Regions Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R135] 5/5 · US Phenomenal bank: I’ve been a regions customer for more than 10 years now and I’ve always received the best customer service. They have always been able to provide quality service and answer any questions that I may have. I love the new app update and I look forward to using the track my spending tool. The update is not only sleek but it is very user friendly!
2. [R173] 5/5 · US Update!!: Thanks, Team Regions Bank! I absolutely LOVE the new update!! I find it so much easier to navigate the app now! Thanks again💚
3. [R178] 5/5 · US The new update 2025 it’s amazing: This new update that change the entire app it’s awesome it made it 100% better.
4. [R194] 5/5 · US New App Deisgn: Glad you guys are out of 2015. The new app design looks solid and has a lot of quality of life updates. Seems like it was tested well. Hats off to the dev team
5. [R63] 5/5 · US Regions Mobile app: I use it almost everyday! Unable to get to town very often this is a great help to me! Easy to use!
6. [R81] 5/5 · US Only 1 request: Rock Solid and always works. 1 request is move the deposit tonight as the 1st options instead of deposit now being the first. I have to cancel so many I accidentally clicked to deposit now.
7. [R166] 4/5 · US Transfer: Such an easy to do web site for older people like me. Thanks Regions.
8. [R169] 5/5 · US Online Banking: Excellent online banking facility!
9. [R23] 5/5 · US Lo mejor: Yo soy una persona mayor pero la sucursal de Bird road Mairelis siempre me ayuda y me enseña usar el app. Estoy muy agradecida
10. [R220] 5/5 · US Review: I love dealing with Regions. It still feels like old fashioned banking and that’s a relief. I speak to actual people who can help me. When I had to close my previous account Mr Navarro at Causeway Bank helped me through it and even changed my deposit with SSI. That’s service. Love this bank.
11. [R231] 5/5 · US My comments: I just moved to a place on Data Drive. So far the Regions bank there is so good. The people are really helpful: Scott, Venis, Jerrell, and Zach.
12. [R234] 5/5 · US Service: Semmes Alabama Branch always provides outstanding service…if they don’t know the process for my requests they search it out to meet my questions
13. [R1] 1/5 · US Inconsistent!: There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾‍♂️so sick of this app
14. [R2] 1/5 · US Worst mobile app by far!: The app always goes down and proceeds to tell you it’s unavailable at the moment try again later… Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line… One of worst ban
15. [R3] 1/5 · US Not helpful: I had a bank account of this bank as it’s not letting me in as I know my username and password as they still denied my access as I could tell they either shut down my account which I didn’t request anything about disable my bank account as regions started to let me down
16. [R7] 1/5 · US Horrible considering switching banks over it: The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!!
17. [R33] 4/5 · US Off line Mid afternoon: All afternoon this afternoon the app has been off-line. It happened one time before last week and I just figured it was a glitch. Today I messaged the regions helpline and they tell me that there’s no known issues except I can’t log in. Which obviously means there was an issue. This might be buggy or glitchy, and it might need to be. Reviewed and looked at so I can’t giv
18. [R35] 2/5 · US App Problems: The app is real unreliable. You never know when it’s going to work. One day it works and then for the next 7 days you can’t log in.
19. [R37] 1/5 · US Always a Buggy App: This app has gone a few overhauls but never stays remotely reliable. Currently on day two of “We can’t process your request right now, Please try again later”. Do better regions!!
20. [R5] 1/5 · US Doesn’t Work: Won’t let me make deposits on the app
21. [R12] 1/5 · US Mobile deposit: I set up my direct deposit 2 times maybe 3 never could find a confirmation email or message then pay day came not in my account I get check Saturday after work so that was my fault I didn’t do something right so I tried the mobile deposit it declined and they put a 10 day hold on my money I need money to put gas in truck to go to work they didn’t care I called regions I went to the
22. [R20] 1/5 · US Useless, disabled app.: Literally the most useless banking app on the market. Want to deposit a check? Keep dreaming, because it doesn't work here. Want to set up Zelle? You're going to need a whole lot of luck, because it only works when it feels like it. Need vital information about your bank account? Keep needing it, because you're not going to find it here. And when all of the above fails and
23. [R26] 1/5 · US Check deposit: I deposited a check and a 2 week hold was put on it. The check cleared my moms bank in 2 days but the funds were still not released to my acct
24. [R21] 3/5 · US Zelle tab is a toss up.: The Zelle portion of the app is really buggy and sometimes won’t load at all when accessing it on Wi-Fi. It’s not the connection as everything else works. Inside the app and outside of it. Otherwise. Good app.
25. [R54] 1/5 · US Muchos problemas a la hora de enviar dinero con zelle: Es tan molesto por que hay muchos errores y al final a la otra persona no le llega el dinero y se queda en ( pending) porqueria de banco
26. [R14] 1/5 · US It’s always something: For a banking app, I am shocked at how inconsistently this app works. Logging in frequently takes multiple biometrics attempts or fails inexplicably (“not available right now; try again later”). Just a mess.
27. [R41] 1/5 · US It’s as if they don’t want you to use their app: Still does not remember my password, (all of my other banks allow me to use FaceID)... like ever... every single time I launch it, I have to put in my crazy secure password. Ugh... Also, why offer “optional memo” of transactions if the save button doesn’t work.
28. [R53] 1/5 · US Biometrics Terms block app from opening: The new biometrics terms blocks the full app fr opening now.
29. [R114] 5/5 · US The option for biometric ID does not appear on the settings page.: I’ve tried multiple times to toggle the biometric ID on the splash page after entering username and password. The app will open, but when you completely close it and go back, it won’t accept biometric ID and it doesn’t appear on the Settings page.
