Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Drugs.com Medication Guide

60
User verdict / 100 High confidence Divided

Drugs.com Medication Guide is a highly-rated app for medication information and management, but recent updates have introduced significant issues with subscription models, login stability, and app functionality, leading to user frustration.

4.8★ lifetime (15,577) Free to download since 2013 by Drugsite Trust updated 1.1 mo ago recent negative 9% 120 reviews across 4 regions
Subscription & Pricing Account & Login Issues Core Functionality Ads & User Experience
5★292
4★33
3★11
2★9
1★25
recent reviews across 4 regions, vs the 4.8★ lifetime average

The Drugs.com Medication Guide app provides a comprehensive database for medication information, interactions, and personal medication tracking, highly valued by medical professionals and general users alike for its accuracy and organization. However, recent changes to its subscription model, frequent logout issues, and technical problems with account access and ad removal have significantly impacted user satisfaction.

What users like

  • Comprehensive medication information, including interactions and side effectsR11R14R19R80
  • Effective for organizing and tracking personal and family medicationsR5R8R13R29
  • Useful for identifying unknown pills by imprint, shape, and colorR1R44R58R85
  • Reliable and accurate information, trusted by medical professionalsR20R21R33R75
  • Allows printing of medication lists for doctor visitsR8R13R25R31

What users complain about

  • New subscription model is significantly more expensive and perceived as greedyR2R4R23R27
  • Users frequently get logged out and face issues with account access and registrationR36R79R94R161
  • Difficulty canceling subscriptions and contacting customer supportR2R23R26R32
  • Pill identification feature is less effective or broken for some usersR49R55R169
  • Increased and intrusive ads, sometimes blocking content or forcing surveysR50R275R341
  • Loss of previously saved medication data for some usersR156R36
  • Problems with app loading, adding new drugs, and general functionalityR6R61R103R290
  • Lack of support for Apple ID sign-in and issues with security verification (CAPTCHA)R54R172R182R251
  • Printing functionality has been removed or made difficult for some usersR84
  • Information may not be localized for all regions (e.g., UK, Australia)R280R368

Latest update · v3.1.63

What the developer says changed (the verdict above weighs this against what reviewers report):

- update mednotes

Recurring themes

Subscription & Pricing negative
Many users are upset about the shift from a one-time or low annual fee to a significantly higher monthly subscription, often feeling it's a 'scam' or 'greedy'. Some report being charged multiple times or unexpectedly, and find it difficult to cancel. The developer notes for v3.1.63 are vague ('update mednotes') and do not address these significant pricing and subscription changes that users are reporting.R2R4R23R27
Account & Login Issues negative
A prevalent issue is the app frequently logging users out, requiring re-login and two-factor authentication every time. Many also report problems creating accounts due to CAPTCHA failures, inability to use Apple ID sign-in, or not receiving confirmation emails. This directly contradicts the expectation of a stable and accessible app.R36R54R79R94
Core Functionality mixed
While the app is praised for its comprehensive drug information, interaction checker, and medication organization, recent updates have introduced bugs. Users report difficulty adding new medications, lost data, broken pill identification, and removed printing capabilities. Some also note the app is not suitable for non-US drug databases.R6R11R14R19
Ads & User Experience negative
The app now features more intrusive ads, with some users reporting ads that cannot be skipped or force them to complete surveys before accessing information. This significantly degrades the user experience, especially for those who previously paid to remove ads.R4R27R50R275

Who it's for

This app is for individuals, including medical assistants and patients with multiple prescriptions, who need a comprehensive and reliable resource for medication information, drug interaction checking, and organizing personal medication lists R1R5R8R14. It is particularly useful for those who need to quickly reference medication details or provide an accurate list to healthcare providers R8R13. However, based on recent reviews, it is NOT for users who are unwilling to pay a monthly subscription for ad-free access, or those who require a stable login experience and reliable customer support R2R4R26R79.

Evidence note: The recent reviews show a strong negative shift, particularly regarding pricing, login issues, and app functionality, despite a very high lifetime rating. The developer's release notes are too generic to address any of the specific issues raised by users.

