Groupon

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] 5/5 · US Awesome Deals!🩷: I found what I was looking, for better price and I save more than I could think possible!!!
2. [R13] 5/5 · US So many amazing deals. I love Groupon for gift giving too!: I love Groupon such a money saver
3. [R20] 5/5 · US Love Savings!: I have used Groupon for years snd love all the money I have saved and how easy it is to redeem coupons!
4. [R33] 5/5 · US Love the Savings: Always love finding deals so my family and I can enjoy more activities together.
5. [R76] 5/5 · US Makes doing Fun Life things cost less!: It’s nice and simple to use, sometimes the deals go away, which is understandable
6. [R149] 5/5 · US Smooth as Silk: The Groupon app makes saving money with their featured services SO easy! Anyone paying full retail is really missing out!
7. [R36] 5/5 · US Joe: I really enjoy shopping with Groupon. I get things that really great prices and I’m always happy with the what I buy also if something does happen and I’m not pleased they’re quick to give me a credit towards something else that I wouldn’t be interested I really like Groupon and I would suggest that anybody to use it.
8. [R70] 5/5 · US Great value and deals. Solid customer service.: Many good deals over the years. Most everything has been a good value. A few deals expired on me and Groupon took care of it, made me whole on the money I otherwise would have lost. Thank you
9. [R98] 5/5 · US Great customer service: I booked with an aesthetician before I read comments so glad I did . And processed my refund immediately booked with a different aesthetician
10. [R146] 5/5 · US Awesome!!: Love my Groupons!! They never let you down, if they do, they always makes it right! Fantastic service!
11. [R2] 1/5 · US Don’t bother no support no purchases for CC only debit cards.: All AI bots, no support if there’s an issue. Decline credit cards then requests you use Apple or google pay bit if you use a credit attached to Apple Pay it’s declined only accepts debit cards or Apple or google pay that has de it card attached. You can find reals deals elsewhere online
12. [R5] 1/5 · US This app Trassshhhhh!!!!!: If you ever get scammed out your money, just call your bank and cancel it! Because this app has no real live agent to assist!!! Full of AI’s that’ll act like a live agent, and will have you keep repeating the same process every day until you can’t get your refund back.
13. [R25] 1/5 · US Worst: Don’t expect them to help they will tell you to contact them with no luck there a third party that had no pawer over nothing point blank period.
14. [R29] 1/5 · US Scammers: I purchased two 40 unit Botox deals with two different med spas and only 1 of the 2 purchases is showing up on my account and the other one isn’t…. However they are both showing up on my PayPal credit card. They don’t have human phone call customer service, only email. The email is slow, only 1 or two responses per week. They keep deeply misunderstanding me, sending me all kinds of bull
15. [R6] 1/5 · US Bad Experience: i bought coupon from Groupon and didn't use it as service was more expensive than without coupon.. they are not refunding or adding Groupon money.. let me to deal with vendor
16. [R7] 1/5 · US This app is a scam: Tried to get a refund on zoo passes that weren’t used. And instead of giving me a refund to my card they automatically refunded me “Groupon bucks” then refused to give me my cash back. Lost a customer. Watch out for the BS on this app. 0 stars if I could
17. [R19] 1/5 · US Don’t use this app!!: I purchased a Groupon to a merchant who required an appointment for their service. I made the appointment. I received an email telling me that they cancelled the appointment. Fine no problem. I requested a refund from Groupon. They refuse to refund my money back onto my debit card! I spoke with customer service who assured me a resolution would be reached within 48h. 7days la
18. [R22] 1/5 · US Rip off: Groupon charged me twice for one coupon and then refused to refund the price back to my bank account. They only offer more Groupon credits. Please be careful that they don’t double charge you because you cannot get your money back.
19. [R4] 1/5 · US Sea world: Did not honor at Sea World San Diego
20. [R10] 5/5 · US BEWARE: My review is only a 1 they won’t post a review under 5 We purchased our tickets to Comic Con. We then did everything it said to activate our tickets 3 days before the show. Only for the morning of it said that the tickets had expired. I had messaged Groupon was told that we would get a refund and it would take 24-48 hours to get our money back. They then told us we had to purchase tickets
21. [R14] 1/5 · US Don’t recommend: Groupon is terrible. Anything you buy on there, the merchants don’t want to honor it. They will say they’re all booked up if you mention you’re using a Groupon, or will try to upsell you, or add additional fees. And then Groupon will not give you a refund. They will only give you “Groupon Bucks.”
22. [R15] 2/5 · US Groupon sucks: You can’t ever just get something. It’s always extra fees. You can’t get a refund . You can’t talk to anyone . It is so much trouble to save a few bucks . I’d rather pay full price than deal with this bull. Just beware it is a major headache .
23. [R1] 1/5 · US Not like before: It’s been years since I used Groupon. If I can get what I paid for today within the next 24 hours, I might stick around. After you pay, you’re told it will be hours (in my case 3-4 or 24) before you get the key. Had I known that, I would have purchased direct. All this hassle to save $7. And then there are other glitches… SMH
24. [R16] 1/5 · US Very glitchy: Used to be a great app. Purchased a few items on there in the past with fair to great results, but now it just shows the items available and won’t even load it into your cart. It used to do that occasionally in the past, but the last “update” in early June 2026 seems to have broken the app completely. Very sad.
