NYTimes

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 1/5 · US Well curated: If you like your news well curated, the times is for you
2. [R7] 5/5 · US Best News on earth: Pay your dues
3. [R11] 5/5 · US The Gold Standard: NYT sets the bar for the highest quality in journalism.
4. [R12] 5/5 · US The world’s best news organization: I love the NYTimes for reasons too numerous to list. The breaking news keeps me up to speed on everything happening in the world, the amazing journalists who have the expertise and passion that brings life, inspiration, and education to so many topics. T Magazine, all of the lists and enlightening articles. The Pulitzer Prizes all so well deserved. You can feel
5. [R3] 4/5 · US Some bias but you don’t have to click on it: I’ve learned the opinion pieces are pretty liberal, but I don’t have to click on the links to read the articles. So no thanks to opinions! The news does mostly stick to the news with sometimes some micro aggressions towards Trump or conservatives. I just roll my eyes and move on. But overall I read the morning newsletter I get in my email and evening ne
6. [R28] 5/5 · US New York Times is the best!: When I play New York Times, it gets my mind thinking about what letter or number goes in this place or that place. It’s a Great game to have, I recommend New York Times very much!
7. [R71] 1/5 · US I like the games: The paper is terrible but the games are good. The news reporting is liberal biased and very untrustworthy. The reporting is why news papers will be dead before long
8. [R80] 3/5 · US Do Your Job: The NYT bows before the rich and the powerful. Featuring an interview with the useless Lauren Bezos almost made me drop my subscription. The games kept me here. Normalizing the behavior of Trump has distorted many people's sense of reality. The NYT is certainly not alone in this. Recently, reporting every highly unlikely victory/end to the war with Iraq evokes alarm fatigue. The p
9. [R39] 5/5 · US NYT Audio: Glad to see NYT now offers all articles to be read aloud
10. [R60] 2/5 · US NY Times App: Frustrated with the App. I like being able to listen to the times articles while I am busy doing things that do not permit me to look at my phone and read the articles myself. Unfortunately, I can choose to listen to one article and then I will hear one podcast after another. While they might be interesting podcasts, my goal when I subscribed to the Times was to follow the news
11. [R46] 5/5 · US Always good and interesting recipes: The NYT has it all, including their recipes and food articles.
12. [R81] 5/5 · US Great news: We appreciate getting the news online from NYT - good national, international, concise reporting covering many topics and great recipes
13. [R5] 2/5 · US Why move controls to the top: I like the app but now find myself struggling to use it when the control bar on each page has been moved to the top. Most people’s thumbs done reach there. It’s not a ui improvement by any means.
14. [R6] 2/5 · US Unannounced chnanges: Years ago, after NYT moved the back button to the bottom, many readers complained but NYT left it as is. That navigation was logical because we read top to bottom in which the bottom back button is right there. Now, years later, with warning NYT moves the back button back to the top left of the screen, which makes no logical sense unless they read bottom right to left up to t
15. [R15] 3/5 · US Bring back the comments button to the bottom + Bring back pagination: Please move the comments and other toggle buttons back down to the bottom, kind of annoying for these tall iPhones to place them at the top. Also, I would LOVE the option to read in pages, just like when the first iPad version came out. Please bring it back!
16. [R31] 1/5 · US Top nav more difficult to use: Moving common menu items from a bottom nav bar to a menu at the most difficult to reach portion of the screen has made the experience of using the app unpleasant. I find myself just closing the app rather than dealing with this poor UX choice. Would love to see this reverted or an option provided to use bottom navigation.
17. [R4] 2/5 · US Slower: The app is now slower and buggier than it was before. Please fix
18. [R16] 2/5 · US Constantly freezing and crashing WTF!: Can’t beat the content, if you can get to it. Most days you’re lucky to get to read two articles before the “Opps, something went wrong” box starts popping up instead. And if you try to just read it in the browser you’ll have to get a code sent every time you click on a new story because you’re stuck with the app open and that means you’re using “multiple de
19. [R48] 1/5 · US Unusable after recent update: Never been the easiest to navigate. Sadly, a recent update to the app in early July has made the app unusable. Getting past the consent page requires a huge amount of tactical clicking through error messages, and user information is not persisted meaning you are constantly being asked to log in. Very poor.
