Craft
Craft is a visually appealing and powerful note-taking and productivity app, praised for its design and organization, but it is currently plagued by numerous bugs, accessibility issues, and concerns about its pricing model and AI credit system.
Craft is a highly-rated productivity app known for its beautiful interface, extensive customization options, and robust organization features, making it a strong alternative to apps like Notion and Apple Notes. However, recent reviews highlight significant technical issues, including display glitches, crashing, and problems with core functionalities like copy/paste and AI features, alongside concerns about its pricing and accessibility.
What users like
- Beautiful and intuitive UI/UX design, offering extensive customization options for documents and themes.R2R6R9R14
- Effective for organizing thoughts, ideas, projects, and to-do lists with features like daily pages, tasks, and calendar integration.R2R10R12R13
- Offers powerful functionality for writing, editing, and sharing documents, with good performance on iOS and Mac.R2R7R8R23
- Responsive customer support team that provides helpful and timely assistance.R7R14R17
What users complain about
- Frequent and severe bugs, including display problems, text shifting, disappearing blocks, crashing, and issues with copy/paste functionality.R1R5R11R29
- Significant accessibility issues, particularly for visually impaired users, with no support for system text enlargement or VoiceOver.R20R28R55R85
- Concerns about high subscription costs, limited free functionality, and a confusing AI credit system that feels like a waste of money.R6R16R19R21
- Lack of essential features such as OCR, PDF search, manual sorting, nested tags, backlinks, and better font control.R56R187R373R383
- Issues with data management, including character limits per note, documents going missing due to sync problems, and difficulty exporting data.R36R47R53R255
- The app is perceived as trying to do too much, leading to a bloated interface, confusing navigation, and a loss of its initial simplicity.R18R75R107R172
- Poor integration with external services and automation tools, limiting its use in larger workflows.R59R145R477
Latest update · v3.5.1
What the developer says changed (the verdict above weighs this against what reviewers report):
We’ve reworked the entire Tasks experience under the hood and added a lot on top. We also made some huge performance improvements. Typing is now dramatically smoother, battery life is better thanks to reduced CPU usage, navigation feels smoother throughout the app, and document opening is up to 2.3× faster. New & improved - All Tasks view has been completely redesigned to be a true list of all tasks across all documents - All the tasks views, Inbox, Today, Upcoming and All now support new sorting and grouping options - Today, Upcoming and All support grouping by document and sorting by in-document order. In this grouping, tasks display a badge with the page they are in - When grouped by none, Today shares a single manual order across the Today task view, the Calendar, the Daily Note and the widgets, perfect for prioritizing your tasks - Tasks have a reworked context menu and su
Recurring themes
Who it's for
Craft is for users who prioritize a beautiful, highly customizable, and visually-oriented interface for note-taking, organizing projects, and daily planning R2R9. It's particularly well-suited for Apple ecosystem users, especially on iOS and Mac, who appreciate a Notion-like experience but find Notion too cumbersome R8R23. It is NOT for users who require robust accessibility features, rely on local storage, or need advanced data portability and integration with external workflows R28R55R145R205.
Evidence note: The sample of recent reviews skews significantly negative, which contrasts with the high lifetime rating. Many positive reviews are older or focus on design, while recent negative reviews detail numerous bugs and pricing concerns. The developer's notes claim performance improvements and a reworked Tasks experience, but recent reviews indicate ongoing and new bugs, particularly with display, stability, and core text editing, suggesting these issues persist or have emerged despite updates.
Frequently asked
What are the main issues with Craft's AI assistant?
Does Craft support accessibility features for visually impaired users?
