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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Baly حجز تكسي،توصيل طعام | بلي vs Toters توترز

Baly حجز تكسي،توصيل طعام | بلي 4.4★ · Free to download 60
Winner Toters توترز
Toters توترز 4.7★ · Free to download 75

Toters generally offers a more reliable and professional delivery experience with better customer support, despite some issues with pricing and refunds, while Baly struggles with consistent service quality and significant customer support failures.

Full reviews: Baly حجز تكسي،توصيل طعام | بلي · Toters توترز

Toters (B) is generally preferred for its reliable delivery and responsive customer service, often praised for discounts, though some users report high delivery fees and issues with refunds. Baly (A) is seen as a good option for taxi and food delivery with reasonable prices, but it faces significant criticism for poor driver quality, unreliable service, and extremely unhelpful customer support.

Head to head

Features & Service Variety tieR2R7R11R14
Baly حجز تكسي،توصيل طعام | بلي Baly offers both taxi and food delivery services, with users appreciating it as the best app for both in Iraq R2R11R14. However, some users report that food delivery isn't available in their area or that food discounts are present without a clear way to order R7. There are also requests for features like searching for location addresses in the food section and the ability to order a taxi for another person .
Toters توترز Toters provides food delivery and is praised for offering a wide selection of restaurants . Users also appreciate its 'Toters Fresh' feature and suggest adding a field to write or photograph specific needs . However, some users note that special requests for food orders are not possible within the app .
Ease of Use & Reliability edge: Toters توترزR3R6R12R13
Baly حجز تكسي،توصيل طعام | بلي Baly is described as a good app overall R3, with some users finding it excellent and easy to use . However, many users experience significant technical glitches, such as not receiving verification codes during sign-up R6, the app not opening , or issues with map accuracy and restaurant availability R12R13. Some also report that taxis are rarely available when in a hurry R3.
Toters توترز Toters is generally considered a good and effective app that saves time . It is often praised for fast delivery . However, users frequently report the app being very slow , experiencing glitches , and having issues with orders being wrong or not received . Some users also struggle with signing up or receiving verification codes .
Driver/Service Quality edge: Toters توترزR9R24R26R28
Baly حجز تكسي،توصيل طعام | بلي Baly receives extensive criticism regarding its drivers. Users complain about unprofessional, rude, and even dishonest drivers who engage in inappropriate behavior R9R26R28. There are reports of drivers stealing money R24R28 and refusing electronic payments R28. Some drivers are also noted for having bad, unclean cars R9.
Toters توترز Toters drivers are generally seen as professional and helpful . However, some users have reported issues with reckless drivers and receiving incorrect orders despite detailed instructions .
Price/Value tieR4R14R17R24
Baly حجز تكسي،توصيل طعام | بلي Baly is praised by many for its very reasonable and suitable prices for both transportation and food delivery R14R17R59. However, there are strong complaints from drivers that the fares are unfair and exploitative R4. Some users also report being overcharged by drivers R24.
Toters توترز Toters is appreciated for its discounts and low to nonexistent delivery fees by some users . However, a significant number of users complain about high delivery costs and inflated prices for items compared to restaurant menus, sometimes by 2,000 or 3,000 . There are also complaints about misleading free delivery promotions and additional service charges .
Customer Support edge: Toters توترزR13R16R22R24
Baly حجز تكسي،توصيل طعام | بلي Baly's customer support is widely criticized as being extremely poor, unsuccessful, and unresponsive R13R22R24R28. Users report issues like privacy violations not being addressed R13, money being stolen without refunds R16R28, and complaints going unanswered for weeks R24.
Toters توترز Toters' customer support receives mixed reviews. Some users praise it as excellent, professional, and quick to resolve issues . However, a substantial number of users describe it as terrible, unresponsive, unhelpful, and like talking to a robot . Issues include unresolved refunds for months , accounts being banned for requesting too many refunds , and support tickets being closed prematurely .
Pick Baly حجز تكسي،توصيل طعام | بلي if

You are looking for an app that combines taxi and food delivery services and value potentially lower prices for both, especially if you have had positive experiences with their service in your specific area R2R14R59.

Pick Toters توترز if

You prioritize generally faster delivery, a wider selection of restaurants, and a more professional customer service experience, even if it means potentially higher prices or occasional issues with refunds .

Evidence note: Both apps have a significant number of positive reviews, but recent negative reviews for Baly highlight severe issues with driver conduct and customer support. Toters also has negative feedback, particularly around pricing and refund policies, but its overall customer service is more frequently praised than Baly's.

