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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper Password Manager vs Password Manager

Keeper Password Manager 4.9★ · Free to download 75
Winner Keeper Password Manager
Password Manager 4.8★ · Free + IAP 65

Keeper Password Manager has a slight edge due to its more consistent long-term positive feedback on core functionality and customer support, despite recent price concerns, while Password Manager struggles with critical bugs and aggressive upsells.

Full reviews: Keeper Password Manager · Password Manager

Keeper Password Manager and Password Manager both offer robust password management, with many users praising their security and ease of use over many years. However, recent updates and pricing strategies have caused frustration for users of both apps, with Keeper facing criticism for price hikes and auto-renewal issues, and Password Manager dealing with critical bugs, data access problems, and persistent upgrade prompts.

Head to head

Features & Functionality edge: Keeper Password ManagerR2R11R12R13
Keeper Password Manager Keeper users appreciate its core ability to store and retrieve passwords, notes, and other sensitive data, with some highlighting its security and ease of use R2R11. However, recent complaints include issues with autofill, especially for new logins R12, problems with the app becoming the default opener for other files , and critical failures like biometric access stopping or being locked out due to master password issues . Some users also report syncing problems across devices and the app not loading passwords R13.
Password Manager Password Manager is praised for keeping essential information organized, secure, and easy to access, with features like attaching photos to entries and automatic autofill . However, recent updates have led to significant issues, including the app crashing on startup, especially when syncing to Dropbox , search functionality problems , passwords disappearing or being deleted , and users being locked out due to password or Face ID issues R72R106. Some users also report that Face ID is now behind a paywall R61R111.
Ease of Use tieR11R13R16R28
Keeper Password Manager Many Keeper users find the app easy to use and manipulate, appreciating its straightforward access to stored information R11. However, some recent experiences indicate frustration with the app's performance, such as not loading passwords R13, difficulty with offline access R28, and issues with syncing . The process of canceling subscriptions is also noted as difficult R16.
Password Manager Password Manager is generally considered easy to use for organizing and accessing information . However, recent updates have introduced significant usability problems, including difficulty finding passwords due to new setups , the app crashing on search , and the requirement to manually input passwords due to Face ID being paywalled or not working R61R72. Users also report losing data after updates .
Reliability & Performance edge: Keeper Password ManagerR8R13R14R17
Keeper Password Manager Keeper has a long history of being a reliable tool for many users, with some reporting years of use without issues and confidence in its security R8R14R17. However, recent reviews highlight significant performance and reliability concerns, including the app not loading passwords R13, biometric access failing after updates , master password issues leading to lockouts , offline access problems R28, and syncing failures . Some users also report the app randomly deleting 2FA codes or not working at all .
Password Manager Password Manager has a strong reputation for long-term reliability and secure data keeping, with users reporting years of perfect performance and trust . Despite this, recent updates have severely impacted reliability, causing the app to crash on startup , search functionality to break , and data loss or inaccessibility R106. Some users also note issues with passwords not showing on Apple Watch and general bugs .
Price & Value tieR1R3R4R6
Keeper Password Manager Keeper users express significant frustration with increasing prices, with many reporting annual costs doubling or rising to $40-$50 per year R4R6R9R21. There are also complaints about unexpected auto-renewals, additional storage being added without consent R1R3, and being forced to upgrade for features that were previously free or basic . Some long-term users feel the value no longer justifies the cost, especially with free alternatives available R21.
Password Manager Password Manager users who pay for premium services generally find the price reasonable and worth it for the features and reliability . However, a major point of contention is the aggressive upselling and constant nagging to upgrade to paid tiers, even for existing paying customers . Many users who initially purchased the app as a one-time payment are upset about being forced into subscriptions for continued functionality or new versions . Face ID, a common feature, is also behind a paywall R61R111.
Customer Support edge: Keeper Password ManagerR5R15R16R17
Keeper Password Manager Keeper receives mixed reviews for its customer service. Some users praise the support team for being excellent, helpful, patient, and resolving issues quickly R5R17. However, others report poor customer service, including lack of telephone support, slow email responses , and difficulty getting help with account issues or cancellations R15R16.
Password Manager Password Manager's customer service is generally viewed as lacking. Users report difficulties in getting clear answers, with responses not matching their questions . Some express frustration with the inability to recover accounts or data if a master password or QR code is lost, with support stating they cannot help R106R117. There's also a sentiment that more customer service personnel are needed . However, one user did find support better in the past .
Pick Keeper Password Manager if

you prioritize long-term stability and security, and are willing to pay a premium for a service that generally works well, even if prices have increased R2R8R14.

Pick Password Manager if

you are an existing long-term user who finds the core functionality indispensable and are not bothered by the upgrade prompts, or if you are looking for a password manager that offers features like attaching photos to entries .

Evidence note: Recent reviews for both apps show a negative skew, particularly concerning pricing and recent performance issues, which contrasts with their higher lifetime ratings. For Keeper, many negative reviews focus on price hikes and subscription management, while for Password Manager, the issues are more centered on critical bugs, data access, and aggressive upsells.

