Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

1Password vs Dashlane Password Manager

1Password 4.6★ · Free + IAP 70
Winner Dashlane Password Manager
Dashlane Password Manager 4.8★ · Free + IAP 75

Dashlane has a slight edge over 1Password due to its higher user satisfaction, particularly regarding ease of use and reliability, despite both facing recent criticism over price increases and customer support.

Full reviews: 1Password · Dashlane Password Manager

Both 1Password and Dashlane are highly-rated password managers, but recent reviews highlight significant price increases and customer support issues for both. Dashlane generally receives more consistent praise for its ease of use and reliability, while 1Password users report more frequent bugs and complexity.

Head to head

Features & Functionality tieR38R11R9R10
1Password 1Password is praised for its comprehensive features, including SSH key support, passkeys, and CLI integration, making it more than just a password vault for some users R38R11. However, some users find the app complex and counterintuitive, struggling with basic tasks like finding logins or deleting entries R9R10. There are also requests for specific features like portrait lock and better filtering for family accounts .
Dashlane Password Manager Dashlane is widely appreciated for its core functionality of storing and autofilling passwords, with many users calling it a 'life-saver' and 'indispensable' . It also supports passcodes and credit card autofill . However, some users note a lack of a dedicated user ID field and a way to add notes like account numbers or PINs .
Ease of Use edge: Dashlane Password ManagerR2R50R10R31
1Password Many 1Password users find it easy to set up and use, especially for personal and family accounts R2R50. However, a significant number of users describe it as complex, counterintuitive, and not user-friendly, particularly when setting up family accounts or new logins R10R31. Some find the navigation confusing and the interface messy .
Dashlane Password Manager Dashlane is frequently lauded for its ease of use and simple interface, with users calling it 'easy to set up, easy to use' and 'very simple and self explanatory' . It is seen as simplifying internet usage and being accessible even for those who need initial coaching .
Reliability & Performance edge: Dashlane Password ManagerR11R53R7R27
1Password While some 1Password users report long-term reliability and zero problems R11R53, many recent reviews highlight significant reliability issues. These include frequent bugs, problems with Safari autofill, syncing issues across devices, app crashes, and the app taking a long time to compile or update R7R27. Some users also report laggy scrolling and poor performance on Mac R7.
Dashlane Password Manager Dashlane generally receives positive feedback for its reliability, with users stating it 'always works' and is 'reliable and convenient' across devices . However, some users report issues with it not remembering passwords, not working offline or in airplane mode, and problems with subscription renewal . A significant concern is the withdrawal of support for older iOS devices .
Price & Value tieR4R6R12R15
1Password 1Password users are highly critical of recent price increases, with many reporting a 33% hike and some family plans increasing significantly, leading them to cancel or seek alternatives R4R6R12R15. While some long-term users still find it 'well worth the very reasonable cost' R20, the sentiment around pricing is largely negative.
Dashlane Password Manager Dashlane also faces strong criticism for price increases, with reports of prices doubling from £30 to £60 per year, leading many to switch to cheaper alternatives R77R79. The removal of the free tier and limitations on password counts for non-paying users are also major points of contention R81R87.
Customer Support tieR1R4R7R19
1Password 1Password's customer support is a major pain point. Users report poor, unhelpful, and abysmal support, often limited to email with slow response times R1R4R7R19. Some users have lost data or been unable to cancel accounts due to lack of effective support R1R19.
Dashlane Password Manager Dashlane's customer service also receives negative feedback, with users describing it as 'terrible' and reporting difficulty canceling subscriptions or speaking to a person . Some users have experienced issues with subscription payments not being recognized .
Pick 1Password if

you need advanced features like SSH key support and CLI integration for development workflows R38, and are willing to navigate a more complex interface and potentially higher price for these capabilities R10R34.

Pick Dashlane Password Manager if

you prioritize a straightforward, easy-to-use password manager that is generally reliable for autofilling passwords and other data across devices , and are less concerned about advanced features or recent price increases R77R79.

