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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper Password Manager vs Dashlane Password Manager

Keeper Password Manager 4.9★ · Free to download 65
Winner Dashlane Password Manager
Dashlane Password Manager 4.8★ · Free + IAP 75

Dashlane edges out Keeper Password Manager due to more consistent user satisfaction with pricing and customer service, despite both apps facing criticism regarding rising costs and subscription management.

Full reviews: Keeper Password Manager · Dashlane Password Manager

Both Keeper and Dashlane are highly-rated password managers, but recent reviews indicate a growing dissatisfaction with Keeper's pricing and customer service. Dashlane users generally report a more positive experience with reliability and ease of use, though it also faces criticism for price increases and changes to its free tier.

Head to head

Features and Functionality edge: Dashlane Password ManagerR12R14R18R23
Keeper Password Manager Keeper users praise its ability to store various types of information beyond just passwords, including notes and medical details, and its overall security R14R23R32. However, some users report issues with autofill, especially in third-party apps, and problems with offline access R12R28. There are also complaints about the app making itself the default for opening files and occasional syncing issues R18.
Dashlane Password Manager Dashlane users appreciate its automatic login capabilities, password generation, and ability to sync across multiple devices . Many find it easy to use and reliable . Some users, however, experience issues with the app not remembering passwords or not working in airplane mode R69.
Ease of Use edge: Dashlane Password ManagerR11R13R25R32
Keeper Password Manager Many Keeper users find the app easy to use and access R11R32. However, some report frustrating experiences with being locked out due to password issues or biometric failures after updates R25. There are also complaints about the app's interface becoming janky or not loading properly R13.
Dashlane Password Manager Dashlane is widely praised for its easy interface and straightforward use . Users describe it as simple, reliable, and a 'dream to use' .
Reliability and Performance tieR13R19R20R25
Keeper Password Manager Keeper has a mixed record on reliability. While some users report never having issues and finding it a 'lifesaver' R20, others complain about performance degradation, especially with offline access R28. Issues include biometric failures, master password problems, and the app not loading R13R19R25. There's also a concern about a 2FA code being randomly deleted .
Dashlane Password Manager Dashlane is generally considered stable and reliable by its users . However, some users report the app stopping working on older iPads or not functioning in airplane mode R69. A few users also experienced issues with subscription payments not being recognized, leading to service disruption .
Price and Value tieR1R3R4R6
Keeper Password Manager Keeper faces significant criticism for its pricing. Many long-term users complain about constant price increases, with some seeing prices double or more, reaching up to $40-$50 per year R4R6R9. Users feel it's become 'very expensive' and that there are cheaper alternatives R22. There are also complaints about unexpected charges for additional storage and difficulty canceling subscriptions R1R3R16.
Dashlane Password Manager Dashlane also receives criticism for price increases, with some users reporting a 100% price hike from £30 to £60 per year . This has led some to switch to cheaper alternatives . However, many long-term users still find it 'worth every penny' and appreciate the value, especially for family plans .
Customer Support edge: Keeper Password ManagerR5R15R16R17
Keeper Password Manager Keeper's customer service has mixed reviews. Some users praise it as 'excellent' and 'awesome,' helping them recover accounts R5R17. However, others report 'terrible' or 'not the greatest' support, with issues like unresponsiveness, lack of phone support, and difficulty canceling subscriptions R15R16.
Dashlane Password Manager Dashlane's customer service receives negative feedback, with users describing it as 'terrible' and reporting difficulty talking to a person or canceling subscriptions . Some users have experienced issues with renewal payments not being processed correctly and then struggling to get help .
Pick Keeper Password Manager if

you prioritize robust security and don't mind potentially higher costs or navigating mixed customer service experiences, especially if you have complex data storage needs beyond just passwords R5.

Pick Dashlane Password Manager if

you value a consistently easy-to-use and reliable password manager with good cross-device syncing, and are willing to pay for a premium service, despite some recent price increases .