Frequently asked

How much does Keeper Password Manager cost?
Keeper Password Manager has seen significant price increases, with many users reporting annual costs rising to $40-$50 per year, up from previous rates like $14.99 or $22.99 R4R9R21R27.
Does Password Manager have Face ID?
While Password Manager previously offered Face ID, recent updates have placed this feature behind a paywall, meaning users now need to subscribe to a premium tier to access it R61R72R111.
Can I get a refund if I'm unhappy with Keeper's auto-renewal?
Some Keeper Password Manager users report that the company charges for auto-renewal weeks in advance and does not offer refunds, even for unused services or unwanted additional storage R1R3.
What happens if I forget my master password for Password Manager?
If you forget your master password for Password Manager, customer support states they cannot reset it, and you risk losing all your stored data, with the only option being a full account reset R106R117.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Keeper Password Manager 5/5 · US President: One of the very best program I use daily. Highly recommend to anyone.
  2. [R11] Keeper Password Manager 5/5 · US Aplicación: Es una aplicación segura y fe fácil accesibilidad
  3. [R12] Keeper Password Manager 3/5 · US Great, but needs improvement.: When I am making a new login while in third party app, it should auto complete my username as I type, based my existing usernames.
  4. [R13] Keeper Password Manager 1/5 · US Unhappy with app: I’ve used this app for a few years now. Recently had to pay twice when they changed the subscription and now the app never wants to load to pull up my passwords. I would’ve cancelled my subscription and moved all my passwords to apple’s password manager if that had worked properly. I feel I pay too much for a too little+ a janky app
  5. [R16] Keeper Password Manager 1/5 · US I’m possible to cancel: The app doesn’t allow the opportunity to cancel, it’s an extra headache for users and would caution against anyone who would like the option to cancel on the app without having to contact their support team.
  6. [R28] Keeper Password Manager 1/5 · US This app just gets worse with each release: I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc
  7. [R8] Keeper Password Manager 5/5 · US Membership: I have used it for more years than I know. I love it!
  8. [R14] Keeper Password Manager 5/5 · US Have used this app for 15+ yrs!: Couldn’t live without this app. Buy it and you won’t regret it! Definitely worth the money!!!Used it while employed as an Exec Asst and now that I’m retired, use it even more for EVERYTHING that needs a password. Plus you there’s space where you can keep all kinds of notes and history for each entry..if you need to. LOVE IT!
  9. [R17] Keeper Password Manager 5/5 · US Happy camper.: Absolutely no complaints and have used this service for several years. The one time I did reach out with a few questions they were awesome!
  10. [R1] Keeper Password Manager 2/5 · US Works fine - Read the fine print before subscribing: I’ve had this app for about. 5-6 years. I used it bunch in the beginning but once I switched to an IPhone I never had the need for the Keeper app. Unfortunately it has been on auto renewal and somehow along the way additional storage was added to my account. I didn’t ask for it or have the need for it and if you look inside my account you would
  11. [R3] Keeper Password Manager 3/5 · US Auto-Renew is a gotcha.: Good product But…They will charge your account three weeks ahead of time before the auto renew date and NOT give you a refund.
  12. [R4] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  13. [R6] Keeper Password Manager 3/5 · US $: Too expensive
  14. [R5] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  15. [R15] Keeper Password Manager 3/5 · US Review: I love the app! I had been using the free version it for a while. Then i was suddenly unable to use & could not have anyone help me to get it resolved. Months later, my husband subscribed then we paid for the family plan. We are now able to use it. I love the app and I’m so glad we get to finally use it. I just have a lot of passwords that I can’t access,now. My only complaint is the custo
  16. [R9] Keeper Password Manager 3/5 · US Frustrating that the prices keep rising: I've been using this program for years, since January 2011. I've loved it, which is why I've used it so long, my mom started using it a few years after me. However, the constant price changes are frustrating and not it is $42.99 per year? I'm so tired of subscriptions in general, but certainly when it is this much. I don't use this across multiple devices,
  17. [R21] Keeper Password Manager 3/5 · GB Too expensive with free alternative: The price hike seemed unnecessarily big (nearly double) for no extra features. So I moved. That’s about it. Hope that helps. A bit more detail… Been using Keeper for 5 years or so. Been useful. However, the doubling of the price this year made me try the native password app on the Mac / iOS. You can migrate from one to the other fairly easily by exporting Kee
  18. [R27] Keeper Password Manager 3/5 · GB Nearly doubling its price in 2026: I have used this app for years but I am absolutely shocked to receive an email saying it’s Price from £22.99 to £39.99. I can’t justify that and I’m actually angry at the audacity.
  19. [R61] Password Manager 1/5 · US Face ID: Keeping Face ID behind the paywall is egregious. It’s not like it’s some new feature that’s difficult in implementing. It’s a common feature on all apps. Good Lord, is that all you can “develop” to generate dollars for the company?
  20. [R72] Password Manager 3/5 · US Good: App is very useful when trying to keep track of lots of personal information. One down side is that is no longer has facial recognition to unlock. You have to manually input a password to unlock it. You will be in trouble if you forget the password.
  21. [R111] Password Manager 3/5 · GB Free Update Misleading: I have used the old version 4 for many years and always like Msecure. Suddenly, I got a message saying I can now ”upgrade for free”, so I did. After installing and importing my data I then found I was on a ”free trial” and a very basic feature like touch ID requires the upgrade. For now, I will stick with the old version that has touch ID and if this changes, or becomes uns
  22. [R106] Password Manager 2/5 · US Don’t lose your code: I have used mSecure for YEARS. I was a big fan. I recently purchased a new phone and because of this, I had to reinstall the app. It is requiring me to scan the QR code (that it sent me years ago) that I no longer have access to. According to customer support, there is nothing they can do other than reset my account, which causes me to lose EVERYTHING. They claim this is for
  23. [R117] Password Manager 1/5 · US Great but Not: Great secure app. I had over 200 passwords, notes and financial entries then I forgot my password. Reached out customer service and guess what? They cannot reset your password. So if you buy this make sure to write down your password in several different places.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store