Frequently asked

Which app has better customer service?
Toters generally has better customer service, with many users praising their responsiveness and ability to resolve issues quickly, though some report frustrating experiences with refunds and unhelpful agents (, , , vs. , , , , ). Baly's customer support is widely criticized as being very poor and unresponsive, with complaints of unaddressed issues and stolen money R13R22R24R28.
Are the prices fair on these apps?
Baly is often praised for its reasonable and suitable prices for both taxi and food delivery R14R17R59, though drivers complain about unfair fares R4. Toters receives mixed feedback on pricing, with some appreciating discounts and low delivery fees , while many others complain about high delivery costs and inflated menu prices, sometimes by 2,000 or 3,000 .
Which app has more reliable drivers?
Toters generally has more professional and helpful drivers , although some users report issues with reckless driving . Baly faces significant criticism for its drivers, with many users reporting unprofessional, rude, dishonest, and even thieving behavior, as well as unclean cars R9R24R26R28.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US ❤️❤️: The best taxi and food delivery company. Well done! You always care about the customer. · translated
  2. [R7] Baly حجز تكسي،توصيل طعام | بلي 2/5 · US Kirkuk: Food delivery isn't available for me, but food discounts are. How do I order food and from where?? · translated
  3. [R11] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Well done: The best app in Iraq. · translated
  4. [R14] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Baghdad: The best app for transportation and food delivery. Its prices are very reasonable, and it's the best app for safety. · translated
  5. [R3] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Iraq: A good app, but I hope it develops more because sometimes we're in a hurry and a taxi rarely comes. · translated
  6. [R6] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Diyala: Why doesn't it send me a code when I enter my number? I keep waiting and repeating the process, but it doesn't send it. How do I log in?🙂! · translated
  7. [R12] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US I don’t like: The dishes aren't the same as the restaurants', and there are always glitches with the restaurants in the app, like the restaurant closing and reopening every minute, or not all the dishes being available.
  8. [R13] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Procrastination and disregard for privacy for two weeks: I'm facing a problem with the maps in this app, where a fake and incorrect name has been placed on my home location, violating my privacy and causing captains to be directed to me incorrectly and continuously. I contacted technical support and submitted my complaint on June 1st (two full weeks ago), and all I've received from them is procrastination, neglect, and sterile automated responses without any actual action on the ground so far. A very bad experience with technical support that doesn't respect the customer's time. · translated
  9. [R9] Baly حجز تكسي،توصيل طعام | بلي 3/5 · US Important clarification for the staff: To those in charge of the app's Nasiriyah branch, please review the drivers you accept. Most of them are unsuitable for the service; their cars are very bad and not clean, or the driver is annoyingly talkative. We ask you to review and select drivers carefully. · translated
  10. [R24] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Iraq: Very, very failed support team. The driver charged me for the ride and also charged the people he delivered to an additional 3,500 dinars. I've been messaging them since May 7th, and as of June 6th, when I'm writing this, they haven't responded, or they respond saying, 'Dear, we apologize, we will escalate your request to the relevant department and support team.' · translated
  11. [R26] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Drivers: A completely unsuccessful experience. I hope that upon seeing this review, you reconsider when hiring drivers due to their impoliteness when dropping off customers. They talk about indecent and religiously forbidden matters in front of the passenger. What do we call this behavior coming from a well-known company?????! · translated
  12. [R28] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Baghdad: The worst app in terms of safety, system, and everything. Most drivers are unprofessional, some steal, some don't accept electronic payment, and some are disrespectful. As for management and support, they are even worse, and there is no contact number on any page to call and file a complaint with the relevant party, and they never prioritize passengers. I've been stolen from multiple times, and the money was never returned. I advise everyone not to download the ill-reputed Baly app. · translated
  13. [R4] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Unfair driver fees: Unfair driver fees. · translated
  14. [R17] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Excellent app and very good prices: Excellent app. · translated
  15. [R16] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Bad app: They stole my money don’t download the app
  16. [R22] Baly حجز تكسي،توصيل طعام | بلي 1/5 · US Their support is a failure: Their support needs support 🤣🤣🤣. · translated
  17. [R59] Baly حجز تكسي،توصيل طعام | بلي 5/5 · US Basra: The best program, and I hope the prices stay this way. We have shifts and go out, so if we go on more than one trip a day, we can't do it without Baly because prices are expensive. I hope you keep your current prices. · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store