Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Boost Mobile vs Amazon Shopping

Boost Mobile 4.7★ · Free to download 40
Winner Amazon Shopping
Amazon Shopping 4.8★ · Free + IAP 75

Amazon Shopping is the clear winner due to its reliable service and wide product selection, despite recent issues with AI search and customer service, while Boost Mobile struggles with consistent network quality and app functionality.

Full reviews: Boost Mobile · Amazon Shopping

Amazon Shopping maintains its lead as a robust e-commerce platform, offering convenience and a vast array of products, though recent AI integration and customer service issues have caused user frustration. Boost Mobile, while affordable, faces significant challenges with network reliability, app functionality, and billing transparency, leading to a less consistent user experience.

Head to head

Features & Functionality (App) edge: Amazon ShoppingR2R4R5R6
Boost Mobile Boost Mobile's app is described as easy to use and convenient by some users R5, particularly for paying bills . However, a significant number of recent reviews highlight severe issues, including inability to log in , problems with payment processing R4R6R16, and frequent, mandatory updates R16R24. Features like Boost Coins and video playback are also reported as broken R2.
Amazon Shopping Amazon Shopping is praised for its ease of use, wide selection, and good pricing . However, recent updates have introduced forced AI search results and Alexa integration, which many users find unhelpful, frustrating, and impossible to disable R67R70R76. Users also report issues with the app heating up their phone and draining battery , frequent crashes and glitches , and some functionality being missing on iPad .
Service Reliability (Network/Delivery) edge: Amazon ShoppingR1R12R14R22
Boost Mobile Boost Mobile users report inconsistent and poor network service, with issues like difficulty accessing the internet, one bar signal, dropped calls, and slow data speeds R1R12R22. While some users are satisfied and report no connection problems R14, many describe the 'unlimited' data as being capped or too slow to be usable after a certain point R22R36.
Amazon Shopping Amazon Shopping is generally seen as reliable for delivery and product availability . However, a significant number of recent complaints focus on delayed or missed deliveries, even for Prime members R63. Some packages are reported as delivered to the wrong address or stolen .
Pricing & Value edge: Amazon ShoppingR10R15R20R24
Boost Mobile Boost Mobile is often chosen for its affordability and cheap plans R15. Some users find the pricing unbeatable R24 and appreciate paying half the price compared to other carriers R37. However, there are complaints about unexpected charges R10R20, bills increasing , and feeling misled about 'unlimited' data R36.
Amazon Shopping Amazon Shopping offers good pricing and deals , with Prime membership providing additional benefits like free returns on many items and cheaper prices . However, some users note that Walmart can be cheaper , and there are complaints about defective electronics being sold and issues with refunds or replacements for faulty items . Returns are also reported as no longer free for some, requiring long drives or payment .
Customer Support tieR7R32R36R37
Boost Mobile Boost Mobile's customer service receives mixed reviews. Some users praise it as amazing, helpful, and nice R37. However, many others describe it as the worst , unhelpful , and frustrating, with issues like being ignored R7, being misled R36, and difficulty resolving billing disputes R32.
Amazon Shopping Amazon Shopping's customer service is a significant point of contention. While some users report outstanding service , a growing number complain that it's getting worse . The reliance on AI chatbots is a major source of frustration, with users finding them useless, unhelpful, and a barrier to human interaction R63. Issues with resolving problems, getting refunds, and escalating concerns are also frequently mentioned .
Pick Boost Mobile if

you prioritize extremely low-cost mobile plans and have had good personal experience with their network coverage in your area, and are willing to deal with potential app glitches or customer service hurdles R15R37.

Pick Amazon Shopping if

you need a wide selection of products with generally fast and reliable delivery, and are comfortable navigating an app with AI-driven search, or primarily shop on desktop to avoid app-specific issues .

Evidence note: Boost Mobile's recent reviews show a strong negative trend regarding app functionality and network reliability, despite its higher lifetime rating. Amazon Shopping's recent negative reviews are heavily skewed towards issues with new AI features and customer service, rather than core shopping functionality.