20. [R57] 2/5 · US Frustrating App: I appreciate very much the news coming from the Times, but in my experience, unless your signal is super strong, the app does not refresh, nor indicate that the news you’re viewing is old. On the road I can go for days without seeing new information. Same headline as yesterday and the day before. It needs to either tell us this is old news or load a “lite” version of the news unti
21. [R14] 1/5 · US Constant Up-Sell: Can’t believe I’m in-subscribing but the constant nagging to upgrade my subscription, then GIFT subscriptions once you’re maxed out, has gotten too completely insane. The paper of record just feels like it can’t stop shaking its readers upside down for more pocket change. Very user-hostile.
22. [R19] 1/5 · US Constant asking to verify or upgrade subscription: I pay for a subscription but am constantly asked to upgrade my subscription to a family plan. Also if I log in on a computer o constantly need to verify through email which is annoying.
23. [R27] 1/5 · US Poor UX: Please stop asking me to upgrade my subscription on every single page
24. [R30] 1/5 · US So many ads while paying and it’s literally disgusting: How dare NYT shove the same garbage into my face despite being a paying subscriber. You would think I was reading the daily beast. If this is how paying subscribers are treated then guess who is leaving for the FT. Sorry not sorry, quality still matters.
25. [R43] 1/5 · US Uses Too Much Data: Love my New York Times subscription, but the app uses way too much of my mobile data with normal use, often up to 15 GB/month. I’ve tried uninstalling and reinstalling, disabling background refresh, and contacting support but they refuse to fix this problem.
26. [R59] 2/5 · US Bad behavior: A few months ago the app sucked down 3.5Gb of cell data, my entire daily allowance, in 15 minutes, during which time I was only reading articles, not watching video or listening to audio. Until this is fixed, I’ll access it via the website.
27. [R237] 3/5 · US Tragically Depreciating Product: I’ve been a user of the NYTimes app for about two or three years now and have been pleasantly happy with my experience. That was until the last few months which has seen the introduction of many new features, but at the cost of performance. This app has consistently been the culprit in high battery and data usage. Some features (recently the ‘sections’ bar on the t
28. [R69] 1/5 · US Awful Search: 1 star simply because the search feature is so bad. You can search the exact name of the article and still have to scroll and scroll to find it.
29. [R72] 1/5 · US If there’s a search function, I can’t find it: Having scrolled endlessly through the app, looking for a search function, I have finally given up, realising the content I was looking for wasn’t worth the effort.
30. [R76] 1/5 · US Paid and not even reliable: I shouldn’t have to pay for information, that’s stupid. I downloaded the app because I wanted to read an article I googled. Upon opening the app I can’t find the original article anywhere even when I search the exact name and date. Don’t download this slop.
31. [R78] 1/5 · US Trash search: The search function on this app is trash. Even when I search the exact recipe title I know is in collection, the results don’t show it.
32. [R13] 2/5 · US All Access?!?: I have an All Access digital account, yet when I login via a web browser, I receive a message stating I only have access to certain free articles. Via the iOS NYT app, I have been trying to send a gift article to my sister for a few days and keep receiving an error message. I tried logging into the web version and can’t even access the article! I tried contacting the NY Times, but c
33. [R120] 3/5 · US Always backing out.: I have paid for a NYT account and I can never get an article or a recipe. The NYT always sends me a code which amazingly has expired when I put it in the code box. Sometimes I get up to 3 codes which don’t work, and I give up. I admire the NYT’s journalism, so I keep trying with no luck. I would love it if someone could follow up on this problem.
