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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Inventory Now vs Sortly

Inventory Now 4.7★ · Free + IAP 75
Winner Inventory Now
Sortly 4.7★ · Free to download 60

Sortly is better for comprehensive inventory management with advanced features like QR codes, but its recent drastic price hikes make Inventory Now a more stable and affordable choice, especially for small businesses.

Full reviews: Inventory Now · Sortly

Inventory Now offers a user-friendly experience with strong customer support, ideal for small businesses, though some users desire more advanced features. Sortly provides robust organization tools and QR code functionality, but recent, significant price increases have led to widespread user dissatisfaction and cancellations.

Head to head

Features edge: SortlyR3R5R6R15
Inventory Now Inventory Now is praised for being easy to use and allowing custom categories R5. Users appreciate features like multi-location tracking and low stock warnings . However, many users request additional features such as multiple photos per item R3R6R44, color and size options, customizable fields R3, the ability to track individual sales and customer details R15, and better sorting/search options . Some also note issues with barcode scanning not pulling data and calculations not working correctly .
Sortly Sortly is highly regarded for its robust organization capabilities, including QR code generation R80, and its ability to manage diverse inventories like cookie cutters or war gaming miniatures . Users find it simple yet feature-rich and effective for tracking items across multiple locations . However, some users report bugs like data loss or freezing , random quantity jumps , and issues with photo orientation or camera zoom after updates . A common request is for dark mode support .
Ease of Use edge: Inventory NowR5R8R18R20
Inventory Now Users generally find Inventory Now easy to use and navigate R5. Many highlight its simplicity and effectiveness for small businesses R8. However, some users encountered issues with the app freezing when taking pictures R18 or not allowing easy editing after mistakes . There are also mentions of confusion between different versions R20 and difficulties with importing/exporting data .
Sortly Sortly is frequently praised for its user-friendly interface and ease of learning R80. Users appreciate how quickly they can organize inventory with pictures R80. Despite its overall ease of use, some users have reported the app freezing or having issues with photo functionality .
Reliability tieR10R11R13R19
Inventory Now Inventory Now has mixed reviews regarding reliability. While some users have used it for years without issues R11R20, others report critical problems like all inventory disappearing R10R19R28 or items being incorrectly moved back into inventory . Syncing issues between devices are also a concern R13. Some users experienced the app crashing or freezing .
Sortly Sortly users have reported significant reliability issues, including the app not saving or losing data , random quantity jumps , and the app reverting to a free version despite a paid subscription . While some users have had long-term positive experiences , others describe bugs that make the app almost unusable after updates .
Price/Value edge: Inventory NowR1R2R4R16
Inventory Now Inventory Now's free version limits users to 20 items, with a subscription cost of $60 a year for more R1R2. Some users find this reasonable R2, while others, especially those looking for a free app, consider it too expensive R1. There are complaints about the pricing model changing, locking up existing inventory without warning R4R16, and the iPad version being too expensive or not a universal app .
Sortly Sortly faces overwhelming criticism for its pricing model and drastic, often unethical, price hikes. The free version is limited to 100 items R75R78, after which subscriptions can jump to $450, $499, $500, or even over $1,000 per year R75. Many long-term users report price increases of 300-400% or more, sometimes with little notice, forcing them to cancel . Users feel it's too expensive for home or small business use and prefer a one-time purchase or a more affordable mid-tier plan R78.
Support edge: Inventory NowR7R11R13R14
Inventory Now Inventory Now receives highly positive feedback for its customer support. Users frequently praise the developer, Logan, for being responsive, helpful, and directly involved in resolving issues and implementing new features R11R14R20. However, there are conflicting reports of poor or non-existent support, with users stating they sent multiple emails without a response R7R13R19.
Sortly Sortly's support is mentioned less frequently, but some users have had positive experiences, receiving detailed and easy-to-understand emails within 30 minutes . Others report that bugs are resolved promptly . Conversely, many users complain about a complete lack of response from customer service, especially regarding billing issues or attempts to cancel subscriptions .
Pick Inventory Now if

You are a small business owner looking for an easy-to-use inventory app with good customer support and a more stable, predictable pricing model R5R14. You prioritize direct developer involvement and responsiveness for feature requests and issue resolution .

Pick Sortly if

You need advanced organizational features like QR code generation for complex inventory management R80 and are willing to pay a high, potentially fluctuating, annual subscription for robust functionality, or you have a very small inventory that fits within the free tier .

Evidence note: Sortly's lifetime rating is higher, but recent reviews are heavily skewed negative due to significant price hikes, impacting its current value proposition. Inventory Now has fewer reviews overall, and while some praise its support, others report no response, indicating inconsistency.