25. [R21] 1/5 · US No visa!??: Hours to make a purchase
26. [R28] 1/5 · US please fix the bugs: can’t even use my voucher because nothing loads on the app
27. [R9] 1/5 · US Too many hidden requirements: Too many hidden requirements, too much small, fine print. Many coupons are not available to use during certain times and certain dates. They do not make it obvious at all. These fine prints are hidden in some corner. After I purchased it, they will refuse to refund it. Then you realize the dates you were planning to go are part of the not available dates under the fin
28. [R27] 1/5 · US Feeling scammed: The listing did not have non-refundable rule policy explicitly visible upon purchase. I did try to locate it upon the purchase, apparently it was somewhere in the fine print. The expiration date of the groupons I purchased is within less than two weeks. I contacted them asking to cancel or award Groupon credit and got a blanket refusal. Disappointed old user.
29. [R62] 1/5 · US Not worth it!: Groupon makes it seem like they offer amazing deals but they really aren’t..shipping is separate…if your Groupon expires they don’t offer credit or refund. Just a horrible experience with this company! Never again
30. [R53] 1/5 · US Bait and switch and spam: The discounts are consistently lower than the original title. Ie wolf lodge shows 50 dollars/ticket and you click on it and it ranges from 150-300.
31. [R45] 1/5 · US Never received anything after I paid: I bought a 4 pack of tickets to a water park never received a confirmation, or the tickets but they took the money. Should have just bout them from the actual waterpark and spent a little bit more money.
32. [R48] 1/5 · US Liars: I purchased something through this app at the end it says you have to wait 24 hours to redeem? Why you did not say that before the purchase?
33. [R59] 1/5 · US Run from them!: Good luck on getting your product, especially without constant follow up and replies. It sounds nice but they’re not true. Whatever the excuse, they still take your money.
34. [R12] 1/5 · US Stop selling coupons for scam businesses: 0 stars actually! For selling coupons for Modrn Sanctuari massage- They literally scam you on websites like Groupon, charge you extra for rescheduling and don’t even refund for not providing the service! Posted wrong phone numbers on google and groupon! I genuinely like the service when I first had it but my experience without them is horrible…. Scammers
35. [R32] 1/5 · US Be careful they’ll rob you: More than once, they have taken the money from my account and then said the payment failed and never refunded me. There is no option for help if this happens, they just have your money now. And also!! They do have scam merchants on here. I purchased a wax and the seller did not respond to anyone according to google reviews, just collects money for appointments and never
36. [R34] 1/5 · US Scam: I used groupon specifically to purchase a sams club membership. I purchased the membership and i hit redeem but the link takes me to the sams website where it says i have to pay full price. The only support i can get to is through an automated chat bot which is not helping at all
37. [R43] 1/5 · US Shame Company: They let scammers sell fake software, and they do not do anything even when they are reported. There are so many of them. They steal money from people but groupon does not care. I reported I bought a fake software but nothing happened. They do not care only they receive their cut.
38. [R508] 3/5 · CA Limited, repeatable options!: I remember using Groupon years and years ago, and there was always tons great deals! I've downloaded it again and have been using it over the last couple of months and it's the exact same deals every time I one the app. There's never anything new or exciting for my city. Definitely losing interest. What a bummer 😢
39. [R531] 3/5 · CA Limited options in Toronto: I rmb using this in university back in 2010s but now there's barely any deals on this app. I dont think alot of local businesses participate anymore
40. [R593] 3/5 · CA Great deals: Good dinner deals but need to see more options available especially for birthdays.
41. [R930] 3/5 · AU Best site: My favourite site to buy a good offers, wish they have more discounts and more places I wish to see more offers. Few years ago theirs many especially Movie world ( them park in qld)
42. [R17] 1/5 · US Complicated: I would rather have paid full price to nord vpn than to deal with your confusing system. At least I’d have it installed by now. Last time I use your service!
43. [R3] 5/5 · US Great service: Awesomeness
44. [R64] 1/5 · US Still horrible: Honestly Groupon isn’t even worth the time or money. Once I again I read the fine print and check everything before purchasing and I can’t even use it after purchasing. I would rather stay away from this app and pay full price or find somewhere cheaper.
45. [R23] 1/5 · US Very bad: 90% of merchants when you purchased from Groupon, they treat you very badly I don’t think in a good idea to buy from Groupon when I called for an appointment, they told me you can cancel with Groupon and pay to us directly
46. [R55] 1/5 · US Not the same old app:(: If I were able to leave NO stars at all, that would be my exact rating. I have driven across town twice to establishments that were either out of business or just literally didn’t exist. Thankfully, something told me to wait and pay once I arrived, that would have been $95 down the drain had I went ahead and paid in the app. Ive also read the reviews for totally different s