Are there limitations on document size or content in Craft?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] The best App Ever in Life!!!: This app is very convenient, easy to use, and crafty. I like that I have so much flexibility when adding colors, themes, checkboxes, etc. I can even make charts, set reminders, add cool themes, and more. Craft is my go to app for all sorts of things (organizing thoughts/ideas, creating projects, to-do-lists, etc.) Thanks you Creator of this app 🤩
- [R6] Obsessed: I’m obsessed with this app, especially after trying 4 other word processor apps before this one and concluding notes was gonna have to be it. This is such a fun, attractive, and organized app. Slight learning curve but easy to use once you get it. Note there is some free functions but I did subscribe to the $9 per month. I can’t speak to free use because I’m pretty sure I subscribed the
- [R9] I love it: I use craft for everything, I love wallpapers, colors and is very easy to use
- [R14] Love this App: Craft is a pleasure to use and always getting better. For people who feel more creative with a beautiful interface and beautiful document sharing, this app is great. Great for organizing and creating. Also, the team are responsive to user feedback and worth supporting; so that the app can keep expanding.
- [R10] Could use some improvements: 1. Remember my last opened doc. I end up in main screen with list of files every time I come back to the app. 2. Ability to archive docs I am done with would be great. I am doing it manually by moving the doc to an archive folder
- [R12] Amazing app: Tried so many organizer apps and this is the only one I naturally open and use. It’s super intuitive too.
- [R13] Beautiful nice features, but missing organization: Coming from Notion there’s some to be desired. It is so close though. their collections feature is almost as good as notions database. But because of the Waze deals with the collection, it’s just not there. you don’t really get the ability to make yourself a nice little digital home the way you do in an app like Notion. However, it does make up fo
- [R7] Top-Notch App: Simply...Craft is amazing. I just started using this app and was a little nervous because I am not tech-savvy. I was so pleasantly surprised to discover it is extremely user friendly. I was able to figure most things out on my own. However, when I needed help I simply e-mailed the Craft team and always recieved immediate replies filled with simple and easy to understand information
- [R8] The most comfortable iOS note-taking app: The iOS experience is fantastic, but the macOS version feels a bit lacking. · translated
- [R23] The best note taking app I have ever used!: This app is highly recommended for macbook users, it has smooth UI and best organization system. Best of all is that you can use AI assistant to create a draft document including contents you would like to have. I love this app, it has good level of customization and professional looking without looking too complex. If you dont get this app, you are miss
- [R17] One of the best note-taking apps out there.: Craft combines beautiful design with powerful functionality. It feels polished, fast, and very enjoyable to use. What impressed me even more is their support team, quick, helpful, and genuinely user-focused. They went out of their way to help me with my account. Highly recommended if you care about both design and usability.
- [R1] Constant display problems: Using Craft when I work on my iPads has become a nightmare for a long while now. I am regular Craft user for a few years now. I rely on this application to process large amounts of information. Sometimes I use my MacBook Pro. Another times use my iPad Pro or iPad Air combined with an Apple Magic Keyboard and Magic trackpad. My software is always up to date with the lates
- [R5] 🤬 Are the Devs even fixing stuff?!: Now I can’t “tap and drag!” Below is my last review on a different issue. 👇 Have the devs stopped working on this app? Background images for cards don’t work anymore. The only way I can get them to show is by duplicating a card that already has a background image and then switching the image out which means I have to go into the card, copy and paste everythin
- [R11] Weird glitches: Pretty good app. It’s still a bit cumbersome to find the menus to adjust the text and pages. But I still prefer Craft over searching for a ton of files in folders. The latest issue I’m having is with odd glitches. For instance, after editing a page (or just opening it) I notice some of the text has weirdly shifted to the left of the page. Even weirder, I can’t select the displaced
- [R29] Copy and past issues: I am copying text from the webpage onto the document in the Mac app. When I pasted the text into the document using the craft app, it skips some of the words and its formatting. Also, the coding themes look off. For example certain letters would be one color the others would be a different color in the same word. Whenever I copy and paste a table from a webpage onto a documen
- [R20] Highlighting: I see no simple way of highlighting with the Apple Pencil. Why an expensive app cannot do such a simple thing is beyond me very poor design.
- [R28] poor accessibility / can’t enlarge text: doesn’t support system text enlargement, super basic feature one would expect a text based app to have
- [R55] Not recommended for voiceover users: It appears that accessibility and universal design were not considered as part of the design for this app. Blind or low vision voiceover users will find the app to be mostly unusable, unfortunately.
