Travelocity Hotels & Flights vs Hopper

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Travelocity Hotels & Flights 2/5 · US App keeps crashing: Since March the app has been crashing every time I search for a hotel the app would crash. I have resorted to using the website . No updates has fixed the problem
2. [R3] Travelocity Hotels & Flights 3/5 · US Bug: So the app keeps going blank white when selecting a hotel to look at the pictures and description.
3. [R72] Hopper 3/5 · GB Generally good, but recent experience less than: I’ve been using Hopper for years successfully. For the first time, I’ve repeatedly been unable to book flights (card preauthosrised, but “price changed” or “unable to book”, leaving over £1000 unavailable in my bank account). Was finally able to “book”, and the app says the booking was successful, but I wasn’t billed, received a cancellation ema
4. [R94] Hopper 5/5 · US Great at Watching Flights: This is a good app. I like the fact that it watches flight and hotel prices and let you know if they predict higher or lower prices.
5. [R19] Travelocity Hotels & Flights 2/5 · US Not opening on IOS: Across all my apple products the app is not opening, and crashing. Takes ages to load and when it does it freezes. Unable to load reservations or search.
6. [R75] Hopper 3/5 · GB One of the best and worst apps: Although they have good prices and easy booking, there are a lot of app errors. Including the fact that I searched up the date in April to book a hotel however , it gave me the date for march once I paid for everything. I looked at the date and was so angry at this app. I originally wanted April but got march. How is that even possible? I contacted support where
7. [R118] Hopper 5/5 · US Highly recommend: Hopper is a great app! I booked my first girls trip on here and I was able to find a great selection of hotels for my trip. It's great because all the hotels are in one app so I didn't have to open 100 tabs with different hotels and their website. I was able to add the hotel to my list that corresponded to my trip and look back later. Plus when I called the support line to get m
8. [R7] Travelocity Hotels & Flights 1/5 · US Disappointment: I am absolutely disgusted with Travelocity. I had a flight cancellation and was told that my wife and I had credits of $198 each. I went to book a flight with the credits. The Travelocity agent, who spoke virtually unintelligible English first told me there would be a $100 fee discounted from the credit. Then she told me the price of the flight i was seeking to book was over $150 m
9. [R16] Travelocity Hotels & Flights 1/5 · US Horrendous customer service!: I went on the chat to see if I could change the return date of my flight, and I was on for 2 hours with 2 different “customer service members” and they told me they were going to charge me another $400 to change my date. I said I should have a credit from yje first date and I would pay the difference. He insisted I owed $400! I refused to pay for basically 3 flights w
10. [R67] Hopper 1/5 · US Hoppers terrible customer service: I had an absolutely terrible experience with Hopper. I booked a Le Mans Suite at the Paris Hotel in Las Vegas, but when we arrived, Hooper booked the wrong room. It was just a regular 2 queen room. After over an hour on the phone with their agents, constantly being put on hold (often 10 to 20 minutes at a time), even though the agent said 3-5 minutes. they kept
11. [R93] Hopper 1/5 · GB Terrible support: I paid to book a hotel with hopper however when I contacted the hotel they had no confirmation of my booking, yet I had received a confirmation through hopper Going through support I had 2 options: 1. A terrible AI chatbot that gives wrong information 2. A call support line which was impossible to reach as I am in a foreign country I have been scammed by hopper and have not r
12. [R52] Travelocity Hotels & Flights 2/5 · US Price: Price is not that good
13. [R61] Hopper 1/5 · US False advertising: Double check if you book with them as the fare I purchased stated that it included a carry-on bag, but when I receive my itinerary from the airline, it did not include a carry-on bag and when I contacted Hopper, they told me to call the airline and when I contacted the airline, they told me that it doesn’t include a bag and then I need to purchase it additionally and when contac
14. [R66] Hopper 3/5 · US It’s good but not great: TLDR: It cost me over 300+ dollars telling me the flight would go down when in reality it skyrocketed to almost 1000/pp It seemed like hopper was perfect to view multiple flights across multiple airlines, Compare prices, and even have the option to watch flights and Hopper would notify you when the price gets better. I thought 700/pp was a bit steep from NY->Turks so I wa
15. [R83] Hopper 1/5 · US Innaccurate Hotel Prices: I paid over $1000 to a hotel for a week's stay through Hopper, and I was just charged an additional $321 by the hotel, and I do not know why. Beware, the pricing you see in Hopper is not the ultimate price.
16. [R60] Travelocity Hotels & Flights 1/5 · US Service NO longer exists here: Travelocity used to be my go-to for ALL things travel. I’m a member for over 20 years and the level of service they once provided to its customers have changed drastically. I’ve watched it go from top notch to now they don’t even try anymore. Yea, I’m done done with Travelocity.
17. [R73] Hopper 1/5 · US Customer service sucks: Not good customer service
18. [R89] Hopper 1/5 · US don’t buy at Hopper if u ever need to change or refund: Customer service is complete trash. You are connected with AI before you can get a not-helpful-at-all customer service agent. Wasted 4 days of my time and solved nothing. If you ever need after-sale customer service you SHOULD NOT BOOK WITH HOPPER!!!!
19. [R90] Hopper 5/5 · US Over the years Hopper has been a great help!: I’ve been using Hopper for nearly 10 years now and every time it has genuinely been a great asset for booking flights. Now I’m about ready to book my final flight out of Japan back to my home country and I’m looking forward to using Hopper. I hope that Hopper continues to genuinely help the customers and find the best prices.