Meta Business Suite
Meta Business Suite is a convenient tool for managing Facebook and Instagram business pages from one place, but recent updates have introduced numerous bugs and performance issues that hinder its effectiveness for many users.
Meta Business Suite aims to simplify social media management for businesses by consolidating Facebook and Instagram tools. While some users find it helpful for scheduling and managing content, a significant number of recent reviews highlight persistent glitches, performance issues, and missing functionalities that make the app frustrating to use.
What users like
What users complain about
- Frequent bugs and glitches, including issues with publishing, editing, and scheduling postsR6R17R66R99
- Significant lag and slow typing experience, especially in messagesR29R48R87R310
- Inconsistent features and functionality between the app and desktop versions, and even within the app itselfR7R17R128R534
- Inability to edit or add elements to posts (like photos, captions, or tags) after creation or during live sessionsR2R4R17R86
- Issues with scheduled reels not posting or displaying correctlyR39R91R133
- Inbox and notification problems, such as unread message notifications persisting or new comments not appearingR15R38R532R107
- Lack of dark mode, a frequently requested featureR5R468
- Poor customer support and difficulty resolving account issuesR64R65R479
Latest update · v497.0
What the developer says changed (the verdict above weighs this against what reviewers report):
We are constantly updating the app to make it better for you and we recommend you’re always using the latest app version. What's new: - This release includes bug fixes. - This release includes UI improvements.
Recurring themes
Who it's for
Meta Business Suite is for business owners and social media managers who need to manage both Facebook and Instagram pages from a single app, especially for scheduling posts and responding to messages R57R25. It is not for users who require advanced editing capabilities, reliable scheduling for reels, or consistent performance without lag and bugs R39R86R29.
Evidence note: The recent reviews show a strong negative sentiment regarding bugs, performance, and missing features, despite the high lifetime rating. Many positive reviews are very short and generic, while negative reviews provide specific details about issues. The developer's notes mention 'bug fixes' and 'UI improvements,' but recent user feedback directly contradicts these claims, with many reporting new or persistent bugs and a worsening user experience.
Frequently asked
Does Meta Business Suite allow scheduling posts for both Facebook and Instagram?
Are there issues with editing posts in Meta Business Suite?
Is the app slow or laggy?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R30] Excelente: Me encanta tener mis páginas en una sola
- [R57] 5 Stars: I’ve had a great experience using the Business Suite app to manage my business’s social media. It makes it easy to schedule posts, respond to messages and comments, and keep both Facebook and Instagram organized in one place. I also like being able to track post performance and engagement without having to switch between multiple apps. While there are occasional glitches, overall it’s a
- [R19] It makes it so much easier: I love Meta Business Suite. It makes running this business so much easier.
- [R25] Excelente: Me ayuda mucho sobre todo a planificar la semana de marketing
- [R24] Importante: Es una aplicación útil y oportuna. Me ayuda a adelantar mi trabajo.
- [R33] New to social media: So far really enjoy enjoying Meta Business Suite not too bad of a learning curve for someone who’s 57
- [R14] Meta magnifies: Great way to grow your business. This is very user friendly. It make life easier and more enjoyable.
- [R37] Meta Business Suite: I just like it. So easy to use…
- [R6] Glitchy and Not User Friendly: Could not publish from drafts with multiple tries today even after app update. The photo editing in the business suite is atrocious. It should be just as good as the editing on Instagram.
- [R17] I like it, but it is QUIRKY!: This should be THE app for business pages, but there are so many things that just don’t work. Two of the most frustrating: I can no longer edit a post (the “Save” button doesn’t work), and business events don’t show up on our business page (so I have to go to the Facebook page to find them). This app is not great and seems to get worse, not better.
- [R66] So buggy, unreliable: This app crashes out on me frequently and won’t save drafts. Then today it wouldn’t publish a scheduled post or let me manually post it. I gave up and redid it in Facebook. I expect this kind of app behavior from independent creators, not something with billions in budget. Unacceptable.
- [R99] Systems don’t actually work: I’ve been using this app for our business page and so far have had it delete several posts I had saved, not schedule posts, and not save in general. Not very useful if it doesn’t do the entire job it’s supposed to do.
- [R29] Very lag to type in conversation.: It is very laggy to write messages in this update. When trying to reply a conversation, after one line is typed, it becomes laggy and very difficult to type. I tried uninstalling and reinstalling the app, but still happens. Please fix this issue,
- [R48] Keyboard lags like crazy: It's completely broken and unusable. I've never seen such a garbage app from such a big company. · translated
- [R87] fix it: fix the slow typing please. it annoys me and makes it harder for me to do my job.
- [R310] So slow to type!!: Don’t why it’s so slow to type in Meta Business Suite!! Frustrated.
- [R7] Format: The format and functions from the phone and computer have different views and functions.
- [R128] Glitcy: Not able to edit or reschedule scheduled posts via the phone app. Also not able to choose the location for the post on the phone app anymore either. So frustrating!
