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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

LastPass Password Manager vs Password Manager

LastPass Password Manager 4.4★ · Free to download 65
Winner Password Manager
Password Manager 4.8★ · Free + IAP 75

Password Manager (mSecure) has a slight edge due to its higher lifetime rating and consistent praise for reliability and ease of use, despite recent issues with updates and subscription models, while LastPass struggles with interface, functionality, and customer support.

Full reviews: LastPass Password Manager · Password Manager

Password Manager (mSecure) is generally praised for its reliability, security, and ease of use, with many long-term users, though recent updates and subscription changes have caused frustration. LastPass, while having many satisfied users, faces recurring complaints about its clunky interface, inconsistent functionality, and poor customer support.

Head to head

Features & Functionality tieR2R6R7R8
LastPass Password Manager LastPass users appreciate its core password saving capabilities R2R8 and some find it easy to use R17. However, many recent reviews highlight significant issues, including the inability to add new items R7, problems with password generation and saving R24, and inconsistent autofill . Users also desire attachment support beyond secure notes R6 and complain about Face ID/biometric issues R9R27R28R30. The forced single-device use for free users is a major point of contention R13R60.
Password Manager Password Manager (mSecure) is lauded for its comprehensive features, including attaching photos R71, auto-filling passwords , and syncing across devices . Users appreciate its ability to store various types of sensitive data beyond just passwords . However, recent updates have introduced issues like app crashes R67, search problems , and deleted or inaccessible passwords R63R64R70. Face ID/Touch ID functionality is a point of concern, with some finding it behind a paywall or unreliable .
Ease of Use & Interface edge: Password ManagerR1R3R17R18
LastPass Password Manager LastPass receives mixed reviews on ease of use. Some users find it easy and straightforward R17. However, a significant number describe the interface as clunky and archaic R1, hard to master R3, non-intuitive , and glitchy R18. Specific complaints include data loss when switching screens R1, difficulty with family account setup , and issues with scrolling and searching .
Password Manager Password Manager (mSecure) is widely praised for its ease of use and clean interface . Many long-term users highlight its simplicity and reliability . However, recent updates have led to user frustration with interface changes, making it hard to find passwords R63R64R70.
Reliability & Performance tieR2R10R18R24
LastPass Password Manager LastPass's reliability is a major concern for many users. Frequent issues include random logouts R24, constant master password prompts despite Face ID being enabled R27R30, and general bugginess and slowness . Some long-term users report a decline in reliability over time R10R18R24. However, other users report never having problems and finding it reliable R2.
Password Manager Password Manager (mSecure) has a strong reputation for reliability and security among its long-term user base R71. Many users report years of problem-free performance R71. Despite this, recent updates have introduced significant reliability issues, including app crashes on startup or search R67, data loss during updates or phone transfers , and records spontaneously deleting .
Price & Value tieR12R13R60R71
LastPass Password Manager LastPass is free to download but users express frustration with its pricing model. The free tier is limited to a single device R13R60, pushing users to pay for multi-device access. Some premium users feel the app has gone downhill after subscribing R12 and find the value proposition poor given the ongoing issues.
Password Manager Password Manager (mSecure) offers a free tier with in-app purchases, but many long-term users who paid a one-time fee (e.g., $20) for previous versions feel betrayed by the shift to a subscription model R79R91R103R105. They complain about constant nagging to upgrade and perceive the subscription as pricey R105. Some feel their paid features were downgraded . However, some paying users find the price extremely reasonable for the value R71.
Customer Support tieR19R22R25R31
LastPass Password Manager LastPass users report significant issues with customer support. Many complain about the lack of human support R19R22R25R31. Users struggle to get help with account recovery R25R31, MFA issues R22, or even canceling subscriptions , often being stuck in loops or unable to access support without logging in .
Password Manager Password Manager (mSecure) also faces criticism for its customer service. Users report unhelpful responses , a lack of sufficient support staff , and an inability to recover data or accounts when issues arise, such as losing a QR code for a new phone . Some users recall support being better in the past .
Pick LastPass Password Manager if

you prioritize a widely-used, established brand and are willing to navigate a potentially clunky interface and inconsistent performance for its core password management functions R2R8.

