Zions Bank Mobile Banking vs TBC Bank

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] Zions Bank Mobile Banking 5/5 · US Mobile banking: Check deposit made easy
2. [R28] Zions Bank Mobile Banking 2/5 · US Mobile Deposit: The Mobile deposit is difficult to use compared to the other banks we use.
3. [R66] TBC Bank 3/5 · US Can you guys not force updates so often?: What’s up with that? Whipped out my phone today to do a quick transfer to someone and the app is like, you have to update. And then the person has to wait there awkwardly while I fumble with the update and the connection throws up trouble. Maybe at least give some notice before requiring updates? Like, your app is outdated and it will stop working in two w
4. [R88] TBC Bank 1/5 · US Worst mobile banking experience: Not to say anything about UI and User experience is horrible, functionality is terrible even internal transfers take hours and when transfer is made there is no transaction in history for hours or day! It just disappears and if you need proof that you made transfer there is nothing you can do about it, no sms nothing.
5. [R1] Zions Bank Mobile Banking 1/5 · US I’m willing to be patient but this is rediculous: I last tried the iPad version of Zions app years ago and the experience was so horrible I decided to use the browser instead. There are times when the Zions page won’t allow a log in but the app will work but at least I didn’t feel like putting my fist through my iPad screen when I used the app. Fast forward to today (March 2026) and here I am tryi
6. [R9] Zions Bank Mobile Banking 3/5 · US Please fix: When the app does load it works great and I can move money around very quickly but the problem is that the app will never load anymore and always has either a 1002 code or a 1003 code no matter where I am and how good my service is
7. [R40] Zions Bank Mobile Banking 1/5 · US It’s been down for a month: Not acceptable for a bank of this size to have a non functioning app
8. [R71] TBC Bank 5/5 · US Great app: ux is very good, fits all my requirements
9. [R7] Zions Bank Mobile Banking 1/5 · US Doesn't even work: I'm not sure when, but this app doesn't even load fully anymore, it just gives me an error code 1003. And I'm not calling a help number to get the app to work, the app should just work.
10. [R22] Zions Bank Mobile Banking 1/5 · US Doesn’t Work: Do you even realize that the latest app does not work. It will not even open up. I have deleted it and re-installed it several times. Still doesn’t open up. Have you given up with providing an app? If so, let your customers know.
11. [R58] Zions Bank Mobile Banking 1/5 · US Code 1003: For a while now, App won’t populate for me have deleted and redownloaded 3 times won’t even make it to the loading screen to put in my account information
12. [R62] TBC Bank 5/5 · US I’m always satisfied with your service: I’m always satisfied with your service
13. [R2] Zions Bank Mobile Banking 4/5 · US Delayed Messages/accurate Notification Updates: While I really love the app and being a member? I quite often am annoyed with the fact that I don’t get accurate updates on balances- I’m always being delivered the former days news. If I want to confirm my balance I have to actually open my app.. kinda defeats the purpose of notifications. I need accurate information and prompt notifications.
14. [R12] Zions Bank Mobile Banking 3/5 · US New Update ruined it: App was great for years but has been declining. Transactions don’t show up very quickly anymore. MFA requires too many “clicks”.
15. [R105] TBC Bank 5/5 · US App update: App is good and user friendly but I’m tired of seeing the blue dot in settings for updating the app. This happens almost every single day and I’m starting to question the glitches behind the scenes. I have 10 different bank accounts across 3 different countries/continents. Never seen anything like this before. Super annoying for someone with ocd. Please, if possible never show me the b
16. [R27] Zions Bank Mobile Banking 3/5 · US Poor customer assistance: I called our local branch. They were professional and courteous but had no insight into the app. They gave me the customer service number. I waited to get through for twenty minutes. The woman was rude and gave me the, “Did you try updating it” solution which solved nothing. Turning phone off then back on, my solution, did the trick.
17. [R31] Zions Bank Mobile Banking 2/5 · US Dissatisfied Customer: Your call in switch board is bad, I can’t after selecting Customer Service press zero to talk to a person. I have to wait until you go through all the options. I already know I want to talk to the operator. I don’t need to listen to all your options and the people that do can’t listen to all our options. Plus this is the 5 new debit card in a year.
18. [R76] TBC Bank 1/5 · US Unbelievable, blocked my card and ignored all my messages!: TBC Bank blocked my card without any notice and has ignored me for more than a week! I sent many messages in the app , no reply. They answered my email once, but didn’t even read it, just sent a random link about opening a new account. I’m abroad and can’t use my money. Totally unacceptable service. TBC, unblock my card immediately! TBC,
19. [R104] TBC Bank 1/5 · US Worst customer support: Firstly their customer support are all lazy, I wonder how they qualify to be a customer support. I requested a change of number since march 12, I was informed that it has been change at March 12. Fast forward to April 2nd, I made a online transaction and it was declined, then TBC bank blocked my card, I tried to contact them via message in the app since am not in the coun