WeightWatchers Program vs Found
Choose WeightWatchers for a more robust and user-friendly experience.
WeightWatchers offers a comprehensive weight loss program with a user-friendly app that many users find helpful for tracking their progress. In contrast, Found has faced significant criticism regarding its customer service and app functionality, despite some users reporting positive experiences with weight loss.
Head to head
you want a comprehensive weight loss program with a supportive community and user-friendly app.
you are looking for a medication-focused approach and are comfortable navigating potential app issues.
Evidence note: WeightWatchers has a larger volume of positive reviews compared to Found, which has faced significant criticism, particularly regarding customer service and app functionality.
Frequently asked
What is the cost of WeightWatchers and Found?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] WeightWatchers Program Returnee: I’m eating better than I have in years and having some good returns. Access to meetings and workouts online are a boon ☺️
- [R20] WeightWatchers Program A Great Help To Keeping Your Plan On Track: This app is a powerful tool in tracking your progress and helping you reach your weight loss and fitness goals. Easy to use with a huge database of foods, restaurants, and store brands.
- [R21] WeightWatchers Program My favorite diet plan that works for me.: Many years ago I lost about 80 pounds with WW. My favorite diet plan of all times. It’s balanced, healthy, easy to follow if you are serious about loosing weight. Love all the recipes, free foods, and easy to navigate ap. I was able to maintain the weight loss for years. It a diet plan that is so easy to adapt to your life style, it’s a realistic way of ea
- [R63] Found No consistency: I’ve met with a different provider every single time. I get scheduling but it would be great if I could see the schedule of someone I’ve already met with but you only get to see the schedule of the most recent person. It’s really frustrating to get consistent care.
- [R19] WeightWatchers Program Revised application: The new app is easier to navigate and is very user friendly
- [R30] WeightWatchers Program Hard to navigate: I really don’t like the new WW app. It is so hard to use. I want to just log my food in and not have to go through hoops to get to breakfast lunch dinner and snacks. I find it cluttered and not easy on the eye or easy to log in your food. I really hate the changes.
- [R61] Found Hidden fees: My subscription cost repeatedly increased due to changes in medication which were made mandatory because Found stopped offering my specific brand and/or dosing. Practitioners are unresponsive and the app itself is unintuitive.
- [R67] Found SCAM DO NOT DOWNLOAD: I just downloaded this and it will not let me use the app. I’ve tried all options ( 3) to log in 15 times each and it keeps kicking me back to the login page.DO NOT WASTE YOUR TIME WITH THIS SCAM APP!
- [R11] WeightWatchers Program Great way to easy weight loss: Found the app an easy way to monitor food intake, activity. I am accountable to myself and found it very easy to use.
- [R70] Found Double charged: I was inactive for one month and didn’t receive any medication and they still charged me the $199 monthly fee. So just be aware, that monthly fee is basically for using the app. Not the medication you receive.
- [R79] Found Confusing, non transparent pricing, poor care and response times: I was told by the app initially that I would be paying for a 6 month supply of the medication I preferred. Turns out that was the subscription price, which wasn’t even a thing the first time I tried this app, you just paid for the copay on the visits and the medication. So I was deceived there with no clear message saying that was f
- [R1] WeightWatchers Program Don’t like new app: Too much on the app now. Seems more time consuming tracking.
- [R25] WeightWatchers Program Weight Watchers App: The WW App is easy and convenient to keep track of my WW Points. I hope to lose the 40 lbs that Is my goal of achieving 150lbs. And I a “Weight Watcher Lifer”…”WW4life”🙏🏽👍🏽👸🏽
- [R64] Found Scam: You’re advertising and app are deceiving. You make it seem like the first month including the medicine is $50. I feel scammed. I’m not paying another $150. Waste of time, hope, etc. Customer service is terrible. Stole my money.
- [R22] WeightWatchers Program I couldn’t stay motivated without this app!: Thank you WW!
- [R29] WeightWatchers Program Not Alone: It’s getting started the best part is you don’t have to do it alone. Whenever you feel weak, you can go online and attend a workshop to help support you. But it’s really the encouragement and support you get in the face-to-face meetings.
- [R66] Found Hard to get Support.: Update: Finally got a human response and meds arrived after I made a stink in every public forum I could find. The app itself is ok. Need to spend more time with it. The program - time will tell. Took my medical information and my money. Medication still hasn’t shipped a week later. I cannot get a response from any human - tried in-App Support, email, and text. Slip third a
- [R95] Found Run away: Once again like everyone says, customer service is terrible and they will take all of your money. They will change policies and not let you know and charge you for things you never agreed to. Worst customer service out there.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store