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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Passwords

60
User verdict / 100 High confidence Divided

Passwords by Apple is a convenient, basic password vault for Apple users, but recent reviews highlight significant issues with password management, syncing, and a lack of advanced features compared to dedicated password managers.

4.7★ lifetime (756,371) Free to download since 2024 by Apple Inc. updated 6.9 mo ago recent negative 36% 120 reviews across 4 regions
Password Management Issues Missing Features Autofill & Sync Problems Password Strength & Alerts Security Concerns User Experience
5★502
4★61
3★73
2★59
1★291
recent reviews across 4 regions, vs the 4.7★ lifetime average

Passwords by Apple serves as a built-in tool for storing and autofilling login credentials, appreciated for its basic functionality and security within the Apple ecosystem. However, a notable portion of recent user feedback points to persistent problems with password saving, syncing across devices, and the absence of organizational features like folders or secure notes.

What users like

  • Provides a secure place to store passwords within the Apple ecosystemR3R6R12R40
  • Offers autofill functionality for convenienceR49R54
  • Generates strong passwordsR22
  • Basic user interface is easy to use for someR5R46R48

What users complain about

  • Passwords frequently fail to save or sync across devicesR28R80R81R105
  • Lacks organizational features like folders or filters for unsorted passwordsR21R34
  • Autofill and password suggestions are inconsistent or buggy, especially after updatesR71R97R179R181
  • Users report difficulty changing or updating passwords within the appR82R102R125R151
  • Does not support secure notes, licenses, credit cards, or custom fields beyond basic loginsR32R267R324R471
  • Password strength feedback is often inaccurate or generates overly complex passwords that are hard to rememberR23R43R101R344
  • Concerns about security if phone password is compromised, as it grants access to all saved passwordsR26
  • Difficulty exporting passwords to non-Apple password managersR72R150
  • Some users experience issues with compromised password alerts or inability to change passwords after such alertsR17R88R113R124
  • The app's icon may not display correctly in folders on iOS 18R356
  • Requires too many steps to use for some, hindering its usefulnessR126

Latest update · v1.3

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug Fixes and Feature Enhancements

Recurring themes

Password Management Issues negative
Many users report that passwords do not save reliably, are not updated, or are missing entirely. There are also complaints about difficulty changing existing passwords and the app reverting to old passwords after iOS updates.R28R80R82R102
Missing Features negative
A recurring complaint is the lack of organizational features like folders or filters for unsorted passwords. Users also desire the ability to store secure notes, credit cards, licenses, or custom fields, which are common in other password managers.R21R34R32R267
Autofill & Sync Problems negative
Autofill functionality is inconsistent, with passwords not being suggested or working correctly in some SSO portals or company logins. Syncing across devices is also problematic for some users.R97R179R81R116
Password Strength & Alerts mixed
While the app generates strong passwords, users find the strength feedback inaccurate, sometimes labeling strong, Apple-generated passwords as weak. There are also issues with 'compromised password' alerts, with users questioning their accuracy or struggling to change passwords after receiving them.R23R43R101R344
Security Concerns negative
Some users express concern that if their phone's primary password is compromised, all saved passwords in the app become vulnerable.R26
User Experience negative
The app is perceived as confusing for new or elderly users and some find it requires too many steps to be useful. The recent change of moving Keychain from settings to a separate app is also criticized.R2R42R44R126

Who it's for

This app is for Apple users who need a basic, free password vault integrated into their ecosystem and do not require advanced features like secure notes, custom fields, or robust cross-platform syncing R5R6. It is not for users who need comprehensive password management with advanced organization, reliable syncing across non-Apple devices, or the ability to store various types of secure information beyond login credentials R21R32R72R81.

Evidence note: The developer's notes for v1.3 mention "Bug Fixes and Feature Enhancements," but recent reviews contradict this, with users still reporting numerous bugs related to saving, syncing, autofill, and password changes R28R71R80R97. The sample skews negative (35.5% recent-negative), which is reconciled against the high lifetime rating (4.7/5) by noting the trajectory of increasing complaints about core functionality and missing features.