- [R534] Not user friendly: This platforms is not to user friendly. A lot of option is not available when creating reels and post.
- [R2] Previous POSTS ARE NOT FINDABLE.: # 1 likes on the page do not stay consistent. We’ve counted and there are at least 50 likes that have disappeared. Another problem people who liked the page early on in 2013 have been suspended so their likes not being shown and we can’t re-invite them. # 2 scheduled posts made on the computer allow extra photographs to be added after the post is created but not o
- [R4] Tags, hashtags, and more not up to par: Do you hate churches and spiritual people? Can no longer tag people during a Facebook Live. Can’t find the hashtags that used to be used just 3 months ago. Can’t edit a comment during a live (I’m the host) and can’t put up a photo during a live. All this used to be done before. Please bring all these functionalities back! To answer my question - sure seems t
- [R86] Arreglar el editar luego de subir contenido: No puedo arreglar mi contenido, más bien editarlo (una escritura o imagen), luego de subirla a las redes sociales. ¿Porque? Antes se podía. O sea que tengo que ser perfecta al momento de realizar mi escritura o subir una imagen; porque ya no se puede editar NADA… en serio??????
- [R39] Unable to schedule reels.: I keep scheduling reels that never show up in the scheduled content or post. If i don’t schedule them as posts, they don’t post or show up. It’s annoying. Scheduling reels on IG works, but it’s not the same. The images cut off and it’s just bad. I’m now having to go and create a video with the images on TikTok to post. And I hate it.
- [R91] Can’t schedule reels easy anymore: Reels used to be easy to schedule. Now? Sucks.
- [R133] Doesn’t work right: Can’t schedule reels only pics
- [R15] Inbox refresh sucks: It’s incredibly frustrating to get a notification that your FB page has a new comment, open up this app and go to the inbox section - only to not be able to see the new comments. Why does pulling down not refresh the comments? Why is there no way to refresh the comments other than closing the app and opening it again? This is ridiculous!
- [R38] Cross-platform but buggy: Very nice for cross-platform posting, but it often lags or flat out doesn’t work right. Messages from followers often appear days late, if at all. Events are a nightmare. Only use this to post updates and pictures.
- [R532] App has glitches: Even when I’ve responded to all messages and comments, the app will still show me notifications that I have comments/messages unread. Wish it didn’t auto change messages to order placed or try to categorize them itself.
- [R107] Es pésima esta aplicación: La aplicación es malísima, intento copiar un mensaje para pegarlo en otro chat o en traductor y no deja copiar, hay que cerrar y abrir constantemente la aplicación, llegan notificaciones de mensajes y cuando abres el chat la notificación no a llegado, las fotos demoran en llegar, no es confiable, es estresante usar esta aplicación, no quisiera nunca usarla, se actualiza
- [R5] Where’s Dark Mode??: Please add dark mode like ASAP
- [R468] Dark mode Needed: 🕶️ dark mode
- [R64] No Help Options Except NI (no intelligence): As a social media manager, I recommend SOCi or PostHog for scheduling posts and running analytics. If you need help with Facebook or Instagram, Meta Suite does NOT help whatsoever! You cannot speak to a real person, not via chat, email, phone, anything!
- [R65] Customer service: I can spend an hour on the phone with customer service hard to understand their English, and nothing is accomplished after an hour
- [R479] Excellent until it is hacked: I love this app when it is working normally, unfortunately my old account was hacked and it caused me no end of trouble because they will not communicate with you at all .. it would have been quite easy for a human to recognise that I had never spoke Vietnamese before and to ask me some questions for me to regain my account. Instead they had me running round in circl
- [R21] Publishing issues: Issues publishing saved drafts. Gives me unable to publish error, try again later
- [R82] Slow and does not have all features: It is very slow, the text editor is not convenient Also, there are some features in terms of editing the pictures when busting multiple pictures that is exist in Facebook and Instagram, but does not exist in this app
- [R41] Loving it…but: Wish mobile version had customization like the fb mobile app did
- [R190] Interface could be more simplified: Interface could be more simplified and the Facebook and Instagram should run more simultaneously, as far as messages go.
- [R11] Easy to work with: The app makes it easy for me to manage my accounts. However, it has been extremely difficult to post this review.
- [R51] Great: Easy to navigate & use! Helpful in many ways to keep my business going on the media end
- [R79] Typical Meta with features not working: While I like the app in general and the convenience of scheduling to two places in advance, I wish they would fix the things that don’t work. For example, today I can’t see my four scheduled posts cause when I click on that link like I’ve done thousands of other times in the past, the link is dead and only allows me to schedule a new post and there’s no way
- [R246] Please update to fit photos: Keeps on freezing while posting. Pictures are cut off. Fb shows entire picture. Can’t edit photo once posted. In fb you can edit and change photos once posted. Wish there was more flexibility with adjusting photos to fit as they would normally fit when you are doing an unscheduled regular post. Otherwise, I find this pretty useful. Seems to freeze after each post
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store