- [R85] Not accessible…: I was excited to give this app a try when I read the initial recommendation. It sounded fantastic, and being available across all my Apple devices, it seemed like a great option. Sadly, I was very disappointed to discover that, as a visually impaired VoiceOver screen reader user, the app is not well thought out for users such as myself. All the controls are read aloud as text b
- [R16] Internal Help AI Limits Use: It would have been good to know I had a limited number of “credits” to use the AI when I was using it to learn how to use the app. How do I know if I want to buy the app if I don’t know how to use it? I watched numerous tutorial videos but still didn’t know if it would work for my purposes. Now I find that even with a paid subscription I would have limited use of the f
- [R19] App is good but freezes up on me; Really eats credits…: Update: They updated AI and now it won’t even do what it did before. Such a waste of money., , , -So I changed from another app that quadrupled in price and I do like the app BUT you can’t see how many credits each run costs you and the rate of credit “cost” doesn’t seem consistent. I ask complex questions like translate a study guide and its
- [R21] HANDS DOWN THE BEST APP: Not gonna cap, ts so fire and best part its free! But if you want more cool stuff gotta pay for that ofc but overall ts so gasssssss
- [R56] The app is great but…: love the control over content available with Craft. However, two things are missing for me. the ability to search inside e PDFs and OCR. For now, I’ll stick with the limited formatting capabilities of Apple Notes. With over 3,000 notes, being able to search inside PDFs is essential.
- [R187] Amazing: Edit: It has been a long time since my first review. I still like the app, but it is virtually usable for longform writing because the developers have refused to add new fonts, font spacing, or a reliable font sizing tool. You can choose between serif and sans-serif, and there's no line spacing. Users have consistently asked them to address this, but for two years, they have not. So the a
- [R373] Note taking app within which you can't underline or quick search words?: This application looks neat and sleek and works smoothly with MacOS, pages load up fast and its simple to us, but the lack of essential features, or the monopolization of those features, such as paying premium for being able to quick search words, or inability to underline words, makes me wonder how this app plans to compete
- [R383] Manual Sort - PLEASE!!!!: Great app but severely restricted through inability to sort the core folders in any way other than alphabetical or recent. Therefore I can use Craft for only a handful of Projects, so despite being a beautiful user interface, it is very limited as to what I can use it for. Developers - please look into allowing Manual Sort, so that multiple Projects can be properly orga
- [R36] it gets worse the longer you use it: EVERY time i try to do more than check things off a list ive already made, the app completely messes up. it has deleted a page i needed and has basically halted my entire day. the page isn’t even in recently deleted, its just inexplicably gone. craft has good customer service, but i dont want to use it every day. i would rather the app just be good instead. it’
- [R47] Beware - Craft LIMITS number of characters per note!: Maximum of 20,000 characters per text. Maximum of 1,000 lines in a text. Maximum of 10,000 characters per line. Those are applicable to all types of subscriptions., , , , , , , - The above is the answer I received from support when I asked why I can’t copy/paste a full transcript of a 2-hour lecture. (It would only paste part of it). I don
- [R53] So Disappointed: Support really let me down when I needed them the most. Great app in many ways -that’s why I’ve been a user for so long for ~ five years. But beware users or people contemplating using this app that it’s very difficult to access your data if you ever need it or large quantities out of craft. I learned this when all of a sudden I couldn’t add screenshots or photos or even move them
- [R255] Major flaw - documents can go missing: This app has no local. It doesn’t do incremental backups via iCloud either. If you use the app simultaneously on iPhone, iPad or desktop you run the risk of documents going missing randomly (orphaned during sync). This is a well known problem discussed on reddit. There is no way to recover missing documents. Do not use this app for critical documents
- [R18] Inconsistent.: A very nice beautiful app. If you’re all for quick customization and nice themes, go for it. But the organization can get absolutely horrid with this app. For the past few years, it feels like they have been really lost. They should’ve kept focusing on the note-taking aspect. Instead they added AI, barely functional tasks, and redid UI 3-4 times. Shifting around stuff everywhere.
