Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zions Bank Mobile Banking vs Regions Mobile

Zions Bank Mobile Banking 4.7★ · Free to download 55
Winner Regions Mobile
Regions Mobile 4.9★ · Free to download 65

Regions Mobile is the better choice due to its higher overall rating and more consistent performance, despite both apps facing significant recent issues with reliability and mobile deposits.

Full reviews: Zions Bank Mobile Banking · Regions Mobile

Both Zions Bank Mobile Banking and Regions Mobile struggle with app reliability, login issues, and mobile deposit functionality according to recent user reviews. However, Regions Mobile generally has a higher lifetime rating and slightly more positive feedback on its core banking features when it is working.

Head to head

Reliability and Stability tieR3R4R7R9
Zions Bank Mobile Banking Zions Bank Mobile Banking users frequently report issues with the app not loading, displaying error codes (1002, 1003), or crashing R4R7R9. Nightly maintenance and VPN login denials are also noted as annoying R3.
Regions Mobile Regions Mobile users also experience frequent login problems, with the app often stating it 'can’t process your request right now' or being 'unavailable' R68. Some users report being locked out due to frequent use or VPN incompatibility .
Mobile Deposit Functionality tieR5R8R17R28
Zions Bank Mobile Banking While some Zions Bank users find check deposit easy R5R17, many others report significant difficulties, including the app freezing, not allowing the 'next' button to be clicked, or an 'ultra sensitive' auto check capture feature R8R28.
Regions Mobile Regions Mobile also faces widespread issues with mobile deposits, with users unable to make deposits, receiving 'unreadable' errors, or experiencing long holds on funds .
User Interface and Experience tieR6R16R36R51
Zions Bank Mobile Banking Recent Zions Bank updates have been criticized for making the app less user-friendly, with large print, difficulty seeing transaction details, and features like rewards not working R6R16. Some users desire Face ID login R36R51.
Regions Mobile Regions Mobile users also complain about recent updates, citing large font, clunky interfaces, and floating icons . Some find the app not intuitive for basic tasks like making payments .
Feature Set and Functionality tieR2R11R20R23
Zions Bank Mobile Banking Zions Bank users appreciate features like transfers and balance checking R20, but some note delays in notifications and bill pay deductions R2R11R23. There are also complaints about Zelle limitations and lack of 'buckets' for organizing money .
Regions Mobile Regions Mobile offers features like Zelle, but it's reported as buggy R66R111. Users also mention issues with cash back rewards not displaying correctly, inability to view blocked transactions, and difficulties setting up recurring credit card payments .
Customer Support tieR27R31R68R79
Zions Bank Mobile Banking Zions Bank users report poor customer assistance, with local branches having no insight into app issues and customer service being unhelpful or rude R27R31.
Regions Mobile Regions Mobile users also express frustration with support, stating that helpline staff deny known issues, or that the mobile team doesn't reply to emails R68R79.
Pick Zions Bank Mobile Banking if

You are an existing Zions Bank customer who values basic transfers and balance checks, and are willing to tolerate frequent app instability and issues with mobile deposits R20.

Pick Regions Mobile if

You are an existing Regions customer who needs a mobile app for everyday banking, and are willing to contend with intermittent login and deposit issues for an app that, when working, offers a broad range of features .

Evidence note: Both apps have a high volume of recent negative reviews, particularly regarding reliability and mobile deposit issues, which skews the perception compared to their higher lifetime ratings. The free nature of both apps means there isn't a free-vs-paid asymmetry to consider.

