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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Evernote vs Craft

Evernote 4.4★ · Free + IAP 65
Winner Tie
Craft 4.8★ · Free + IAP 68

Evernote is better for long-term, established users who need robust organization and cross-device syncing, while Craft appeals to users seeking a visually appealing, customizable, and modern note-taking experience, especially on Apple devices.

Full reviews: Evernote · Craft

Evernote, a long-standing note-taking app, faces significant user backlash over recent substantial price increases and perceived feature bloat, despite its strong syncing and organizational capabilities. Craft, a newer app, offers beautiful design and customization but struggles with bugs, AI credit limitations, and accessibility issues, alongside its own high subscription costs.

Head to head

Features and Functionality tieR5R8R11R12
Evernote Evernote is praised for its comprehensive organizing capabilities, including documents, receipts, photos, and to-do lists, with quick syncing across devices R8R23R26. Recent AI additions are seen as both beneficial by some R5R44 and detrimental by others, making the app slow, laggy, and less reliable for search R12. Users also note issues with formatting, particularly bullets and numbering, and a flawed scan feature R11.
Craft Craft offers extensive flexibility with colors, themes, checkboxes, charts, and reminders, making it a 'crafty' and organized app . Its AI assistant is a key feature, though some users find it confusing, inconsistent, or limited by 'credits' even in paid tiers . Users appreciate its visual formatting options but find their application clunky or unpredictable . Some users report significant limitations, such as character and line limits per note, which hinder its use for long-form content R87R88.
Ease of Use and User Experience tieR1R6R7R12
Evernote Evernote users, especially long-term ones, report a decline in ease of use, citing slow performance, lag, and an overloaded interface with too many features R12. Frequent pop-ups for updates and promotions, as well as forced customization questions, disrupt the user experience R6R7. Some also experience basic functionality issues like cursor placement problems R1 and search engine bugs .
Craft Craft is generally considered intuitive and user-friendly, with a slight learning curve R71. However, users report various glitches, such as text shifting, background images not working, and issues with copy-pasting from web pages . Some find the interface complex and easy to get lost in due to numerous features . Accessibility is a significant concern, with VoiceOver users finding the app mostly unusable R91R112.
Reliability and Performance edge: EvernoteR12R13R23R26
Evernote Evernote users report issues with the app becoming slow and laggy, with unreliable search functions R12. There are complaints about frequent crashes and difficulties accessing old notes after unsubscribing R13. Despite these, many long-term users still find it works well and syncs perfectly across devices R23R26.
Craft Craft users experience various bugs and glitches, including freezing, disappearing embedded media, and issues with duplicating or deleting notes on Mac R69. A major concern is the risk of documents going missing due to sync issues, especially when used simultaneously on multiple devices, and the lack of local or incremental iCloud backups . Some users also note significant battery drain on Mac .
Price and Value tieR3R4R9R10
Evernote Evernote faces overwhelming criticism for dramatic price increases, with many long-term users calling them 'outrageous,' 'predatory,' and 'mind-boggling,' reaching up to $250-$260 per year R3R4R9R10. The free version is described as dwindling and deliberately made unusable with constant pop-ups to force upgrades R13. Some users still find the quality worth the price R44.
Craft Craft's pricing also draws criticism, with users finding the annual subscription of around $95-$100 too high for a notes app, especially when compared to free alternatives like Apple Notes R106. The free tier is limited, with users quickly hitting 'block limits' or running out of 'credits' for AI features, pushing them to pay R88R106. Some users report being charged immediately without a trial . However, some find the paid subscription worthwhile for its features and design .
Customer Support edge: CraftR25R30R69R71
Evernote Evernote users report extremely poor support, with one user detailing a lack of response to multiple requests for help with PDF export issues R30 and another describing an inability to access their account after a phone change due to multi-factor authentication, with no fewer than 10 support interactions yielding no resolution R25.
Craft Craft's support receives mixed reviews. Some users praise the team for being responsive, helpful, and quick to address issues, even following up regularly R69R71. Conversely, others describe support as non-existent, unable to provide straight answers, or difficult to reach .
Pick Evernote if

you are a long-term user with a vast existing note library who values robust organization, cross-device syncing, and are willing to pay a premium for these established features, despite recent price hikes and UI frustrations R8R23R26.

Pick Craft if

you prioritize a visually appealing, highly customizable, and modern note-taking experience, especially if you are an Apple ecosystem user, and are comfortable with a learning curve and potential bugs for its aesthetic and AI capabilities R71.

