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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

TikTok

45
User verdict / 100 High confidence Divided

Recent TikTok reviews indicate a significant decline in app stability and moderation effectiveness, with many users experiencing crashes, account bans, and unaddressed issues, despite the app's overall popularity and entertainment value.

4.7★ lifetime (18,317,289) Free + in-app purchases since 2014 by TIKTOK PTE. LTD. updated 0.1 mo ago recent negative 52% 120 reviews across 4 regions
App Stability Account Moderation & Bans Buggy Features Content & Ad Experience
5★226
4★93
3★101
2★73
1★387
recent reviews across 4 regions, vs the 4.7★ lifetime average

TikTok continues to be a popular entertainment app, but recent updates have led to widespread technical issues like app crashes and an inability to open the app. Users also report persistent problems with account moderation, including unfair bans and ineffective reporting mechanisms, which contradict the app's high lifetime rating.

What users like

  • Many users find the app entertaining and enjoyable for watching and creating videos.R5R9R13R26

What users complain about

  • The app frequently crashes or fails to open after recent updates, making it unusable for many.R8R12R31R32
  • Users report unfair account bans and age restrictions, often without clear reasons or effective appeal processes.R7R15R16R30
  • Moderation is criticized for being inconsistent, failing to address offensive content or harassment, and sometimes penalizing legitimate users.R3R18R20R22
  • Several features are reported as buggy or missing, including reposts, streaks, playlists, and messaging.R1R2R4R6
  • The app is perceived to have an excessive number of ads and a shift towards monetization, impacting the user experience.R35R80R200R356
  • Drafts are not reliably saved or transferred between devices, leading to loss of content.R39R44R259

Latest update · v45.9.0

What the developer says changed (the verdict above weighs this against what reviewers report):

Squashed bugs for better experience.

Recurring themes

App Stability negative
Many users report that the app crashes frequently, gets stuck on the loading screen, or simply won't open after recent updates, rendering it unusable for extended periods. This directly contradicts the developer's notes about 'squashed bugs'.R8R12R31R32
Account Moderation & Bans negative
A significant number of users report unfair account bans, suspensions, and age restrictions, often claiming they meet the age requirements or did not violate guidelines. The appeal process is often ineffective or unresponsive.R7R15R16R30
Buggy Features negative
Users are experiencing various bugs with core features, including inability to see friends' reposts, issues with sending messages, missing 'streaks' functionality, playlists not loading, and drafts being lost.R1R2R4R6
Content & Ad Experience negative
The app is criticized for poor content moderation, allowing offensive comments and harassment while legitimate content is flagged. There are also complaints about an increasing number of ads, a focus on monetization, and a decline in the organic feel of the platform.R3R18R20R22

Who it's for

TikTok is for users who enjoy short-form video content and social interaction, and are willing to tolerate significant technical bugs and inconsistent moderation R5R9R26. It is not recommended for users who prioritize app stability, reliable account access, or consistent content moderation R8.

Evidence note: The recent reviews skew heavily negative, focusing on technical issues and moderation problems. While many users still express enjoyment, the volume and consistency of complaints about crashes and bans suggest these are widespread issues, despite the app's high lifetime rating. The developer's release notes are vague ('Squashed bugs for better experience') and are directly contradicted by numerous user reports of new or persistent bugs and crashes.

