Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Doorman Story. Hotel simulator vs Booking.com

Doorman Story. Hotel simulator 4.7★ · Free + IAP · ⚠ stale 40
Winner Booking.com
Booking.com 4.8★ · Free to download 70

Booking.com is the clear winner for actual hotel booking due to its wide selection and ease of use, while Doorman Story is a casual game plagued by bugs and a lack of updates.

Full reviews: Doorman Story. Hotel simulator · Booking.com

Doorman Story is a hotel simulation game enjoyed by many for its engaging gameplay, but it suffers from frequent crashes, numerous bugs, and a significant lack of new content. Booking.com, on the other hand, is a widely used travel booking app praised for its user-friendliness and ability to find deals, though it faces criticism for customer service issues, misleading pricing, and problems with cancellations and refunds.

Head to head

Features and Content edge: Booking.comR2R5R7R8
Doorman Story. Hotel simulator Users enjoy the core gameplay of Doorman Story, finding it fun and entertaining R2R14. However, a major recurring complaint is the lack of new hotels and levels, with many players having completed all available content and waiting years for updates R2R5R7R8.
Booking.com Booking.com is praised for its extensive selection of hotels and vacation spots, and its ability to find deals . Users appreciate features like free cancellation and transparent pricing, though some note issues with card acceptance and booking attractions .
Ease of Use edge: Booking.comR1R10R14R15
Doorman Story. Hotel simulator Some users find Doorman Story fast-paced and engaging R14, but many report issues with touch sensitivity, making gameplay frustrating R15. The game also has problems with loading times and initial setup, with some users unable to play due to WiFi issues or forced ad downloads R1R10.
Booking.com Booking.com is widely considered user-friendly and easy to navigate, especially for finding and reserving accommodations . However, some users find the booking process not user-friendly, particularly when trying to modify stays R76R84. There are also complaints about the save function for superusers .
Reliability and Performance edge: Booking.comR3R4R6R9
Doorman Story. Hotel simulator Doorman Story is heavily criticized for frequent glitches, bugs, and crashes. Users report the game freezing during ads, after completing levels, or when making purchases R3R4R6R9. Some levels are described as unbeatable due to these issues R3R6.
Booking.com Booking.com is generally reliable for confirmed bookings, but some users report issues with reservations being cancelled by hosts or hotels being double-booked . There are also complaints about hotels not honoring amenities advertised on the app . Frequent app updates are also a point of frustration for some users .
Price/Value tieR9R12R15R25
Doorman Story. Hotel simulator Doorman Story is free to download but heavily monetized with in-app purchases and ads. Users feel forced to watch ads or spend money to progress, leading to a 'money grab' perception R12R15R25. There are also complaints about purchased diamonds being wasted due to glitches R9.
Booking.com Booking.com is free to download and generally offers competitive rates . However, users frequently report hidden fees, taxes, and unexpected charges, making the initial displayed price misleading R66R73R108R110. Some find booking direct with hotels offers better or equal rates and service R61R108.
Customer Support tieR9R13R16R24
Doorman Story. Hotel simulator Doorman Story users report developers are not accommodating to issues like wasted diamonds due to glitches R9. There's a general sense of abandonment due to the lack of updates and new content, suggesting poor ongoing support R13R16R24.
Booking.com Booking.com receives significant criticism for its customer service. Users describe representatives as unhelpful, giving vague responses, and making it difficult to cancel or modify reservations R61R64R76R84. There are also reports of Booking.com siding with fake listings and not providing support for scams .
Pick Doorman Story. Hotel simulator if

you enjoy time management simulation games and are looking for a casual game to pass the time, understanding that new content is unlikely and you may encounter bugs R2R14.

Pick Booking.com if

you frequently book hotels and value a wide selection of options, easy navigation, and features like free cancellation, despite potential customer service frustrations .

Evidence note: Reviews for Doorman Story are heavily skewed towards complaints about bugs, lack of updates, and monetization, despite its high lifetime rating. Many positive reviews are older or express enjoyment while also asking for new content. Booking.com's reviews are mixed, with strong praise for ease of use and selection, but significant negative feedback regarding customer service and hidden fees.

