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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Baly حجز تكسي،توصيل طعام | بلي vs talabat

Baly حجز تكسي،توصيل طعام | بلي 4.4★ · Free to download 40
Winner talabat
talabat 4.6★ · Free to download 60

While both apps face significant criticism regarding customer service and pricing, talabat generally offers a more reliable and faster food delivery experience, whereas Baly struggles with service quality and driver professionalism.

Full reviews: Baly حجز تكسي،توصيل طعام | بلي · talabat

Baly and talabat both offer taxi and food delivery services, but talabat, despite its higher prices and customer service issues, is generally seen as more reliable for food delivery and faster. Baly, on the other hand, faces severe criticism for driver behavior, app glitches, and poor customer support, though some users praise its taxi service and pricing.

Head to head

Service Reliability & Speed (Food Delivery) edge: talabatR7R12R25R89
Baly حجز تكسي،توصيل طعام | بلي Baly users report that food delivery is often unavailable in their area, and when it is, orders can take a long time with drivers rarely accepting them R7R25. Some users also note that dishes in the app don't match restaurant offerings or that restaurants frequently appear to close and reopen R12.
talabat talabat users generally find the app fast for orders and adhere to delivery times R89R119. However, some experience very long waits, with orders arriving cold or late .
Service Reliability & Speed (Taxi) edge: Baly حجز تكسي،توصيل طعام | بليR2R3R14R20
Baly حجز تكسي،توصيل طعام | بلي Baly users praise it as an excellent and safe taxi app, with some calling it the best in Iraq R2R14R20. However, others report that taxis are rarely available when they are in a hurry R3.
talabat talabat primarily focuses on food delivery, and reviews do not provide sufficient information to assess its taxi service reliability or speed.
Driver Quality & Professionalism edge: talabatR9R26R28R35
Baly حجز تكسي،توصيل طعام | بلي Baly receives extensive negative feedback regarding driver quality. Users report drivers being unprofessional, having bad manners, using dirty cars, being overly talkative, engaging in inappropriate behavior, and even stealing R9R26R28R35.
talabat talabat users occasionally mention drivers not following delivery instructions R69. However, the overall criticism regarding driver professionalism is significantly less severe compared to Baly.
Pricing & Value edge: Baly حجز تكسي،توصيل طعام | بليR4R14R17R34
Baly حجز تكسي،توصيل طعام | بلي Baly receives mixed reviews on pricing. Some users find its taxi prices very reasonable and excellent R14R17R59. However, many drivers complain that the fares are unfair and too low, describing the company as exploitative R4R34.
talabat talabat is widely criticized for high prices, including delivery and service charges, with food often being more expensive than directly from the restaurant or on other apps R61R69. Users also complain about a lack of discounts R69.
App Functionality & User Experience tieR6R15R18R19
Baly حجز تكسي،توصيل طعام | بلي Baly users report frequent app glitches, such as not receiving verification codes for login, the app not opening, or errors with location services R6R15. Some suggest design improvements like a search tool for food delivery locations and better map integration R18R19.
talabat talabat users experience crashes and bugs, especially after updates . Issues include payment failures, accounts being blocked, and the inability to place cash orders . Some also note that the app shows closed stores .
Customer Support & Issue Resolution tieR1R10R13R16
Baly حجز تكسي،توصيل طعام | بلي Baly's customer support is widely criticized as very poor, unresponsive, and unhelpful R13R22R24R28. Users report issues like stolen money, incorrect location data, and blocked accounts without resolution R1R10R13R16.
talabat talabat also faces significant criticism for its customer service, with users reporting difficulty getting in touch, slow responses, and unresolved issues like unrefunded money after canceled orders or overcharges .
Pick Baly حجز تكسي،توصيل طعام | بلي if

You prioritize affordable taxi services and are in an area where Baly's taxi service is reliable R14R59.

Pick talabat if

You primarily need food delivery and value speed and a wider selection of restaurants, even if it means higher prices and occasional app issues R69R89.

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service and financial issues, suggesting widespread user dissatisfaction in these areas. Baly's negative reviews are heavily skewed towards driver behavior and app glitches, while talabat's focus more on pricing and payment issues.