Frequently asked

Is Boost Mobile's network service reliable?
Boost Mobile's network service is inconsistent; while some users report no problems and good connection R14, many others experience issues like one bar signal, dropped calls, and slow data speeds, making internet access difficult R1R12R22R36.
Are there issues with the Amazon Shopping app's search function?
Yes, many Amazon Shopping users are frustrated with recent updates that force AI-powered search results and Alexa integration, finding them unhelpful, difficult to use, and lacking an opt-out option R67R70R76R88.
How is Boost Mobile's app for payments?
Boost Mobile's app is generally seen as convenient for paying bills by some users R5, but a significant number of recent reviews report problems with payment processing, the app not working, and frequent, mandatory updates making it a hassle to pay R4R6R16R24.
Does Amazon Prime guarantee fast delivery?
Despite paying for Prime, many Amazon Shopping users report that their orders, especially next-day deliveries, are frequently delayed or do not arrive on time R63R103R111R115.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Boost Mobile 5/5 · US …..9: I Don’t like that I I can’t redeem my boost coins in the app,THANK U……
  2. [R4] Boost Mobile 1/5 · US Worst phone company: They are only good when getting a new phone, paying your bill is not simple. Website is only geared to sell not to maintain. Delinquent with my refund that was over payed Not worth the stress and money, run from this company!
  3. [R5] Boost Mobile 5/5 · US App: Boost mobile app is easy to use and convenient
  4. [R6] Boost Mobile 3/5 · US Boost hasn’t been working the best: Boost has been a great app until recently when I’ve tried to pay phone bills and nothing would work which lead me to go to my local boost to pay in person. The app hasn’t worked the best for me and lead me to get my phone line suspended due to not paying but it’s not my fault nothing would happen when I tried to pay
  5. [R1] Boost Mobile 1/5 · US Utilities: Very hard to access internet, mostly one bar , almost impossible to maintain a coherent access.
  6. [R12] Boost Mobile 3/5 · US Annoyed: Been with yall for some Yrs only cause it’s really cheap but why does my phone gotta be messed up??? Bought a new iPhone an can barely talk on it Cause “EVERY ONE SAYS THEY CANT HEAR ME & I KEEP GOING IN &OUT”. Swear yall gotta do better fr.
  7. [R14] Boost Mobile 4/5 · US Boost: I am totally satisfied with Boost no problems I never lose connection.
  8. [R22] Boost Mobile 1/5 · US AWFULL!!: This is actually the worst service I've had. I don't care about about high speed, but I do need to be able to use the apps that make a living for me when the high speed runs out. Boost can't do that, the data is so slow that the apps won't even completely load. I can't work since they don't load. I paid for three months up front, but I'm actually switching BEFORE then and cutting my loss
  9. [R10] Boost Mobile 1/5 · US Payment: My payment date was on the 10th of every month, last month I paid on June 9, 2026 and this month the service was interrupted on July 8, 2026. It seems that you are stealing days from every month, and the same is true with the penalty payment ($5).
  10. [R15] Boost Mobile 3/5 · US Somewhat Affordable Wireless!: Boost isn’t cheap but it’s not as expensive as those other giant wireless phone companies. Never had a problem with their service so I’m happy!
  11. [R20] Boost Mobile 5/5 · US ???: A gentleman called me wanting to give me the opportunity of a free phone and bill for 12 months when I told him he’d have to call me back. He just kept talking and talking so I had to hang up. After that, there was a five dollar charge on my bank from boost for no reason at all. Mad.
  12. [R24] Boost Mobile 1/5 · US Too many UPDATES: I gave 1 star because every single month when I’m ready to pay, there’s always an update! It’s too much of a hassle. I really like the service, it’s unbeatable. The updates are a headache when all I’m trying to do is make a simple payment😩
  13. [R7] Boost Mobile 1/5 · US This company is a scam: I just paid my bill and not even 3 days later I get a message saying that I used all my data. The guy Jose that works at the Howard store has been ignoring my questions about the services given. This company NEEDS to meet their customers needs and stop being so selective with who they help and be two-faced when conducting business.
  14. [R32] Boost Mobile 2/5 · US Not ideal: I’m not dragging this out long I’m just going to say this…privacy, transparency, accountability, service and trust? Absolutely negative for me. This isn’t a minor one time issue, it’s on the regular and I’m fed all the way up. The app? This never displays my bill the way they say that it’s supposed to. I call and they say one thing and I reassure them that my comprehension and reading s
  15. [R36] Boost Mobile 1/5 · US Boost customer: As a Boost Mobile customer, I feel I was misled about the quality of its 5G service and “unlimited” data. I have been testing Boost Mobile and T-Mobile side by side using the same phone in the same locations around Lowell, Massachusetts. The difference has been significant. Boost often provides only one bar of 5G service, while T-Mobile consistently shows a full-strength 5G UC sig
  16. [R37] Boost Mobile 5/5 · US Just Switched to Boost: We just switched from T-Mobile after they went up on our bill. The customer service with Boost is Amazing! And we are paying half the price.
  17. [R67] Amazon Shopping 1/5 · US Forced AI search results aren’t helpful with no opt out.: There’s no way to opt out of the AI powered search and it can’t find what I’m looking for. It also keeps repeating a handful of unhelpful results. It now takes me twice as long to find anything and I get better results just clicking a link from a separate search engine on my PC. Please give us an opt out at the very least. At this point I’d
  18. [R70] Amazon Shopping 1/5 · US Ai slop: The new update forces you to run every search through ai.
  19. [R76] Amazon Shopping 2/5 · US I don’t need Alexa to shop: Amazon apparently thinks we’re too dumb to shop so now it uses Alexa to show us what it thinks we’re shopping for. This is beyond ridiculous, you can’t turn it off/disable it! I don’t need help shopping, part of the reason I used to like Amazon was because of all the variety when I did shop for something!
  20. [R88] Amazon Shopping 1/5 · US Alexa ai slop now forced.: I am not going to support Ai slop. All I want to do is look at results of a search not be forced to chat with a stupid ai. The app is cumbersome, sloppy and freezes often now after the update. Hey alexa, you’re horrible.
  21. [R16] Boost Mobile 1/5 · US Revie: Ever time I have to pay my bill I have to update my app every month
  22. [R63] Amazon Shopping 3/5 · US Prime days are becoming scam days :(: Amazon Prime days setup - 1. Interest free money - Buy something during prime days, it will take eternity to ship it even if they have items in stock and it can be delivered next day? 2. No human interaction anymore - chat is just one closed circle
  23. [R103] Amazon Shopping 1/5 · US Purchases not delivered on time: I pay for prime and more than half of my orders are not delivered when it says. Especially next day delivery. Over the last 2 months, barely anything I’ve ordered has been delivered on time.
  24. [R111] Amazon Shopping 1/5 · US Amazon has gone downhill: Amazon used to be good with shipping and receiving products. Now it seems like every time I order something, it is always delayed or I don’t seem to ever get my package. Not to mention I have Amazon prime so I am paying extra for “faster” deliveries.
  25. [R115] Amazon Shopping 1/5 · US Canceled my orders: I was ordering a game for my nine-year-old son. It was it was his birthday present in Amazon canceled it. It was gonna arrive on on July 8 and July 9. They canceled it and this way I gave her one star they also canceled one of my games we had to cancel it because it didn’t arrive on time it kept being ordered never shipped. Give Amazon one to review the worst one ever I’d rathe

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store