34. [R102] 3/5 · US Irritating: Too often finding “ need to pay “ sections for normal news areas. No longer buying a newspaper subscription with this app. Disappointing for what was a first class organization, reliable news source.
35. [R44] 3/5 · US video advertising ruins experience.: I would otherwise give this app a pretty high rating, but the videos are utterly destroyed by their insistence of running a 30 second ad often in front of 10-15 second content. Want to watch that actual explosion? or the bear leaping at the guy.. spend the next half minute watching a car ad. I don’t know why they treat their video footage so poorly if they di
36. [R107] 3/5 · US Short videos w/ ads longer than vid: Overall very happy with the app. My only gripe, is still after 10 years of use, I’ve never watched a single video in the app. Frequently the videos are 30-90 seconds long, and have a 15-30 second unskippable ad. Why would I watch an ad for 20-60% of the video length?
37. [R234] 3/5 · US Needs some work: News stories and such are here. Videos won’t play and the athletic is an entirely different app. It lands as half baked. The technical problems and weird choices are compounded by the weird way the Times ignores major stories for extended periods (ohhh… let’s put a tiny notice way down the page about protestor/ICE violence in NJ that was covered days ago by everywhere else) whil
38. [R388] 3/5 · GB Display options: Please - a dark option. Optional larger text size as well. I have as many apps as possible in dark mode and the few exceptions can sting. This app really is bright white. Text size is an access issue. Great newspaper but sort out the design, for everyone.
39. [R399] 3/5 · GB Needs dark mode: Great app although it sometimes freezes when updating the news. Great journalism. Badly needs a dark/night mode. Cmon guys can’t be too hard.
40. [R402] 3/5 · GB Dark mode: Ffs give us
41. [R1] 4/5 · US Great app: I wish the NYT regularly called out the dementia & illegal activities of our administration !
42. [R22] 1/5 · US This publication is a wreck. Opinion masquerading as reporting.: There was a day 10, 15 20+ years ago that the NYT was the gold standard for reporting. Now that is not the case. All they want to do is sell you more stuff and not earn it with quality reporting.
43. [R24] 1/5 · US Biased: Unbelievably lopsided politically.
44. [R73] 3/5 · US Reload done wrong: Every time I want to read a sports article, I am sent to the Athletic app. That’s fine. When I come back to the NYT app, it often reloads and leaves me either back at the top headlines, and/or in the sports section with entirely different articles than I was just reading. A smart reload is desperately needed.
45. [R303] 3/5 · GB Stop link behind a paywall: It’s really annoying when stories from The Athletic are behind a paywall. Please add an option to stop these appearing on the app
46. [R262] 3/5 · GB Why no e-paper: I looked in vain for an e-paper (facsimile) option. This would be a game changer and I wish I knew why NYT doesn’t provided. You would have to take out a pressreader sub which ain’t happening, for me anyway. If the London Times and the FT can do it, why can’t the NYT?
47. [R10] 3/5 · US Photos: Ideally I would like to zoom into the NYT photos in an article. Sometimes it’s possible if I tap on the individual photo then I’m able to pinch-in to see details, however this is lot possible all the time. Not sure why.
48. [R38] 1/5 · US Save and comments: Please return save button to main story page, and also provide access to comments (along with number of comments) on main page. Please consult online readers, and have them test, proposed changes before implementing
49. [R256] 3/5 · GB Love the content, but: Make an option to download articles en masse for offline consumption
50. [R32] 1/5 · US Horrible update, full of ads being displayed: Note I'm a New York Times subscriber and there are so many horrible web generated ads being shown on the app, horrible and unprofessional - lacks class. Just a dreadful update. Also, and it's been a problem for a long time - but how NYT chooses to not allow comments on more controversial political articles - showing that they are scared for people givi
51. [R50] 1/5 · US New update, hard to use: A recent update moved the navigation from the bottom (standard to all apps) to the top, which makes it impossible to comfortably use the app with one hand. I like to drink my coffee and read the news, but this unnecessary UI change requires two hands to navigate the app. Why??