Toters توترز

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R35] 5/5 · US Review: Fast delivery, great service
2. [R50] 4/5 · US My personal experience: a good app that helps you save time at home and when you're traveling. Quick and effective. · translated
3. [R58] 5/5 · US The best: Love it, faster than all apps, also very good support team
4. [R92] 5/5 · US Toters: Fast delivery 🌺
5. [R1] 5/5 · US Bravo: We now have a great service in Lebanon, almost like America. There's a very small issue with the non-Lebanese delivery boy that we need to overcome because management tracks every small mistake, just like in Los Angeles, and this is heartwarming in our country. Bravo Toters. · translated
6. [R8] 5/5 · US Toters: The best delivery app. Our regards to the support team. · translated
7. [R13] 5/5 · US Excellent app: An excellent app in terms of customer service, addressing any sudden negative issues and resolving them immediately, and the availability of most restaurants. However, the only downside is the commission on every order. · translated
8. [R16] 5/5 · US Professional: They deserve the rating for everything. They are organized, from their high-class customer service to the delivery representatives. All are helpful and professional. If there's an issue with an order, they resolve it immediately. They are active 24/7. I wish them success. · translated
9. [R71] 5/5 · US Toters Al Muthanna: Seriously, Toters provides clean and real service. The discounts make customers eager to order. I hope they continue with the Al Muthanna / Samawah branch. Good luck. · translated
10. [R72] 5/5 · US Al Muthanna: The app is very nice. I wish they would continue with the offers. · translated
11. [R75] 5/5 · US Excellent app with discounts: And free delivery. · translated
12. [R94] 4/5 · US Thanks to the app: Thank you to the developers. The app is truly wonderful, delivery is fast, there are many discounts, and prices are cheap. I hope the app developers add the Tuwerij al-Tanabi area to the app. That's all, thank you. · translated
13. [R15] 5/5 · US Al Furat neighborhood: One of the best apps. I wish they would stick to this system and add a field in Toters Fresh where we can write or photograph our needs so we truly won't need anyone else. · translated
14. [R66] 5/5 · US Ali: I’m not gonna say one of the best this is the best app to buy your house needs from highly recommended
15. [R134] 5/5 · US Totters fresh: Amazing products especially fresh foods and vegetables
16. [R2] 1/5 · US Poor customer service: One small refund wasn’t solved in almost 2 months now and they already make money from each transaction and order while not taking care of their customers. That’s just bad business
17. [R6] 1/5 · US Horrible costumer service: This is the first time I ever write a review on any app but it got too ridiculous to the point that I had to share. I’v ordered toters multiple times and the amount of errors that have accumulated are surreal. Every 3 deliveries, 1 of them is wrong despite detailed instruction in the boxes, and the extra next step no costumer should do, contacting costumer service to ens
18. [R9] 1/5 · US Unsuccessful Experience: 4 failed transactions they said 2-5 days for refund its been 4 weeks & I didn't got my payments yet. Terrible experience. The app is unreliable, and customer service is even worse. Support was unresponsive and failed to solve this issue and many many other. Very disappointed and would not recommend. Hope to see talabat in lebanon instead of this app
19. [R14] 1/5 · US Worst customer support ever: App glitch and they charged me 2 times for the same order when I contacted the team it felt like to was talking to a robot, not helpful at all. The money is still no back and when I open a support ticket the agent rush to close it even before I reply
20. [R3] 1/5 · US Bad service: I ordered many times, and often the orders don't arrive as requested. Sometimes the order arrives looking different from the picture, and we say 'never mind,' but then it arrives different from what was requested. And finally, when you demand compensation several times due to poor quality and discrepancies, they permanently close your account. What kind of app rules are these? I have 22 orders from my account, and the good thing is I have 4,000 of my money in it, and when I ask to withdraw it, they refuse. · translated
21. [R20] 2/5 · US Disappointed: My main account with my phone number was banned because apparently I requested “too many refunds”. I ordered 1kg of mangoes and they all arrived with grey spots all over them and they smelled rotten. I contacted support and asked if I could get a refund, but they blacklisted my phone number because I also requested a refund once before this incident (I never requested a refund for so
22. [R30] 1/5 · US The app is bad and you don't have many drivers: The app is very bad and there are few drivers. Food is late or arrives cold. Despite this, every two minutes you get a notification about discounts, and there are no discounts at all. The app is very annoying. · translated
23. [R7] 1/5 · US Diyala: The prices are too high. The difference between the restaurant and Toters is three thousand. · translated
24. [R12] 1/5 · US Service is too much: The money for service is too much .