Frequently asked

Does Zions Bank Mobile Banking support Face ID login?
Some Zions Bank Mobile Banking users desire Face ID login, and others report issues with the Face ID feature, indicating it is present but not always functional R36R51.
Are there issues with Zelle in the Regions Mobile app?
Yes, the Zelle portion of the Regions Mobile app is reported to be buggy and sometimes won't load, especially when accessing it on Wi-Fi R66R111.
Can I use the Zions Bank Mobile Banking app while traveling?
Zions Bank Mobile Banking users report several challenges when using the app while traveling 'away from home,' including a 'lack of ability to complete critical transactions' R15.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Zions Bank Mobile Banking 3/5 · US balderdash!: the nightly maintenance and vpn login denial have gotten annoyingly old. deal with them or face a shrinking customer base.
  2. [R4] Zions Bank Mobile Banking 1/5 · US Sucks: Absolutely sucks. 60% of the time is says “cannot connext try again later” stupid app
  3. [R7] Zions Bank Mobile Banking 1/5 · US Doesn't even work: I'm not sure when, but this app doesn't even load fully anymore, it just gives me an error code 1003. And I'm not calling a help number to get the app to work, the app should just work.
  4. [R9] Zions Bank Mobile Banking 3/5 · US Please fix: When the app does load it works great and I can move money around very quickly but the problem is that the app will never load anymore and always has either a 1002 code or a 1003 code no matter where I am and how good my service is
  5. [R5] Zions Bank Mobile Banking 5/5 · US Mobile banking: Check deposit made easy
  6. [R8] Zions Bank Mobile Banking 4/5 · US Fix your check options: Good app, but man it's a pain to dipost a check. I'll be there for 30 mins trying to wait for it to allow me to hit next. It doesn't tell me if the picture is wrong or if there's an error. But I would say this feature does suck. Please fix it
  7. [R17] Zions Bank Mobile Banking 5/5 · US Easy: So easy and convenient make a deposit right from your home
  8. [R28] Zions Bank Mobile Banking 2/5 · US Mobile Deposit: The Mobile deposit is difficult to use compared to the other banks we use.
  9. [R6] Zions Bank Mobile Banking 3/5 · US New format is a downgrade: Since the new format was launched now when I check my accounts all I can see are the #’s and barely any of the transaction details. Very frustrating. App is updated. I only use the phone app. The old format was great. Been a customer since the 90’s. Hope they can upgrade us back to a more convenient format soon. Love Zions Bank.
  10. [R16] Zions Bank Mobile Banking 1/5 · US App isn’t good: App used to be super great and user friendly. Since it was updated in October customers can’t go in and do things on their own. Example is the rewards. Previous you could go in and get the rewards on your own. Now if you click the rewards button it won’t take you anywhere. Why can’t this app actually be updated to work decent for customers?
  11. [R36] Zions Bank Mobile Banking 3/5 · US Good app but needs Face ID to login.: Good app but needs Face ID to login.
  12. [R51] Zions Bank Mobile Banking 4/5 · US Fix Face ID Feature: I love this app, but every time I try to login using Face ID, it says “An error occurred while trying to login using biometric data” so I have to type in my password. Very annoying.
  13. [R2] Zions Bank Mobile Banking 4/5 · US Delayed Messages/accurate Notification Updates: While I really love the app and being a member? I quite often am annoyed with the fact that I don’t get accurate updates on balances- I’m always being delivered the former days news. If I want to confirm my balance I have to actually open my app.. kinda defeats the purpose of notifications. I need accurate information and prompt notifications.
  14. [R11] Zions Bank Mobile Banking 4/5 · US Bill pay’s deducted sooner: I wish the Bill pay item’s would be deducted from balance sooner.
  15. [R20] Zions Bank Mobile Banking 5/5 · US Appreciation: Love going to my phone and making necessary transfer, and checking on my balance.
  16. [R23] Zions Bank Mobile Banking 4/5 · US Electronic Banking: Delay is a bit too long
  17. [R27] Zions Bank Mobile Banking 3/5 · US Poor customer assistance: I called our local branch. They were professional and courteous but had no insight into the app. They gave me the customer service number. I waited to get through for twenty minutes. The woman was rude and gave me the, “Did you try updating it” solution which solved nothing. Turning phone off then back on, my solution, did the trick.
  18. [R31] Zions Bank Mobile Banking 2/5 · US Dissatisfied Customer: Your call in switch board is bad, I can’t after selecting Customer Service press zero to talk to a person. I have to wait until you go through all the options. I already know I want to talk to the operator. I don’t need to listen to all your options and the people that do can’t listen to all our options. Plus this is the 5 new debit card in a year.
  19. [R68] Regions Mobile 4/5 · US Off line Mid afternoon: All afternoon this afternoon the app has been off-line. It happened one time before last week and I just figured it was a glitch. Today I messaged the regions helpline and they tell me that there’s no known issues except I can’t log in. Which obviously means there was an issue. This might be buggy or glitchy, and it might need to be. Reviewed and looked at so I can’t giv
  20. [R79] Regions Mobile 1/5 · US Horrible considering switching banks over it: The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!!
  21. [R66] Regions Mobile 3/5 · US Zelle tab is a toss up.: The Zelle portion of the app is really buggy and sometimes won’t load at all when accessing it on Wi-Fi. It’s not the connection as everything else works. Inside the app and outside of it. Otherwise. Good app.
  22. [R111] Regions Mobile 1/5 · US Useless, disabled app.: Literally the most useless banking app on the market. Want to deposit a check? Keep dreaming, because it doesn't work here. Want to set up Zelle? You're going to need a whole lot of luck, because it only works when it feels like it. Need vital information about your bank account? Keep needing it, because you're not going to find it here. And when all of the above fails and
  23. [R15] Zions Bank Mobile Banking 3/5 · US If You Travel - Beware !: There are several challenges in using the app when you travel “away from home” . . . Be advised of your lack of ability to complete critical transactions 😳

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store