Evidence note: Evernote's reviews are heavily skewed by recent negative feedback regarding price increases, which overshadow its long-standing positive aspects. Craft's reviews, while generally positive on design, reveal significant issues with reliability, accessibility, and AI credit limitations, which are critical for a paid app.

Frequently asked

How much does Evernote cost?
Evernote's annual subscription has seen significant increases, with users reporting costs ranging from $170 to $260 per year, leading many to cancel their subscriptions R14R22R49.
Does Craft have a free version?
Yes, Craft has a free version, but users report quickly hitting 'block limits' or running out of 'credits' for AI features, which forces them to consider a paid subscription R88R106.
Is Evernote's AI useful?
User opinions on Evernote's AI features are mixed; some find the in-app AI functionality, like summarizing content, useful R5R44, while others describe it as 'horrible,' 'weak,' and making the app worse R10R12.
Can Craft be used for long documents or books?
Craft has significant limitations, with a maximum of 20,000 characters and 1,000 lines per note, making it unsuitable for long documents, books, or full lecture transcripts R87.
Is Craft accessible for visually impaired users?
No, Craft is not well-designed for visually impaired VoiceOver users, with controls read as text boxes and main documents being inaccessible R91R112.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Evernote 5/5 · US Have used this for years now…: And quite simply it must gets better and better, especially with the addition of AI features as of late!
  2. [R8] Evernote 5/5 · US My most useful app: I use Evernote frequently on my phone and my computer for work and personal use, Evernote helps me organize my documents, receipts, photos, to do lists, etc. Very useful. Love it!
  3. [R11] Evernote 4/5 · US Fine but not awesome: Evernote has several good features and is generally good. Folders work well for organizing notes. Two significant frustrations are: 1. It doesn’t give you an opportunity to return to the same place. You leave your note for an hour, you end up at the front door. Frustrating if you’re trying to get work done! 2. Formatting is picky, idiosyncratic, and doesn’t play well with
  4. [R12] Evernote 3/5 · US Horrible AI: I used to love Evernote and used it for everything, but in the past year or so, it’s gotten slow, laggy, and can no longer reliably find documents when you look for them. They’ve done all in one AI and guess what, it doesn’t work. Every AI feature they’ve added has made it worse. Whoever decided this simple little app needed AI should lose their job.
  5. [R1] Evernote 1/5 · US Typing problem: When I pull up an existing note I am unable to place my curser in the title or body of the note to type? Why is that happening and how can I correct? With the increase in annual subscription cost there should be no issues…
  6. [R6] Evernote 3/5 · US Unnecessary blocking with promos: I like the app because it syncs quickly. I don’t like it when I try to open it on the fly and the screen covered with bulletins telling me about new updates. It seems like they roll them out a couple of times a week.
  7. [R7] Evernote 2/5 · US Pop ups: I love this app It dose almost everything perfectly. But I use this app primarily for quick jotting down of my thoughts. I hate that I have lost many thoughts before because I have to dig through seven pop-ups before I can see my notes! that is ridiculous. I can’t tell you how many times in a quick moment where I need to write something down. I lose it because I’m interrupted while diggin
  8. [R13] Evernote 1/5 · US Garbage: Between dwindling down the free version to drive people to pay for items that should be there and more devices and crashing frequently, not that impressed anymore. Used the app for 5 yrs and it's gotten progressively worse, but many of the alternatives including one note are just worthless.
  9. [R23] Evernote 5/5 · US I’ve been using it for years: Evernote is on of the few, truly invaluable programs I’ve used for over a decade. Having a syncing notebook app between all of my devices is incredibly useful to me.
  10. [R26] Evernote 5/5 · US Evernote is very helpful: I have used Evernote since 2011 and it has served me well. I have literally thousands of notes organized with titles and can search for anything easily. It works well and synchs between devices perfectly. It has a few quirks that are a bit annoying - mostly that a youtube link only works in the android app and not in ipad or mac app. Otherwise, it’s great.
  11. [R3] Evernote 3/5 · US Pricey: The app is good, but the cost is high. The monthly cost for this app is way too high for something that just holds your notes. They act like it’s the only app you’re paying for.
  12. [R4] Evernote 2/5 · US Farewell Evernote: I’ve been using this for 10-15 years and it’s been the lil note taker I love to complain about. I won’t be paying and subsiding their AI upgrades this time around. This is a YUGE price increase. Too expensive and other free tools will be fine to use.
  13. [R9] Evernote 3/5 · US Price Increase: Love Evernote. Long term customer. Price increase outrageous. I am not using many of features. iPad APP not working with message to pay for a second copy? Really ?
