NYTimes

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R44] 1/5 · US Constant Up-Sell: Can’t believe I’m in-subscribing but the constant nagging to upgrade my subscription, then GIFT subscriptions once you’re maxed out, has gotten too completely insane. The paper of record just feels like it can’t stop shaking its readers upside down for more pocket change. Very user-hostile.
2. [R49] 1/5 · US Constant asking to verify or upgrade subscription: I pay for a subscription but am constantly asked to upgrade my subscription to a family plan. Also if I log in on a computer o constantly need to verify through email which is annoying.
3. [R57] 1/5 · US Poor UX: Please stop asking me to upgrade my subscription on every single page
4. [R60] 1/5 · US So many ads while paying and it’s literally disgusting: How dare NYT shove the same garbage into my face despite being a paying subscriber. You would think I was reading the daily beast. If this is how paying subscribers are treated then guess who is leaving for the FT. Sorry not sorry, quality still matters.
5. [R28] 1/5 · US Email verification NOT: I am going to cancel my subscription if the NYT keeps requiring this email verification nonsense and there is no one I can speak to about it. My next option is a Jeff Bezos paper. Hope that makes u happy
6. [R43] 2/5 · US All Access?!?: I have an All Access digital account, yet when I login via a web browser, I receive a message stating I only have access to certain free articles. Via the iOS NYT app, I have been trying to send a gift article to my sister for a few days and keep receiving an error message. I tried logging into the web version and can’t even access the article! I tried contacting the NY Times, but c
7. [R151] 3/5 · US Always backing out.: I have paid for a NYT account and I can never get an article or a recipe. The NYT always sends me a code which amazingly has expired when I put it in the code box. Sometimes I get up to 3 codes which don’t work, and I give up. I admire the NYT’s journalism, so I keep trying with no luck. I would love it if someone could follow up on this problem.
8. [R84] 1/5 · US UNPROFESSIONAL: I will not subscribe to this service because I was unable to access even a single article. Furthermore, they do not fulfill the promise of providing one free article per day. I have no intention of using this application or visiting their website, as they seem more interested in profit than supporting free journalism.
9. [R132] 3/5 · US Irritating: Too often finding “ need to pay “ sections for normal news areas. No longer buying a newspaper subscription with this app. Disappointing for what was a first class organization, reliable news source.
10. [R303] 3/5 · GB Stop link behind a paywall: It’s really annoying when stories from The Athletic are behind a paywall. Please add an option to stop these appearing on the app
11. [R74] 3/5 · US video advertising ruins experience.: I would otherwise give this app a pretty high rating, but the videos are utterly destroyed by their insistence of running a 30 second ad often in front of 10-15 second content. Want to watch that actual explosion? or the bear leaping at the guy.. spend the next half minute watching a car ad. I don’t know why they treat their video footage so poorly if they di
12. [R137] 3/5 · US Short videos w/ ads longer than vid: Overall very happy with the app. My only gripe, is still after 10 years of use, I’ve never watched a single video in the app. Frequently the videos are 30-90 seconds long, and have a 15-30 second unskippable ad. Why would I watch an ad for 20-60% of the video length?
13. [R11] 5/5 · US Thoughtful Articles: NYT’s articles are always thoughtful and well supported. They don’t don’t just scratch the surface. They dive deep into the issue trying to capture all points of view. After reading a NYT article, I feel well informed.
14. [R14] 5/5 · US Required reading: I trust the journalists of the Times. The July 5th Sunday Magazine should be required reading.
15. [R31] 5/5 · US Truthful, and accurate news source: I am continually inspired by the New York Times for its unwavering commitment to thorough and accurate reporting. In an age where information can often be muddied, the Times stands as a beacon of integrity and journalistic excellence. Their dedication to uncovering the truth not only informs the public but also empowers us to engage with the world around us. Eac
16. [R41] 5/5 · US The Gold Standard: NYT sets the bar for the highest quality in journalism.
17. [R18] 5/5 · US News reports: Timely and concise
18. [R38] 5/5 · US In today’s world, the ‘only constant is change’: Constant app updates give me realtime way to know the constant changes on the political front.
19. [R48] 5/5 · US Top of the news: I know if something’s happening in the world I can always click on The New York Times app and find a story that tells me the details the information and the most recent updates. Thank you, Sheldon.