Pick Password Manager if

you value a password manager with a long history of reliability, a clean interface, and comprehensive features for storing various sensitive data, and are comfortable with a subscription model, despite recent complaints about updates and pricing changes R71.

Evidence note: Both apps have a significant number of negative recent reviews, skewing their current perception compared to their lifetime ratings. LastPass's free tier likely contributes to some negative feedback related to feature limitations. Password Manager (mSecure) has a strong base of loyal, long-term users, but recent updates and changes to its pricing model have generated considerable frustration.

Frequently asked

Does LastPass offer Face ID or biometric login?
LastPass does offer Face ID, but many users report it is inconsistent, frequently requiring them to enter their master password instead, and some even claim it was removed or is unreliable R9R27R28R30.
Can I use LastPass on multiple devices for free?
No, LastPass explicitly forces free users to choose between mobile or computer access, requiring a subscription to use it on multiple devices R13R60.
What are the main complaints about Password Manager (mSecure) updates?
Recent updates to Password Manager (mSecure) have led to app crashes R67, difficulty finding passwords due to interface changes R63R64R70, and in some severe cases, loss of data or inability to access passwords after updating or transferring to a new phone .
Is Password Manager (mSecure) a one-time purchase or subscription?
While previous versions of Password Manager (mSecure) were available as a one-time purchase (some users paid around $20), the current model is a subscription, which has frustrated many long-term users who feel they are being forced to pay again for features they already owned R79R91R103R105.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] LastPass Password Manager 5/5 · US App works great!: Love the app, have never had any problems with it and its serves its purpose perfectly! Would not use another tool.
  2. [R6] LastPass Password Manager 3/5 · US Why: Love it but need to be able to add attachments onto anything. Not just secure notes
  3. [R7] LastPass Password Manager 1/5 · US Worthless now that “Add Item” no longer works: The iOS app will not allow me to add a new item to my list of passwords. This renders the service worthless. I’ve reported this and updated the app several times to no avail. I guess it’s time to move onto a better password manager app.
  4. [R8] LastPass Password Manager 5/5 · US Awesome password manager!!: I can’t believe how amazing this app.is! I’ve always had to set and RESET my passwords too many time's before this app.
  5. [R1] LastPass Password Manager 1/5 · US Done with LastPass: They still have the same old clunky, archaic interface. On iPhone specifically if you are entering information like in the notes field, and then switched to another screen to get the info you need to put in, when you come back to LastPass, it has deleted everything you have put in so far. Since this is usually the critical information, I'm trying to record so that I never lose
  6. [R3] LastPass Password Manager 3/5 · US Too complex for 70’s: This is hard to master. I’m 70 and was expert at Apple when their products were (then) simple “Jobs” specials. Even the instructions weren’t all that complicated. At least I’m learning every day. “SIGH”
  7. [R17] LastPass Password Manager 5/5 · US Great app: Easy to use love
  8. [R18] LastPass Password Manager 3/5 · US Too many problems: It seems to frequently glitch and could be a little more user friendly. Have used it for years and considering a switch
  9. [R10] LastPass Password Manager 2/5 · US Long time user: The app is mediocre across the board. A password manager is a necessary evil in today’s world so having your Passwords and one spot is helpful but the app and it’s application is often
  10. [R24] LastPass Password Manager 3/5 · US Once good…: Keeps stumbling. Can’t generate a PW on new entries. Logs out randomly. Subscribed for >5 years… may start looking for alternative
  11. [R12] LastPass Password Manager 3/5 · US Gone downhill: I used to love this app. Never had any problems until I started paying for Premium. The latest issue is after I use LastPass to log into a website, LastPass asks me if I want to add it to LastPass. That is ludicrous!
  12. [R13] LastPass Password Manager 1/5 · US Forcing one account…: Not allowing someone to switch between computer and mobile devices as they wish without a subscription is pretty stupid. Switched to bit warden and then payed for their subscription because they didn’t strong arm me into it.
  13. [R60] LastPass Password Manager 1/5 · US Horrible Product: Its genuinely insane that you need to purchase a subscription to be able to use the app on multiple devices. I should not have to pay money to not have all my passwords locked on my computer. Genuinely disappointing.