Evidence note: Both apps have a high lifetime rating, but recent reviews for both are heavily skewed negative, primarily due to price increases and customer support issues. Dashlane's free tier changes also contribute to negative sentiment among non-paying users.

Frequently asked

What are the main complaints about 1Password?
The main complaints about 1Password include significant price increases R4R6R34, poor and unresponsive customer support R1R4R19, and frequent bugs, syncing issues, and general complexity in the app's interface and functionality R7R10.
What are the main complaints about Dashlane?
The main complaints about Dashlane revolve around significant price increases, with some users reporting a 100% hike R77R79, the removal or severe limitation of its free version R81R87, and poor customer service, particularly when trying to cancel subscriptions or resolve payment issues . There are also concerns about the withdrawal of support for older iOS devices .
Is 1Password good for families?
1Password can be a life-saver for families, particularly for managing parents' accounts and in situations like unexpected death, making logistics much easier R20R23. However, some users find setting up and managing family accounts complex and difficult R10R16, and there are requests for better filtering of shared collections .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R38] 1Password 5/5 · US Best password manager: I’ve tried a bunch of password managers and 1Password is still the one I keep coming back to. The UI is clean, fast, and doesn’t feel cluttered like some of the others. Everything is easy to find, whether you’re on desktop, mobile, or browser. The developer features are also surprisingly good. SSH key support, passkeys, CLI integration, and the way it works with GitHub/dev
  2. [R11] 1Password 5/5 · US De lo mejor que puedes poner en un teléfono: Llevo usándolo más de 15 años cero problemas cero conflicto actualizaciones frecuentes multiplataforma en fin algo que no puede faltar al menos en un iPhone que se respete. No es solo un lector de contraseñas. Es una joya de aplicación siempre actualizado 200 % recomendado por un usuario intenso durante muchos muchos años
  3. [R9] 1Password 3/5 · US What happened???: This app used to work really well but it has succumbed to the bloat so many other apps have. Basic things like finding a login are mystical… No search box unless you go to each separate category, for example.
  4. [R10] 1Password 2/5 · US Complex and counterintuitive: Tried using this for my family. Spent hours setting up and changing passwords only to have constant issues across family members, multiple devices and multiple accounts for same websites. If I can easily back away from this i will
  5. [R2] 1Password 5/5 · US Love 1Password!!: I have been using 1Password for a couple of years now and it is hands down the best password management tool I’ve used. It makes keeping track of all my passwords a breeze and it’s super secure.
  6. [R50] 1Password 5/5 · US No more going crazy because I can’t remember: I spent years using the password for everything, then different ones but writing them down. Somehow, still getting them wrong. I’ve been using 1Password for about 2 years and I don’t have that issue anymore. Easy to set up, easy to use, imo. We’ve set up the family plan so we have the kids covered also.
  7. [R31] 1Password 1/5 · US Not worth the complexity: The platform is too complicated. I ended up loosing access to accounts because of it. I would stick to Apple or Google
  8. [R53] 1Password 5/5 · US Best in class: I’ve used 1P for many years now. Switched from roboform. By far, 1P is the best. Even better than Apple passwords. There’s no switching for me and the many I’ve turned onto 1P. Best thing Apple could have done would have been to attempt to purchase it instead of trying to reinvent it 19 years later. Keep up the excellent work, 1P family!!
  9. [R7] 1Password 2/5 · US Unacceptably poor on Mac: Update: developer responded asking me to contact them. But I had already reported these problems to support without much progress. Response was either disingenuous or just out of touch.. Once THE pwd manager for Mac, now terrible. Often opens new tabs in Safari with "welcome" screen... why? Several times in the past year it was unable to fill credentials on sites. (Unacc
  10. [R27] 1Password 3/5 · US Love it but am frustrated: One of the reasons I got this app years ago because it came highly recommended. I still recommend it but I am VERY frustrated with the poor syncing. I can’t get it to easily sync between my devices and can’t seem to get help to fix this.
