ASICS Runkeeper, Run Tracker
ASICS Runkeeper remains a highly-rated app for tracking various activities, praised for its reliability and motivational features, but recent updates have introduced significant bugs, data syncing issues, and removed previously free features, leading to a decline in user satisfaction.
ASICS Runkeeper is a long-standing fitness tracking app that users appreciate for its ability to log runs, walks, and other activities, offering motivational cues and detailed data analysis. However, recent updates have led to a noticeable increase in technical issues, including problems with GPS tracking, watch synchronization, and the removal of features that were previously available for free, frustrating many long-term users.
What users like
- Reliable and consistent activity tracking for various exercisesR2R3R39R40
- Intuitive interface and ease of useR2R6R16R41
- Effective for setting and achieving fitness goals, including training programsR6R7R13R32
- Free version offers valuable features like guided workouts and audio cuesR1R5R24R48
- Provides detailed data analysis including miles, pace, elevation, and PRsR8R22R37
What users complain about
- Frequent bugs and glitches, including random pausing and failure to track activitiesR30R57R73R255
- Poor synchronization with smartwatches (Apple Watch, Garmin) and other health appsR21R18R46R64
- Recent updates have removed or paywalled features previously available for freeR166R182R187
- Issues with displaying historical data and comparing progress over timeR46R92R222R339
- Problems with account access, including age requirement errors and login failuresR42R76R116R132
- User interface changes are often disliked, making navigation difficult or less visually appealingR35R87R139R280
- Inaccurate GPS tracking and 'snap to roads' feature can lead to incorrect distancesR130R255R391
- Excessive or repetitive notifications and ads are annoying to usersR77R90R104R163
Latest update · v16.28
What the developer says changed (the verdict above weighs this against what reviewers report):
What’s New: Streak Calendar Visualizing your consistency just got a lot easier. Easily track your daily activity and see exactly which weeks you kept your weekly movement streak alive with the improved Streak Calendar. Never miss a beat (or a streak) again! Also in this version: Bug fixes and performance improvements
Recurring themes
Who it's for
ASICS Runkeeper is for individuals looking for a reliable, easy-to-use app to track various fitness activities like running, walking, cycling, and hiking R2R22. It's particularly well-suited for those who appreciate motivational features, guided workouts, and detailed data analysis to monitor progress and achieve fitness goals, even with its free version R5R6R7R24. It's not for users who require seamless synchronization with smartwatches (Apple Watch, Garmin) or other health apps, or those who are frustrated by frequent bugs, UI changes, and the paywalling of previously free features R21R64R166.
Evidence note: The recent reviews skew heavily negative, with many long-term users expressing disappointment over new bugs, feature removals, and UI changes. This contrasts sharply with the high lifetime rating, suggesting a significant negative trajectory in user experience following recent updates. The developer's notes mention 'Bug fixes and performance improvements,' but recent reviews directly contradict this, indicating ongoing or new issues.
Frequently asked
Is ASICS Runkeeper free?
Does Runkeeper sync with Apple Watch or Garmin?
Can I track my historical data and progress over time?
Are there bugs in the latest version of Runkeeper?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Great app!!!: I have been using this app in basic mode since 2023. It’s reliable, intuitive, and informative. I recommend using this app to everyone!
- [R3] Still awesome...: I think I've had this app 11, maybe going on 12 years and it's still awesome. It is perfectly useful. I'm already back to jogging/walking 8 miles a day after a long hiatus. Four in the morning and four in the evening. When I pushed it even harder than that (11.6), it was very clear to see from the following day's distances and times that I pushed it too hard and probably nearly i
- [R39] Love it: Run keeper is easy to use, accurate and has been consistent for the past 11 years I’ve used it. Highly recommend!!
- [R40] Works great: I don’t write a lot of reviews but I’ve used this app for years and it always has worked consistently for what I need it to do.
- [R6] Satisfied Runkeeper User!: Hello! I am very satisfied with the Runkeeper app. It has helped me stay on track with my goals and track my progress. I appreciate how easy it is to use and how it keeps me motivated.
- [R16] Great App: Fantastic app and very user friendly
- [R41] I love it: I rarely review apps because I don’t like to be critical. Runkeeper is everything I want in an app. Just elegant. Well designed and easy to use.
- [R7] Don’t stop moving forward!: I have been a loyal customer since I started running approximately 8 years ago. In this time period I ran 4 marathons, 6 half marathons and countless 5k races. Starting from zero to where I am at currently is due to the training programs.
