Regions Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R46] 1/5 · US Don’t recommend: I opened up an account in order to cash my paychecks which are written on a regions accounts so In order to avoid the fee I opened an account however I tried cashing my check through the mobile app and it was going to charge 12 for me to get the cash instantly so I decided to deposit at the atm on Saturday morning and the check will not post until Tuesday that is absolutely ridic
2. [R63] 5/5 · US Regions Mobile app: I use it almost everyday! Unable to get to town very often this is a great help to me! Easy to use!
3. [R166] 4/5 · US Transfer: Such an easy to do web site for older people like me. Thanks Regions.
4. [R169] 5/5 · US Online Banking: Excellent online banking facility!
5. [R196] 5/5 · US On line access: Well I have found Regions on line access to be the best and most consistent of any of the banking GUI’s I have encountered. Thanks Region’s!
6. [R135] 5/5 · US Phenomenal bank: I’ve been a regions customer for more than 10 years now and I’ve always received the best customer service. They have always been able to provide quality service and answer any questions that I may have. I love the new app update and I look forward to using the track my spending tool. The update is not only sleek but it is very user friendly!
7. [R173] 5/5 · US Update!!: Thanks, Team Regions Bank! I absolutely LOVE the new update!! I find it so much easier to navigate the app now! Thanks again💚
8. [R178] 5/5 · US The new update 2025 it’s amazing: This new update that change the entire app it’s awesome it made it 100% better.
9. [R191] 4/5 · US Love the update just missing dark mode option: The update is awesome. You can Zelle people money via multiple spots, the app has a cleaner larger font appearance to it. The only thing missing is ability to do dark mode. As someone with vision issues the inability to have it in dark mode proves challenging.
10. [R23] 5/5 · US Lo mejor: Yo soy una persona mayor pero la sucursal de Bird road Mairelis siempre me ayuda y me enseña usar el app. Estoy muy agradecida
11. [R220] 5/5 · US Review: I love dealing with Regions. It still feels like old fashioned banking and that’s a relief. I speak to actual people who can help me. When I had to close my previous account Mr Navarro at Causeway Bank helped me through it and even changed my deposit with SSI. That’s service. Love this bank.
12. [R231] 5/5 · US My comments: I just moved to a place on Data Drive. So far the Regions bank there is so good. The people are really helpful: Scott, Venis, Jerrell, and Zach.
13. [R234] 5/5 · US Service: Semmes Alabama Branch always provides outstanding service…if they don’t know the process for my requests they search it out to meet my questions
14. [R2] 1/5 · US Inconsistent!: There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾‍♂️so sick of this app
15. [R3] 1/5 · US Worst mobile app by far!: The app always goes down and proceeds to tell you it’s unavailable at the moment try again later… Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line… One of worst ban
16. [R7] 1/5 · US Horrible considering switching banks over it: The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!!
17. [R10] 1/5 · US Login sucks: I went into log in to my app and it said unable to login in try again later. That is a bad thing to happen if you lock your card and need to use it. Regions needs to do better with access for their customers. This is sad
18. [R6] 1/5 · US Doesn’t Work: Won’t let me make deposits on the app
19. [R12] 1/5 · US Mobile deposit: I set up my direct deposit 2 times maybe 3 never could find a confirmation email or message then pay day came not in my account I get check Saturday after work so that was my fault I didn’t do something right so I tried the mobile deposit it declined and they put a 10 day hold on my money I need money to put gas in truck to go to work they didn’t care I called regions I went to the
20. [R20] 1/5 · US Useless, disabled app.: Literally the most useless banking app on the market. Want to deposit a check? Keep dreaming, because it doesn't work here. Want to set up Zelle? You're going to need a whole lot of luck, because it only works when it feels like it. Need vital information about your bank account? Keep needing it, because you're not going to find it here. And when all of the above fails and
21. [R26] 1/5 · US Check deposit: I deposited a check and a 2 week hold was put on it. The check cleared my moms bank in 2 days but the funds were still not released to my acct
22. [R1] 1/5 · US Can’t set up autopay on credit card without going into a branch or having the payment past due.: I swear region seems like one of the worst banks around. How could you possibly lack such fundamentally important features? I want to set up auto pay on my credit card and they tell me I have to go into a branch to do that. Every other bank in the universe allows setting up auto pay with online banking
23. [R41] 1/5 · US It’s as if they don’t want you to use their app: Still does not remember my password, (all of my other banks allow me to use FaceID)... like ever... every single time I launch it, I have to put in my crazy secure password. Ugh... Also, why offer “optional memo” of transactions if the save button doesn’t work.
24. [R53] 1/5 · US Biometrics Terms block app from opening: The new biometrics terms blocks the full app fr opening now.
25. [R114] 5/5 · US The option for biometric ID does not appear on the settings page.: I’ve tried multiple times to toggle the biometric ID on the splash page after entering username and password. The app will open, but when you completely close it and go back, it won’t accept biometric ID and it doesn’t appear on the Settings page.
26. [R21] 3/5 · US Zelle tab is a toss up.: The Zelle portion of the app is really buggy and sometimes won’t load at all when accessing it on Wi-Fi. It’s not the connection as everything else works. Inside the app and outside of it. Otherwise. Good app.
27. [R54] 1/5 · US Muchos problemas a la hora de enviar dinero con zelle: Es tan molesto por que hay muchos errores y al final a la otra persona no le llega el dinero y se queda en ( pending) porqueria de banco