Head-to-head
Facebook vs TikTok
Facebook
60
Winner
TikTok
TikTok
65
TikTok is generally preferred for its engaging content, but both apps suffer from significant issues with excessive advertising, technical glitches, and poor customer support.
While TikTok boasts a higher lifetime rating and is praised for its entertaining content, it is plagued by frequent app crashes, account bans, and an overwhelming number of ads. Facebook, despite its lower rating, still connects friends and family, but users are increasingly frustrated by a cluttered interface, intrusive ads, and declining functionality.
Head to head
Facebook Facebook users appreciate connecting with friends and family, sharing daily devotionals, and using it for recruiting and displaying projects R2R8R23R26. However, recent updates have removed features like tagging people during live videos, finding old hashtags, and editing comments during a live broadcast . Users also complain about not seeing friends' posts due to an influx of commercials and suggested content R3R6R21. Some find the new AI features annoying and intrusive .
TikTok TikTok is loved for its entertaining videos and ability to change lives through earning streams R62. However, many users report missing features after updates, such as the drafts folder , slideshow options , and the ability to make calls . There are also complaints about not having polls and issues with search functionality R84.
Facebook Facebook users find the app's interface cluttered and ugly after updates, with stories taking up too much space and accidental reactions being sent R9R18. Posts often don't appear in chronological order R6. Some users experience difficulty opening responses and are irritated by ads at the bottom of posts R12. The web browser version is sometimes preferred for better functionality than the app .
TikTok TikTok's new profile layout is widely disliked, with users calling it 'ugly' and a 'knock off instagram' . The instant share button is a source of frustration, leading to accidental shares to random contacts . Some users also report issues with chat bubbles and photo comment options disappearing after reinstalling the app .
Facebook Facebook is criticized for being glitchy, with half the content not loading R7, notifications appearing constantly even when turned off R16, and picture albums failing to load R49. Users also report issues with grey images and videos and the app turning off music from other apps R22. Login problems due to excessive verification are also common R33.
TikTok TikTok users frequently report the app not loading or crashing, even after reinstalling or clearing cache R64. There are also complaints about videos having zero views despite analytics showing watch time , and issues with 'no internet connection' messages when trying to access playlists . A bug causes audio tracks to play automatically at full volume in the camera .
Facebook Facebook users are highly frustrated by the overwhelming number of ads, with some stating that 'every other post is an ad' and that they rarely see friends' content anymore R3R19R21R27. Ads appearing in the middle of reels are considered disrespectful .
TikTok TikTok is also heavily criticized for its excessive advertising, with users reporting ads every other video or three back-to-back, even after turning off ad settings R63R76. Ads appear frequently in search results R76, and there are concerns about explicit AI ads . Some users feel the platform forces them to pay to promote videos to get views .
Facebook Facebook's support is widely criticized, with users reporting an inability to get help for problems R34, accounts being suspended without reason or explanation R37, and a refusal to cooperate with complaints R40. There are also concerns about anonymous harassment going unaddressed R1, discrimination in Marketplace , and fake IDs being used for harassment . Some users are asked to verify identity with an ID, which they find 'weird af' .
TikTok TikTok users frequently report being banned or age-restricted without clear reasons, even when they are of age R73. The support team is often unhelpful R94. Users also complain about comments being taken down without valid reason and accounts being 'shadow banned' . Issues with account recovery are also mentioned .
Pick Facebook if
You prioritize connecting with existing friends and family, appreciate a platform for community interaction, and need features for recruiting or showcasing projects R23R26R53.
Pick TikTok if
You are looking for highly engaging, short-form video content, want to explore different earning streams, and are willing to tolerate frequent ads and potential app instability R62.
Evidence note: Both apps have a significant number of negative reviews, often citing similar issues like excessive ads and technical problems. Facebook's reviews show a decline in user experience due to interface changes and feature removals, while TikTok's issues are more centered around app stability and moderation policies.
Frequently asked
Which app has more ads?
Is Facebook or TikTok better for connecting with people?
Do Facebook and TikTok have issues with account bans?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Facebook Viaje en familia: Hermoso
- [R3] Facebook Too many commercials: I had always enjoy seeing the posts of my friends. I rarely see them anymore. I have 200 friends and see maybe a handful. All I see are commercials. False advertising companies of the same thing repeating over and over again. A lot of scamming
- [R6] Facebook What happened?: Posts do not come in order of date posted, sometimes days or even weeks.
- [R8] Facebook To FaceTime me back today: My last Post today to Tracey Rankins
- [R9] Facebook Facebook updates: Latest upstate present ugly and clumsy. Definitely detract from former pleasurable experience.
- [R12] Facebook Problems: I have to go in and out of Facebook to be able to open responses. It gets old I get very irritated with the adds at the bottom of posts! If you hit them by accident you get messages. These need to be removed!