Evidence note: Recent reviews for both apps show a negative skew, particularly concerning price increases and subscription management. For Keeper, a significant portion of negative reviews centers on rising costs and perceived poor value. For Dashlane, while many praise its functionality, price hikes and changes to the free tier are common complaints. The 'free vs paid' asymmetry is evident in both, as free users often face limitations that lead to frustration, while paid users generally self-select as satisfied.

Frequently asked

How do Keeper and Dashlane compare on price?
Both Keeper and Dashlane have faced significant criticism for increasing prices, with Keeper users reporting annual costs rising to $40-$50 R4R9R22R46 and Dashlane users seeing prices double from £30 to £60 per year .
Which app has better customer support?
Keeper's customer support receives mixed reviews, with some users praising it as excellent for account recovery R5 while others report unresponsiveness and difficulty canceling R15R16R49. Dashlane's customer service is generally criticized as 'terrible' and unhelpful, especially for cancellations and billing issues .
Can I use these apps offline?
Keeper users have reported issues accessing passwords offline or in airplane mode, even with offline options enabled R28. Dashlane users also experienced problems with the app not working offline or in airplane mode R69.
Are there free versions available?
Keeper offers a free version, but recent changes have limited its functionality, forcing users to subscribe for features like autofill or adding new passwords R42R45. Dashlane previously offered a free version but has discontinued it, limiting free accounts to read-only access or threatening deletion R77R83.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] Keeper Password Manager 3/5 · US Great, but needs improvement.: When I am making a new login while in third party app, it should auto complete my username as I type, based my existing usernames.
  2. [R14] Keeper Password Manager 5/5 · US Have used this app for 15+ yrs!: Couldn’t live without this app. Buy it and you won’t regret it! Definitely worth the money!!!Used it while employed as an Exec Asst and now that I’m retired, use it even more for EVERYTHING that needs a password. Plus you there’s space where you can keep all kinds of notes and history for each entry..if you need to. LOVE IT!
  3. [R18] Keeper Password Manager 3/5 · US Love the app- but one problem makes it horrible: I’m not sure why, but this app makes itself the default app to open any types of files on my phone. And it doesn’t work… I only need it for passwords. I’ve paid for this app for years and never understood this. Going to have to find another app now because this is horrible.
  4. [R23] Keeper Password Manager 5/5 · US Memory at your fingertips: Keeper is the perfect way to store and thus have at your fingertips all your passwords! And for us aging adults all the medicines you take. Thanks keeper for being my memory.
  5. [R11] Keeper Password Manager 5/5 · US Aplicación: Es una aplicación segura y fe fácil accesibilidad
  6. [R13] Keeper Password Manager 1/5 · US Unhappy with app: I’ve used this app for a few years now. Recently had to pay twice when they changed the subscription and now the app never wants to load to pull up my passwords. I would’ve cancelled my subscription and moved all my passwords to apple’s password manager if that had worked properly. I feel I pay too much for a too little+ a janky app
  7. [R25] Keeper Password Manager 1/5 · US Failed completely: At first, the biometric ability stopped working after an update, but I kept using it. Now, my master password stopped working and I am locked out from all my passwords. DO NOT TRUST KEEPER PASSWORD MANAGER!
  8. [R32] Keeper Password Manager 5/5 · US Awesome!!!: This application is outstanding, 1St of BOY keeps all my information secure and it’s easy to manipulate. In addition, the features Are easy to understand.
  9. [R19] Keeper Password Manager 1/5 · US Disappointing: Nothing works
  10. [R20] Keeper Password Manager 5/5 · US Life saver: This app saved me so many times. I add everything g to this and years later I can find my log ins. Better than passwords on Apple.
  11. [R1] Keeper Password Manager 2/5 · US Works fine - Read the fine print before subscribing: I’ve had this app for about. 5-6 years. I used it bunch in the beginning but once I switched to an IPhone I never had the need for the Keeper app. Unfortunately it has been on auto renewal and somehow along the way additional storage was added to my account. I didn’t ask for it or have the need for it and if you look inside my account you would