- [R75] Is it worth the effort?: So here I am, now an older fellow involved in tech since the late 70's. Even got a graduate degree in the field. Have enjoyed, even loved, working in technology for decades. And now, reading about how to use the bullet journal template, I've reached that dreaded point - is it really worth the effort to learn and adapt to this method? I don't know. I like the app, and I
- [R107] Once great: I joined Craft in its early days and was immediately won over by its intuitive, beautifully simple design, a joy to capture ideas with just a few clicks. Over time, however, that magic has faded. What was once a seamless experience now demands multiple clicks just to create a note, and the charm has given way to clunky frustration. In trying to cater to everyone, Craft has diluted the e
- [R172] Beautiful but getting bloated: Beautiful app with great mobile interactions - I can do most things comfortably with my thumb. The AI features work well and feel worth the subscription price. But the navigation is just confusing. The home screen feels like a confusing mash-up of a Feed and Search that never clicked for me. The Organize screen would make more sense as home, but it's so visually bus
- [R59] The app is great, however the Automation uses for it outside of the app are minimal: This app is great if all you do is work within the app. Yes recently they have added a web clipper, which will solve some of the issues of getting content into the app. What they really need to address is that some people use the app as part of larger work flows. This app has a single create document shortcuts act
- [R145] Flashy but unsuitable for serious PKM: The UI is simple and aesthetically pleasing, unlike the bloated interfaces of other RDBs like Tana and Notion. However, Craft lacks critical functionalities necessary for any serious work. There is no API. The user manual is horrible. Migrate to another service/app and you lose all links between your documents. I can list more, but the single most astonishin
- [R477] Readwise Integration Doesn’t Work: It’s a pretty good app, but unfortunately their Readwise integration doesn’t work. I’ve tried several times, followed their (minimal) troubleshooting support, but can’t get it to work. It just keeps generating errors. I’ve reached out to their support team, but crickets there. Readwise integration is becoming integral to this sort of app so it’s too bad it doesn’
- [R24] AI Assistant: I am seeing two AI Assistant: one is for craft assistance and the other is general. I have no idea how to get to one or the other. It is very confusing when I want the general assistant who knows my writing voice but It just disappears. For this reason I cancelled my subscription.
- [R82] Awesome! But could use some new AI models.: Craft is an excellent notes, productivity, and AI writing app. However, like most apps, it has room for improvement, particularly regarding its AI models. The local AI features are impressive, but it would be beneficial to include more modern models, such as Qwen 3 with 0.6B parameters for local processing, or Llama 3.3. For cloud-based AI, while Craft
- [R232] Not visually impaired friendly: It’s so awful to come see such a potential wonderful app only to then see what others have commented and you have yet to make a priority which is even more sad as it says a lot about your character… give the ability to enlarge the text!! WHY is this such a problem? Most others offer this option so it’s not something you can’t do? I just don’t understand…
- [R41] I Hate You Now: I praised your app, saying it was better than Noting Note, but after less than a month of use, it's showing "Block Limit Reached." It's incredibly low quality. Other apps don't limit things like yours. Therefore, I'm switching to Noting Note instead of this limiting, money-hungry, low-quality, brainless app.
- [R66] Price for Blocks: While the app is fantastic for everything else, it’s the price that gets me. The app is great aesthetically, and great for making large project other for one thing. To get more than only a few blocks, it costs every cent you have. While for small projects I would still recommend this, large projects are impossible without spending 80+ dollars. Honestly outrageous.
- [R205] Solid, but with major dealbreakers: This app only has monthly subscriptions and features ChatGPT 3.5, which is already free to use. You get 10 entries per week, not the ability to have 10 at once. You can make 10 entries, delete them all, and still be asked to pay for more entries. There is no local storage, so no service means you can’t use the app. The monthly membership doesn’t even give you
- [R261] Almost perfect. Almost.: I don't want to have to rely on a third party cloud service, especially one that doesn't even offer end to end encryption. I would much rather have the option to store my notes on my device, like obsidian does.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store