Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

RoboForm Password Manager

60
User verdict / 100 High confidence Divided

RoboForm is a long-standing password manager praised for its reliability and ease of use on desktop, but recent updates have introduced significant issues with syncing, autofill, and overall functionality on iOS devices, particularly with newer operating systems.

4.7★ lifetime (47,752) Free to download since 2009 by Siber Systems updated 2.0 mo ago recent negative 20% 120 reviews across 4 regions
iOS Performance Autofill & Sync Longevity & Reliability Ease of Use / UI Cross-Platform Experience Customer Support
5★613
4★131
3★59
2★51
1★146
recent reviews across 4 regions, vs the 4.7★ lifetime average

RoboForm is a well-established password manager, with many users reporting over a decade of positive experience, especially on desktop platforms. However, recent reviews indicate a decline in performance and user experience on mobile devices, with frequent complaints about syncing, autofill, and app stability.

What users like

  • Highly reliable and secure for managing passwords over many yearsR3R6R7R8
  • Simplifies login processes and form filling, saving timeR1R9R24R49
  • Works across multiple devices (though mobile functionality is debated in recent reviews)R2R44R16
  • Allows storage of various sensitive information beyond just passwordsR9R44R48

What users complain about

  • Frequent issues with the app getting stuck on the loading screen or crashing on iOS, especially with iOS 26 and 18.7.1R36R72R74R77
  • Autofill and auto-login features are inconsistent or non-functional on mobile apps and some websitesR10R22R27R45
  • Poor syncing between PC and mobile devices, leading to outdated or lost passwordsR47R51R116R168
  • User interface is often described as confusing, not intuitive, or clunky, particularly on mobileR10R11R33R39
  • Customer service is reported as unresponsive, nonexistent, or difficult to accessR13R57R118R122
  • Mobile app (iOS) lacks features present in the desktop version, like adding fields or consistent sortingR17R35R52R66
  • Face ID and PIN code entry are unreliable or not working on iOS devicesR143R228R236R257

Latest update · v9.9.8

What the developer says changed (the verdict above weighs this against what reviewers report):

- Stability update. - Miscellaneous bug fixes and improvements.

Recurring themes

iOS Performance negative
Many recent reviews highlight severe performance issues on iOS devices, including the app getting stuck on loading screens, crashing, and general instability, especially after recent iOS updates. Users report that the latest stability update did not resolve these problems.R36R72R74R77
Autofill & Sync negative
A significant number of users experience inconsistent or non-functional autofill for logins and forms on both mobile apps and some websites. Syncing between PC and mobile devices is also a common complaint, with passwords not updating or taking a long time to sync.R10R22R27R45
Ease of Use / UI negative
While some long-term users find it easy, many recent reviewers describe the app as confusing, not intuitive, or cumbersome, particularly for new users or when performing specific tasks like manually updating passwords or setting it up. The mobile interface is often seen as clunky compared to the desktop version.R10R11R33R39
Customer Support negative
Multiple reviews criticize the customer service, describing it as nonexistent, unresponsive, or difficult to reach, especially when urgent help is needed.R13R57R118R122
Cross-Platform Experience mixed
RoboForm is widely praised for its performance on Windows and desktop browsers. However, its functionality on Apple devices (iPhone, iPad, Mac) is frequently cited as inferior, with users wishing for the same level of integration and ease of use as on Windows.R3R15R46R52
Longevity & Reliability positive
Many users have been with RoboForm for 10, 15, or even 20+ years, consistently praising its long-term reliability, security, and the convenience of only needing to remember one master password.R3R6R7R8

Who it's for

RoboForm is for users who prioritize a long-standing, reliable password manager, especially those primarily using Windows PCs and desktop browsers R3R6R46. It's suitable for individuals who need to store a wide variety of sensitive information securely R9R44R48. It is NOT for users who rely heavily on iOS devices (iPhones, iPads) for password management, as recent reviews indicate significant functionality and stability issues on these platforms R79.

Evidence note: The recent reviews skew heavily negative, particularly concerning iOS performance and syncing issues, directly contradicting the developer's notes about 'stability updates' and 'bug fixes'. While the lifetime rating is high, the recent sentiment suggests a significant decline in user experience for mobile users.

