Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Groupon vs RetailMeNot

Groupon 4.8★ · Free to download 65
Winner Tie
RetailMeNot 4.8★ · Free to download 60

For users prioritizing deep discounts on local experiences and services, Groupon has the edge, while those focused on online retail savings and cash back might prefer RetailMeNot, despite its recent issues.

Full reviews: Groupon · RetailMeNot

Groupon excels at offering significant discounts on local activities, services, and goods, though users report issues with customer service and voucher redemption. RetailMeNot focuses on online coupon codes and cash back, but many recent reviews highlight problems with codes not working and cash back not being awarded or redeemed.

Head to head

Features and Deal Variety edge: GrouponR5R11R23R25
Groupon Groupon is praised for its wide array of deals on local experiences, services, and products, including oil changes, beauty treatments, and even vacations, often at significantly reduced prices R5R11R23R25.
RetailMeNot RetailMeNot offers coupon codes and cash back for a broad range of online retailers, with users appreciating the potential for savings on everyday shopping and even vacations . However, many users report that codes frequently don't work or are expired, and the selection of in-store coupons is disappointing R63R75R76.
Ease of Use and Reliability tieR6R13R16R26
Groupon Groupon is generally considered easy to use for finding and redeeming coupons R13. However, some users report glitches with the app, such as items not loading into carts or vouchers not loading R6R26. There are also complaints about hidden requirements and fine print making deals difficult to use R16, and a confusing system for some purchases .
RetailMeNot RetailMeNot is described as easy to use by some for finding savings . However, a significant number of users report that codes frequently don't work or are expired R63R75R76R82. The app also experiences crashing issues for some , and the cash back system is often unreliable, with transactions not showing up or taking a long time to approve R61R64R66R67.
Customer Service and Support tieR4R10R12R14
Groupon Groupon's customer service receives overwhelmingly negative feedback, with users reporting a lack of live agents, reliance on AI bots, and difficulty getting refunds R4R10. Many users are frustrated that refunds are often given as 'Groupon Bucks' instead of cash R12R14R18. Some positive experiences with refunds or credits are mentioned, but these are less frequent R21.
RetailMeNot RetailMeNot users frequently report issues with cash back not being approved or redeemed, and difficulty with the support process for these issues R61R64R66R67. There are also complaints about not being able to contact support easily .
Vendor Acceptance and Experience edge: RetailMeNotR1R7R8R20
Groupon A major concern for Groupon users is that merchants sometimes do not honor Groupons, or treat Groupon customers poorly, trying to upsell or add fees R7R8R20. There are also reports of long waits to receive vouchers after purchase R1.
RetailMeNot RetailMeNot's primary issue with vendors is the unreliability of coupon codes, which often do not work or are expired R63R75R76R82.
Payment and Refunds tieR4R12R14R18
Groupon Groupon users report issues with payment methods, specifically credit cards being declined and only debit cards or Apple/Google Pay with debit cards being accepted R4. A significant number of complaints revolve around Groupon refusing cash refunds, instead issuing 'Groupon Bucks' R12R14R18. Double charging is also reported .
RetailMeNot RetailMeNot users frequently complain about not receiving cash back for purchases, or cash back taking months to be approved R61R64R66R67. There are also issues with minimum cash-out thresholds and 'maintenance fees' on inactive accounts, leading to users losing small balances . Some users report login issues preventing them from withdrawing money .
Pick Groupon if

You are looking for significant discounts on local experiences, services, or goods like spa treatments, oil changes, or activities, and are willing to navigate potential customer service issues or fine print R5R11R23R25.

Pick RetailMeNot if

You primarily shop online and are looking for coupon codes and cash back opportunities across a wide range of retailers, and are prepared for the possibility of codes not working or needing to follow up on cash back .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show a significant number of negative experiences, particularly regarding customer service, refunds, and the reliability of deals/cash back. For RetailMeNot, the negative reviews heavily focus on codes not working and cash back issues, which contrasts with the positive lifetime rating.

