Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Mailchimp Email Marketing vs mail.com

Mailchimp Email Marketing 4.9★ · Free + IAP 70
Winner Mailchimp Email Marketing
mail.com 4.7★ · Free to download 60

Mailchimp Email Marketing is better for users focused on email campaigns and marketing features, while mail.com is a more suitable choice for general email management with multiple domain options.

Full reviews: Mailchimp Email Marketing · mail.com

Mailchimp Email Marketing offers robust campaign management and ease of use for marketing, but struggles with login issues and recent iOS compatibility. mail.com provides a wide selection of domains and is generally reliable for personal email, though users report performance issues and limited customer support.

Head to head

Features & Functionality edge: Mailchimp Email MarketingR2R3R9R12
Mailchimp Email Marketing Mailchimp is praised for its newsletter format and ability to manage campaigns on the go, including adding contacts and checking campaign performance R2. However, users report missing features like deleting assets, inability to resend to select audience members, and issues with the editor R3R9R12. Some also note that certain features, like excluding recipients or editing ongoing templates, are not available on the mobile app .
mail.com mail.com offers the ability to manage multiple email addresses with a variety of domains R61. It is seen as a good alternative to other email services . However, users complain about a primitive search function, lack of a calendar feature on the app, and the inability to block unwanted emails effectively . Some also mention that certain features, like IMAP or forwarding, are expensive .
Ease of Use edge: Mailchimp Email MarketingR5R6R8R10
Mailchimp Email Marketing Mailchimp is frequently described as easy to use and intuitive for sending simple emails and managing campaigns R5R8. However, many users face significant hurdles with logging in, especially those who used Google Login on desktop R6R10R19R22. There are also complaints about the editor being glitchy and difficult to use on mobile .
mail.com mail.com is generally considered simple to use for basic email management . However, users report that the app is slow to load emails and pages, making it less intuitive . Some also find the sign-in process frustrating, requiring frequent re-entry of credentials .
Reliability & Performance tieR1R4R15R16
Mailchimp Email Marketing Mailchimp users report frequent issues with the app not working, including login errors, pages not loading, and being stuck in update loops R1R4R16. A major concern is the recent requirement for iOS 17, which renders the app unusable for users with older devices R15R18R37R40.
mail.com mail.com users experience significant performance problems, including emails taking a long time to load, the app crashing frequently, and deleted emails reappearing . Some users also report being locked out of their accounts or having issues with email deliverability R61R67R73.
Price & Value tieR13R29R34R43
Mailchimp Email Marketing Mailchimp offers a free tier, which many users appreciate for sending missionary letters or building a business R29R43. However, paid users express dissatisfaction with increasing prices and a lack of new features, considering it overpriced R13. Free tier users also note limited functionality on the app R34R43.
mail.com mail.com is free to download and offers a free email service . Some users find it a good value, especially for the variety of domains . However, there are complaints about being turned over to collections for not paying premium after an upgrade, and that certain features like IMAP or forwarding require a paid subscription .
Customer Support tieR7R16R64R66
Mailchimp Email Marketing Mailchimp's support is described as horrendous, with long response times and canned messages R7. Users also report difficulty contacting support when they can't log into their accounts R16.
mail.com mail.com users report being ignored by customer support when issues arise R64. Some mention that support has gotten slower over time, and there is no phone number or email for direct contact R66R82.
Pick Mailchimp Email Marketing if

you need an app primarily for managing email marketing campaigns, adding contacts, and checking campaign performance on the go, and you are using a recent iOS device and don't rely on Google Login for access .

Pick mail.com if

you are looking for a free email client with a wide variety of domain options for personal use and don't mind occasional performance issues or limited advanced features .

Evidence note: Mailchimp's reviews are heavily skewed towards recent negative experiences related to login issues and iOS compatibility, which may impact its lifetime rating. mail.com has a larger volume of reviews, but also a significant number of complaints about performance and customer support.

