TripIt vs Tripadvisor

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] TripIt 5/5 · US Organization works great: Love how this helps me find every reservation! Use for camping around the USA and Canada. Wish all reservations systems worked the same but can keep it all organized perfectly.
2. [R11] TripIt 5/5 · US 10+ year TripIt user: Our family has been using TripIt for more than 10 years. Every trip no matter how big or small gets put into the app. We never have to look for an email or print out a receipt. Every detail is included in TripIt. The email forwarding works very well; no copy and paste, no re entering info. Best travel app we use.
3. [R64] Tripadvisor 1/5 · US Nothing like breaking a perfect app for no reason: I’ve been using y’all for years, but I’ve got to find an alternative. This mapbox map thing is clunky and unhelpful As a user: I would like to see a list of things to do nearby. Clicking “Nearby” brings me to an infuriating map with no list view. I have no interest in zooming in to various pins on the map & clicking through them. Feels like y’a
4. [R116] Tripadvisor 1/5 · US List View Gone: This used to be an incredible app. You could easily search what’s nearby and open now and get a LIST of restaurants. Now it only gives you a map view which is completely useless. Apparently this is some sort of update to push people towards using a map so you can see a bunch of little dot but no idea what the restaurants are until you tap on them. Whoever thought this was a good
5. [R1] TripIt 2/5 · US Buggy: Consistently loosing email integration. Tells me to reestablish email sync. I see nothing in settings that allows me to do this.
6. [R3] TripIt 3/5 · US Just keeps getting worse: Every trip I plan over the past few years finds new ways for this app to get glitchier. This time I have multiple confirmation numbers for multiple legs of my trip, but getting these numbers to stick to the correct flights is impossible - any changes affect multiple or all flight information. The app won’t let me upload a screenshot of the correct numbers. And there is
7. [R12] TripIt 3/5 · US Great app but needs work: I use this app quite a bit. It helps me in all my vacation planning for all my future trips. Lately though I keep getting rejections from email flight reservations. If I just forward the booking email from an airline it will bounce back many times. I'm not sure why and sometimes I have to go in to the booking email and strip things out for it to work. It's not fool proof
8. [R40] TripIt 2/5 · US App continues to crash: Even after an update the pro version continues to crash making the app and the money paid for it worthless. Never had problem before. But when out of country I rely on this app. Not sure I can recommend this to anyone to pay for pro version now.
9. [R104] Tripadvisor 1/5 · US App Crashes: This app either locks up or crashes when I’m trying to research something! It’s useless to me! 😠
10. [R108] Tripadvisor 1/5 · US Terrible customer service.: They don’t care about your safety. They refused to refund me money for a boating excursion despite the severe weather at the time. Clearly not concerned with customer safety.
11. [R26] TripIt 5/5 · US Great app for organizing travel: So glad to have this app. You can at a glance share the itinerary and share with your loved ones. Was using free version for a while but have switched to the paid version which allows you to save all of the confirmations and more details provided by hotels and tour companies so you don’t have to search through emails or printouts.
12. [R52] TripIt 5/5 · US Faithful user!: I started using Tripit a few years ago. My husband travels a lot for work. I frequently go with him and we also travel often for vacations. I upgraded to Tripit Pro with zero regrets. It is so nice to have all of the information in one place, quick and easy to access and well organized. I love how I can find nearby places right in the app. Saves all the addresses and flight info I
13. [R92] Tripadvisor 1/5 · US Dont use this company: This company is unprofessional and inconsiderate of there customers.. they have no issues taking your money and then make you try and resolve issues with tour agents rather through them where the trip or activity was booked. Then they waste your time transferring you from agent to agent which all are of no help and when you try to escalate it they tell you no supervisor is a
14. [R96] Tripadvisor 1/5 · US FAKE RATING TripAdvisor removes removes they don’t like without cause: Trip advisor doesn’t post ALL reviews that are submitted even if they are 100% truthful based on real experiences with a business. So don’t bother using this site as a consumer because they lie. You are not seeing the true rating of places because they are purposely removing bad reviews without reasonable cause. NO FREE SPEECH
15. [R13] TripIt 1/5 · US No customer service: I signed up for TripIt to track my itinerary for a trip. When I sent things that had to be manually uploaded, I couldn’t get them uploaded from TripIt. They kept uploading other people‘s trips to my trip, but then never would put my stuff on my trip. I emailed multiple times and they just kept saying we’ve updated your trip but they hadn’t. I kept deleting other peoples trips
16. [R37] TripIt 1/5 · US Frequently locks me out of my Pro account: I have used TripIt with a Pro account and loved it, but recently it started locking me out of my account for 12 hours at a time. It turns out that if I have my VPN on it triggers an account lock and I cannot access my account. Why TripIt treats VPNs in such a stupid fashion I cannot imagine, but I sometimes use a very popular VPN when traveling and losing
17. [R112] Tripadvisor 1/5 · US Worse service ever!!!: They were extremely slow serving, and food was lukewarm warm at best. Three of the servers worried more about cleaning a table next to us rather than serving us dessert even when we motioned them to our table. Do not go to this place if you want good food. Many dessert items were out of stock . Why????