ParkMobile vs Passport Parking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] ParkMobile 5/5 · US Best App Ever: ParkMobile app is a game changer! It has simplified parking payments. Best thing since sliced bread. Most intelligent cities employ this service so you can use it in several US areas.
2. [R19] ParkMobile 5/5 · US Functional: It works. Easy to understand. Does what it needs to do. Don’t change it.
3. [R65] Passport Parking 5/5 · US Seamless, Reliable, and Actually Makes Parking Easy: Passport Parking is one of those rare apps that just works exactly how you need it to. It’s all fast, intuitive, and stress-free. No more running back to the meter or guessing if you have enough time left. The notifications and reminders are a game changer, and the interface is super clean and easy to navigate. Payments are smooth, receipts are
4. [R68] Passport Parking 4/5 · US Upgrade: Pay your amount awesome! There should be a map in the app so you can easily access the location of the your parking space. This way when you forget to grab the number on the parking meter, you can search your location instead of running back to where you parked
5. [R8] ParkMobile 5/5 · US Great App: I find this app very helpful and convenient to use.
6. [R27] ParkMobile 5/5 · US Great App: So so convenient, easy to use and worry free. Great reminders during parking session.
7. [R61] Passport Parking 1/5 · US Not Working after latest patch…: Usually works great and now it won’t even open up on my phone. Maybe revert back to an earlier build that actually works… I mean just think of all the convenience fees you’re missing out on.
8. [R63] Passport Parking 3/5 · US Stuck in a loop: Just installed on older iPhone Se first gen, 15.8.6 iOS. As others reported- once app loads doesn’t even give a chance to enter any credentials, goes straight to “sorry cannot verify”. App then sits there and does nothing with a mostly blank screen. Using latest version from App Store Update, just kept trying the app and even did a few phone restarts. Randomly it started to work
9. [R102] Passport Parking 1/5 · US Waste of time: Literally will not allow me to pay for my parking. If you’re reading this JUST USE ANOTHER APP OR PAY AT METER, like I should have done. “Payment failed” no matter how many new cards I add. Default payment method not working. Checked all card info, it’s all valid and correct. App is updated. Still can’t process my payment. Do not waste your time with this app.
10. [R3] ParkMobile 3/5 · US Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
11. [R14] ParkMobile 2/5 · US Parking price: Way too expensive to park. !!
12. [R75] Passport Parking 3/5 · US A racket: Why is there a “convenience fee” if THIS IS THE ONLY WAY TO PAY FOR PARKING AVAILABLE!!!
13. [R93] Passport Parking 1/5 · US Be careful...Misleading: Be careful with this app. They say that they offer updated parking fees even on days that parking is free. This is not the case. They have no control on this feature and is misleading and false advertising.
14. [R12] ParkMobile 1/5 · US Bad customer service: Customer service takes about 30 to 40 minutes to connect while the AI prompts you ever couple of minutes if you’d like to continue waiting. Then once connected it took over 10 minutes for the agent to respond back, only ever answering every 5 to 10 minutes. They offer zero support on payment claiming that they do not have authority, which is an outright lie. I paid for a serv
15. [R20] ParkMobile 1/5 · US Worst customer service ever: If you're looking for a cheap parking and nice customer service do not pick this app. Their customer service is awful. Their app is not user-friendly. I end up booking my parking on the desktop when we got to the parking garage we noticed that the license plate was wrong. I cannot figure out how to edit it. There was no way to contact them on a Sunday because nobody wo
16. [R62] Passport Parking 4/5 · US Wanting for better support when app malfunctions: When app malfunctions, little to no ownership is taken by Passport. Limited support/coordination with local parking authorities, even for simple issues, makes for a frustrating experience, especially given that this has become a more popular payment option.
17. [R110] Passport Parking 1/5 · US Chat support is a lie: It has a “chat with us” button. The “us” doesn’t exist. It’s an unhelpful bot that, when links to FAQ pages don’t solve your problem, then tells you there is actually no live chat. Don’t call it “chat” or else let people know when they start that you don’t provide agents or actual support. Have issues paying for parking? You’re on your own.