Frequently asked

Does Groupon offer refunds?
Groupon often refuses cash refunds, instead issuing 'Groupon Bucks' or credits, even when services are not rendered or vouchers are unused, which frustrates many users R12R14R18. Some users have reported getting credits or refunds, but these seem to be less common R21.
Are RetailMeNot coupon codes reliable?
Many RetailMeNot users report that coupon codes frequently do not work, are invalid, or are expired, making the app unreliable for finding active discounts R63R75R76R82.
Is it difficult to get cash back from RetailMeNot?
Yes, many RetailMeNot users experience significant difficulty receiving cash back, with transactions often not showing up, taking months to be approved, or requiring users to submit tickets and follow up repeatedly R61R64R66R67. There are also complaints about minimum cash-out thresholds and fees for inactive accounts .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Groupon 5/5 · US Awesome Deals!🩷: I found what I was looking, for better price and I save more than I could think possible!!!
  2. [R11] Groupon 5/5 · US So many amazing deals. I love Groupon for gift giving too!: I love Groupon such a money saver
  3. [R23] Groupon 5/5 · US Saved My 🫏: I saved alot on my full synthetic oil change. With savings like this I know Groupon was Heaven sent. Thank You
  4. [R25] Groupon 5/5 · US Groupon: Great deals all the time. Can always rely on group. Especially oil changes
  5. [R6] Groupon 3/5 · US Best app ever if you don't do beta: Love this app, but beta message it all up. Just remove and reset!
  6. [R13] Groupon 5/5 · US Love Savings!: I have used Groupon for years snd love all the money I have saved and how easy it is to redeem coupons!
  7. [R16] Groupon 1/5 · US Too many hidden requirements: Too many hidden requirements, too much small, fine print. Many coupons are not available to use during certain times and certain dates. They do not make it obvious at all. These fine prints are hidden in some corner. After I purchased it, they will refuse to refund it. Then you realize the dates you were planning to go are part of the not available dates under the fin
  8. [R26] Groupon 1/5 · US Very glitchy: Used to be a great app. Purchased a few items on there in the past with fair to great results, but now it just shows the items available and won’t even load it into your cart. It used to do that occasionally in the past, but the last “update” in early June 2026 seems to have broken the app completely. Very sad.
  9. [R4] Groupon 1/5 · US Don’t bother no support no purchases for CC only debit cards.: All AI bots, no support if there’s an issue. Decline credit cards then requests you use Apple or google pay bit if you use a credit attached to Apple Pay it’s declined only accepts debit cards or Apple or google pay that has de it card attached. You can find reals deals elsewhere online
  10. [R10] Groupon 1/5 · US This app Trassshhhhh!!!!!: If you ever get scammed out your money, just call your bank and cancel it! Because this app has no real live agent to assist!!! Full of AI’s that’ll act like a live agent, and will have you keep repeating the same process every day until you can’t get your refund back.
  11. [R12] Groupon 1/5 · US Bad Experience: i bought coupon from Groupon and didn't use it as service was more expensive than without coupon.. they are not refunding or adding Groupon money.. let me to deal with vendor
  12. [R14] Groupon 1/5 · US This app is a scam: Tried to get a refund on zoo passes that weren’t used. And instead of giving me a refund to my card they automatically refunded me “Groupon bucks” then refused to give me my cash back. Lost a customer. Watch out for the BS on this app. 0 stars if I could
  13. [R1] Groupon 1/5 · US Not like before: It’s been years since I used Groupon. If I can get what I paid for today within the next 24 hours, I might stick around. After you pay, you’re told it will be hours (in my case 3-4 or 24) before you get the key. Had I known that, I would have purchased direct. All this hassle to save $7. And then there are other glitches… SMH
  14. [R7] Groupon 1/5 · US Sea world: Did not honor at Sea World San Diego
  15. [R8] Groupon 5/5 · US BEWARE: My review is only a 1 they won’t post a review under 5 We purchased our tickets to Comic Con. We then did everything it said to activate our tickets 3 days before the show. Only for the morning of it said that the tickets had expired. I had messaged Groupon was told that we would get a refund and it would take 24-48 hours to get our money back. They then told us we had to purchase tickets
  16. [R20] Groupon 1/5 · US Stop selling coupons for scam businesses: 0 stars actually! For selling coupons for Modrn Sanctuari massage- They literally scam you on websites like Groupon, charge you extra for rescheduling and don’t even refund for not providing the service! Posted wrong phone numbers on google and groupon! I genuinely like the service when I first had it but my experience without them is horrible…. Scammers
  17. [R18] Groupon 1/5 · US Bad service: I got a group and was unable to use it at the vendor and Groupon did not refund me
  18. [R21] Groupon 5/5 · US Joe: I really enjoy shopping with Groupon. I get things that really great prices and I’m always happy with the what I buy also if something does happen and I’m not pleased they’re quick to give me a credit towards something else that I wouldn’t be interested I really like Groupon and I would suggest that anybody to use it.
  19. [R63] RetailMeNot 3/5 · US Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
  20. [R75] RetailMeNot 3/5 · US Most Don’t Work: Used for years and early on the codes mostly were legit. For many months now, the codes don’t work and see made up; like a person’s name plus a number. Very disappointing.
  21. [R76] RetailMeNot 1/5 · US Codes don't work: They don't
  22. [R82] RetailMeNot 1/5 · US What’s the point?: None of the codes work. Not a single one!
  23. [R61] RetailMeNot 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
  24. [R64] RetailMeNot 1/5 · US Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
  25. [R66] RetailMeNot 3/5 · US Where’s my money???: I have shopped thru RMN for CVS.COM several times over the past few months and have received no money??? I also got a notification from CVS saying that I’m their #1 CVS.COM shopper in FL!!!! Where’s my money???? I save ALL of the emails from RMN stating that I activated them???
  26. [R67] RetailMeNot 1/5 · US No More Cash Back?: I stopped receiving cash back months ago. Now I have a balance that is too small to redeem.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store