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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper Password Manager vs Passwords

Keeper Password Manager 4.9★ · Free to download 70
Winner Keeper Password Manager
Passwords 4.7★ · Free to download 60

Keeper Password Manager offers more robust features and better customer support, but its rising costs and aggressive upsells are significant drawbacks, making Passwords a viable, free alternative for basic password management.

Full reviews: Keeper Password Manager · Passwords

Keeper Password Manager is praised for its comprehensive features, security, and customer service, but faces strong criticism for its increasing price and aggressive upsells. Passwords, while free and functional for basic use, lacks advanced features and organization options, leading to user frustration.

Head to head

Features and Functionality edge: Keeper Password ManagerR12R14R18R23
Keeper Password Manager Keeper is lauded for its ability to store various types of information beyond just passwords, including notes and history, and for its overall security and ease of use R14R23. However, some users report issues with autofill, syncing across devices, and the app randomly deleting 2FA codes R12R28. There are also complaints about the app becoming the default opener for all file types R18.
Passwords Passwords is appreciated for its basic functionality in storing and generating passwords . However, many users express frustration over the lack of advanced features like folders for organization, secure notes, or the ability to store credit cards and licenses R66R70R76R99. Users also report issues with autofill, password syncing, and the app not recognizing strong passwords .
Ease of Use edge: Keeper Password ManagerR11R13R25R28
Keeper Password Manager Users generally find Keeper easy to use and access R11. However, some recent updates have made the app janky, slow to load, or required an internet connection even when offline features were enabled R13R28. There are also complaints about difficulties in resetting passwords or being locked out R25.
Passwords Passwords is seen as a basic, straightforward tool . However, users report difficulties with navigation, especially returning to the home screen after editing . The app is also criticized for unclear explanations for new users and for making it difficult to export passwords .
Reliability and Security edge: Keeper Password ManagerR13R25R26R29
Keeper Password Manager Keeper is praised for its security and encryption, with users feeling confident that their information is safe R26R29. However, some users experienced biometric features failing after updates, master passwords stopping working, and being locked out of their accounts R25. There are also reports of syncing issues and the app failing to load passwords R13.
Passwords Users appreciate Passwords for its security as a vault . However, some users report that passwords don't always save or that many passwords were lost after an iOS update . There are also concerns about the app's security if someone gains access to the phone's password .
Price and Value edge: PasswordsR1R4R6R9
Keeper Password Manager Keeper faces significant criticism for its escalating prices, with users reporting costs more than doubling over time, reaching $40-50 per year or even $91 per year for some R4R6R9. Many users feel the price hikes are unjustified, especially when compared to free alternatives or when features are restricted behind paywalls . Aggressive upsells for additional storage are also a major complaint R1R58.
Passwords Passwords is a free, built-in Apple app, which is a major advantage for users seeking a no-cost solution . However, some users imply that the app's limitations, such as lack of advanced features or organization, might make them consider third-party paid apps R99.
Customer Support edge: Keeper Password ManagerR3R5R15R16
Keeper Password Manager Keeper receives mixed reviews for its customer service. Some users praise the support team for being excellent, helpful, patient, and professional in resolving issues like account recovery R5. Conversely, other users report poor customer service, difficulty getting help, no telephone support, and issues with overcharging and cancellation processes R3R15R16.
Passwords There are no direct reviews about customer support for Passwords, likely because it is an integrated Apple feature. User complaints typically revolve around app functionality and missing features, implying that support would be through general Apple support channels rather than a dedicated app team.
Pick Keeper Password Manager if

You need a full-featured password manager with strong security and are willing to pay a premium for it, especially if you value good customer support for account issues R5R14R26.

Pick Passwords if

You prefer a free, basic password management solution integrated with your Apple ecosystem and don't require advanced features like folders, secure notes, or cross-platform syncing .

Evidence note: Reviews for Passwords are less detailed and often reflect general satisfaction or frustration with Apple's integrated password management, rather than a standalone app. Many reviews for Passwords are very short and generic, making it harder to extract specific insights.