  14. [R10] Evernote 2/5 · US Pricey, Weak AI Support: I’ve been a user since 2008. Unfortunately, the combination of the huge pricing increase plus the lack of meaningful AI tools is sending me elsewhere. No .md file support, weak AI integration, and no meaningful way to connect to the most powerful external AI models.
  15. [R25] Evernote 1/5 · US Absolutely the worst support: I thought I would come back to the app after almost a decade, not using it hoping that perhaps it would be a useful addition to my life. Unfortunately, in the past 10 years, I have replaced my phone. That means I no longer have access to the app that the code for my multifactor authentication is in. I open a ticket with support thinking that this should be a fairly ea
  16. [R30] Evernote 3/5 · US Still can not export PDF: Despite following instructions precisely, evernote no longer allows me to export a note as a pdf Zero responses from my multiple requests for support
  17. [R69] Craft 3/5 · US Very impressed with the Craft Support team: I have experienced some glitches with my iPad. The Craft Support team reached out immediately, asked for relevant details, and is following up with me regularly. I am confident they will find a solution for the issue I am experiencing. I will move my rating back to five stars once it is fixed. Well done, Craft team!
  18. [R71] Craft 5/5 · US Top-Notch App: Simply...Craft is amazing. I just started using this app and was a little nervous because I am not tech-savvy. I was so pleasantly surprised to discover it is extremely user friendly. I was able to figure most things out on my own. However, when I needed help I simply e-mailed the Craft team and always recieved immediate replies filled with simple and easy to understand information
  19. [R14] Evernote 4/5 · US No middle ground for solo reference & note users?: I've had Evernote for years, and I was more than happy to sign up for the paid version, originally. Then, the price went up to $170, and'sI grimaced but went ahead, now the price is going up to $250 a year. But there if a longtime user "up yours" choice. I use this for keeping my own records, my own notes, various reference materials and curiosit
  20. [R22] Evernote 1/5 · US Price gouging: This used to be a great app. As user for 15 years it has been my digital brain, just as it promised. But now they have more than doubled the fee two years in a row. It is now $260 per year and that is just mind boggling for my use. It’s unfortunate that they raised the price this much. I have now moved all my notes to another product.
  21. [R49] Evernote 1/5 · US Stop!!!!!: Note/update - in an attempt to make this use by use review pop up stop, I deleted the app and reinstalled it. No luck. I’ve been using Evernote since around 2010. It’s had improvements over the years. Been bought and sold by different owners. Changes made. Price has gone up as has the price for everything else. Features come. Features go. This year the price went from $150 a year to $
  22. [R88] Craft 1/5 · US I Hate You Now: I praised your app, saying it was better than Noting Note, but after less than a month of use, it's showing "Block Limit Reached." It's incredibly low quality. Other apps don't limit things like yours. Therefore, I'm switching to Noting Note instead of this limiting, money-hungry, low-quality, brainless app.
  23. [R106] Craft 1/5 · US This app blows: I was using it to organize my summer classes’ work and then all of a sudden I’m met with an error that says I ran out of free space or something of the sorts. $9.99 a month to continue using the service. Yeah, no. I’m just going to go back to google docs that is free and doesn’t run out of space. Features are all mid too and not to mention that it glitches all the time. Seek out a
  24. [R44] Evernote 5/5 · US Still Using Evernote: Happily “entangled” on Evernote via multiple devices, calendar and tasks. Given the volume of detailed notes is 300+, the “in-app-AI” functionality of summarizing from my internal content has been really useful. Yes… you pay for this.
  25. [R87] Craft 3/5 · US Beware - Craft LIMITS number of characters per note!: Maximum of 20,000 characters per text. Maximum of 1,000 lines in a text. Maximum of 10,000 characters per line. Those are applicable to all types of subscriptions., , , , , , , - The above is the answer I received from support when I asked why I can’t copy/paste a full transcript of a 2-hour lecture. (It would only paste part of it). I don
  26. [R91] Craft 1/5 · US Not recommended for voiceover users: It appears that accessibility and universal design were not considered as part of the design for this app. Blind or low vision voiceover users will find the app to be mostly unusable, unfortunately.
  27. [R112] Craft 2/5 · US Not accessible…: I was excited to give this app a try when I read the initial recommendation. It sounded fantastic, and being available across all my Apple devices, it seemed like a great option. Sadly, I was very disappointed to discover that, as a visually impaired VoiceOver screen reader user, the app is not well thought out for users such as myself. All the controls are read aloud as text b

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store