Frequently asked

How much does Drugs.com Medication Guide cost?
While the app is free to download, users report that removing ads and accessing full features now requires a monthly subscription, with prices mentioned as $8.99/month, $14.99, and up to $29.99 for various plans R2R4R23. Previously, it was possible to remove ads for a one-time fee or a lower annual cost R4R23R27.
Can I track medications for my family members?
Yes, the app allows users to add and track medications for multiple family members, making it a convenient tool for managing household health R8R13R39R69. However, some users report that the free version may limit the number of profiles to three R69.
Does the app identify unknown pills?
Yes, the app has a pill identification feature that allows users to identify medications by their imprint, shape, and color R1R44R58R85. However, some recent reviews indicate that this feature has become less reliable or difficult to use, failing to identify pills correctly or offering limited options R49R55R169.
Are there issues with logging in or account creation?
Yes, many recent users report significant issues with logging in, including being frequently logged out, problems with CAPTCHA verification, and difficulties creating new accounts due to unreceived confirmation emails or non-functional Apple ID sign-in R36R54R79R94.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] 5/5 · US Informative: I always come here to look up medications to see the doses the side effects and to see what the medication might be not good for me. I appreciate their information.
  2. [R14] 5/5 · US Cannot live without this app!!!!!!!!!: Drugs.com has such a surprisingly thorough and comprehensive database to not only include Rx medication, but also a wide variety of supplements. It is a great source to check drug interactions (to include the vitamins we take!!) and create an organized, easy to read list of medications to give to medical professionals and emergency personnel. It even organi
  3. [R19] 5/5 · US Super Helpful Drug Guide!: Love my Drugs.com Medication Guide app! I’ve used this app for years to help me research drugs that my doctors prescribe and supplements I take. It helps me when my doctor prescribes a new medication to know potential interactions with other drugs I’m already taking. Sometimes doctors don’t notice that and I can discuss those with my doctors. This app is easy to use and
  4. [R80] 5/5 · US Better than many of the other drug apps around!: Drugs.com has answered all of my questions, and in language I can understand. Gives the most ‘side effects’ …and goes all the way to explaining the drug’s composition…if you want to know that much. It also gives Drug interactions, which are important to me. Try this app, it’s the best!!
  5. [R5] 5/5 · US Excellent app: Drugs.com has been my go to app to keep my extensive medical history all in one place. I have tried many but this is the best app I have used!
  6. [R8] 5/5 · US Awesome: This app is exactly what I needed. It helps me with my medications. I use it frequently to add or remove my medications. When going to a doctor and they need me to give them my medications it is always on my phone so I can give them an accurate account. It can also be printed out. You can also add each of your family’s meds. Highly recommend.
  7. [R13] 4/5 · US Love this App: It keeps all my meds organized, identified in alphabetical order, with dose amounts, times per day and short reference of what it is used for. It could be printed in a short list version or a longer more descriptive version with possible interactions with other drugs and previous drugs taken. I use it for my whole family. I print it out for each of our doctor visits. It is also easy
  8. [R29] 5/5 · US Fabulous: I take about 20 drugs. I don’t know what I’d do without it. You ca add drugs or delete them easily.
  9. [R1] 5/5 · US Love this app: As a medical assistant, this app is wonderful. When you have patience come in and they have something at the bottom of their purse, but they don’t know what it is. It’s wonderful and helpful to find out what it is.
  10. [R44] 5/5 · US Pill Imprint & A-Z Medication Info.: GOOD App. A lifetime sub option would be cool, but may not be a practical ask with the ever changing drug market. Using this app you can easily find pill imprint and/or medication info on nearly every drug as well as detailed images of them.
  11. [R58] 5/5 · US Drugs.com: This APP is quite literally “a life saver”. I can identify loose pills or capsules and prevent taking the wrong medication. the drug interaction information is also absolutely awesome.
