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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

WebMD vs Drugs.com Medication Guide

WebMD 4.7★ · Free to download 60
Winner Drugs.com Medication Guide
Drugs.com Medication Guide 4.8★ · Free to download 75

Drugs.com Medication Guide is the better choice for reliable medication management and information, despite recent changes to its pricing model, while WebMD struggles with persistent technical issues and less accurate symptom checking.

Full reviews: WebMD · Drugs.com Medication Guide

Drugs.com Medication Guide excels in medication tracking, drug interaction checks, and providing detailed drug information, though users are frustrated by recent subscription changes. WebMD, while a popular resource for general medical information, is plagued by bugs, slow loading times, and a symptom checker that users find unhelpful.

Head to head

Features and Information Quality edge: Drugs.com Medication GuideR1R2R5R11
WebMD WebMD is praised for providing general medical information and explanations in lay terms, making it accessible for quick research on conditions and treatments R2R5R11. However, its symptom checker is frequently criticized for being inaccurate, giving far-fetched results, or failing to recognize user input R1R40R51R52. Some users also report missing or insufficient information for specific definitions or drugs . The app also previously had an allergy tracker, which was a valued feature but has since been discontinued .
Drugs.com Medication Guide Drugs.com Medication Guide is highly valued for its comprehensive drug database, offering detailed information on medications, dosages, side effects, and drug interactions . Users appreciate its pill identifier feature and the ability to create and manage medication lists for themselves and their families R74R87. Some users, however, note that it lacks drug class information and that the pill identifier has changed and become less effective for some .
Ease of Use and Reliability edge: Drugs.com Medication GuideR3R6R7R8
WebMD WebMD users frequently report significant technical issues, including the app not opening, slow loading times, and crashing R6R8. Many users struggle with account management, such as saving personal information like sex, updating profiles, or changing passwords, often encountering endless loading screens or error messages R3R7. The user interface is described as clunky and hard to navigate, with too many pop-ups and a lack of Face ID . Medication reminders can be buggy, automatically marking doses as taken or having unwanted notifications R18R21.
Drugs.com Medication Guide Drugs.com Medication Guide is generally praised for being user-friendly and easy to use, especially for managing medication lists R74R87. However, recent updates have introduced usability issues, such as difficulty adding or editing medications, with options moved to the bottom of long lists . A significant number of users report persistent login problems, being logged out frequently, or being unable to log in at all, especially with Apple ID . Some users also experienced crashes when trying to identify medications or when trying to load new information .
Price/Value and Support tieR7R13R33R43
WebMD WebMD is a free app, but some users complain about ads R48. There are also reports of issues with doctor profiles not matching R13 and medication pricing being inaccurate on WebMDRx R43. Support seems to be unresponsive or ineffective for persistent issues like account updates R7R33.
Drugs.com Medication Guide Drugs.com Medication Guide has faced significant backlash due to recent changes in its pricing model. Users who previously paid a one-time fee or a low annual fee (e.g., $2.99 or $5) to remove ads are now being charged monthly subscriptions, some as high as $8.99 or $29.99, which they perceive as greedy R61R64R70. Many users report being unable to cancel subscriptions or contact support, encountering error messages or non-functional links R70. The app also has limitations on the number of profiles for free users . International users, particularly in the UK, find the app less useful as its drug database is primarily US-centric .
Pick WebMD if

you need a general medical reference for conditions and treatments explained in simple terms, and you are less reliant on advanced features like a reliable symptom checker or medication management R5R11.

Pick Drugs.com Medication Guide if

you need a robust tool for tracking multiple medications, checking drug interactions, and accessing detailed drug information, and you are willing to navigate or pay for its subscription model R74.

Evidence note: Both apps are free to download, but Drugs.com Medication Guide has recently introduced subscription tiers for ad removal and additional features, leading to significant user frustration and negative reviews regarding pricing and cancellation difficulties. WebMD's negative reviews are more focused on technical bugs and feature limitations.