Frequently asked

Which app has better customer service?
Neither Baly nor talabat is praised for its customer service; both receive extensive criticism for being unresponsive, unhelpful, and failing to resolve issues like stolen money or unrefunded payments R13R22R24R30.
Is food delivery reliable with Baly or talabat?
talabat generally offers more reliable and faster food delivery, with users noting adherence to delivery times R69R119, while Baly users report frequent unavailability of food delivery in their areas and long waiting times for orders R7R25.
Which app is more affordable?
Baly is perceived as more affordable for taxi services, with users praising its reasonable prices R14R17R59, whereas talabat is widely criticized for high delivery fees, service charges, and overall higher food prices compared to restaurants R61.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] Baly حجز تكسي،توصيل طعام | بلي 2/5 · US Kirkuk: Food delivery isn't available near me, but food discounts are. How do we order food, and from where?? · translated
  2. [R12] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US I don’t like: The dishes aren't the same as the restaurants', and there are always glitches with the restaurants in the app, like the restaurant closing and reopening every minute, or not all the dishes being available.
  3. [R25] Baly حجز تكسي،توصيل طعام | بلي 4/5 · US The worst food delivery app. You order, and it says half an hour, but no one accepts the order, unlike Talabat. Failed. · translated
  4. [R89] talabat 5/5 · US Excellent: A very easy-to-use and fast app for requests. · translated
  5. [R2] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US ❤️❤️: The best taxi and food delivery company. Well done! You always care about the customer. · translated
  6. [R3] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Iraq: A good app, but I hope it develops more because sometimes we're in a hurry, and a taxi rarely comes. · translated
  7. [R14] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Baghdad: The best app for transportation and food delivery. Its prices are very reasonable, and it's the best app in terms of safety. · translated
  8. [R20] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Karbala: The best taxi app in Iraq. · translated
  9. [R9] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Important clarification for the staff: To those in charge of the app's Nasiriyah branch, please review the drivers you accept. Most of them are unsuitable for service; their cars are very bad and not clean, or the driver is annoyingly talkative. We request a review of the drivers and their careful selection. · translated
  10. [R26] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Drivers: A completely unsuccessful experience. I hope that upon seeing this review, you reconsider when hiring drivers. Some drivers are impolite when delivering customers, talking about indecent and religiously forbidden matters in front of the passenger. What do we call this behavior from a well-known company?????! · translated
  11. [R28] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Baghdad: The worst app in terms of safety, system, and everything. Most drivers are unprofessional; some steal, some don't accept electronic payments, and some are disrespectful. As for management and support, they are even worse, and there's no phone number on any page to call and file a complaint with the relevant authority. They don't care about passengers at all. I've been robbed multiple times, and the money was never returned. I advise everyone not to download the disreputable Baly app. · translated
  12. [R35] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US ً: Your drivers practice bad habits in their cars. · translated
  13. [R4] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Unfair driver fees: Unfair driver fees. · translated
  14. [R17] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Excellent app and very good prices: Excellent app. · translated
  15. [R34] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Failed app: Unfair to the captain, ridiculously cheap prices. · translated
  16. [R6] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Diyala: Why doesn't it send me a code when I enter my number? I keep waiting and repeating the process, but it doesn't send it. How do I log in? 🙂! · translated
  17. [R15] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Diyala only: When I enter my phone number, it doesn't send a password to register an account. Why? Please, I need a solution to this problem. · translated
  18. [R18] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Please add a location search 🙏🏻😐: Please add a location search tool in the food section. Please, please, because there's confusion with the places we want to deliver food to, and the location isn't accurate. So we need a search tool to enter the exact address 🔍 🙏🏻😐 · translated
  19. [R19] Baly حجز تكسي،توصيل طعام | بلي 2/5 · US Design Suggestion: Enhancing the User Experience in "Baly" through "Glassmorphism" Language: Dear "Baly" Team: As a loyal user of the "Baly" app, which simplifies our daily lives in Iraq, I'd like to share a design suggestion that I bet will elevate your user experience to a global level. I propose integrating the "Glassmorphism" style into the app's interface. Why is this change suitable for "Baly"? Layering Harmony: The "Baly" app relies on... · translated
  20. [R1] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US thieves: very bad app they're thieves , have no manners
  21. [R10] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Baly: Bad app because they are liars
  22. [R13] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Procrastination and neglect of privacy for two weeks: I'm facing a problem with this app's maps, where a fake and incorrect name has been placed on my home location, violating my privacy and causing captains to be directed to me incorrectly and constantly. I contacted technical support and submitted my complaint on June 1st (two full weeks ago), and all I've received is procrastination, neglect, and sterile automated responses without any actual action on the ground so far. A very bad experience with technical support that doesn't respect the customer's time. · translated
  23. [R16] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Bad app: They stole my money don’t download the app
  24. [R22] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Their support is a faaaaaailure: Their support needs support 🤣🤣🤣 · translated
  25. [R24] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Iraq: Very, very failed support team. The driver charged me for the ride and then charged the people he delivered the order to an additional 3,500 again. I've been messaging them since May 7th, and as of June 6th, when I'm writing this message, they haven't responded, or they respond saying, "Dear, we apologize, your request will be escalated to the relevant party and the support team." · translated
  26. [R30] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Rating: Customer service is very bad. · translated
  27. [R69] talabat 3/5 · US Need improvement: Drivers never follow delivery instructions, no one follows the notes that I wrote. High delivery fee and they don’t offer discounts (only for plus members) A good things that We could find most of the restaurants there , also they adhere to delivery time and respond to customer service
  28. [R119] talabat 5/5 · US I love you because you are very, very, very fast: I wish you all the best. · translated
  29. [R59] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Basra: The best program, and I hope the prices stay this way. We have shifts and go out, meaning if we make more than one trip a day, we can't do it without Baly because prices are expensive. I hope you keep your prices. · translated
  30. [R61] talabat 1/5 · US Expensive: The delivery and service charges and the food from the restaurant is more expensive than the actual restaurant and other apps

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store