Frequently asked

Does Passwords by Apple support folders or categories for organizing passwords?
No, based on recent user reviews, Passwords by Apple currently lacks the ability to create folders or categories for organizing passwords, which many users find to be a significant missing feature R34R21.
Can I store secure notes or credit card information in Passwords by Apple?
No, reviewers indicate that Passwords by Apple does not support storing secure notes, license information, credit card details, or custom fields, limiting its functionality compared to other password management apps R32R267R324R471.
Are there issues with passwords syncing across multiple Apple devices?
Yes, several users report problems with passwords not saving or syncing correctly across their Apple devices, leading to missing or outdated credentials R28R81R116.
Is it possible to export passwords from Passwords by Apple to other password managers?
While it can be done, users describe the process of exporting passwords to non-Apple password managers as difficult, involving several extra steps and manual copy/pasting R72R150.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US Hhh: Thank u for being so secure
  2. [R6] 5/5 · US Excellent Password Vault: Love it as a password vault. Only wish that it could authenticate too. Between this and MS authenticator, which ever one finally encompasses both i will switch to exclusively.
  3. [R12] 5/5 · US It help me: I feel safe and let’s me no if it done for
  4. [R40] 5/5 · US Safe: Work for me and does it well
  5. [R49] 5/5 · US Super good: Love it when pass key puts in all my info
  6. [R54] 5/5 · US Great Autofill: I don’t have to memorize passwords with this wonderful app
  7. [R22] 5/5 · US Password-maker: I like this! You can make any kind of passwords based on your web site. I love it!
  8. [R5] 5/5 · US Passwords: It works and has a nice basic UI. I appreciate this application as much as I do the pencil. Must have basic tool.
  9. [R46] 5/5 · US Easy to use: Give it five out of five for suggestions and adaptability
  10. [R48] 5/5 · US Just Discovered this: I am so grateful for this opportunity to quick check.. This is perfect and Thank you so much 💯🤗
  11. [R28] 3/5 · US Password: All my passwords don’t save here
  12. [R80] 1/5 · US This is terrible POS: I saved my sign ins here. When I need them a lot of them are missing when I need them. Is Apple giving everything to there AI like everyone else. Feeding corruption. I’m going to find another app for sign ins.
  13. [R81] 1/5 · US This app did not sync with my pc or phone: I really wish this password would sync with my Gmail account on pc and iPhone automatically
  14. [R105] 1/5 · US Missing passwords: Honestly if this was supposed to be a safe spot to keep all passwords. Why is half of my passwords missing?
  15. [R21] 1/5 · US The worst pass app I have seen: Please add a filter “unassigned” for passwords that weren’t sorted. Did you have a basic user flow test of that app? This is a must have feature, and after two years, you don’t have it.
  16. [R34] 3/5 · US No folders: This would be a perfect app if I could create folders. I created shared folders that I did not share with anyone. The problem is with the new pass keys. I keep getting warnings that I shared my passkey and password with other individuals which I stated I did not. It would be great if we could add folders to sort passwords. I am legally blind
  17. [R71] 2/5 · US Fails after iOS update: I am a power user of this app. Unfortunately, after updating from iOS 18 to 26 many of my passwords did not remain. In fact, it seems to have reverted to old saved passwords from several years ago..
  18. [R97] 3/5 · US Works in theory: So yes, it is convenient to store my passwords here. Unfortunately it doesn’t always work, especially when it counts. Like when I needed to login to a company laptop for an interview, and the tab asked me to use my phone to scan the QR Code and use Passwords to login. Well Passwords said “there’s no login info for Microsoft.” I thought that strange because I’ve logged in with my
  19. [R179] 3/5 · US Auto password neglect: It seems when I visit a sight, Apple passwords aren’t suggested.
  20. [R181] 3/5 · US Buggy Still: I was a little skeptical about entrusting my passwords to this or any app. This app has been great at simplifying log in and updating passwords. Passkeys option is superb. The problem is when it has had a password saved for so long it gets stuck on that one password, no matter how much you give it new info which leads to several passwords on file (new, old) so when you log into some
  21. [R82] 1/5 · US passwords: passwords are not being changed
