Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Forever 21 vs Nike

Forever 21 4.8★ · Free to download 40
Winner Nike
Nike 4.9★ · Free to download 65

Nike offers a more stable and feature-rich shopping experience despite recent update issues, while Forever 21 struggles with fundamental app functionality and customer service problems.

Full reviews: Forever 21 · Nike

Nike's app provides a wide selection and good customer service, though recent updates have caused navigation and notification issues. Forever 21's app, while appreciated for its affordability and style, is plagued by severe glitches, payment problems, and poor order tracking.

Head to head

App Functionality & Ease of Use edge: NikeR2R4R6R7
Forever 21 Forever 21 users report significant issues with the app being laggy, freezing, and difficult to navigate R4R7. Some users praise recent updates for improving the experience R2, but others still struggle with basic functions like applying discount codes R6, logging in , or the size button not working . There are also complaints about the sort feature being ineffective and the inability to manage credit or make payments through the app .
Nike Nike users have mixed feelings about recent app updates. Many find the new navigation difficult and unintuitive, with content overload making it hard to find products R70. Login issues with verification codes are also common R64R67. However, some users still find the app easy to navigate and appreciate its overall functionality R61. There are requests for iPad optimization and a 'Sign in with Apple' option .
Product Selection & Shopping Experience edge: NikeR3R10R11R24
Forever 21 Forever 21 is praised for its affordable, cute, and on-trend clothing, especially for petite sizes R11. However, users complain about limited stock, with only specific sizes and colors available R24. There are also issues with sold-out items still appearing in the shop and a lack of variety in the shop R3. Concerns about using AI models for clothing display have led some users to delete the app R10.
Nike Nike offers a great selection of shoes and clothing . Users appreciate the customization options for shoes, though some wish for more colors and features . A common frustration is that popular or limited-edition items sell out almost instantly, even when users are quick to order R81R90R94R97. Many users also report difficulty finding the sales section after recent updates R70.
Order Management & Delivery edge: NikeR12R16R30R32
Forever 21 Forever 21 users report significant problems with order tracking, often relying on emails for limited information R12. Delivery practices are criticized, with expedited shipping not guaranteeing timely arrival R16. There are also reports of incomplete orders R42, lost money due to non-receipt of items , and issues with gift card usage after new ownership R30R32.
Nike Nike users occasionally experience long delivery times . However, the primary issues relate to the app's notification system, where badges persistently show unread messages even after they've been cleared R61. This is seen by some as a deliberate tactic to increase app engagement.
Customer Service & Support edge: NikeR42R46R50R54
Forever 21 Forever 21 receives strong criticism for poor customer service, with users struggling to contact support for issues like incomplete orders R42 or unauthorized credit card transactions R50. Cashiers are described as unfriendly and lacking training R54.
Nike Nike's customer service receives some positive feedback, with reps being helpful for discount issues . However, there are complaints about the chat feature, where representatives close chats without allowing users to respond .
Reliability & Stability tieR7R13R14R15
Forever 21 Forever 21's app is frequently described as glitchy, freezing, and not working at all R7. Users report issues with payment options R13 and an inability to process orders due to address validation problems R15. There's also confusion around the app's availability after a period of being down R13R14.
Nike Nike users report issues with the app breaking their phone screen and general connection problems . Many users face a recurring bug where the app repeatedly asks for an update even when it's already up to date, preventing access .
Pick Forever 21 if

you prioritize affordable, trendy clothing and are willing to tolerate significant app functionality issues and potential customer service frustrations R11.

Pick Nike if

you value a wide selection of athletic wear, customization options, and generally better app stability, even with recent navigation and notification quirks .

Evidence note: Forever 21's reviews contain many references to the brand closing or being 'back,' indicating a period of instability for the company and its app, which likely contributes to the negative app functionality feedback R13R14. Nike's reviews show a strong negative reaction to recent app updates and the introduction of AI features.

