Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Box vs Manus

Box 4.8★ · Free + IAP 70
Winner Box
Manus 4.7★ · Free + IAP 40

Box is the better choice for reliable cloud storage and file sharing, despite its recent performance and UI issues, while Manus struggles with high costs, credit consumption, and unreliable AI performance.

Full reviews: Box · Manus

Box offers robust cloud storage and sharing, favored for its reliability and security, though recent updates have introduced performance and usability problems. Manus, an AI assistant, is praised for its capabilities but heavily criticized for its expensive credit system, frequent errors, and poor customer support.

Head to head

Features & Functionality edge: BoxR5R9R13R15
Box Box is praised for its core cloud storage and file sharing capabilities, especially for organizing music and documents, and secure sharing with third parties R5. It also offers 10 GB of free storage and the ability to edit .txt or code files, appealing to developers R23. However, users report issues with specific features like Google authentication on mobile R9, slow photo browsing R19, and difficulty moving multiple files R13. Some users also wish for more options for sharing and downloading and better integration with the Apple ecosystem R15.
Manus Manus is lauded as a powerful AI assistant capable of deep research, creating images from concepts, building websites, and automating repetitive tasks . It's noted for its ability to follow brand guidelines and retain memory . However, many users criticize its core functionality, stating it often fails to complete tasks, makes mistakes, loses code, and takes a long time to generate responses R79. Some also report that the AI gets stuck in loops and requires multiple attempts .
Ease of Use & User Interface edge: BoxR1R2R3R4
Box Box generally receives positive feedback for being easy to use and simple R2. However, recent updates have significantly degraded the user experience, with complaints about a 'New Look' that makes it harder to see full file names, larger fonts, and dead space R3. Users also find the app clunky, disconnected, and an 'efficiency impediment' R1R4R13. Specific issues include a confusing 'add' button R4, difficulty navigating files , and challenges with excel files .
Manus Manus is described as interactive and easy to use by some . However, many users find it difficult to use due to its slowness , repeated errors, and the need for constant credit management R73R79. The app's interface is not consistently accessible for users with disabilities, with some buttons not labeled for voiceover .
Reliability & Performance edge: BoxR6R7R10R11
Box Box is generally considered reliable and secure for data storage R11R53. Users appreciate its ability to open files even with a weak signal . However, recent reviews highlight significant performance issues, including the iOS app being 'ridiculously slow' R6R7, files and folders loading slowly R7, frequent crashing R10, and getting 'stuck' R19. Offline mode is also reported as unreliable , and some users have experienced files being erased or not syncing .
Manus Manus suffers from severe reliability and performance problems. Users frequently report the app crashing R64, getting stuck in a debugging state R64, and taking a very long time to generate responses . The AI is described as falling behind, with many loops and repeated attempts without success, wasting credits and time . Some users have also experienced losing projects and credits due to AI failures R74.
Price & Value edge: BoxR23R37R53R59
Box Box offers a free tier with 10 GB of storage R23R59. Some long-term users received lifetime storage R59. While generally seen as good value, some users report issues with billing, including subscription price increases R37. The app is also praised for being ad-free R53.
Manus Manus is heavily criticized for its pricing model and credit system. Users find it 'way too expensive' R73R79, with credits running out quickly, even for simple tasks or fixing AI mistakes R73. Many feel they are forced to pay more money mid-project R73. A $40/month subscription is reported to offer only limited access, with points deducted even for asking customer service questions R88. Some compare it unfavorably to cheaper alternatives like ChatGPT .
Customer Support edge: BoxR22R64R74R78
Box Box receives limited feedback on customer support, with one user calling it 'horrible customer service' R22.
Manus Manus's customer service is widely criticized as 'not helpful' R64, 'non existent' , and consisting mostly of AI agents that get stuck in loops R64. Users report no real response to refund requests R74 and a lack of human engagement . One user even had points deducted for asking a service question R88. While one user mentioned their payment system issues were fixed R78, overall sentiment is very negative.
Pick Box if

You need a reliable cloud storage solution for documents, music, and general file sharing, especially in a professional context or for secure third-party sharing R5. You prioritize an ad-free experience and a generous free storage tier R23R53. You can tolerate occasional performance glitches and UI changes, or if you primarily use the desktop version R6.

Pick Manus if

You are looking for an AI assistant specifically for complex tasks like deep research, website building, or image creation, and are willing to invest significant money and time to overcome its limitations . You are comfortable with a credit-based pricing model and a potentially frustrating customer support experience R73.

Evidence note: Box has a significantly larger number of reviews, providing a more comprehensive view of user experience. Manus reviews are heavily skewed towards negative feedback regarding its pricing and reliability, making it challenging to find consistent positive points beyond its core AI capabilities.