25. [R17] 1/5 · US Greed and exploitation: It says free delivery over 8,000, but when you order, they add delivery fees. It says the discount is only for Toters Plus; you subscribe to Toters Plus, which is supposed to give you discounts. You order from restaurants, and it says the discount is for Toters Plus. You order from Toters Plus, and it says the discount is for restaurants. In the beginning, the program served the customer, but recently it has become all about greed and exploitation 👎👎👎👎👎 · translated
26. [R19] 1/5 · US The app is not good, its prices are expensive, and it takes money without delivery and the price of the order. · translated
27. [R25] 1/5 · US customer cervice: when i only tried to order a jar of nutella the order kept canceling itself and it was 7PM and i had to go over to the place and get the nutella and i missed the CHAMPIONS LEAUGE FINAL LIKE WTAF
28. [R26] 1/5 · US M: This app is so bad. I've been trying to enter my phone number for an hour, and I don't receive the code. Now someone wants to eat and can't because of you. · translated
29. [R29] 1/5 · US Sign up: Can’t seem to sign up for an account, please fix this issue
30. [R5] 1/5 · US Liars: Not surprised the app belongs to arabs ofc they would lie every redeeming code above the cola’s cap is a scam better use lezzo
31. [R18] 1/5 · US Failed app: After it was free, it was a very good app with discounts and free delivery. Now that it requires a subscription, it has become one of the worst experiences I've seen. The app has gone from bad to worse and failed miserably. · translated
32. [R28] 1/5 · US Toters plus: Pshte toters plus zeda boy barnamj galake naxosh boy na maya waki bare de jebam galak chetra
33. [R11] 3/5 · US 3 stars im mad: Pls deliver to my location baysarieh
34. [R24] 2/5 · US Al-Hasaniyah: Why is the location not available in Al-Hasaniyah? Why isn't it in Baghdad? What's the deal? It's on the side, but there are people who need such an app, for example, someone who can't go out, so they order. I hope you do it. · translated
35. [R38] 5/5 · US Hi: Ive used it once when I was in Beyrouth it was awesome but here in my village it doesn’t support the location I hope you can expand soon
36. [R45] 1/5 · US Babylon Hillah: Unfortunately, it's very bad in Hillah. · translated
37. [R22] 1/5 · US Drivers: The drivers are reckless. We were out, and one of your drivers hit our mirror and fled. If he hadn't fled, it would have been settled. So, advise them. I don't mean anything by it, I'm just saying. · translated
38. [R46] 1/5 · US Late delivery: The biggest thing that failed the program is the captain taking more than one order at the same time, so the food arrives cold and is very late. I'm paying money for the service; they're not bringing it for free for me to tolerate or accept the delay and eat cold food. You failed, unfortunately, greed killed you. I deleted the app, unfortunately. · translated
39. [R47] 1/5 · US Bad: Why don't you become like the Mart app? As soon as the customer orders, a driver is assigned to their order, and the driver carries only one order, not more, so the food arrives quickly and the customer is satisfied with you. · translated
40. [R55] 1/5 · US Extremely disappointing experience: If this issue is not resolved promptly, I will escalate details publicly on social media. Their drivers never arrive on time, and the food is almost always cold. On top of that, orders are frequently incorrect. Customer service is practically nonexistent, no matter how many times we called, no one answered. On the rare occasions they did respond after repeated