Frequently asked

Can I track my medications with these apps?
Yes, both apps offer medication tracking and reminders, but WebMD's reminders can be buggy and automatically mark doses as taken R18R21, while Drugs.com Medication Guide is highly praised for its comprehensive medication list management and interaction checks R74R87.
How accurate are the symptom checkers?
WebMD's symptom checker is frequently criticized by users for being inaccurate, providing far-fetched results, or failing to recognize user input R1R40R51R52. Drugs.com Medication Guide does not primarily feature a symptom checker, focusing instead on medication information.
Are there any costs associated with these apps?
Both apps are free to download, but Drugs.com Medication Guide has recently introduced monthly subscription fees, with users reporting charges of $8.99 or even $29.99, to remove ads and access full features, which has caused significant user dissatisfaction R61R64R70. WebMD is free but some users mention ads R48.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] WebMD 2/5 · US Why am I always DYING?: So I have used this app for many years and when it tells me I’m dying or tells me my kids are dying I delete it!! But I am having some very troubling symptoms so I thought I’d try it again! I’m not dying, but it’s not recognizing the answers to the questions it asked! I’m having abdominal pain and I marked the box that says prior appendix surgery, and then when I went to go
  2. [R2] WebMD 4/5 · US Very helpful go to references: I find this very helpful for quick research on my medical conditions. Seeing a dr for every little thing is unproductive.
  3. [R5] WebMD 5/5 · US WebMD: An excellent medical site that explains in lay terms medical diagnoses and treatments. The explanations are geared to patients and give information that is aimed at a layperson.
  4. [R11] WebMD 4/5 · US Healthy dad wanting solid medical info: WebMD is a trusted site with credible, clear, and helpful information for me and my family. I appreciate the lack of hyperbole, direct information, and that it doesn’t always have an answer. It reminds me that it’s a resource but not the end-all/be-all for everyday medical issue questions.
  5. [R3] WebMD 3/5 · US “Save your sex for faster symptom checker”: The app will not save my sex! Bug. Please fix. Thanks
  6. [R6] WebMD 3/5 · US Won’t always open: I love this app and have used it for many years to track medication and check symptoms, but it is getting really frustrating. That half of the time I try to open it it won’t open. Please fix this!!
  7. [R7] WebMD 1/5 · US Not worth my time!: I received a security alert that my data may have been breached and was advised to change my password. Sounds reasonable except WebMD’s systems don’t actually work. This issue has been ongoing since at least mid-2025. Any attempt to update account information results in an endless spinning cog that never completes. I tested this on: • WebMD’s website (Safari and Firefox) • T
  8. [R8] WebMD 5/5 · US Slow loading: I love this app. I use it every day for my reminders and notifications. The articles are also helpful ind interesting BUT when opening the app it loads slowly. Hope it can be fixed 🤞🏼
  9. [R13] WebMD 1/5 · US How about matching the right Doctor to the correct profile???: Searched Dr Emily Sheveland, found her; profile is for a Dr Hurt… huh?
  10. [R33] WebMD 3/5 · US Like the app, when it doesn’t crash.: Just downloaded the app on my iPhone 15 Pro (I’m running the most current operating system version: 17.4.1). When I search in the app for ‘tennis elbow exercises’ and afterwards tap on the article to open it, the app immediately crashes and kicks me out to my Home Screen. I rebooted my phone, and tried again, but the same problem still occurs. As a result, I c
  11. [R43] WebMD 1/5 · US Price waaay off at the store: Needed Airsupra inhaler and found it on WebMDRx but upon further review I found out the same item in store was $500 more. Was so disappointed
  12. [R18] WebMD 3/5 · US Medication Reminders: The medication reminders will automatically move on to the future if you are an hour behind in taking the medication. You have to be really careful or you will end up “Taken” a medication that it is not time for. There is no way to undo the error. The app then becomes absolutely pointless for the medications for the remaining of the day. I’m only giving this app three stars b
  13. [R21] WebMD 3/5 · US I like the app.: I like the app but I don’t love it. The medication reminder needs to have a different notification tone from other apps to make it stand out. It also sends me a ton of notifications that I don’t want even tho I have them turned off. I only want med reminder notifications. Please fix. Otherwise, the app is great. I like pill identifier, symptom checker, as well as that I can save
  14. [R74] Drugs.com Medication Guide 5/5 · US Awesome: This app is exactly what I needed. It helps me with my medications. I use it frequently to add or remove my medications. When going to a doctor and they need me to give them my medications it is always on my phone so I can give them an accurate account. It can also be printed out. You can also add each of your family’s meds. Highly recommend.
  15. [R87] Drugs.com Medication Guide 4/5 · US Love this App: It keeps all my meds organized, identified in alphabetical order, with dose amounts, times per day and short reference of what it is used for. It could be printed in a short list version or a longer more descriptive version with possible interactions with other drugs and previous drugs taken. I use it for my whole family. I print it out for each of our doctor visits. It is also easy
  16. [R40] WebMD 1/5 · US Very Narrow Symptom Checker: If you have ONE symptom, this app may help you. If you need to include several symptoms for an illness, it gives you results for only one symptom. For example, a very young child with several concerning symptoms, rash/fever/pain, it gives you you “grass allergy,” or “injury”, or “eczema”. And the answers are common sense that you already would have ruled out.
  17. [R51] WebMD 3/5 · GB Poor developer upgrade: What had been a user friendly and reliable app for years has overnight become an absolute joke. Symptoms are now so vague they are of no use and tend to give you the same few possible outcomes regardless..... Then the listed Conditions given after the vague symptoms have been entered no longer load when you click for further information you just get the wheel of doom and gi
  18. [R52] WebMD 2/5 · US Symptoms checker: This used to be a helpful source of information but at some point they changed the format, doing away with the clarifying questions. Half the time the results are far fetched at best. If I reply my knee hurts on the outside why give me results that specify the inner side of the knee? Why jump to blood clots without asking if there was an injury involved?
  19. [R48] WebMD 3/5 · GB Remove the Adds: Was better when there was NO advertising I would have given it 5 stars then.
  20. [R61] Drugs.com Medication Guide 1/5 · US Mental Health app: I’m really kinda irritated with the app! It says that they are gonna charge you for $2, and then before you can blink, you have another charge for $14.99 and another after that, fortunately my credit card blocked the third transaction before it could go thru!!! This is very unbelievably rude and unprofessional in my opinion! I will definitely be changing the settings on my iPhon
  21. [R64] Drugs.com Medication Guide 1/5 · US Sad to see it happen to this app: This is a great app, or was I should say now. To go from paying five dollars to remove ads to now you gotta pay $8.99 a month to remove ads just shows how many developers and companies are going to greed immediately. I definitely pay to move ads and I don’t need all the other extra stuff as much but to go from five dollars a year to now have to pay nine bucks a mo
  22. [R70] Drugs.com Medication Guide 1/5 · US Scam: Used to be great years ago! I paid $2.99 to remove ad’s, now they have Plans up to $29.99! I’ve tried to contact them through support and they give me an error message!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store