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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Runna vs ASICS Runkeeper, Run Tracker

Runna 4.9★ · Free + IAP 75
Winner Runna
ASICS Runkeeper, Run Tracker 4.8★ · Free + IAP 65

Runna is better for structured training and coaching, especially for those willing to pay for a premium experience, while ASICS Runkeeper is a reliable, long-standing tracker with a good free tier, though it suffers from recent stability issues.

Full reviews: Runna · ASICS Runkeeper, Run Tracker

Runna excels in providing personalized coaching and structured training plans, leading to significant user improvement, but it is a paid-only app with reported bugs and cancellation difficulties. ASICS Runkeeper offers robust tracking features, a useful free tier, and a loyal user base, but recent updates have introduced numerous syncing and data display issues.

Head to head

Features & Training Programs edge: RunnaR2R3R8R11
Runna Runna users praise its comprehensive training programs, including strength and flexibility, and its ability to keep them on pace and accountable, leading to significant improvements in race times and overall fitness R2R8R11R17. The app provides live pace tracking with coaching guidance and music dimming during cues . However, some users find the plans too aggressive, leading to injuries R3, and note a lack of specific features for trail running R12.
ASICS Runkeeper, Run Tracker ASICS Runkeeper offers guided workouts in its free version and effective training plans in its paid tier, which users find helpful for structure and motivation . It tracks miles, elevation, pace, and personal records, and maps routes . Users also appreciate features like shoe mileage tracking R111 and custom audio cues . However, some recent updates have removed or made it harder to access historical data and detailed comparisons .
Ease of Use & Interface tieR1R5R15R25
Runna Runna is generally found easy to set up and clear to use, with a well-made and motivating interface . However, some users find it clunky and annoying R25, with issues like accidental pausing and a robotic voice assistant R5R15. The app also lacks desktop support R1.
ASICS Runkeeper, Run Tracker ASICS Runkeeper is described as intuitive and easy to use by long-term users . However, recent updates have led to complaints about a clunky interface R25, poor design , and difficulty finding or navigating useful options . Some users report issues with the start screen not fitting their display and an excessive number of steps to save a run .
Reliability & Bugginess tieR1R6R10R18
Runna Runna users report frequent and significant bugs, including glitches that double up runs R1, failure to communicate with Apple Watch R6R10R18R37, and syncing issues with Strava and Garmin R10. Audio cues often don't work , and the GPS can be inaccurate . Some users also experience issues with video player functionality .
ASICS Runkeeper, Run Tracker ASICS Runkeeper, despite its long history of reliability , has recently become very buggy. Users report the app turning off mid-run , location unavailability , and significant syncing problems with Apple Watch and Garmin . Issues also include inaccurate distance tracking , random pausing , and the app stopping working entirely .
Price & Value edge: ASICS Runkeeper, Run TrackerR4R13R16R17
Runna Runna is primarily a paid app, costing around $20/month R4R17. Users find it expensive, especially for beginners R4, and note that free features are almost non-existent R13R16R49. Those who commit to the subscription often find it worth the cost for the coaching and training benefits R17.
ASICS Runkeeper, Run Tracker ASICS Runkeeper offers a free version that many users find perfectly useful and reliable for basic tracking . The paid 'Go' version offers more structured training plans and advanced features, which some users find worth it . However, recent updates have moved previously free features, like historical data comparison and route tracking, behind a paywall, frustrating long-time users .
Customer Support & Cancellation tieR7R12R40R43
Runna Runna receives strong criticism for its customer support and cancellation process. Users report it being "impossible to cancel," requiring navigation through third-party hoops and non-functional links R7R12R40R43. Customer service is described as unhelpful, often a bot, and slow to resolve issues R40.
ASICS Runkeeper, Run Tracker ASICS Runkeeper users report issues with customer support, including a lack of clear contact methods when facing account problems . There are also reports of accounts being deleted or data lost after ASICS took over, with no apparent care from support .
Pick Runna if

You are looking for a dedicated running coach with structured training plans, including strength and flexibility, and are willing to pay a premium for a guided experience that can significantly improve your performance R2R8R17.

Pick ASICS Runkeeper, Run Tracker if

You need a reliable, long-standing app for basic run tracking, enjoy a good free tier, and appreciate features like shoe mileage tracking and custom audio cues, provided you can tolerate recent syncing and data display issues R111.

Evidence note: Both apps have a significant number of recent negative reviews, particularly concerning reliability and bugginess, which contrasts with their high lifetime ratings. Runna's negative reviews often focus on its paid-only nature and cancellation difficulties, while ASICS Runkeeper's recent issues stem from updates that have degraded user experience and moved features behind a paywall.