Frequently asked

Why is my TikTok app crashing or not opening?
Many recent reviews indicate that the TikTok app frequently crashes or fails to open after recent updates, getting stuck on the logo screen before closing R8. Users have tried updating, reinstalling, and clearing storage without success .
Does TikTok have issues with account bans and age restrictions?
Yes, many users report issues with unfair account bans and age restrictions, even when they claim to meet the age requirements R7. The process for appealing these decisions is often described as unresponsive or ineffective .
Are there problems with TikTok's moderation of content?
Yes, reviews indicate significant problems with TikTok's content moderation, with users reporting that objectively offensive comments or posts are not removed, while legitimate content can lead to warnings or bans R3R20R22. This leads to an environment where harassment and bullying are perceived to be unaddressed R20.
Are TikTok features like reposts and streaks working correctly?
Many users report that features like seeing friends' reposts, sending messages, creating 'streaks,' and accessing playlists are not working correctly or have disappeared after recent updates R1R2R4R6.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 5/5 · US hi: I like this somg because there is alot of girls
  2. [R9] 5/5 · US Lives: This is a very amazing app I love it but whenever I’m on someone’s live, the live creator can’t see my chats
  3. [R13] 4/5 · US amazing: good
  4. [R26] 5/5 · US Loving it: I love TikTok because it dosent just let you watch videos but you can also text
  5. [R8] 3/5 · US The app crashes: Whenever I tried to see TikTok the app crashes. Please fix the bugs it’s crashing and I’m so irritated!!
  6. [R12] 5/5 · US Help: I love ur app and all its great but I think the app has issues or it’s just me bc it wont let me watch videos or open the app.
  7. [R31] 1/5 · US Every time I want to enter the app gets me out and it doesn't open: Every time I want to enter the app gets me out and it doesn't open
  8. [R32] 1/5 · US TikTok Kept Crashing after this new Update: The App Kept Crashing since i updated the app, What The Heck TikTok
  9. [R7] 3/5 · US Not that great!: TikTok banned my account when I met the age requirement, this is a huge flaw which can cause inconveniences to people who are old enough to have the app, I insured TikTok that I’m 12+ and the should not have banned me when I didn’t do take action in inappropriate content or behavior. Please fix your app!
  10. [R15] 5/5 · US Abigail Michel: 5 stars i love the app easy to use love making new friends and followers BUT there’s one problem TikTok suddenly said my TikTok no longer exist I was confused and worried wondering what I did wrong now this happened once and I was fine but I can’t seem to get back in this time my TikTok account I’ve been working on for years is in trouble and TikTok didn’t even said nothing but you
  11. [R16] 1/5 · US I can't get my accounts back cuz I got banned for nothing: 1/10
  12. [R30] 2/5 · US I liked it but now…: Ok I loved this app until it deleted my account out of nowhere and I can’t get it back😡😡😡😡
  13. [R3] 1/5 · US They don’t follow through on protecting creators.: They have all these guidelines and things they don’t tolerate yet they allow them to happen. This app and management needs to be help accountable!
  14. [R18] 1/5 · US Shoving ai into every crack: Can yall not Oh also can yall not make the most basic sht a violation? I watched a cop literally shoot a dog I said we should find his address? Don't be lame
  15. [R20] 1/5 · US Awful support: If you try reporting objectively offensive comments or posts, no violations are ever found. Nothing is done to stop harassment or straight up bullying on the platform because dogpiling is allowed.
  16. [R22] 1/5 · US L TikTok🤮: This app doesn't deserve a rating higher than 1 star. The moderation is terrible; even on Instagram, you feel much freer and safer.
  17. [R1] 4/5 · US GREAT: So the app is great and all but there is one bug that bothers me, for some reason it won't let me see people report I have a other account but I just do use it most of the time but that's the bug, it won't let me see reposts from my friends. And now it won't let me text friends unless I text first please fix this bug I put the "let us know" and did nothing
  18. [R2] 1/5 · US Help: My story with the flames isn't posting to my story. · translated
  19. [R4] 4/5 · US Give me streaks: I like the app but it’s not letting me make streaks and keep age restricting me
  20. [R6] 4/5 · US No TikTok streaks: I only gave it 4 stars, because I don’t have TikTok streaks and I really upset that I don’t have TikTok streaks,but if yall give me TikTok streaks I will leave a good review and give it five stars.
  21. [R35] 1/5 · US Scam / fraud: This app is a scam and designed to keep you on and addicted at all times. They won’t let you stay off. And you have to buy your followers. They limit new content creators so you’re forced to spend money to grow. Can’t do it organically if you’re not a celebrity. It’s a scam and it dangerous to kids. Edit: since posting this my views have vanished. Like I said, it’s a Chinese scam.
  22. [R80] 1/5 · US Too many ads: It’s literally insane the amount of ads you get now it’s every 3rd video it makes this app worse than YouTube in 2020 I literally hate this app now
  23. [R200] 3/5 · US Social Media Marketplace: TikTok used to be a really cool place that was centered on small creators doing everyday things. It was a place where practically anyone could go viral and gain a substantial following. No celebrities, no corporate media, no ads. Today it is a money grabbing app where you practically have to pay to go viral. Everything is tied into monetization. Every other video is a cor
  24. [R356] 3/5 · GB gone down: tik tok used to be so good. it used to be everything to everyone but it has gone down. i get one video and i scroll and i now is r three tik tok ads in a row and then i have a live THEN a normal video. i can never get a normal tik tok scroll anymore to the point many people i know are deleting it. instagram reels are becoming the next best thing 😂. tik tok is good but it was insanely go
  25. [R39] 2/5 · US Drafts: Didnt let me save a draft because the app completely closed when i exited the app for 20 seconds
  26. [R44] 4/5 · US Drafts: Love this app only real big complaint I have is that I lose all my drafts when transferring to a new phone. I really hope you guys can fix this and make the drafts save on the account. Lost so many memories because of this.
  27. [R259] 3/5 · GB Drafts: Please can I get my drafts back I got a new phone and all of them are gone and they mean soo much to me my account it @mitski514 and it’s a private account with a flower pic

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store