Frequently asked

Is the Forever 21 app reliable for online purchases?
The Forever 21 app has significant reliability issues, with users reporting it is laggy, freezes, and has problems with payment processing and order tracking R4R7R13R15.
Can I use gift cards on the Forever 21 app?
Many users report issues with using Forever 21 gift cards on the app, stating that new ownership does not allow them, making existing gift cards a waste of money R30R32.
What are the main complaints about the Nike app?
The main complaints about the Nike app revolve around recent updates making navigation difficult and unintuitive, content overload, persistent unread notification badges, and issues with verification codes for login R61R64R67R70.
Does the Nike app have issues with limited edition drops?
Yes, many Nike app users express frustration with limited edition drops, reporting that items sell out almost instantly even when they attempt to purchase right at the drop time, leading to disappointment R81R90R94R97.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Forever 21 5/5 · US ❤️ f21: Love shopping the new app. Feels like it works way better now than before and I can actually access my account now!
  2. [R4] Forever 21 1/5 · US just bad: app is extremely laggy, you can’t shop for all items in a category at once, ai models, app is difficult to navigate. sucks cause f21 used to be that girl :/
  3. [R6] Forever 21 3/5 · US Disappointed: I just did a order and i tried to use the discount code and they told me i had to open up the app to be able to use the code so I did that and when i put the code in it didn’t even take nothing off and it said it was applied and am sorry i shop a lot online and when I use the code rather its 5% or 10% whatever i always see the difference in the price and this code claimed to be 20% a
  4. [R7] Forever 21 1/5 · US Glitches: Doesn’t show you your order list when you click on it. It be glitching and freezing
  5. [R3] Forever 21 3/5 · US It’s cool ig: It’s kind of burning bc it doesn’t really have much I. The shop. I want 1! I want my own army! I want my own planet! I deserve it!
  6. [R10] Forever 21 1/5 · US Unbelievable: How can I now trust your clothes when you are using generative Ai as models. I’ve shopping on this app for a good while. I’m deleting it, I don’t want Ai models, so disappointing.
  7. [R11] Forever 21 5/5 · US My Candy Store: I Shop F21, Twice a month, it’s the perfect store for me since I’m petite. The Best, The Only Store I shop now. Great Quality, On Trend, Awesome tag price, Heaven Sent. I have so much F21 Collection, I have an F21 Boutique @ Home, Thank You.
  8. [R24] Forever 21 1/5 · US Wont recommend anymore..: I love forever 21 but they be closing the stores. So i had to do online shopping and everytime i search up some things they only have 1 SPECIFIC SIZE and COLOR like it showed XXL And orange but i dont want that and last year i tried to buy things but i didnt have the time to do so sooo now i im tryna find what i wanted to find last year and its not even in the app anymore
  9. [R12] Forever 21 3/5 · US Order Tracking: Hard to track your package through the app, only way of knowing where my package is, is thru my emails and even that does not give enough info…
  10. [R16] Forever 21 2/5 · US Delivery dates: They have terrible delivery practices. If it says overnight it’ll be a week if it says it’ll be here in a week it may be two! Their tracking service is terrible and needs fixed I have been shopping here for nearly 5 years and scam myself out of money to ship expedited every time my bad for note learning my lesson. Their clothes are nice usually but don’t pay for overnight it won’t
  11. [R30] Forever 21 1/5 · US Gift cards: I have a $100 gift card I can’t use because new ownership won’t allow it!! Very bad business outlook on you! I can’t spend it anywhere else why would I not be able to use a forever 21 gift card at forever 21 is just beyond ridiculous!!!
  12. [R32] Forever 21 1/5 · US terrible: i dont know why they took away gift cards i literally have a $50 gift card so its literally a waste of my money they shouldve still accepted gift cards #disappointed.
  13. [R42] Forever 21 1/5 · US Mal administración: Hice un pedido y me llegó incompleto e estado tratando de contactarme para que me devuelvan mi dinero o en su caso me envíen las prendas faltantes y no me responden, aparte de que en la app no tiene la opción para estos caso
  14. [R46] Forever 21 1/5 · US The worst company: The worst people working there the rudest people working there. I’m so glad you guys are closing because you never had a good customer service.
  15. [R50] Forever 21 1/5 · US Payment: I pay wat i ordered and put my cc info all of a sudden i check transactions in my account. Get my payment plus two additional transactions that i dunno foe wat the payment. Trying to reach the customer service help cant need ro wait until they are open.
  16. [R54] Forever 21 1/5 · US Cashier :Wilvens in Glendale New York: Unfriendly cashier. He needs more Customer service training on how to be friendly and patient with the customers. Unpleasant experience and doesn’t thank the customers.
  17. [R13] Forever 21 2/5 · US App not operable: So called went out of business and app was down for a few months now back up and running only for online purchases of overstocked inventory . But no payment options.
  18. [R14] Forever 21 5/5 · US Yahoo: So happy your back!!!!!Now let the fun begin,!!!
  19. [R15] Forever 21 3/5 · US Invalid Address notification: I couldn’t process my order because there was a letter before the apartment number! It took me several tries before I realized I had to eliminate the letter!
  20. [R61] Nike 2/5 · US Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
  21. [R64] Nike 1/5 · US The app doesn’t send the confirmation code: The app doesn’t work
  22. [R67] Nike 1/5 · US Why is it bad: It wouldn’t even send the code and I’m trying to get In but your app cause me madness and I’m piss and I don’t understand why your app doesn’t give me the code
  23. [R70] Nike 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
  24. [R81] Nike 3/5 · US Do better: I love nike but when there is a limited edition and Im waiting weeks to get the drop. I place my order within less than 5 seconds and I still don’t get it. It gets annoying when it happens over and over.
  25. [R90] Nike 3/5 · US Never get latest drops: No matter if I’m right on the app, click on my notification, submit my payments. It always say i didn’t get it sold out.. no matter what I try.
  26. [R94] Nike 1/5 · US This app is a lie: Tried to order some shoes. said I could order them at 10 A.M. when the shoes dropped had a reminder and I was on the app. Second before 10 A.M. had my pre card Installed & address. Pick my size and press pay and it wouldn’t process my payment. Five minutes later. All the shoes was sold out. I could’ve went to the store and got them instead. Garbage.
  27. [R97] Nike 1/5 · US Drop product NIKE MIND 001: Drop product NIKE MIND 001 3 times i try to buy from the first colour, i klick just 10.00am after that pending payment. And thens sold out. You just kiding bro!! No need drop that thing in apps. Just sell all them to your resseler mtf

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store