- [R13] Thumbs up; one suggestion: I like this app, find it helpful in tracking and organizing my data. The training program component is effective and motivational. My only suggestion would be to have a shoe mileage tracker; I miss that from apps I've used in the past.
- [R32] Hard work and consistency always win the race: I am CRUSHING it! And I know this with confidence thanks to Runkeeper.
- [R1] Great app: It’s a great app, it’s free and I just personally haven’t had any problems with it
- [R5] Love it: LOVE the guided workouts on free version. I bought the pro version when I was training for a half marathon and the plan it gave me was awesome and totally worth it for someone who enjoys structure !!
- [R24] Ability to set audio cues to custom mileage is what I wanted: Ability to set audio cues without premium payment is what I was looking for and is a great incentive and sets the app apart from all other apps.
- [R48] Basic: Run keeper is awesome. Gets me motivated as well as keeps me going. I highly recommend and it’s free.
- [R8] Love it!: Love it, been using t for years and had a lot of great ways to analyze your running as well as track your miles.
- [R22] Must have app for running: I love this app. It tracks your miles, elevation, pace, and PR. Best thing about it is that it’s free. Very easy interface and pleasing. Love it.I use this for jogging, running, sprints, biking, and hiking. It’s great and maps your route you took too.
- [R37] Consistently Good: I’ve used Runkeeper for at least 16 years, and flirted with some others due to peer pressure! But Runkeeper gets better and better. I still use the free version and I’m not saturated with ads. (Contemplate upgrading to get more training guidance after a winter of not running - but not sure yet).
- [R30] Downhill fast: After 5 years with Runkeeper, it’s lost it’s legs. Glitchy app was too much - farewell.
- [R57] Runkeeper has spoiled its app.: I am very unhappy with the app right now. On my 3 mile walk the app turned itself off 3 times. I may be a walker but I do like to track my time and pace. I hope this doesn’t become a regular thing. Also, I do not have an Apple Watch only my phone. Please fix this issue.
- [R73] It’s ok enough: The App does an ok job at tracking your distance. However, one of the biggest issues I have found with is the motivational cheers. They get very repetitive after a while and there’s not a large selection to choose from.Two, it will just pause randomly, and then take a second to restart. While I know this is a feature I can turn off I do like its premise but hate how glitchy it can
- [R255] Too buggy: Improved for a bit but has been very buggy since the last update. Shows my last parkrun as being on the Wednesday evening before, with no way to edit this. Repeatedly adds 150-200 metres to my runs at the same place. Also, why can I no longer see my distance week by week? It only shows it on a poorly labelled bar graph with the total distance during all those weeks at the top. I would
- [R21] Ok…..: I have a very difficult time keeping it synched to my watch. Frustrating!
- [R18] Latest update no longer syncing with my Apple Watch. Also pausing on its own: Love this tracker and recommend to all my friends. With the latest update it no longer syncs with my outdoor walk to my Apple Watch. Before if I paused my watch Runkeeper would also. Also Runkeeper will announce activity paused on its own without me touching the screen.
- [R46] Once upon a time it was good: For many years it was a good app. for tracking mileage and measuring progress. Over the last few years it has gone down hill and keeps getting worse. It doesn’t pull data tracked on my Apple Watch, it doesn’t show my runs, only what was recorded on pocket tracker. It only shows a max of 3 days where you previously could see a week and also a weekly comparison. The g
- [R64] The synchronization with the watch is really bad: I bought a paid subscription in this app for creating a running training schedule. I know this app is great from back when there was a separate my ASICS app. And now I can't figure out whether it's me having trouble syncing the app or the watch, or if the synchronization itself is just very clunky. First of all, there's no convenient feature like i
- [R166] Never using ever again…: I have used Runkeeper for YEARS. It was the best running app that had good usage for free users. Now suddenly they take most of it away and make you pay??? I get it’s a business but I can just go use a different app with my Apple Watch to track distance and calories. Even Strava has more features for free users. Never using this again, it’s ridiculous that live tracking is
- [R182] Disappointed in taking free features away: Really disappointed that heart rate zones was removed from the free version with this last update. I’m an older runner and zones was helping me understand my effort and how it was translating to my fitness and now all of a sudden you want $40 to see that. Irritating.
- [R187] Distance tracker: This is not tallied in the free version.
