Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

RoboForm Password Manager vs LastPass Password Manager

RoboForm Password Manager 4.7★ · Free to download 75
Winner RoboForm Password Manager
LastPass Password Manager 4.4★ · Free to download 65

RoboForm Password Manager has a slight edge over LastPass Password Manager due to its generally more positive user experience and better long-term reliability, despite both apps facing challenges with mobile device performance and customer support.

Full reviews: RoboForm Password Manager · LastPass Password Manager

RoboForm Password Manager is preferred by long-term users for its stability and ease of use across devices, though it struggles with recent iOS updates. LastPass Password Manager is also praised for security and convenience but faces more frequent complaints about its interface, mobile app functionality, and customer support.

Head to head

Features and Functionality tieR3R5R12R13
RoboForm Password Manager RoboForm users appreciate its ability to securely manage a wide variety of information beyond just passwords, including Safenotes, and its cross-device syncing R5R12. However, some users find it difficult to manually update or edit passwords and struggle with its form-filling capabilities R3R13. There are also requests for features like attaching files .
LastPass Password Manager LastPass is valued for its core password management and secure sharing features . Users express a desire for more robust attachment capabilities beyond secure notes . Some users report issues with the app's ability to generate new passwords or save new entries .
Ease of Use edge: RoboForm Password ManagerR1R2R4R6
RoboForm Password Manager Many RoboForm users find it easy to use and intuitive, especially for long-term use R2R29. However, a significant number of recent reviews mention it being confusing, not intuitive, or difficult to set up, particularly with browser extensions R1R4R6.
LastPass Password Manager LastPass is described as easy to use by some . Conversely, many users find it complex, clunky, and non-intuitive, especially for older users or those new to the app .
Reliability and Performance edge: RoboForm Password ManagerR8R13R14R16
RoboForm Password Manager RoboForm has a strong history of reliability for many long-time users R8R14. However, recent reviews highlight significant issues with the app getting stuck on loading screens, not syncing across devices, inconsistent autofill, and general bugginess, especially on iOS devices R13R16.
LastPass Password Manager LastPass users report frequent glitches, random logouts, and issues with Face ID or biometric authentication . Many users state that the app's performance has declined over time, with autofill not working reliably in browsers or mobile apps . Data loss and syncing problems between PC and phone are also mentioned .
Cross-Device Experience tieR5R8R12R15
RoboForm Password Manager RoboForm is praised for working across all devices and syncing well for many users R5R12. However, a recurring complaint is that its functionality on Apple devices (iPhones, iPads) is not as good as on Windows, with issues like inconsistent autofill, poor iOS implementation, and problems with the app opening or syncing R8R15R33.
LastPass Password Manager LastPass users report issues with syncing data between phone and PC . The mobile app experience is often described as clunky, with problems like data deletion when switching screens and Face ID not working reliably . Some users also find the iPad app unsearchable .
Customer Support edge: RoboForm Password ManagerR1R10R11R16
RoboForm Password Manager RoboForm's customer service receives mixed reviews. Some users report positive experiences with helpful support R11R29. However, others describe customer service as non-existent or difficult to access, especially when facing setup issues or critical problems like lost data R1R10R16.
LastPass Password Manager LastPass faces widespread criticism for its customer support, with many users reporting an inability to contact support when locked out or experiencing issues R79R82. The requirement to log in to access support is a major point of frustration for users who cannot log in.
Pick RoboForm Password Manager if

You prioritize a password manager with a long history of stability and a generally positive user experience, especially if you primarily use Windows devices R8R14. You are willing to learn its interface, as many users find it effective once mastered R6R29.

Pick LastPass Password Manager if

You need a password manager that offers secure sharing and robust core functionality, and you are comfortable with a potentially clunkier mobile interface and limited customer support .

Evidence note: Both apps have a mix of very positive and very negative reviews, with a noticeable trend of more recent negative reviews for both, often related to mobile app performance and customer support. RoboForm's lifetime rating is higher, and its negative reviews, while significant, seem slightly less severe regarding core functionality compared to LastPass's support issues.