20. [R53] 5/5 · US My go-to everyday, all day: I’m often distracted by the breaking news alerts from the app, but I’m also heavily reliant on getting my news through The New York Times. So thank you for that. Quite possibly the most critical news organization in the world with outstanding reporting and journalism and on point opinions. Thank you NYT.
21. [R34] 4/5 · US Some bias but you don’t have to click on it: I’ve learned the opinion pieces are pretty liberal, but I don’t have to click on the links to read the articles. So no thanks to opinions! The news does mostly stick to the news with sometimes some micro aggressions towards Trump or conservatives. I just roll my eyes and move on. But overall I read the morning newsletter I get in my email and evening ne
22. [R58] 5/5 · US New York Times is the best!: When I play New York Times, it gets my mind thinking about what letter or number goes in this place or that place. It’s a Great game to have, I recommend New York Times very much!
23. [R76] 5/5 · US Always good and interesting recipes: The NYT has it all, including their recipes and food articles.
24. [R110] 3/5 · US Do Your Job: The NYT bows before the rich and the powerful. Featuring an interview with the useless Lauren Bezos almost made me drop my subscription. The games kept me here. Normalizing the behavior of Trump has distorted many people's sense of reality. The NYT is certainly not alone in this. Recently, reporting every highly unlikely victory/end to the war with Iraq evokes alarm fatigue. The p
25. [R16] 5/5 · US Lifetime Reader: Been reading the Times since I was a kid in the 1960’s. The best!
26. [R47] 5/5 · US Retired: I appreciate the New York Times online subscription. I grew up in Western Connecticut in the 50’s, 60’s and 70’s. In college in New Hampshire, a 7 day a week Times home delivery subscription was required reading. My involvement in the topics covered in the multiple newspaper sections has diminished over the years, but there is no other source like the Times for in-depth news coverage.
27. [R65] 5/5 · US Times: Been reading since grade school in 1948!
28. [R363] 3/5 · GB Paid Subscriptions and Ads: No question about the journalism .. but paid subscriptions still include ads. So it’s a little silly paying for it when you get a few free articles a month anyway
29. [R2] 3/5 · US Harder To Use: I’ve been using this nyt app off and on for a long time. Why the heck would they change the way you can save things to read later. They took a simple and useful method and made it sooooo hard. Plus the scrolling which never works on the article to get to comments etc. Why would nyt do this?
30. [R10] 3/5 · US “Back” button at TOP left on iPhone? Why?: I thought ANOTHER recent app update was to put most controls at bottom so that a thumb could easily control things. Now it’s at top? Ridiculous. Please rethink this.
31. [R15] 3/5 · US Bad usability last update: Gestures are not consistent across the app. Moving the navigation from the bottom to the top made the app harder to use on mobile. The back arrow on the bottom allowed you to use the phone one handed. Now you have to hold with one hand and tap navigation with the other. Did you actually look at how people use the app?
32. [R22] 3/5 · US A move backwards!: Still like the NYT overall, but to move the < (back icon) to the top is the most inelegant, unergonomic change imaginable. Do the right thing and return it to the proper place where a human thumb can reach (or at least give us the option)!
33. [R9] 1/5 · US Wastes space: I would have given this 5 stars but this app is so bad with storage it takes up over 4gb of data storage. It has a cache clear button that doesn’t really do anything and besides it should be able to clear old cache items automatically- it’s just lazy programming by the developers. The web is littered with people complaining about this issue for a long time. Why isn’t it fixed? This i
34. [R19] 1/5 · US 3.6GB?! It's Killing My Storage: What are you doing that your app is taking up 3.6 GB on my phone?! Please get your act together
35. [R388] 3/5 · GB Display options: Please - a dark option. Optional larger text size as well. I have as many apps as possible in dark mode and the few exceptions can sting. This app really is bright white. Text size is an access issue. Great newspaper but sort out the design, for everyone.
36. [R399] 3/5 · GB Needs dark mode: Great app although it sometimes freezes when updating the news. Great journalism. Badly needs a dark/night mode. Cmon guys can’t be too hard.
37. [R402] 3/5 · GB Dark mode: Ffs give us