Frequently asked

Is Runna free to use?
No, Runna is primarily a paid subscription app, costing around $20/month, with almost no free features available R4R13R16R49.
Does ASICS Runkeeper track shoe mileage?
Yes, ASICS Runkeeper has a shoe mileage tracker, a feature appreciated by its users R111.
Are there issues with Apple Watch integration for these apps?
Both Runna and ASICS Runkeeper have significant reported issues with Apple Watch integration, including failure to start workouts, syncing problems, and dropped connections R6R10R18R37.
Can I easily cancel my Runna subscription?
Many Runna users report that it is "virtually impossible to cancel" their subscription, often requiring navigation through third-party hoops and non-functional links, with poor customer service support R7R12R40R43.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Runna 5/5 · US Half marathon training: I am the type of person that has to be told what I need to do to be better. Runna is a coach that keeps you on pace, target time, and pushes you there. I love it and can’t wait to run my first half with it in my ear!
  2. [R3] Runna 3/5 · US Disappointed: I used runna to improve my 5k pacing, I was excited because I’ve heard great things. Not only did I run a slower 5k than my usual/previous 5ks but I also had to stop so many times because the plan made me so unprepared. Very disappointed.
  3. [R8] Runna 5/5 · US Game changer: I used to train with groups. This marathon training, I decided to go solo. This app is like having your own running coach. It provides strength, flexibility and running programming and schedules everything into a workable routine.
  4. [R11] Runna 5/5 · US Fixes my shotgun start: I’m using this app to help with pacing and work towards a faster run time overall. I like that it tells you when you’re on target or when your pace is too fast or too slow. I’m usually too fast at the beginning of the run and it tells me to slow down and the pace I’m running at versus the target pace. I also enjoy that my watch buzzes to signify when I’m closing a lap so I
  5. [R1] Runna 1/5 · US Messy App: As an experienced runner, I thought I’d be able to hop in buy a subscription and be able to use this digital format, but unfortunately, there’s no desktop support to it which is totally fine, but the app is glitching and it doubles up your runs and I have several runs scheduled in one day and I bought the yearly subscription and I found out you can’t get a refund because I don’t fall wi
  6. [R5] Runna 4/5 · US Almost perfect: Love this app so far - it’s been as good as Zwift or Sufferfest for training, but for running. My only criticism is I wish it had better AI Coach voices aside from the standard female robot.
  7. [R15] Runna 3/5 · US Overall not bad: Not a bad app, I like how it somewhat is integrated with my watch. I wish the voice was less robotic and I could have more then 4 runs in a week for a plan
  8. [R25] Runna 1/5 · US Overrated: Clunky interface and bit annoying to use. Cancelled in <1 month but still have to ride out billing. Much better apps out there with less friction.
  9. [R6] Runna 3/5 · US Amazing, when it works.: Many times, the app does not properly communicate with my Apple Watch so I cannot actually start the Runna workout on my watch-face. (It starts to load, but then never actually starts the workout on my watch, and I end up having to use the default Apple Watch tracking feature while also using the Runna app on the phone screen, which probably isn’t as accurate and doesn’t g
  10. [R10] Runna 2/5 · US Apple Watch Compatibility Issues: Good training program however very frustrating compatibility issues with Apple Watch Ultra 2. Every time a run was completed on the watch the run would have to be manually synced to the runna app in order for it to be shown as completed. Sometimes would have to attempt a sync several times before the workout successfully migrated to the iOS app. I talked to seve
  11. [R18] Runna 3/5 · GB Great, but…: This is a really good app in principal; however it’s recently started to drop the connection to my I-watch. I add it back before every run, but it’s usually dropped out again by the end of the run and doesn’t record that I’ve done anything, which is really frustrating. If this was fixed, it would get 5 stars!
  12. [R4] Runna 1/5 · US $20/month after week 2: Simply trying to go from couch to 5k. Nobody in their right mind with no running experience is going to pay $20/month after week 2. Misleading. Sad.
  13. [R13] Runna 1/5 · US Only if you pay: The app is essentially featureless unless you pay for it. Free features are almost non existent.
  14. [R16] Runna 1/5 · US So disappointed: I used to love this app! Now all of a sudden they force you to purchase a membership it’s no longer free.
  15. [R17] Runna 5/5 · US Wow: I was hesitant since it is $20 a month but I am blown away by the sophistication and compatibility of this app with my Garmin watch. I have enjoyed every workout including the strength training. I love this app!
  16. [R7] Runna 1/5 · US IMPOSSIBLE TO CANCEL: DO NOT GET THIS APP! The training plans are fine, but it is virtually impossible to cancel, you have to jump through 3rd party hoops and depending on how you sign up you can’t change your email. It is a logistical nightmare, better off with something else.
  17. [R12] Runna 3/5 · US Great for road, room for improvement for TRAILS: 1 star for each of the following areas: usability, functionality, features. -2 stars for lack of trail-specific running and the website not working that is linked all over the app to control your account. To cancel my subscription, I had to dig through my emails, and a link was provided in small light grey font to cancel and it took me to a websi
  18. [R40] Runna 1/5 · US Terrible refund and cancellation process: Links don’t work, customer service is a bot that sends you in loops of entering codes, links, etc. Free trial more of hassle don’t waste your time and money.
  19. [R43] Runna 1/5 · US Impossible to cancel and no customer service: Just a horrible experience. My initial email is incorrect and they wouldn’t let me change it in app terrible user face. No customer service. Please someone from Runna help me cancel!
  20. [R49] Runna 1/5 · GB Paywall ❌: Locked behind a paywall when it never used to be!
  21. [R111] ASICS Runkeeper, Run Tracker 5/5 · US Great app: I especially love that it tracks my shoe miles
  22. [R37] Runna 2/5 · US Want to like it!: I love the concept and found this app very motivating. At $20/month, it’s too pricey to have so many bugs. The Apple Watch integration does not work and resulted in a workout not getting recorded on my watch nor Runna, which was frustrating! And I had to toggle the sync button and manually import most workouts, which takes a minute and is frustrating. If Runna can fix these two b

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store