  11. [R4] 1Password 2/5 · US From Hero to Zero: Usually when you pay at the high end for a simple password manager, you expect better service. Since they raised the price by 33%, this app fell off a cliff. Support is abysmal despite no doubt seeing all these responses asking you to email them. Trust me, that’s another interminable situation. Has significant issues with Safari it never used to have. Cannot recommend under any
  12. [R6] 1Password 3/5 · US 33% price increase for long-term loyal customer?!: Just learned new price for 1Password increased 33%. Feels like a smack in the face for being a long-time loyal customer. Great app but pricing / loyalty team needs to an upgrade! Really disappointing :(
  13. [R12] 1Password 3/5 · US Good app and service, but: Genuinely, great app. Works well. Desktop app and addon works well. However, the price increase from 30 to like 60 bucks is ridiculous. Will be moving password managers.
  14. [R15] 1Password 3/5 · US Great but…: The app is great. I used it for years. But since they’re increasing the price it’s hard to justify posting for it when there are really good free alternatives such as Bitwarden which I just started using and is great.
  15. [R1] 1Password 1/5 · US 10 Years of Data Lost. Poor Support: 1Password, after an update that they recommended, could not recover 10 years of password data. Nearly six months later I am forced to rebuild this info. Email help only is not enough and very frustrating.
  16. [R19] 1Password 1/5 · US No “human” app support: Had my current prepaid “account frozen” with no remedy by “human” person or contact phone number for this company. Remedy is pending till they find a “human” to fix frozen application issue.
  17. [R34] 1Password 1/5 · US 2026 RAISED PRICES: Avoid 1Password unless you're comfortable paying more and more for a password manager every few years. What used to be a reasonably priced service has become another subscription designed to keep extracting money from its users. As a long-time customer, I'm tired of seeing prices go up while being expected to keep paying indefinitely just to continue using a product I've alread
  18. [R77] Dashlane Password Manager 1/5 · GB 100% price increase simply not worth it: It’s a good app but having gone from £30 per year to £60 is daylight robbery. Monstrously overpriced. NordPass and others offer the same thing for £12 per year with instructions on how to transfer all your passwords across. So that’s what I’ve done. So long greedy Dashlane.
  19. [R79] Dashlane Password Manager 2/5 · GB Expensive: It was already expensive and prices are going up. I’m off to try another password manager…
  20. [R81] Dashlane Password Manager 1/5 · GB Bait and Switch: Offered a free version to drawer customers in, then they began emailing to say if you don’t pay your account will be limited to 25 passwords, next it was that the account will be changed to read only, annoying but at least my passwords were saved, now they are emailing to say if you don’t pay they will delete the account and all passwords.
  21. [R87] Dashlane Password Manager 1/5 · GB Ruined it: Been using Dashlane for years and it’s been a great app for storing my passwords but over the last year they’ve completely ruined the experience by shrinking down the limit on free passwords from 100 to 50 and the to 25 and now even worse they’ve discontinued their free version so unless you have a lot of money in this modern day to want to go out and pay for it don’t use Dashlane go us
  22. [R20] 1Password 5/5 · US Life-saver for the sandwich generation: As someone in their 40s, not only do I appreciate not having to remember my own passwords, but this app has saved me hours upon hours of tech support for my parents. My dad passed recently and unexpectedly, and being able to access his accounts has made the logistics of death so much easier than it otherwise would have been. More than worth the monthly cost.
  23. [R23] 1Password 5/5 · US Lifesaver after parent’s death: A few years ago, I upgraded to a family plan and took on the daunting task of getting my parents’ passwords saved since they didn’t really have a secure system. This year, my father suddenly became very sick and ultimately ended up incapacitated in the few days before his death. As the account manager, I was able to recover his passwords for my mother as she had to
  24. [R16] 1Password 1/5 · US Just horrid: This used to be a great app, but it’s just lost its way. Long time user who has upgraded since basically v1. Would not recommend any longer. Hard to manage family, safari constantly loses connection, and the QR code to enable new devices no longer works for me. I give up.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store