- [R18] Facebook Get rid of stories on home screen: It takes up space on the home screen that is already too busy and cluttered and creates a error path for sending reactions to users that were unintended by accidentally tapping on them and its really annoying the "heart" is the default reaction. Lose it. Or provide a way to customize home screen and default reactions to be customized to how we want it seen not t
- [R7] Facebook Ridiculous: Can’t get half the stuff to load and people hacking accounts left and right
- [R16] Facebook Glitchy app, invasive !!!: I am sick and tired of notifications constantly appearing when I don’t have any !!!! I assume it’s from notifications I’ve turned off on certain feeds but for whatever reason you still find the need to show a notification on the app on my Home Screen even though I do not have a notification !!!! This has literally been going on for more than a year !! I’m sure you do it
- [R22] Facebook Totally Ruins Music experience: App always turns off music form other apps and it highly annoying. Nothing is playin in the Facebook app and there is no pictures with added music even on the page and it will just do it anyway.
- [R33] Facebook To many verification.: I can’t login my own account to my computer. Sometimes the code doesn’t working. Even If I know the password then it wants me to verify with phone. Sometimes it’s show a QR code screen. What if I visit new place and I really need to login my account but my phone left home? What should I do. Please fix this.
- [R19] Facebook Sucks: Too much advertising and too many fake stories! Gone down hill.
- [R21] Facebook Great App but…: I do love Facebook but I have to say lately the ads are getting ridiculous. I get that with ads is how you can make it free but literally ever other post is an ad. I don’t even see friends stuff much anymore. It’s frustrating
- [R27] Facebook Ads: Too many ads
- [R1] Facebook the negative aspects of facebok: "Anonymous mode" is a terrible feature on Facebook. Many people exploit it to harass, abuse, and insult others, yet Facebook turns a blind eye to this, which is truly awful.
- [R34] Facebook I have a big issue or a problem, but not anyone can help me for fix my problem like so bad for a F b: Always bad a conversation with a Facebook technology not anyone can fix my problem
- [R37] Facebook Facebook has gone downhill: Facebook has gone downhill. I don’t understand what’s going on there. I have tried to get my account unsuspended. I tried to get a hearing. Let me I don’t know what I have done wrong and that is the truth and nobody will tell me nothing. They just suspended my account for no reason. That I know of I have said nothing I just re-share stuff and I don’t know if that’s what
- [R40] Facebook Oh my previous review was erased: BBB complaint filed since meta/facebook support refuses to cooperate and chooses to non respond a complaint via email. Meta is now using data obtained from “research” through a job I applied for to continue the retaliatory behavior and has completely removed any actual training, boundaries, and restrictions set by pelting me with racist and content targeting my
- [R63] TikTok Too many ads now: Since ownership swap all there are is ads. Even if you go into settings and turn all the settings for ads off you will still get an ad every other video or 3 back to back. Also if you click on the ad and select “Not interested” and then fill out TikTok’s reasons why you’re not interested there will still be an advertisement of the same thing a few videos after of the same thing.
- [R76] TikTok Too many ads in search: Everytime I search a video, or just simple cooking videos, I get one video then the rest are ads. This is the most annoying thing TikTok has done. I don’t watch TikTok anymore because it just become a sellers market. It’s so annoying, and truly sad that such a great app had such a bad downfall. Once this is fixed I’d love to watch it again. But as of now I have Facebook & i
- [R23] Facebook Love seeing Friends and Family and beautiful places.: ems
- [R26] Facebook Great Social and Virtual site to be.: I enjoy this Great Social and Virtual site.
- [R53] Facebook Love at first try: I’m addicted to Fb and I love the means of connection with friends around the world.
- [R62] TikTok Overpowered app: the best interesting app · translated
- [R73] TikTok Uhm: You keep banning my accounts 😭🙏🏼
- [R84] TikTok eh: First, my account got suspended (i currently do not know the outcome of the appeal) for being underage, but i do not know anything that suggested that, since i am not underage. Second, the not interested button doesn't work, and third, there are random people in search that have no correlation to the search and keep appearing. also, i have a military ID that has my birthdate on the back so it
- [R94] TikTok 0/5: as much as i love this app, i keep getting banned when i had done nothing wrong. i’m over 13 and never broke any of the guidelines and tiktok’s support team did in fact not help at all.
- [R49] Facebook Loading…: There is so much garbage on this app now, that my own picture albums won’t load on WiFi of 5G UB for OVER 20 MINUTES!!!! This whole platform is in a downward spiral
- [R64] TikTok App won’t load: For over a week now this app has decided to no longer function. I have deleted and reinstalled, and I have cleared cache, etc. even reset my iPad and tried from scratch. This app no longer functions. I am not alone in this as I see others sharing the same issue. I now don’t have access to saved videos/ recipes, etc and I am truly livid. The web browser version is garbage and functi
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store