Frequently asked

What are the free tier limitations for each app?
Inventory Now's free version is limited to 20 items, after which a subscription of $60 per year is required R1R2. Sortly's free version allows up to 100 items, with paid plans starting around $450-$500 per year for increased limits R75R78.
Do these apps support multiple photos per item?
Inventory Now users frequently request the ability to add multiple photos per item, indicating it is currently limited to one R3R6R44. Sortly reviews do not explicitly state a limit, but users generally praise its photo capabilities for organizing inventory R80.
Are there issues with data loss or syncing?
Inventory Now users have reported significant issues with inventory disappearing or not syncing correctly across devices R10R13R19R28. Sortly users also mention bugs like data not saving or being lost, and random quantity jumps .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Inventory Now 3/5 · US Needs some extra features: I like this. What I think needs to be added and/or changed 1) be able to add multiple photos of items (I sell swim wear I need to see the front and back of the item) 2) add color option 3) add size option 4) make fields customizable That’s all I can think of that is missing for my needs in an app right now.
  2. [R5] Inventory Now 5/5 · US Inventory Now: This app is easy to use. You can add your own categories and sub-catagories.
  3. [R6] Inventory Now 3/5 · US Would give 5 but need to take more pix of items: Great user friendly app but you should be able to add more than one photo. I need to take multiple pix of my items. Please add this option
  4. [R15] Inventory Now 3/5 · US More detail needed: I think this app needs work, for example I would like options to track individual sales within a single product. Details of specific customers and inventory reduction.
  5. [R8] Inventory Now 5/5 · US Awesome App: This app has really helped my business, it’s an awesome app and I suggest everyone looking for an inventory app to get his one, you will not regret it! My business wouldn’t survive if it wasn’t for this app, it has benefited so much. This is the way to go and I wouldn’t change for anything. Thank you so much!
  6. [R18] Inventory Now 3/5 · US It has a great start: It's has a great start, but getting really aggravating that it's screen freezes when I try to take picture of barcodes. If they could fix this I would definitely give it more stars!!
  7. [R20] Inventory Now 4/5 · US Has been a very good tool: For years I had trouble tracking my inventory. Then I tried Inventory Now. I’ve been satisfied even though I got confused because the iPad version compared to the Online Version were not the same. I am changing to a Corporate System so no longer need this app. Thanks Logan Sease for an excellent product and the best support ever.
  8. [R10] Inventory Now 1/5 · US A Nightmare!!!: I would give this a negative reviews if I could!! I pulled up the app today to find that all of my inventory is gone!!!! It shows I have absolutely 0 items in inventory!!! That is hours and hours of work all gone!! Truly a nightmare! I will be looking for a new inventory management system today!
  9. [R11] Inventory Now 5/5 · US Fantastic app and support: I’ve been using this app for years now and it just gets better and better. The support and request for new features is amazing. I could absolutely not live without this!
  10. [R13] Inventory Now 1/5 · US Doesn’t sync, messed up my inventory, CS does not respond: We have only 2 devices, and this app can’t keep track of inventory and sync 2 iPhones. My inventory is messed up! Customer service doesn’t even reply. And it is a PAID SOFTWARE!!
  11. [R19] Inventory Now 1/5 · US They deleted my 1 year-long inventory: Thanks a bunch. All my inventory is gone. Then an answer to contact them, they never answer.
  12. [R1] Inventory Now 1/5 · US Subscription cost for over 20 items is $60 a year: Just looking for free simple app.
  13. [R2] Inventory Now 4/5 · US Locks: This app looks great but I couldn’t try the features. The price is reasonable. However, the app locks at 20 items of inventory in the free version. I didn’t realize that would happen so I didn’t try all the features before it locked. I also did not have a chance to export the inventory before it locked, so it wasted 2 hrs of my time.
  14. [R4] Inventory Now 1/5 · US Bad Support: I used the free version for years. They decided to make it a paid service without giving any warning now my inventory is locked up with no way to retrieve it. I would pay except they are 2 different apps.
  15. [R16] Inventory Now 1/5 · US They should not update: I stopped using this app after recent update. New updated app is literally “New app, with different data format and payment plan. I bought iphone and ipad app. But my app status is now ‘trial’ and ask to subscribe monthly payment. I talked to the developer about the data format but he didn’t understand still. So I gave off. He should leave the old app and build new one.
  16. [R7] Inventory Now 1/5 · US No support: I downloaded and paid for the full package based on the reviews. I received several welcome emails mentioning I could email anytime to receive help with questions/concerns. I have sent 4 emails about a very simple question and have never received any support. Very disappointed and haven’t used the app since.
  17. [R14] Inventory Now 5/5 · US Great app/ Great support: I’ve been using this app for a couple years now for a small business, it’s fantastic, 10 fold better than any other app I’ve tried and the customer service is hands down the best I’ve encountered, hats off to Logan for his app design/maintenance and above all his customer service
  18. [R75] Sortly 3/5 · US Love it but the pricing no: I love this app It come with 100 free entry’s and then it’s $499 /year that is crazy unfortunately
  19. [R78] Sortly 3/5 · US Great App, Crazy Expensive: The app is great and easy to use. But it caps out at 100 items for the free version and then it costs $500 PER YEAR to increase that limit to 1k or 2k (can’t remember which). That’s an insanely high cost, especially for a recurring payment. I’d pay less for a one time up-front cost to just increase my total inventory space (don’t need an additional/fancy features). Not
  20. [R44] Inventory Now 5/5 · US Great but could use a couple more features: This is a great little app if you just need something simple to track you inventory. Would love two things added though: a place to input additional expenses, like office supplies or bulk shipping costs. Currently there is no place to track any expenses. I’d also like the ability to add more than 1 photo so I could add a photo of the item as well as a ph
  21. [R80] Sortly 5/5 · US Simple and exactly what I need: This is the first time I’ve ever written a review for an app. I operate a commercial shipping container depot and rental fleet. I looked all over for inventory software that was easy to use and didn’t have 300 extra features I don’t need getting in the way. I downloaded this app and within two hours, our intern had the entire inventory organized, with pictures!
  22. [R28] Inventory Now 1/5 · US Seems to work great, but...: Was nifty. I set auto backup. It deleted everything and there is no way to restore from backup. Disappointed.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store