Frequently asked

Is Keeper Password Manager free?
Keeper Password Manager is free to download and offers a one-month free trial, but it is primarily a paid subscription service, with users reporting annual costs ranging from $40 to over $90, and aggressive upsells for features R30R46R55.
Can I store more than just passwords in Keeper Password Manager?
Yes, Keeper Password Manager allows you to store various types of information, including notes, history, and even medical insurance info, making it a comprehensive digital vault R14R23R58.
Does Passwords (Apple) offer features like folders or secure notes?
No, Passwords (Apple) currently lacks advanced organizational features like folders, and users express a desire for the ability to store secure notes, licenses, and credit card information within the app R66R70R76R99.
Are there issues with Keeper Password Manager's pricing and renewals?
Yes, many users report significant issues with Keeper's pricing, noting that costs have more than doubled over the years, and express frustration with auto-renewal policies, additional storage being added without consent, and difficulties in canceling subscriptions R1R3R4R9.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] Keeper Password Manager 3/5 · US Great, but needs improvement.: When I am making a new login while in third party app, it should auto complete my username as I type, based my existing usernames.
  2. [R14] Keeper Password Manager 5/5 · US Have used this app for 15+ yrs!: Couldn’t live without this app. Buy it and you won’t regret it! Definitely worth the money!!!Used it while employed as an Exec Asst and now that I’m retired, use it even more for EVERYTHING that needs a password. Plus you there’s space where you can keep all kinds of notes and history for each entry..if you need to. LOVE IT!
  3. [R18] Keeper Password Manager 3/5 · US Love the app- but one problem makes it horrible: I’m not sure why, but this app makes itself the default app to open any types of files on my phone. And it doesn’t work… I only need it for passwords. I’ve paid for this app for years and never understood this. Going to have to find another app now because this is horrible.
  4. [R23] Keeper Password Manager 5/5 · US Memory at your fingertips: Keeper is the perfect way to store and thus have at your fingertips all your passwords! And for us aging adults all the medicines you take. Thanks keeper for being my memory.
  5. [R11] Keeper Password Manager 5/5 · US Aplicación: Es una aplicación segura y fe fácil accesibilidad
  6. [R13] Keeper Password Manager 1/5 · US Unhappy with app: I’ve used this app for a few years now. Recently had to pay twice when they changed the subscription and now the app never wants to load to pull up my passwords. I would’ve cancelled my subscription and moved all my passwords to apple’s password manager if that had worked properly. I feel I pay too much for a too little+ a janky app
  7. [R25] Keeper Password Manager 1/5 · US Failed completely: At first, the biometric ability stopped working after an update, but I kept using it. Now, my master password stopped working and I am locked out from all my passwords. DO NOT TRUST KEEPER PASSWORD MANAGER!
  8. [R28] Keeper Password Manager 1/5 · US This app just gets worse with each release: I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc
  9. [R26] Keeper Password Manager 5/5 · US Love this app: I’ve been using Keeper for years and it’s been incredible useful in a variety of situations. I feel confident that my personal information is safe and secure.
  10. [R29] Keeper Password Manager 5/5 · US Thoroughly trust: 10
  11. [R1] Keeper Password Manager 2/5 · US Works fine - Read the fine print before subscribing: I’ve had this app for about. 5-6 years. I used it bunch in the beginning but once I switched to an IPhone I never had the need for the Keeper app. Unfortunately it has been on auto renewal and somehow along the way additional storage was added to my account. I didn’t ask for it or have the need for it and if you look inside my account you would
  12. [R4] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  13. [R6] Keeper Password Manager 3/5 · US $: Too expensive
  14. [R9] Keeper Password Manager 3/5 · US Frustrating that the prices keep rising: I've been using this program for years, since January 2011. I've loved it, which is why I've used it so long, my mom started using it a few years after me. However, the constant price changes are frustrating and not it is $42.99 per year? I'm so tired of subscriptions in general, but certainly when it is this much. I don't use this across multiple devices,
  15. [R3] Keeper Password Manager 3/5 · US Auto-Renew is a gotcha.: Good product But…They will charge your account three weeks ahead of time before the auto renew date and NOT give you a refund.
  16. [R5] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  17. [R15] Keeper Password Manager 3/5 · US Review: I love the app! I had been using the free version it for a while. Then i was suddenly unable to use & could not have anyone help me to get it resolved. Months later, my husband subscribed then we paid for the family plan. We are now able to use it. I love the app and I’m so glad we get to finally use it. I just have a lot of passwords that I can’t access,now. My only complaint is the custo
  18. [R16] Keeper Password Manager 1/5 · US I’m possible to cancel: The app doesn’t allow the opportunity to cancel, it’s an extra headache for users and would caution against anyone who would like the option to cancel on the app without having to contact their support team.
  19. [R30] Keeper Password Manager 3/5 · GB ONLY 1 MONTH TRIAL: App looked good so downloaded & got passwords sorted, only to then find it's just a month's free trial then £40p.a. Should be mentioned up front as many other free apps out there to us.
  20. [R46] Keeper Password Manager 1/5 · US Money Hungry: I’ve had this app forever it seems like, and I used to pay $14.99 annually for many, many years! Last year (2025) they increased the price to $39.99, and now they want to increase it again?! I’m about to cut ties with Password Keeper. The passwords app on iPhone works just as well and gives the option to add notes, codes, passkeys, and share with family. So why am I going to continue
  21. [R55] Keeper Password Manager 2/5 · US Can’t do the price any longer!: This has been a great app, I used it for 4 years. However they keep raising the price of it. I started out paying $80 per year and that was the cheapest route, but I’m not paying $91 per year for this. I’ll find something cheaper. Shame… I liked it.
  22. [R58] Keeper Password Manager 1/5 · US Replacing keeper: Not the only game in town. Trying to add medical insurance info as a picture today. Keeper tried to force an upgrade to some amount of disk space, at a stupid price. Dumb clowns. Used a picture anyways and copied the text from the picture. Thanks for making a difficult day worse with a stupid, needless upsell. You just burned 10 years, probably longer, of customer loyalty. C
  23. [R66] Passwords 3/5 · US No folders: This would be a perfect app if I could create folders. I created shared folders that I did not share with anyone. The problem is with the new pass keys. I keep getting warnings that I shared my passkey and password with other individuals which I stated I did not. It would be great if we could add folders to sort passwords. I am legally blind
  24. [R70] Passwords 1/5 · US The worst pass app I have seen: Please add a filter “unassigned” for passwords that weren’t sorted. Did you have a basic user flow test of that app? This is a must have feature, and after two years, you don’t have it.
  25. [R76] Passwords 2/5 · US Needs Mire: Would be nice if it included secure notes, license, and credit cards
  26. [R99] Passwords 3/5 · GB Getting better but…: Very useful and much needed feature that previously required 3rd party apps. However some additional features are missing such as being able to store custom fields and notes that are not linked to a password.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store