Frequently asked

Is Box good for personal photo storage?
While Box can store photos and allows users to free up space on their phone, some users report issues with slow photo browsing, inefficient uploading (taking an hour for 20 photos/videos), and a 'borderline broken' photo sync, especially for users with many photos R19R37R43.
How much does Manus cost?
Manus has a free tier, but many users report that the paid versions are very expensive, with credits running out quickly, even for basic tasks, and some subscriptions like $40/month offering only limited access R73R76R88. Users frequently complain about having to pay more money mid-project or for the AI's mistakes R73R79.
Does Box have a free version?
Yes, Box offers a free version that includes 10 GB of storage R23.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Box 5/5 · US Amazing for use with OpenClaw: Great working with openclaw as file system allows you to share documents via openclaw with 3rd parties in controlled manner.
  2. [R9] Box 3/5 · US Google authentication doesn’t work on mobile app: I can’t sign in on the app because it only allows you to type your email / password and doesn’t offer Google sign in and when I try that it says it’s incorrect.
  3. [R13] Box 2/5 · US This used to be a great app: I don’t know what the thought process was on this latest update but undo it. Using on the phone is now harder to move multiple files at once. I hate it all.
  4. [R15] Box 3/5 · US Box Interface: The App has difficulty using the Apple ecosystem! Constantly logs you out without the ability to automatically use your save passwords to log you back in! Been using this app for years and it seems to be specifically the app and not the desktop interface. Each time I open the app from my phone, it asks to login again and refuses to use the password link already saved on my phone. N
  5. [R1] Box 1/5 · US Very clunky and disconnected from the rest of the org sharing and retrieving: Efficiency impediment
  6. [R2] Box 5/5 · US Great: Great easy to use.
  7. [R3] Box 3/5 · US “New Look” horrible: The New Look makes it harder to see the full file or folder name. Larger font and icons plus dead space on right leaves no room for the full name. I don’t care if it matches iOS 26, keep the app useful for the user. I’ve used the iPhone Box app from when it was first offered. I love Box, but the app is getting more user unfriendly each update chasing glamor instead of usabilit
  8. [R4] Box 2/5 · US Sloppy: This USED to be a good app but they have really let it go. After you delete files, to add more there is a “+” button that doesn’t show until you press “cancel” which of course always makes you wonder if they are undoing what you just did. And even that setup changes weekly. It’s a mess.
  9. [R6] Box 3/5 · US If only the iOS app was not ridiculously slow…: If only the iOS app was not ridiculously slow, Box would be the absolute best. Please fix this
  10. [R7] Box 1/5 · US Recent update: Very slow loading of files and folders
  11. [R10] Box 1/5 · US Always crashing, doesn’t always open files, laggy and slow: Major fixes needed. Using the camera that is built in to the app is a nightmare. It lags SO much, takes 5 minutes to take 1 picture and that’s if you’re lucky enough for it to even do that. Now I have resorted to taking photos with my phone and upload them through the app. I don’t like doing this because my camera is full of work pictures
  12. [R11] Box 5/5 · US Box is the best: La aplicación es una de las más seguras y que ha estado ya por muchos años. Eso la hace confiable. 100 % recomendada
  13. [R23] Box 5/5 · US Box is the best: Box offers 10 GB of storage plus can edit .txt or code! recommended for developers
  14. [R37] Box 1/5 · US Stagnant functionality and broken billing: I have been a customer for 10+ years, and it is clearly time to move on. If you are looking to host family digital assets, this app has stopped in its development for you years ago. The photo sync is borderline broken. Pretty much useless if you have a lot of photos. They have clearly abandoned the consumer market. Their billing system is broken too. T
  15. [R53] Box 5/5 · US 💕: Best Ever Cloud Storage App ❤️ The Best Part is “its ads Free” 🥰🙌🏻
  16. [R59] Box 5/5 · US I would like to express my gratitude 😊: I was fortunate to discover this platform before mobile apps existed, back when it was simply Box.net. I emailed the team with a question, and toward the end of our conversation, they mentioned that they had just launched the site. As a token of appreciation for being one of their first users, they granted me 50 gigabytes per month of lifetime storage. Nine
  17. [R22] Box 1/5 · US HORRIBLE: Horrible customer service. There are much better and less expensive platforms.
  18. [R64] Manus 1/5 · US Horrible: Crashes a lot and customer service is not helpful they use mostly AI agents for customer service it constantly will crash your app and stay in a De bugging state. It’ll take you months to get what other apps can do.in a few hours or days. It’ll start out good but end up bad. You’ll be frustrated and will want your money back.
  19. [R74] Manus 5/5 · US Engaño de lo que dicen que ofrecen: Pagué $18,019.40 MXN por Manus Pro. La IA fallaba repetidamente, perdí mi proyecto y créditos, y llevo más de una semana pidiendo reembolso sin respuesta real, solo bots. No lo recomiendo.
  20. [R78] Manus 3/5 · US THIS SITE IS A RIP OFF: It goes in circles using all your credits, their payment systems flawed. They’ve cost me thousands of dollars this week! Worst customer service I’ve ever experienced( update, they fixed it)
  21. [R19] Box 1/5 · US Can’t move fast through my photos.: Browsing through my Photos moves so slow it gets stuck. Am I doing something wrong?
  22. [R43] Box 1/5 · US Slowest uploads: Cannot upload efficiently- I have the newest iPhone. You have to stay in the app. Cannot do anything else - takes an hour to do 20 photos/videos. Garbage system.
  23. [R73] Manus 1/5 · US This is way too expensive: They keep upping the amount of money involved. You have to pay for mistakes that they have a problem correcting. I just can’t afford it. Right in the middle of work it stops and wants you to pay more money.
  24. [R76] Manus 1/5 · US Great App, terrible Pricing and credit limits: While I actually love using the app, the credits run out too quickly. It obvious they are focused on profiting more than anything with how fast you use up credits. Now that Meta is involved they should make cost cheaper.
  25. [R79] Manus 2/5 · US Expensive: The app isn't worth the money or the hype. It couldn't even create a simple business card. It took a massive amount of credit to try, but it kept getting things wrong. Then it kept using more credit to fix its mistakes. I'm over 9000 credits in with no business card, and it's asking me to add more. Prepare to spend a lot of money just to get one task done, and it might still not be corr
  26. [R88] Manus 1/5 · US Overpriced junk: I signed up for the service found out that $$40 a month only gets you limited access and when I asked a service question I got dinged 300 points from my monthly limit. I’m not paying $40 a month and then being limited to points especially if I’m asking simple account questions, absolutely ridiculous and a joke.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store