  12. [R85] 5/5 · US Great app: Your app is excellent. It is very precise and I am able to check all my mother’s Alzheimer’s and lupus medication every month because I get different brands each month and I know how many mistakes that can be made by accident in a pharmacy with medications that have the same name or look to them. So I always use your site to check the codes on the pills to make sure it is definitely the
  13. [R20] 5/5 · US My go to for information: The best and reliable information .
  14. [R21] 5/5 · US Handy and reliable: Helpful with work and my family’s needs.
  15. [R33] 5/5 · US Great Site: As a medical professional, I find this site extremely helpful. Easy to check drug interactions and side effects.
  16. [R75] 5/5 · US Medication Guide: I love this app. I have been using this app throughout my nursing career. It allows me to monitor my patient’s and family’s medications. It helps me monitor interactions between other medications and food. It is easy to use and very precise and accurate. I will continue to use this app everyday.
  17. [R25] 4/5 · US Great info: I use this app often to research interactions to other drugs, and keep my list and print for wallet… recommended
  18. [R31] 5/5 · US Best: This is the best way I have found to list my medication, print to carry, read information about my medications all in one place. I love having available to me!
  19. [R2] 1/5 · US Mental Health app: I’m really kinda irritated with the app! It says that they are gonna charge you for $2, and then before you can blink, you have another charge for $14.99 and another after that, fortunately my credit card blocked the third transaction before it could go thru!!! This is very unbelievably rude and unprofessional in my opinion! I will definitely be changing the settings on my iPhon
  20. [R4] 1/5 · US Sad to see it happen to this app: This is a great app, or was I should say now. To go from paying five dollars to remove ads to now you gotta pay $8.99 a month to remove ads just shows how many developers and companies are going to greed immediately. I definitely pay to move ads and I don’t need all the other extra stuff as much but to go from five dollars a year to now have to pay nine bucks a mo
  21. [R23] 1/5 · US Scam: Used to be great years ago! I paid $2.99 to remove ad’s, now they have Plans up to $29.99! I’ve tried to contact them through support and they give me an error message!
  22. [R27] 1/5 · US Get rid of the ads easier: It was nice to pay $5 a year for your product. Now it’s not easy to subscribe and get no ads. Have to find an alternative for those that actually use these apps.
  23. [R36] 1/5 · US Cumbersome: I have to login every single time I use the interaction checker, constantly lose my list and have to re-create it
  24. [R79] 1/5 · US Horrible: Impossible to log in after having this app for several years. When at the doctor’s office and need a list of prescriptions I am unable to login . Trying to use “forgot password “ brings up a window stating Captsha needed however no option appears. Very frustrating.
  25. [R94] 3/5 · US love but one major issue: This app has definitely helped me keep track of all of my medications and doses as well as any possible interactions w other foods/substances. My issue with it is that it logs me out of the app every. single. time. i close it. its so annoying having to log again every time i need to check my list. why not just use a website atp?
  26. [R161] 2/5 · US Not as Good as it Could Be: This app is impossible to log into after I set it up. Continues to request I complete a profile, requesting I complete information I already have done so. I cannot access my med list after manually inputting it- have you never hear of bar code scan to input?
  27. [R26] 1/5 · US Shady app: I would like to cancel my free trial subscription, however the app requires you to use a link sent to your email. The links getting sent to my email open the same page I’m trying to go to and then have the same message. It’s not possible to cancel or change plans/ subscriptions. Highly shady app. Take off the App Store! Also unable to contact app support as it says security verification
  28. [R32] 1/5 · US Can’t cancel: Can’t cancel and no phone number or chat option. They keep charging me $8.99
  29. [R49] 2/5 · US Identifying medications: When I try to identify a particular pill it will not work. And it is different from what it used to be i.e before it let you choose a color, shape and you could put in any identifying information. This app has changed from that format. I liked it better than this one.
  30. [R55] 3/5 · US Lost my touch: I was a certified med tech for decades. In the ‘old days’ this was my Bible. Tonight I just tried to ID 4 different (old) pills I found, with no luck. Go figure….