30. [R6] 1/5 · US One of the not so great apps: There’s a lot of issues with the app that you don’t immediately notice, but are inconvenient once you discover them. One of them is if you have a credit card and you want to set up a recurring auto pay. It literally doesn’t allow you to set up the auto pay unless you’re already past due on your payment. I click on pay credit card and it takes me to the external transf
31. [R11] 2/5 · US Can’t view blocked transactions: Title says it. I use to be able to do this all the time on all of my cards, but now all of a sudden it never works and I have to go onto a computer to view this. This seems like an easy fix. Please get on it.
32. [R18] 1/5 · US Activating Debit Card Frustrations: Attempting to activate your new debit card in the app apparently issues another new card and deactivates the new one you’re trying to activate. Makes no sense. Then you call the number on the activation sticker and they say its been disabled because they are sending a new one. What? Don’t advertise in app support of activating new cards if it creates this ridicu
33. [R70] 3/5 · US Cash Back Rewards: The Regions Offers My Rewards tab hasn’t been working properly since the redesign. It randomly repeats the same reward and shows no other rewards that were earned. There is no way to know if a specific reward has been earned.
34. [R4] 1/5 · US Not user friendly: I find this app difficult to use and not very user-friendly. Something as basic as make an a payment isn’t intuitive. I know how to make a payment on the website, but I can’t easily figure out how to use it on the app. An app is supposed to make things more convenient, but this one has been frustrating to navigate. I hope the developers improve the user experience and make comme
35. [R184] 3/5 · US Pros and cons: I love having an app, but this one is harder to navigate compared to other institutions (first community credit union for example). Hard to find transaction history of heloc loan. I was expecting to be able to click on the loan balance and see history immediately. Also unfortunate that balance doesn’t instantly update when transfer or payments are made
36. [R226] 5/5 · US Confusing: I have trouble finding how to pay Visa card every month!
37. [R29] 1/5 · US Poor service: I’m really over this bank. It constantly locks me out of my account due to suspected fraud because I log into the app more than once a day. I also bank with chase, navy federal, and capital one. I am able to log into those accounts frequently without any issues. If it happens again I’m definitely closing the account .
38. [R31] 1/5 · US 2step: Being in a hurry and being locked out of my bank app because they need access to every point of my life including my current number and email is infuriating. Getting ready to close my account because everyone feels the right to access every ounce of our info and force compliance. Every company rage baits us at this point. Just making everything intentionally difficult disrupting our peace.
39. [R57] 1/5 · US TRASH: This app has been down all day. It asks for a verification code to be sent to the phone number and it never sends the code!! App has hindered me from unlocking my credit card to make purchases. Called customer service it’s nothing the can do. They don’t have a clue when the regions bank system will be back up and running just a whole lot of mess with this app! Take away the feature when you
40. [R62] 1/5 · US App reviews: I love the bank itself but the app is absolute trash I have now got locked out of my account because it tries to send me a secondary verification code because “suspicious login” I login to my account with this same phone twice a day or more and the verification number isn’t even the correct number I’ve done changed my number on the app twice and it still wants to send the code to the
41. [R47] 1/5 · US 1/10: Cannot use with vpn
42. [R82] 4/5 · US Needs to work through VPNs: The app is pretty good, but totally unusable if you have to be on a vpn while trying to use it. Seems like an omission to me.
43. [R125] 4/5 · US New upgrade: The new up grade to Regions customers is required but I have to update my phone first and my phone is too old so now I have to go buy an Apple phone to be able to check my balance daily. The phone is hundreds of dollars and I need to keep the same phone number and same type phone to transfer my data So I love Regions but not the person who thought of this update. End of rant
44. [R128] 3/5 · US Parts of app not working: Found out through customer support this app no longer supports IOS 15 or later
45. [R19] 1/5 · US Poor quality: I’m confused as to how the app is rated so high when the very issue I have with it I see people complaining about in their 5star comment. The app is lagging and ever changing.
46. [R145] 3/5 · US Update: I have always loved the Regions app until the latest update. Everything is slow opening and says ‘Loading’ when you click between options. Also, the Reward offers will not activate and the savings summary is never right.
47. [R189] 3/5 · US laggy: the new update makes the app freeze every time i open it
48. [R99] 3/5 · US Floating icons: The two icons in the upper right (settings and Reggie) float on the screen continuously on the home page. It’s very distracting and annoying. Please fix this. Thanks in advance.
49. [R150] 4/5 · US Dark mode please: Need dark mode for VI users. Other than that it a great app.
50. [R191] 4/5 · US Love the update just missing dark mode option: The update is awesome. You can Zelle people money via multiple spots, the app has a cleaner larger font appearance to it. The only thing missing is ability to do dark mode. As someone with vision issues the inability to have it in dark mode proves challenging.
51. [R248] 4/5 · US Display: Love the new look, yall just need a dark mode
52. [R9] 3/5 · US App glitches: Overall app good but always have a problem with the app glitches or steady saying “Can’t process your request right now”.
53. [R28] 1/5 · US This app: It’s a great bank app but the app itself is always crashing it work fine for a while then it crashes for months i haven’t been able to login because the app won’t act right
54. [R129] 3/5 · US Do not like new update: Font is too big. Icons in bad positions. Clunky. Go back to old version.
55. [R143] 3/5 · US I just wanna see how much money I got! 😩: I will say I like the layout of the new update, HOWEVER since the update my app hardly ever works now! It takes the convenience of it away when I’m having to go by the bank multiple times a week just to see how much I have!
56. [R10] 1/5 · US Login sucks: I went into log in to my app and it said unable to login in try again later. That is a bad thing to happen if you lock your card and need to use it. Regions needs to do better with access for their customers. This is sad
57. [R183] 3/5 · US Login: The new update won’t allow e to login to my account either. I haven’t been able to in about a week now idk what’s going on.