Frequently asked

Does RoboForm work well on iPhones and iPads?
Recent reviews indicate that RoboForm has significant issues on iPhones and iPads, with many users reporting the app getting stuck on loading screens, crashing, and inconsistent autofill, especially with newer iOS versions like iOS 26 and 18.7.1 R72R79R81. While some long-term users appreciate its utility, many find its mobile functionality clunky and less reliable compared to its desktop version R15.
Is RoboForm easy to set up and use?
While many long-term users find RoboForm easy to use after initial setup, several recent reviews describe the app as confusing, not intuitive, and difficult to set up, particularly for new users or when troubleshooting R10R11R33R39.
How is RoboForm's customer support?
Customer support for RoboForm is frequently criticized in recent reviews, with users describing it as nonexistent, unresponsive, or very difficult to access, especially when immediate assistance is needed R13R57R118R122.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 4/5 · US Holds My LIFE Together!: i’ve been using Robo Form for…more than 20 years now. It’s become absolutely essential to functioning on a daily basis, if I have anything to do with computers or technology or my smart phone or logging into anything anywhere. Which is pretty much every day in the modern world. The only reason I don’t give Roboform 5 stars overall is because they were slow to adapt to the
  2. [R6] 5/5 · US Great Password Manager: I’ve been using Roboform for about twenty years and it has securely managed my passwords on my phones and computers. Than you Roboform
  3. [R7] 5/5 · US President 9 Figure Company LLC: I have been using RoboForm since 1999 when it first came out and I am 1000% convinced that is the best program for protecting your passwords for your whole company
  4. [R8] 5/5 · US Roboform Amazing!!!: One of the most stable amazing products ever created for a computer!!! Have used it for over 20 years and it is spectacular!! Best app ever!!
  5. [R1] 5/5 · US Great tool: I love how safe this makes my information and how easy it is to use.
  6. [R9] 5/5 · US Great Time Saver: I’ve used this app for years. I only have to remember one password and I can have a unique, extremely hard, password for every login. Roboform makes security and form filling easy. I also make extensive use of the safenotes feature to record sensitive information behind a secure password. Great product. Occasionally
  7. [R24] 4/5 · US Makes Life Simpler: I love RoboForm. It makes my life much easier and I don’t have to remember my period passwords. The only thing I would love help with is form filling. I don’t think RoboForm is very good in our regards so I could stand some improvement. All in all I like it very much.
  8. [R49] 5/5 · US RoboForm: Made my life much easier. Too many passwords to remember, and RoboForm gets you to all your accounts fast & easy. Would highly recommend .
  9. [R2] 5/5 · US Best Password Mgr EVER: Works across all my devices AND is a place I can manually find all my PWs and IDs
  10. [R44] 3/5 · US So Thankful!: I have used RoboForm for years and have been saved innumerable times. I save many different types of information in the app and am able to pull it up on all my devices. Many people I come in contact with struggle with keeping track of passwords and other personal information. I always recommend RoboForm. I’m so thankful for this password saving app. It saves me time and headaches nea
  11. [R16] 5/5 · US Long-time Customer!: I’ve been using RF on my phone & laptop for a decade! I remain 100% pleased!
  12. [R48] 5/5 · US Just works: Had RF for years. Never have a glitch. The company is based in Virginia, USA! Not a foreign country. It had the option of using a mouse on a virtual keyboard when entering the master password making it harder for keyloggers. Easy to create, store and retrieve logins and other personal data like credit card numbers and even drivers license data. It doesn’t always fill every field in an
  13. [R36] 2/5 · US 9.9.1 problem: With the 9.9.1 update the app opens to a blank screen and nothing else.
  14. [R72] 1/5 · US Won’t open: I’ve been a subscriber for a long time and a user even longer. The issue with it getting stuck since ios 26 hasn’t been fixed like the developer says. I thought the whole subscription model was so that we would get frequent updates and fixes. Time to entertain another app. Plenty of options now.
  15. [R74] 1/5 · US The stuck at loading screen issue has not been resolved: The claim that the stuck at loading screen issue has been resolved with a hotfix is not true. The problem is still there. Please fix this soon.
  16. [R77] 1/5 · US Still stuck at loading screen: Just updated today on October 10th with latest update aka the app keeps getting stuck on loading screen. Very frustrated and waste of money.
  17. [R10] 2/5 · US Confusing: App turned on everything a go. And it doesn’t record or even ask if you need it updated or changed. Very frustrating
  18. [R22] 2/5 · US “Not as good as I’d hoped”: Does not automatically send me to selected website. I frequently have to look up the password myself. Also inconsistent with saving updated passwords. Sometimes asks if I want to save it and sometimes does not. Also, not easy to manually update passwords myself when I want to edit or change it. All in all, disappointing.
  19. [R27] 4/5 · US New user: Could be better if autofill
  20. [R45] 1/5 · US Does not work properly: I’ve had RoboForm for a long time and just recently it quit filling login fields. I can still access the login information but I have to enter it manually. Very frustrating!