  31. [R169] 1/5 · US Worthless: Couldn’t even identify the first pill I asked for it to identify.. The pill I have is multicolored white and yellow and it doesn’t give you that option, and when I chose one or the other it didn’t identify it correctly. I tired 5 times and even took a photo of the pill and it still didn’t even come close to identifying it.. I know what drug this is that I take so I typed in the name an
  32. [R50] 1/5 · US Stuck on “short” ad: I tried to get Imformation on side effects of a drug and this pop-up shows up. It requires that you watch a “short” ad before moving on. you can’t close the ad or the pop-up box. There is no X in the corner. Your only option is to proceed with the short ad. The short ad takes a long time because it is a survey of all these things you have to answer about your health and then t
  33. [R275] 2/5 · GB Disappointed: U only can remove adds max 1 year irritating, information offers are easy free else wear and not very acutely, and not giving my email to a company that targets u spam
  34. [R341] 1/5 · CA Full of ads: Better to use the website. Faster and less ad space wasted
  35. [R156] 3/5 · US Lost: I had put all of mine and my wife’s info for 2 years on site Went to check a medicine today and all info gone
  36. [R6] 1/5 · US Horrible job keeping my meds straight: Would not recommend this app
  37. [R61] 2/5 · US Terrible downloading: Ive been using this app for many years. Loved it until a cpl of months ago when it stopped loading any new information about my meds. When I went to add a new drug it wouldn’t let me get to my drugs page. Nothing will load. Even the problem portion of the app won’t load so I can upload the problem with the app. Bad news all around.
  38. [R103] 2/5 · US Adding medication: Since you have made changes to your app, one thing for sure is that you’re making it much harder just to add a drug/vitamin to list. It never was this difficult to do.
  39. [R290] 1/5 · CA Patricia: I’ve used this App happily since it was new…there, I could see almost all of my meds on one page…with a button to check interactions…quick and easy. This upgrade(?) is terrible! I wanted to check interactions of a new drug with my current ones. I was asked to post each of my meds individually. This is not an improvement on your previous simpler App…who has time to input data for every me
  40. [R54] 1/5 · US Unable to login using appleID: Cannot retrieve meds. Been using for a year now. Need to see if I can take a medicine with my others and don’t have access.
  41. [R172] 1/5 · US Unusable: Downloaded the app. Tried to sign up and was never sent the ridiculous “security” code to allow sign up of my account. So I can’t use the app because this app doesn’t work and my only option is to create another account. Wasted my time. Seriously… this isn’t banking or investing, so why the security code nonsense? It doesn’t make the app seem more professional or safe… it makes it a pa
  42. [R182] 1/5 · US App Store policy violation: This app has a button to sign in with Apple, but it doesn't work and requires you give them your real email address so they can spam you. I tried making an account with my spam account for things like this but they never sent the confirmation email so even that doesn't work. Apple should take the app down until they fix signing in with Apple, since pretending to give th
  43. [R251] 1/5 · GB Useless app: Forces you to register and then has the most pathetic useless authentication process device to humankind that never works and just makes you frustrated when you have to click the squares of a motorbike bike or which ones have buses just devised to make your anger rate increase exponentially don’t bother with this pathetic useless app
  44. [R84] 1/5 · US Printing ability gone: I used to be able to quickly share to printer and take this for my appointments and now the ability is totally gone. I'm beyond po'd about this right now. Bring the ability to print back!!!!! 🤬🤬🤬🤬
  45. [R280] 3/5 · GB No good for the UK: This is an excellent app. Very user friendly and clear to use. However, unfortunately, it does not appear to have drugs licenced for use in the UK... so not much good for me!
  46. [R368] 3/5 · AU Great Informative App 👍🎭: But is there an Australian version, were ten years behind you guys... 😳🎭
  47. [R39] 5/5 · US Love it!: Keeps my family well organized. Easy to use.
  48. [R69] 3/5 · US Good, but: It’s a good app but you have to pay if you want more than 3 profiles. Plus, if you delete the 3rd profile to change to someone different it will only permit you to have two profiles

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store