  14. [R71] Password Manager 5/5 · US Many Years User, Great App: Very happy to pay the extremely reasonable price for a Premium subscription. I attach photos to entries, and it saves so much time. mSecure has been my trustworthy password & sensitive data keeper for many, many years. Never had even a hiccup of a problem. Perfect performance, always.
  15. [R19] LastPass Password Manager 1/5 · US No customer support: No one to call to reset my password and it’s a paid account and waiting to change phones but about you lose your po password
  16. [R22] LastPass Password Manager 1/5 · US Horrendous customer support: I can’t get logged in due to an MFA issue. I can’t get ahold of support and it’s been several days. Use 1Password and avoid these jokers!
  17. [R25] LastPass Password Manager 1/5 · US I’M LOCKED OUT!: I changed my email but LP didn’t change the account recovery email! I know my password but LP insists that I verify via email but sends recovery to my old email that I can’t access! I’ve emailed countless times but they won’t respond or fix. They are the ones that didn’t change my recovery email as requested!! And they enabled 2fa on my old email without letting me know! Get a clu
  18. [R31] LastPass Password Manager 1/5 · US No one to help: I had last pass for 10 years , it Was Wonderful! Then they switch to facial recognition , that was great! Then they wanted my password which I put in ( I used it For Years) now it will not accept it! There is no one to talk to , and the only way to get to the corporate office is to give your credit call number to another site! What a scam !
  19. [R9] LastPass Password Manager 3/5 · US No Face ID: The password saving, that’s all good. But the constant ask of attaching BIOMETRIC DATA to this?? Unreal. That’s what is keeping my rating from being a 5/5.
  20. [R27] LastPass Password Manager 3/5 · GB Sketchy: When using LPass on my iPhone I find that it will not always log me in using face recognition. I then have use the password. So now considering an alternative vault system.
  21. [R28] LastPass Password Manager 1/5 · US Removing FaceID is a deal breaker.: This decision is such a bad decision on LastPass development that I’m abandoning LastPass and moving to a different solution even though my subscription has just renewed. It’s practically unusable for the purposes I want on a mobile device. Congratulations to whoever made this decision at LastPass. You should change your title to head of subscription-renew
  22. [R30] LastPass Password Manager 3/5 · GB Point of finger recognition?: What's the point in finger recognition if you have to type in the ever growing password every other time?
  23. [R63] Password Manager 3/5 · US Update: Your newest update is horrible! I loved this app now I cant find certain passwords. It wants updates, I dont want to change over 100 passwords! Very disappointed!
  24. [R64] Password Manager 2/5 · US Don’t like new setup: Suddenly my list of passwords and the locations are moved to several different columns and are not found in the all group. This makes it hard when you need to find a password. Used this for years, but now I’m frustrated
  25. [R67] Password Manager 1/5 · US Update issue: Well I have been using this for years and now with the latest update the app crashes. The first thing it tries to do is sync and after about 5 seconds the app crashes. Great testing before deploying an update. The issue is with the sync to Dropbox. If you turn off sync no more crash. Please fix ASAP.
  26. [R70] Password Manager 1/5 · US Used to work: This used to work well. Now they changed everything. I cannot find my records. Will never use it again
  27. [R79] Password Manager 1/5 · US They Keep Winning Arguments I Never Made: I've used mSecure since 2010. I paid in 2010 and I paid again in 2016. For years I was a loyal customer who recommended it freely. I'm the exact person this developer claims to protect, and I'm the one writing this. Then the deal changed under me. The product I'd already bought twice got reorganized into something I didn't recognize and routed into a subs
  28. [R91] Password Manager 1/5 · US Bad bad bad: They update and hold your info hostage until you pay to update.
  29. [R103] Password Manager 2/5 · US I Liked mSecure4 Much Better 😔: Some years back I purchased mSecure5 but didn’t ever used it much because I liked 4 better. Recently 4 wouldn’t open up any more, so luckily I was able to open up 5 & import all my data from 4. I just upgraded to premium but the interface looks exactly the same as 5 “Essentials” + they charge you yearly just to have it. Premium isn’t a “once-$-done” type of purchase
  30. [R105] Password Manager 3/5 · GB Too pricey: I still use the old one which I purchased for about £5. This one is over £20 which is I think too expensive

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store