  21. [R47] 1/5 · US Worthless: Doesn’t reliably sync across devices
  22. [R51] 1/5 · US PC and Phone do not sync: i’m having major issues with this app for some reason when I log into something and save the password on my PC it doesn’t sync to my phone or if it does, it’ll take hours or a day so when I go to an app assuming that it has the correct updated login, it gives me an error sometimes locks me out and then I have to change the password
  23. [R116] 1/5 · US Not working on PC Browsers: RoboForm is not loading on any browser for Windows 11 PC. Still running on my iPhone but will not cross platforms.
  24. [R168] 3/5 · US Liked the previous version better.: Have used Roboform for years on computer and tablets. Since the last upgrade of Roboform on my iPad2, the app does not work as well. I can not get the app to sync with my computer, the home page is confusing, and it will not automatically fill in ID and passwords on many websites.
  25. [R11] 1/5 · US Asked to add extensions: Didn’t say what extensions were or meant or if I should add them. Hard to use
  26. [R33] 3/5 · US Not very intuitive: Need to really figure out how to work it but once you do it works well.
  27. [R39] 3/5 · US Use: I am finding this difficult to use
  28. [R13] 1/5 · US Too many glitches and false pws.: Customer service is nonexistent.
  29. [R57] 1/5 · US Can’t figure out how to work it: Can’t get any help
  30. [R118] 1/5 · US This app is the worst: No support, extremely difficult to use, no phone support. Use Google instead.
  31. [R122] 1/5 · US Poor Customer Service Options: I just recently purchased a subscription for this app after considering switching from the password manager I have been using for 14 years. I need help changing a set up option I chose when first using the app and am unable to find the answer. I have additional questions as well. The app states a chat option is available with a callback function and I have tried t
  32. [R17] 4/5 · US Nice password manager except: I’ve been using RoboForm for at least twenty years and it’s been good to me. The only beef I have is the app doesn’t remember search settings from a previous use. For example, when searching Safenotes, I have so many I like to search alphabetically. When I select that option it doesn’t remember it for the next app usage. Drives me crazy to have to select the option
  33. [R35] 5/5 · US Not the same as PC version: You still can’t Add a field on the IOS version. If you want to add a password or a Userid you have to use the PC version or create a new login which is an inconvenience if you’re not near your computer screen . Sure wish you could got this option added It’s been awhile since I posted this review and the option to save the login on the IOS still doesn’t exist. It wo
  34. [R52] 4/5 · US Works differently on different platforms: It works OK in the MS Windows operating systems, requires a bit of manual searching for logins on some sites. It works a little bit better on iOS, but still occasionally needs the user to manually search for logins. Wish there was a way to change the default sort to A-Z, instead of “most recent”
  35. [R66] 3/5 · US Love it, but needs work: It drives me crazy that the app doesn't save how you want things to be sorted, in my case A-to-Z. Every time I open it up it doesn't save the sorting that I chose last time. This is important because it doesn't always recognize an app associated with a website, or a website so you have to go in and manually copy and paste.
  36. [R143] 2/5 · US Goodapp but annoying because of this: It stinks because you gotta reenter the master password whenever you gotta use roboform
  37. [R228] 3/5 · US Temperamental: Frequently, it will not accept my facial recognition and I waste time trying again and finally having to enter my code.
  38. [R236] 3/5 · US PIN code not working on iPad!: Why is it that the new update of this password software does not allow for pin code entry? I’m kind of sick to death of having to type in my monster Long master password just to get into this thing when it’s already on my iPad and already secured by my passcode to get into my iPad. Any help would be appreciated.
  39. [R257] 3/5 · GB IOS implementation poor: Face ID simply is not reliable enough to depend upon. Recent app uodayes seem to have made everything worse!!
  40. [R15] 5/5 · US ROBO VS. 1PASSWORD: I’ve used RoboForm for years. People keep telling me that one passWORD is better. It happens so often I finally thought I would switch over. I started my membership but still kept my RoboFORM. ROBOform is much better more convenient and accessible. The only thing that I wish is that it was just as easy to use on my iPad and phone as it is on my computer.
  41. [R46] 3/5 · US Platform support: I like using RoboForm on my Windows devices. I would prefer limiting reliance on internet access. My browser pops up to “unlock” RoboForm. I would like to see RoboForm given the same functionality provided for Windows operating system applied to Apple devices.
  42. [R79] 1/5 · US Was perfect for over 10 years: Stalls at loading screen and loads either extremely slowly or not at all on iPhone 16 pro max. Over the last few weeks has become almost useless on that device. Works fine on my PC, except if the loading screen is stalled on my iPhone, in which case it will ALSO stall on my PC until I kill the iPhone app. On latest IOS 18.7.1.
  43. [R81] 1/5 · US App Broken on iOS 26 😩: Since updating to iOS 26, the app has completely stopped working. I reached out to support, but I still haven’t been able to retrieve my information. Frustrating, as I rely on this app daily. Hoping for a fix soon. 🤷‍♂️🤦‍♂️

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store