  22. [R102] 2/5 · US Password: Hard time trying to change password
  23. [R125] 1/5 · US I can’t change my password: I can’t change my password
  24. [R151] 1/5 · US Password alerts: When I try to change my password to update it to a more secure password it doesn’t let me change it !!! Ugh !!! 😩😩
  25. [R32] 2/5 · US Needs Mire: Would be nice if it included secure notes, license, and credit cards
  26. [R267] 3/5 · GB Getting better but…: Very useful and much needed feature that previously required 3rd party apps. However some additional features are missing such as being able to store custom fields and notes that are not linked to a password.
  27. [R324] 3/5 · GB Needs work / improvements: Good app, but still using other passwords management apps as this isnt as flexible s other apps to allow you to create secore notes / add photos. It needs to be a complete password management app which allow you to include other secure/ confidential info other than what websites you have logged onto. Until then it can’t be my standalone app.
  28. [R471] 3/5 · GB Decent. But needs updates.: Please add recovery contacts to your apple account. You MUST have this in case you lose all devices. Or your passwords data is lost. I’ve used LastPass for years and I’m starting to use passwords but there are a couple of glaring issues. - must support multiple password fields. For example Amazon AWS needs 3 fields to login. So I cannot switch fully to passwords. -
  29. [R23] 4/5 · US Good app but smth weird: It’s good for keeping ur passwords but it says my 25 letter passcode is easily guessable
  30. [R43] 2/5 · US Idk bout complaint: IVE BEEN TRYING TO PUT IN A NEW PASSWORD AND YALL KEEP SAYING “WEAK PASSWORD, WEAK PASSWORD “ LIKE LETS BE DO FR IVE BEEN DOING MY BDAY MY MOM BDAY (DIS IS HER DATHER I DONT OWN DIS ACCOUNT , SRRY FOR THE ALL CAPS) IVE BEEN TRYINGGGGGGGGGGGGG SO HARD IDK IF ITS YALL BUT IT KEEPS HAPPENINGG….ty for ur corporation and for readin dis
  31. [R101] 2/5 · US Okay: Good place to save passwords, the feedback for them, though, is where it goes wrong. Apple generated a random password for me, but this app said that “RXF345-BMA-810” would be easy to guess?!??!
  32. [R344] 3/5 · GB good, but keeps telling me that my passwords are weak: This is a good app, but the majority of my saved passwords have a warning that they are weak, but they are not weak. Another thing is that when you create a new password, it suggests a strong password, but how are you going to remember it as it is really complicated!
  33. [R26] 1/5 · US Why why why: 1 stars there’s no point in this junk once someone figures out your phone password then they can get to all the passwords saved on here don’t use expetially if they like to steal because if my brother figures out that I have this app hill steal all my money from my lock box
  34. [R72] 1/5 · US Awful: How do I export the sites and passwords to another secure password app so my family can access if I die?
  35. [R150] 3/5 · US Getting better over time: Passwords has consistently been improved over the past year or so. However, it’s still a challenge trying to get saved passwords exported to a non-Apple password manager or device. It can still be done but it’s several extra steps and manual copy/pasting.
  36. [R17] 1/5 · US Inaccurate: I have no password leak. I switched phones.
  37. [R88] 1/5 · US Trash: All my password are “compromised”
  38. [R113] 2/5 · US Not secure as they state.: I was notified that 3 of my passwords were comprised in a data leak!
  39. [R124] 1/5 · US Compromised: It says you had a security breach and it won’t let me change my password! You guys suck. I’ll just delete you!
  40. [R356] 3/5 · GB Poor attention to detail: On iOS 18, if you put the Passwords app in a folder on your home screen, you'll see that it doesn't have a small icon and instead appears as a blank template icon. Amateur hour seems to be lasting a long time over in Cupertino.
  41. [R126] 1/5 · US Too many steps to use: This app is needed all the time yet is too time consuming to be useful.
  42. [R116] 1/5 · US Annoyed: The passwords did not save across multiple devices and cannot detect updates. Pretty dissappointing
  43. [R2] 2/5 · US Password review: There is no easy way to return to home if you edit a password
  44. [R42] 1/5 · US This is ridiculous: Why did you take keychain out of settings and move it into a separate app that isn’t installed by default? Apple used to mean good ux, this is pathetic.
  45. [R44] 1/5 · US Total confusion!!!: Explanations are not clear for an iPhone rookie!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store