CNN vs NYTimes

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] CNN 1/5 · US Data harvesting: Don’t ask me to agree to a terms of service contract for READING THE NEWS. You are not a message board or a forum. You provide no way for user input or site interaction that would require the necessity of such information gathering. You are literally a platform to access and read articles about the news of the day…or at least, I thought you were. Deleted.
2. [R6] CNN 3/5 · US Paid subscription still has ads????: Thought I was subscribing to not have to deal with ads, the way subscribing at the most expensive level gets you with most other streaming services. What’s the benefit??
3. [R40] CNN 1/5 · US Why download CNN: It has turned into one of the most useless news apps that I have ever downloaded. Virtually every news article is behind a paywall. It’s basically just click bait at this point.
4. [R68] NYTimes 5/5 · US Best News on earth: Pay your dues
5. [R3] CNN 3/5 · US Disappointed: Since purchasing a subscription, the app now freezes while reading articles requiring me to restart the app in order to read articles; jumps backward while scrolling through articles; and goes to a black screen partway through an article which sometimes can be cleared by going backwards, but not always, and then trying to scroll forward again. I expected to have at least as good of
6. [R43] CNN 1/5 · US Terrible user experience: I pay for the subscription to watch CNN‘s original shows and content, but the app is very outdated and has a poor user experience. For example, if I stop the video midway and shut down the app, I can’t return to where I left off when I reopen it. I have to start the video all over again, despite paying for the subscription. I also will not be renewing my subscription beca
7. [R79] NYTimes 2/5 · US Constantly freezing and crashing WTF!: Can’t beat the content, if you can get to it. Most days you’re lucky to get to read two articles before the “Opps, something went wrong” box starts popping up instead. And if you try to just read it in the browser you’ll have to get a code sent every time you click on a new story because you’re stuck with the app open and that means you’re using “multiple de
8. [R70] NYTimes 2/5 · US Unannounced chnanges: Years ago, after NYT moved the back button to the bottom, many readers complained but NYT left it as is. That navigation was logical because we read top to bottom in which the bottom back button is right there. Now, years later, with warning NYT moves the back button back to the top left of the screen, which makes no logical sense unless they read bottom right to left up to t
9. [R4] CNN 1/5 · US Pay for CNN is malfunctioning: I paid the annual fee of $29.99 but I keep getting kicked off the app. Please fix it! UPDATE: 2 years later, I continue to be kicked off the app. Fix it, please. Also, fee rose to $69.99 this year!
10. [R22] CNN 1/5 · US Unable to access multiple devices: So it appears that when I log into the CNN app on my iPad with the exact sign in credentials that I have for my iPhone, it does not recognize it. I have been unable to login to the CNN all access through my iPad for a month now since starting the service. I went ahead and made a cancellation on that subscription today. I want to be able to access the CNN all acce
11. [R64] NYTimes 2/5 · US Slower: The app is now slower and buggier than it was before. Please fix
12. [R7] CNN 2/5 · US Deleting app: Every time I try to read an article newsworthy it says I reached my free limit. DELETED!!!
13. [R46] CNN 1/5 · US Greedy: You can only read 5 articles until you have to become a paid subscriber to keep reading
14. [R76] NYTimes 1/5 · US Constant Up-Sell: Can’t believe I’m in-subscribing but the constant nagging to upgrade my subscription, then GIFT subscriptions once you’re maxed out, has gotten too completely insane. The paper of record just feels like it can’t stop shaking its readers upside down for more pocket change. Very user-hostile.
15. [R87] NYTimes 3/5 · US Irritating: Too often finding “ need to pay “ sections for normal news areas. No longer buying a newspaper subscription with this app. Disappointing for what was a first class organization, reliable news source.
16. [R5] CNN 5/5 · US Great response: I had given the 3 stars this morning when all of the sudden I was getting a message telling me to Subscribe when my subscription was good until next May. I could not get it to work on either iPad or iPhone. The AI system provided a way to email for help. They responded quickly and were able to unlock my account. Thank you for all your help.
17. [R73] NYTimes 2/5 · US All Access?!?: I have an All Access digital account, yet when I login via a web browser, I receive a message stating I only have access to certain free articles. Via the iOS NYT app, I have been trying to send a gift article to my sister for a few days and keep receiving an error message. I tried logging into the web version and can’t even access the article! I tried contacting the NY Times, but c
18. [R82] NYTimes 1/5 · US Constant asking to verify or upgrade subscription: I pay for a subscription but am constantly asked to upgrade my subscription to a family plan. Also if I log in on a computer o constantly need to verify through email which is annoying.
19. [R96] NYTimes 3/5 · US Always backing out.: I have paid for a NYT account and I can never get an article or a recipe. The NYT always sends me a code which amazingly has expired when I put it in the code box. Sometimes I get up to 3 codes which don’t work, and I give up. I admire the NYT’s journalism, so I keep trying with no luck. I would love it if someone could follow up on this problem.