  12. [R3] Keeper Password Manager 3/5 · US Auto-Renew is a gotcha.: Good product But…They will charge your account three weeks ahead of time before the auto renew date and NOT give you a refund.
  13. [R4] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  14. [R6] Keeper Password Manager 3/5 · US $: Too expensive
  15. [R5] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  16. [R15] Keeper Password Manager 3/5 · US Review: I love the app! I had been using the free version it for a while. Then i was suddenly unable to use & could not have anyone help me to get it resolved. Months later, my husband subscribed then we paid for the family plan. We are now able to use it. I love the app and I’m so glad we get to finally use it. I just have a lot of passwords that I can’t access,now. My only complaint is the custo
  17. [R16] Keeper Password Manager 1/5 · US I’m possible to cancel: The app doesn’t allow the opportunity to cancel, it’s an extra headache for users and would caution against anyone who would like the option to cancel on the app without having to contact their support team.
  18. [R17] Keeper Password Manager 5/5 · US Happy camper.: Absolutely no complaints and have used this service for several years. The one time I did reach out with a few questions they were awesome!
  19. [R9] Keeper Password Manager 3/5 · US Frustrating that the prices keep rising: I've been using this program for years, since January 2011. I've loved it, which is why I've used it so long, my mom started using it a few years after me. However, the constant price changes are frustrating and not it is $42.99 per year? I'm so tired of subscriptions in general, but certainly when it is this much. I don't use this across multiple devices,
  20. [R22] Keeper Password Manager 1/5 · US too expensive: Been using them for five years and every year they go up there’s cheaper better options out there and that’s where I’m going expect your price to up Only app I’ve ever had that does that
  21. [R46] Keeper Password Manager 1/5 · US Money Hungry: I’ve had this app forever it seems like, and I used to pay $14.99 annually for many, many years! Last year (2025) they increased the price to $39.99, and now they want to increase it again?! I’m about to cut ties with Password Keeper. The passwords app on iPhone works just as well and gives the option to add notes, codes, passkeys, and share with family. So why am I going to continue
  22. [R49] Keeper Password Manager 1/5 · US Overcharge and no CS: I’d give them less but it’s not an option.
  23. [R28] Keeper Password Manager 1/5 · US This app just gets worse with each release: I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc
  24. [R69] Dashlane Password Manager 1/5 · GB Doesnt work in airplane mode: This app doesnt work offline or in airplane mode. I dont have 2FA enabled. On the log in screen with Biometric it just hangs. When I get a network connection again it works again. Raised issues before on this been happening for over 6 months I have the latest app.
  25. [R42] Keeper Password Manager 3/5 · GB Recent changes have let them down: I’ve had this app for so many years, it’s been great and I’ve always recommended it. They have recently made changes where your basically forced to subscribe to 1 of 2 premiums if you want to be able to use functions that use to be ie auto fill, add new passwords. I don’t disagree with the option to upgrade but I do disagree with changing the free options so they
  26. [R45] Keeper Password Manager 3/5 · GB Good for a year…: Then you get continuous pop ups and the inability to edit/remove any of your existing information stored within the app (which in itself is unsafe!! Also, again unless I commit to paying the £*** a year, I can’t add any new passwords.
  27. [R77] Dashlane Password Manager 1/5 · GB Bait and Switch: Offered a free version to drawer customers in, then they began emailing to say if you don’t pay your account will be limited to 25 passwords, next it was that the account will be changed to read only, annoying but at least my passwords were saved, now they are emailing to say if you don’t pay they will delete the account and all passwords.
  28. [R83] Dashlane Password Manager 1/5 · GB Ruined it: Been using Dashlane for years and it’s been a great app for storing my passwords but over the last year they’ve completely ruined the experience by shrinking down the limit on free passwords from 100 to 50 and the to 25 and now even worse they’ve discontinued their free version so unless you have a lot of money in this modern day to want to go out and pay for it don’t use Dashlane go us

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store