!!: Don’t why it’s so slow to type in Meta Business Suite!! Frustrated.
  17. [R7] 4/5 · US Format: The format and functions from the phone and computer have different views and functions.
  18. [R128] 2/5 · US Glitcy: Not able to edit or reschedule scheduled posts via the phone app. Also not able to choose the location for the post on the phone app anymore either. So frustrating!
  19. [R534] 3/5 · CA Not user friendly: This platforms is not to user friendly. A lot of option is not available when creating reels and post.
  20. [R2] 2/5 · US Previous POSTS ARE NOT FINDABLE.: # 1 likes on the page do not stay consistent. We’ve counted and there are at least 50 likes that have disappeared. Another problem people who liked the page early on in 2013 have been suspended so their likes not being shown and we can’t re-invite them. # 2 scheduled posts made on the computer allow extra photographs to be added after the post is created but not o
  21. [R4] 3/5 · US Tags, hashtags, and more not up to par: Do you hate churches and spiritual people? Can no longer tag people during a Facebook Live. Can’t find the hashtags that used to be used just 3 months ago. Can’t edit a comment during a live (I’m the host) and can’t put up a photo during a live. All this used to be done before. Please bring all these functionalities back! To answer my question - sure seems t
  22. [R86] 1/5 · US Arreglar el editar luego de subir contenido: No puedo arreglar mi contenido, más bien editarlo (una escritura o imagen), luego de subirla a las redes sociales. ¿Porque? Antes se podía. O sea que tengo que ser perfecta al momento de realizar mi escritura o subir una imagen; porque ya no se puede editar NADA… en serio??????
  23. [R39] 2/5 · US Unable to schedule reels.: I keep scheduling reels that never show up in the scheduled content or post. If i don’t schedule them as posts, they don’t post or show up. It’s annoying. Scheduling reels on IG works, but it’s not the same. The images cut off and it’s just bad. I’m now having to go and create a video with the images on TikTok to post. And I hate it.
  24. [R91] 1/5 · US Can’t schedule reels easy anymore: Reels used to be easy to schedule. Now? Sucks.
  25. [R133] 1/5 · US Doesn’t work right: Can’t schedule reels only pics
  26. [R15] 2/5 · US Inbox refresh sucks: It’s incredibly frustrating to get a notification that your FB page has a new comment, open up this app and go to the inbox section - only to not be able to see the new comments. Why does pulling down not refresh the comments? Why is there no way to refresh the comments other than closing the app and opening it again? This is ridiculous!
  27. [R38] 3/5 · US Cross-platform but buggy: Very nice for cross-platform posting, but it often lags or flat out doesn’t work right. Messages from followers often appear days late, if at all. Events are a nightmare. Only use this to post updates and pictures.
  28. [R532] 3/5 · CA App has glitches: Even when I’ve responded to all messages and comments, the app will still show me notifications that I have comments/messages unread. Wish it didn’t auto change messages to order placed or try to categorize them itself.
  29. [R107] 1/5 · US Es pésima esta aplicación: La aplicación es malísima, intento copiar un mensaje para pegarlo en otro chat o en traductor y no deja copiar, hay que cerrar y abrir constantemente la aplicación, llegan notificaciones de mensajes y cuando abres el chat la notificación no a llegado, las fotos demoran en llegar, no es confiable, es estresante usar esta aplicación, no quisiera nunca usarla, se actualiza
  30. [R5] 1/5 · US Where’s Dark Mode??: Please add dark mode like ASAP
  31. [R468] 3/5 · GB Dark mode Needed: 🕶️ dark mode
  32. [R64] 1/5 · US No Help Options Except NI (no intelligence): As a social media manager, I recommend SOCi or PostHog for scheduling posts and running analytics. If you need help with Facebook or Instagram, Meta Suite does NOT help whatsoever! You cannot speak to a real person, not via chat, email, phone, anything!
  33. [R65] 1/5 · US Customer service: I can spend an hour on the phone with customer service hard to understand their English, and nothing is accomplished after an hour
  34. [R479] 3/5 · GB Excellent until it is hacked: I love this app when it is working normally, unfortunately my old account was hacked and it caused me no end of trouble because they will not communicate with you at all .. it would have been quite easy for a human to recognise that I had never spoke Vietnamese before and to ask me some questions for me to regain my account. Instead they had me running round in circl
  35. [R21] 2/5 · US Publishing issues: Issues publishing saved drafts. Gives me unable to publish error, try again later
  36. [R82] 2/5 · US Slow and does not have all features: It is very slow, the text editor is not convenient Also, there are some features in terms of editing the pictures when busting multiple pictures that is exist in Facebook and Instagram, but does not exist in this app
  37. [R41] 4/5 · US Loving it…but: Wish mobile version had customization like the fb mobile app did
  38. [R190] 3/5 · US Interface could be more simplified: Interface could be more simplified and the Facebook and Instagram should run more simultaneously, as far as messages go.
  39. [R11] 5/5 · US Easy to work with: The app makes it easy for me to manage my accounts. However, it has been extremely difficult to post this review.
  40. [R51] 5/5 · US Great: Easy to navigate & use! Helpful in many ways to keep my business going on the media end
  41. [R79] 3/5 · US Typical Meta with features not working: While I like the app in general and the convenience of scheduling to two places in advance, I wish they would fix the things that don’t work. For example, today I can’t see my four scheduled posts cause when I click on that link like I’ve done thousands of other times in the past, the link is dead and only allows me to schedule a new post and there’s no way
  42. [R246] 3/5 · US Please update to fit photos: Keeps on freezing while posting. Pictures are cut off. Fb shows entire picture. Can’t edit photo once posted. In fb you can edit and change photos once posted. Wish there was more flexibility with adjusting photos to fit as they would normally fit when you are doing an unscheduled regular post. Otherwise, I find this pretty useful. Seems to freeze after each post

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store