- [R92] Terrible Data Analysis: I've paid for Runkeeper for years and I'm canceling since they updated the app to only give you insights for the past 6 months. If you want to compare total milage(or other stats) from this April to last April (to see how your marathon prep is going)... you used to be able to do that. Now you can't. Paying more to get less ain't it.
- [R222] Latest version: Loved this app…I have 12 years of history using it…however this last version only shows activities for the current year…there no way to go back and look at yearly activities!!!
- [R339] No longer showing data: I’ve used the app for a few years now, and always found the activity charts really helped to motivate me as they compared weekly/monthly activity. Unfortunately this has been removed for some reason. Please restore it or I will have to find another app.
- [R42] Bricked in latest update: Love the app but in the latest update I just get a white splash screen that says “In order to have a Runkeeper account you must meet certain age requirements.” - with no way to close it. When I try to login to the asics website with my account it just spins saying “Logging you in…” indefinitely. Been using the app for 10+ years. Reinstalled and having the same issue. My A
- [R76] Be skeptical: I tried to create an account but right after I finished setting it up it said the account was ineligible and I should contact support. But there is no way to contact support, so what am I supposed to do?
- [R116] Says 9+ but can’t make an account if under 18.: bad app
- [R132] “Age Requirement”: I can’t use the app all of the sudden because I “don’t meet the age requirement”. I’ll update my review when this is fixed but it sucks for now, I don’t want to lose my data.
- [R35] App update sucks: What happened to manualworkout log? Also I have an iPhone SE and the start screen for the app does not fit the display screen for my phone.
- [R87] So terrible: I have used this app for a decade and lately every update is worse. It’s visually unattractive but also the once useful options have been rendered useless, impossible to find or difficult to navigate. It’s frustrating. I may finally just stick to Garmin and stop syncing to RunKeeper. Back in 2026. Still terrible. Now you can’t really finesse the insights very well and the aggregate
- [R139] New update is horrible!: I have loved using Runkeeper app for over 10 years until this latest update. I hate using the app now. Wish I could go back to the previous version. New version is hard to use and navigate! Please go back to a successful version!
- [R280] Works but has many annoyances: Measures distance and time but the interface is not clean and ASICS seems to enjoy periodically introducing new pointless annoyances rather than removing existing ones.
- [R130] Snap to roads kills it: You can’t seem to turn off the “snap the roads” feature, and that makes it wildly inaccurate at times as it jumps between paths and roads. Because of that, it’s at best at tertiary method for tracking my activities. I know you can fix the track after the fact, but that’s way too much trouble.
- [R391] Love it but…: I’ve been using Runkeeper for years to track mainly walks but also runs and cycle rides. However recently I’ve found that frequently it fails to connect properly to my heart rate or the gps location. So I end up with a 30 minute workout where I’ve gone nowhere and not changed my heart rate.
- [R77] Too many ads and notifications: I just want to run, cut out the nonsense.
- [R90] Asking for access to my camera it’s getting annoying.: In the last month, it feels like more often than not mid run during my intervals when I’m taking my breath, I go to start the timer again and I find that I have to stop and tell it no to access to my camera. Sometimes it happens multiple times a session. It is very annoying. It seems to have let up a little bit recently, although you should kn
- [R104] Took much coaching: I like the coaching option but there’s a fine line between extensive talking and training assistance. I wish the app had the option to have. Guided workouts where I don’t have to have talking about outfits and mantras and whatever else. I just want them to give me timing and pacing.
- [R163] Spam: My account is private, why am I suddenly getting spam notifications from your app?
- [R43] Stopped using after ASICS: Switched to Strava after ASICS took over and deleted 10 years of user data for no reason. Why couldn’t we have kept it? So many people reporting that they lost run data starting from 2011 and ASICS doesn’t care at all. Anyway, love Strava!
- [R145] Deleted all my run data: I had years of data on runkeeper and they deleted everything. Strava really is better
- [R75] Stopped working?: My app stopped working last week. When it’s working, it’s outstanding. The last few days when I tap the app, I just get a blank screen. I’m running iOS 18.5. Hey guys, help me out and get my Runkeeper back up…and running.
- [R105] App stopped working: I will adjust my review to five stars once they fix it but for the last two days, I’ve been trying to open the app and it just gives me the loading screen. I’ve tried multiple things and nothing works.
- [R44] iPhone SE Display Issue: I have use RunKeeper for years but the last update has caused a display issue. The menu at the bottom is over the start button on my SE. it’s not a problem on my iPad.
- [R66] Missing screen options: Used to get time, distance, pace and mph. Also at end used to see gps routes
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store