Frequently asked

Which app is better for mobile devices?
Neither app consistently excels on mobile devices, with both RoboForm and LastPass users reporting frequent issues with autofill, syncing, and overall performance on iOS (R33, R36, R39, R42, , , , for RoboForm; , , , , , , for LastPass).
Is customer support reliable for either app?
Customer support is a significant pain point for both apps; RoboForm has mixed reviews, with some finding it helpful but others reporting it as non-existent R10R29, while LastPass users frequently complain about being unable to access support, especially when locked out of their accounts R79R82.
Do these apps offer a free tier?
Both RoboForm Password Manager and LastPass Password Manager are free to download, but LastPass has been criticized for forcing users into a subscription to use it across multiple devices R73R115.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] RoboForm Password Manager 3/5 · US Adding to existing: Unable to save to an existing if the system can’t automatically find it. There is no way to search for the card to update with say an added authentication app
  2. [R5] RoboForm Password Manager 5/5 · US Best Password Mgr EVER: Works across all my devices AND is a place I can manually find all my PWs and IDs
  3. [R12] RoboForm Password Manager 3/5 · US So Thankful!: I have used RoboForm for years and have been saved innumerable times. I save many different types of information in the app and am able to pull it up on all my devices. Many people I come in contact with struggle with keeping track of passwords and other personal information. I always recommend RoboForm. I’m so thankful for this password saving app. It saves me time and headaches nea
  4. [R13] RoboForm Password Manager 2/5 · US “Not as good as I’d hoped”: Does not automatically send me to selected website. I frequently have to look up the password myself. Also inconsistent with saving updated passwords. Sometimes asks if I want to save it and sometimes does not. Also, not easy to manually update passwords myself when I want to edit or change it. All in all, disappointing.
  5. [R1] RoboForm Password Manager 1/5 · US Password manager: I’ve had it for a year and it does not work for me at all waste of money. They tell me I have to have the extension and I don’t know how to put it on
  6. [R2] RoboForm Password Manager 5/5 · US Great tool: I love how safe this makes my information and how easy it is to use.
  7. [R4] RoboForm Password Manager 2/5 · US Confusing: App turned on everything a go. And it doesn’t record or even ask if you need it updated or changed. Very frustrating
  8. [R6] RoboForm Password Manager 3/5 · US Not very intuitive: Need to really figure out how to work it but once you do it works well.
  9. [R8] RoboForm Password Manager 4/5 · US Holds My LIFE Together!: i’ve been using Robo Form for…more than 20 years now. It’s become absolutely essential to functioning on a daily basis, if I have anything to do with computers or technology or my smart phone or logging into anything anywhere. Which is pretty much every day in the modern world. The only reason I don’t give Roboform 5 stars overall is because they were slow to adapt to the
  10. [R14] RoboForm Password Manager 5/5 · US Great Password Manager: I’ve been using Roboform for about twenty years and it has securely managed my passwords on my phones and computers. Than you Roboform
  11. [R16] RoboForm Password Manager 1/5 · US Data Lost: Used for years and all my data is lost.
  12. [R15] RoboForm Password Manager 3/5 · US Platform support: I like using RoboForm on my Windows devices. I would prefer limiting reliance on internet access. My browser pops up to “unlock” RoboForm. I would like to see RoboForm given the same functionality provided for Windows operating system applied to Apple devices.
  13. [R10] RoboForm Password Manager 1/5 · US Too many glitches and false pws.: Customer service is nonexistent.
  14. [R11] RoboForm Password Manager 5/5 · US Great job.: Great job very helpful and informative thanks again for the work you do.
  15. [R33] RoboForm Password Manager 3/5 · US Doesn’t always recognize the Mobile apps: I’ve been a huge RoboForm fan for 15-20 years. But lately I am continually having to open RoboForm to get my ID & p/w to manually enter into mobile apps. I don’t like the changes that take me to a web browser instead of opening the RoboForm app on my laptop. Feels clunky and I can’t find or edit things as easily as the old version. If it ain’t broke - don
  16. [R36] RoboForm Password Manager 3/5 · US Works great on a windows device!: Works great on a windows device, not so much here in apple land
  17. [R39] RoboForm Password Manager 3/5 · GB IOS implementation poor: Face ID simply is not reliable enough to depend upon. Recent app uodayes seem to have made everything worse!!
  18. [R42] RoboForm Password Manager 3/5 · GB Autofill issues on iPhone 15 Pro: The app has issues autofilling passwords on my iPhone 15 pro lately.. have used this app for years and this is the first time it’s began to let me down.
  19. [R29] RoboForm Password Manager 5/5 · US A great password manager: I’ve now been using RoboForm for over 10 years and it has been working great. I find it easy to use and whenever an issue came up their customer service really helped me out. I even used RoboForm at my business too and it sure made me more organized because of its ease of use. Give it a try, I think you’ll agree.
  20. [R79] LastPass Password Manager 1/5 · US No customer support: No one to call to reset my password and it’s a paid account and waiting to change phones but about you lose your po password
  21. [R82] LastPass Password Manager 1/5 · US Horrendous customer support: I can’t get logged in due to an MFA issue. I can’t get ahold of support and it’s been several days. Use 1Password and avoid these jokers!
  22. [R73] LastPass Password Manager 1/5 · US Forcing one account…: Not allowing someone to switch between computer and mobile devices as they wish without a subscription is pretty stupid. Switched to bit warden and then payed for their subscription because they didn’t strong arm me into it.
  23. [R115] LastPass Password Manager 1/5 · US Horrible Product: Its genuinely insane that you need to purchase a subscription to be able to use the app on multiple devices. I should not have to pay money to not have all my passwords locked on my computer. Genuinely disappointing.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store