Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Rebtel vs Libon

Rebtel 4.8★ · Free to download 70
Winner Rebtel
Libon 4.6★ · Free + IAP 55

Rebtel is generally preferred for its call quality and reliability, despite some recent issues with pricing and customer service, while Libon struggles more with consistent call connection and has seen significant price increases.

Full reviews: Rebtel · Libon

Rebtel is favored by many users for its consistent call quality and reliability, though recent reviews highlight concerns about rising prices and declining customer support. Libon offers competitive pricing but frequently faces issues with call connection, dropped calls, and a lack of responsive customer service.

Head to head

Call Quality and Reliability edge: RebtelR2R3R5R6
Rebtel Many Rebtel users praise its clear voice and reliable connection, even for international calls, with some calling it the 'most reliable' for emergency calls and job interviews R2R5R9R14. However, a significant number of recent reviews report calls cutting off abruptly, dropping after a few minutes, or failing to connect entirely, even with good internet R3R6R10.
Libon Libon users frequently report poor call quality, with issues like not hearing the other person, calls cutting off, or calls failing to connect or ring . Some users do find the connection quick and the voice clear, but these are less common sentiments .
Pricing and Value tieR1R3R4R7
Rebtel Rebtel is described as 'economical' and 'very affordable' by some users R3R15. However, many recent reviews complain about 'insanely high' or 'relatively pricey' rates, unfair changes in money, and being charged for ringing or unsuccessful calls R1R4R7.
Libon Libon was once considered 'very affordable' and 'economic' . However, numerous recent complaints state that prices have gone up, minutes have decreased, and rates have 'more than tripled,' making it 'too expensive' and 'garbage' compared to competitors .
Customer Service and Support edge: RebtelR4R10R18R26
Rebtel Rebtel's customer service is a major point of contention. While some past users found it good, recent reviews describe it as unresponsive, difficult to reach a human, and ineffective at resolving problems, with tickets being closed without resolution R4R10R18R26.
Libon Libon's customer service is widely criticized for being unresponsive or non-existent . Users report sending emails without replies and having no one to contact when issues arise with payments or services .
Account and Payment Issues tieR3R18R19R21
Rebtel Rebtel users report various account and payment problems, including credits not reflecting, issues with OTP verification, inability to add payment cards, being charged after cancellation, and Apple Pay not working R3R18R21. Some users also complain about money being stolen or charges for services not rendered R19.
Libon Libon users experience payment and account issues such as minutes not being added after purchase, automatic country selection leading to incorrect purchases, and difficulty making payments with iPhone . There are also complaints about minutes expiring or being decreased unfairly .
Pick Rebtel if

Pick Rebtel if you prioritize generally good call quality and reliability for international calls, especially if you've had success with it in the past R2R5R14. It might also be a better choice if you need to send money or top-ups to family .

Pick Libon if

Pick Libon if you are looking for an app that can connect directly to mobile and home phones overseas without the recipient needing the app, and if you are willing to overlook potential connection issues for what can sometimes be good call quality .

Evidence note: Both apps have a mix of positive and negative reviews, with recent negative reviews for both focusing on price increases, call quality degradation, and poor customer service. Rebtel has a much larger review base, which might skew its lifetime rating higher despite recent complaints. Libon's free + IAP model means some negativity could stem from free-tier limitations, but many complaints are from paying users.

Frequently asked

Do Rebtel and Libon offer good call quality?
Rebtel generally receives praise for clear voice and reliable connections, with many users reporting excellent service for years R2R5R9R14. Libon's call quality is more inconsistent, with frequent reports of poor sound, calls cutting off, or failure to connect, though some users do experience clear voice and quick connections .
How do Rebtel and Libon compare on pricing?
Both Rebtel and Libon have faced recent criticism for increasing prices and reducing minutes, despite some users initially finding them economical R1R3R15. Rebtel users also complain about being charged for ringing or unsuccessful calls R7.
Is customer support reliable for Rebtel and Libon?
Customer support for both Rebtel and Libon is widely reported as poor and unresponsive. Rebtel users describe difficulty reaching a human and tickets being closed without resolution R4R10R18R26. Libon users similarly report no responses to emails and a lack of available support when issues arise .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Rebtel 5/5 · US Siempre uso esta Aplicación y funciona perfecto: Funciona muy bien
  2. [R3] Rebtel 3/5 · US Buena pero tiene sus problemas: La verdad la aplicación es muy buena, y comparada con otras, es económica, qué problema veo, que hay días que se traba y no salen llamadas, el saldo no se refleja algunas veces bien sino que sale 0$ teniendo saldo, y hay países que de plano no salen llamadas como es El Salvador. Trabajo con la aplicación y algunas veces me ha tocado recurrir a otras aplicaciones
  3. [R5] Rebtel 5/5 · US Cálidad: Exelente servicio
  4. [R6] Rebtel 3/5 · US The sound quality was fine until it simply cut off. I: Although I am happy with the rates, every call I have made to date has abruptly cut off. This waste immense time and cost extra money.
  5. [R1] Rebtel 1/5 · US Insanely low rates: They bring you in with discount then their price go up insanely high.
  6. [R4] Rebtel 1/5 · US No resolution from customer service!: This used to be my favorite app to use for years! Especially the customer service even if it is relatively pricey. Now they stop actually trying to resolve the problem and just beat around the bush.
  7. [R7] Rebtel 1/5 · US Charging for just ringing: This app charges a min per ringtone!
  8. [R10] Rebtel 1/5 · US Bad service now: I have been a RebTel customer for 10 years. Their Service used to be good. Now calls drop after 2 mins of being on the phone with people in Dubai or Kerala. The support process is very difficult. There's no simple way to get in touch with a human. They create and innundate with support tickets but nothing every happens. They close the support ticket saying I didnt respond. but
  9. [R18] Rebtel 3/5 · GB OTP failure: Unfortunately often the one time password feature often doesn’t arrive in your phone. Once it’s set up it’s ok, but the support takes time to get back to you and if you need to revalidate, you could be waiting a little while. But when it’s installed it works very well.
  10. [R26] Rebtel 5/5 · US Charged after cancellation: Getting charged after subscription has been cancelled and payment information has been removed! No help available besides their useless bot…
  11. [R19] Rebtel 1/5 · US Estafadores: Una linea q solo te roba el dinero envias un paquete a otro pais y nunca llega pense q la targeta era el problema y le paso a mi amigo igual perdi dinero en está ap
  12. [R21] Rebtel 3/5 · GB Not as promised: Downloaded the app and at start registering verification code never received even after trying 5 times.
  13. [R9] Rebtel 3/5 · US Connectivity: Very nice. No air drop. Clear voice.
  14. [R14] Rebtel 5/5 · US Best Emergency Phone: If you need a phone to make calls last minute and you got a call because you’re overseas or something this is the most reliable one ever. I did multiple job interviews from this phone app and nobody complained about being able to hear me on the call has never dropped suddenly. This is a hidden gem as a four year plus digital nomad - highly recommend this guy.
  15. [R15] Rebtel 3/5 · US Good app when it works: I like the monthly schedule. It is very affordable and call quality is generally good. However, it’s frustrating when I try to make a call and the app can’t connect to Reptel server, making it impossible to make a call or seek support via the app. This happens even though the device is connected to fast WiFi internet connection.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store