Frequently asked

Can I use Mailchimp Email Marketing with Google Login?
No, many users report that if they created their Mailchimp account on desktop with Google Login, they cannot log in on the mobile app as this option is not available, making the app useless for them R6R10R19R22.
Does Mailchimp Email Marketing require a specific iOS version?
Yes, recent updates to Mailchimp Email Marketing require iOS 17.0 or later, which has made the app unusable for many users with older iOS devices R15R18R37R40.
Is mail.com reliable for business use?
While some users find mail.com helpful for business purposes, many report critical issues such as emails not being delivered, being directed to spam, or accounts being locked without reason, which could significantly interrupt business operations R61R67R73R82.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Mailchimp Email Marketing 5/5 · US Love it: I really do love this newsletter format, its perfect.
  2. [R3] Mailchimp Email Marketing 3/5 · US Can’t resend to select audience members: Trying to resend an existing campaign to specific audience members gives an “empty audience” error, even after confirming the audience selections.
  3. [R9] Mailchimp Email Marketing 3/5 · US Features missing: Cant delete assets. Features missing since latest update.
  4. [R12] Mailchimp Email Marketing 3/5 · US Can’t delete or move sections: I like this app, it has been good for sending out a simple email. I don’t like lack of giving back bug feedback. Currently the app won’t bring up the tab which allows you to move a section up or down, or delete it. You are just stuck. (Please fix this)
  5. [R5] Mailchimp Email Marketing 5/5 · US Easy to use: I love how easy it is to use and add emails
  6. [R6] Mailchimp Email Marketing 3/5 · US No Google Login???: Can’t log in because I created my account on desktop with Google login, which does not exist on this app. Can’t add a password on desktop so I can log in on the app. Catch 22 makes this app pointless, for me at least. I’m sure it works great for someone out there that can actually log in.
  7. [R8] Mailchimp Email Marketing 5/5 · US App usage: This app is easy to use
  8. [R10] Mailchimp Email Marketing 1/5 · US No access to Google Login: I signed up via Google Login, and the app has no access to login via Google so cannot use it. Love mailchimp otherwise, but the app becomes useless without this feature.
  9. [R1] Mailchimp Email Marketing 1/5 · US Completely useless app: This app does absolutely nothing you want to. You’re better off assuming it isn’t gonna work then relying on it to work and then running into the circumstance like I do where nothing will work.
  10. [R4] Mailchimp Email Marketing 1/5 · US Never works: Can't get a page with a log-in field. It keeps saying Whoops! Try again. I have tried again vountless times and no option works. Finally deleted it.
  11. [R15] Mailchimp Email Marketing 3/5 · US Limited functionality: Only allows you to use the app if you have the most recent iOS. Sounds reasonable on the surface but when iOS has flaws that impact functioning aside from this app and one needs to temporarily use previous iOS this a limitation. As one who has developed apps it is absolutely possible to have a broader range of flexibility on app functioning.
  12. [R16] Mailchimp Email Marketing 1/5 · US App doesn't work: The app no longer works! I can't login with my username and password anymore. I receive an error and have for months. I'm not able to contact support because that requires me to log into my account. The error code is "Kimp.KimpError error code 10". I keep the app updated but it doesn't even matter. Why am I paying for mailchimp??
  13. [R13] Mailchimp Email Marketing 1/5 · US Overpriced and outdated: I’ve been using MailChimp since 2014 and their prices keep increasing to the point they haven’t introduced any new additions or features to an already stale platform. Their prices are too unreasonable to keep using them anymore.
  14. [R29] Mailchimp Email Marketing 5/5 · US Perfect: So great to have such a great free product to send our missionary letters with. I’ve never found problems with mail chimp!
  15. [R34] Mailchimp Email Marketing 1/5 · US Free account and no desktop? Don’t bother.: I have a free account because I have a very small list. I also run my business entirely from my ipad, which is generally not a problem… except for Mailchimp. The browser-based campaign builder doesn’t function properly (can’t drag content blocks into the layout), and the app version doesn’t offer those content blocks at all and has an extremely limited i
  16. [R43] Mailchimp Email Marketing 1/5 · US I normally don’t do this: The mailchimp app doesn’t work on the free account at least I thought o would start free to get a better understanding of how to use the app then upgrade later. Based upon the app continuously loading just to send an email. There was alot of reviews so I thought this was my best choice but I’ve come to the conclusion my best choice is a platform that works.
  17. [R7] Mailchimp Email Marketing 1/5 · US Used to be decent, no longer works on iOS and support is horrendous: The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the same canned “turn your device off and turn it on again” messages over and over again. There is literally no support and this is not an inexpensive platform. I am
  18. [R64] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  19. [R66] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  20. [R19] Mailchimp Email Marketing 1/5 · US Can’t log in with Google: Why offer this option if it doesn’t work everywhere??
  21. [R22] Mailchimp Email Marketing 1/5 · US Login sucks: If you signed up via google email you will no be able to login on the mobile app. Ridiculous that I pay for this and can’t even access without a computer.
  22. [R18] Mailchimp Email Marketing 3/5 · US I can no longer use the app: I’ve been using Mailchimp since 2019. Now, all of a sudden I can’t use it anymore because I don’t have a newer iPhone. I was just using the app last week. Can this be fixed?????? I don’t and can download iOS 17 on my older phone
  23. [R37] Mailchimp Email Marketing 1/5 · US App upgrade fail: Time to find a new software. We’ve been a paid Mailchimp customer for several years and use the app at live events on multiple company-owned iPads to collect attendees and manage follow-ups. The latest app update now requires iOS 17, which instantly made all of our older but fully functional iPads unusable. The bigger issue is that the app forces an update loop. It will not al
  24. [R40] Mailchimp Email Marketing 1/5 · US Update requires iOS 17.0 or later, not able to use: I own an iPad Air 2, which I realize is dated, but is still functional. I use it for much of my early morning work, and remotely in coffee shops. Previous versions of Mailchimp allowed me to easily re-send campaigns to un-opened emails OR new subscribers. This Mailchimp app upgrade requires iOS 17.0 or later, which doesn’t work for my situation.
  25. [R61] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  26. [R67] mail.com 1/5 · US Locked me out of account: I had very important emails and pictures on this app and for no reason I was blocked from using the account. All my important emails gone!
  27. [R73] mail.com 1/5 · US Issue with Email Deliverability and Spam Filtering: I recently opened an email account for my personal business and noticed that all incoming emails are being directed to the spam folder. Additionally, the emails I send do not appear in the recipients’ inboxes and may not be getting delivered properly. Kindly assist me in resolving this issue and ensuring that both incoming and outgoing emails fun
  28. [R82] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store