Frequently asked

Does Doorman Story receive regular updates with new content?
No, Doorman Story has not received new hotels or levels in years, with many users reporting waiting for updates for months to almost three years R7R13R24R30.
Are there many glitches in Doorman Story?
Yes, Doorman Story is frequently reported to have numerous glitches, including freezing during ads, crashing after levels, issues with game mechanics, and wasted in-app purchases R3R4R6R9.
Is Booking.com transparent about pricing?
While Booking.com is praised for showing total prices and working with payments, many users report issues with misleading pricing, including hidden fees, taxes, and unexpected charges, or being charged in foreign currency despite prices shown in USD R66R73R108R110.
How is Booking.com's customer service for cancellations?
Booking.com's customer service for cancellations is frequently criticized, with users reporting difficulty getting issues resolved, vague responses from representatives, and challenges in waiving cancellation fees even when agreed upon by the property R61R64R76R84.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Doorman Story. Hotel simulator 5/5 · US This is pretty much the only game I play: Honestly I’ve completed and re-downloaded this game like a million times. My question is when will there be a new hotel and or can you add more levels to all the hotels like the first two? I have enjoyed playing this game, just need something new to look forward to. Thank you!
  2. [R5] Doorman Story. Hotel simulator 5/5 · US Need more: Addicted to this game but I’ve already beat all the levels on this game and it’s sister game Fashion Shop I need more levels haha.
  3. [R7] Doorman Story. Hotel simulator 1/5 · US It stops after 8 hotels: I have loaded and downloaded it twice and each time it doesn’t go past 8 hotels. Granted each hotel has been 50 and 60 levels, but it used to have more hotels and it’s been shortened.
  4. [R8] Doorman Story. Hotel simulator 5/5 · US NEW HOTEL?: Please come back where are youuuuu
  5. [R1] Doorman Story. Hotel simulator 1/5 · US Loading: It it loading for 47minutes
  6. [R10] Doorman Story. Hotel simulator 1/5 · US Glitches: First thing that comes up when you open the app is to download another app and from there it won’t let you play
  7. [R14] Doorman Story. Hotel simulator 5/5 · US Awesome: I love this game, I honestly have such a fun time playing. It’s a fast paced game that is fun to play whenever I have free time. I just finished all the hotels available. I can’t wait for them to make more hotels!
  8. [R15] Doorman Story. Hotel simulator 3/5 · US Sucky experience for beginning levels: You can’t enjoy a gaming addiction here, when the game gate keeps the game play time to under one minute. MONEY GRAB. Not Tycoon’s best game they’ve created. The music isn’t as upbeat. The graphics have room for improvement. There’s an issue with the screen actually detecting your finger. [ not my device because other games are issue free]
  9. [R3] Doorman Story. Hotel simulator 3/5 · US Is it a bug?: Im at the Christmas castle and I’m struggling to finish the levels because the torches on the rooms never relight and I can’t put people in rooms! I even upgraded them as high as they can go. Is that part of the game? If so, it’s impossible to win this way on level that relies on putting people in color coordinated rooms. I think it’s a bug or else it would make the torch upgrades us
  10. [R4] Doorman Story. Hotel simulator 1/5 · US Waste Of Time & Money!: I legitimately just spent maybe $5 on this game just for the it to glitch out…i’m on level 60 in the christmas level and i literally saw these “guest” stay in the rooms for more than five damn minutes when i needed the rooms…i should’ve screen recorded it but i will be getting my money back..there’s no way in hell someone past this level & it glitch or was just scamming me
  11. [R6] Doorman Story. Hotel simulator 3/5 · US Fun, but bugs: Crashes a lot. Current level is unbeatable because it wants 12 color matched doors and only gives 10 guests
  12. [R9] Doorman Story. Hotel simulator 3/5 · US Don’t Purchase In App: I enjoy the game however there have been several technical glitches. When this happens diamonds that you use are wasted and not placed back in your account when the app refreshes. The developers are not accommodating to this issue. So you’ll basically be wasting your money and all you’ll get is an I’m sorry.
  13. [R12] Doorman Story. Hotel simulator 3/5 · US Why diamonds and not coins: I really do enjoy this game. However, why do I have to use diamonds for purchases and upgrades, instead of coins? I have hundreds of thousands of coins and 2 diamonds. At this rate, it could take days, sometimes weeks to pass a level
  14. [R25] Doorman Story. Hotel simulator 1/5 · US This Game in a Nutshell: Yes the game can be very compelling to WANT to continuously play.. BUT… The developers of this game have exploited every opportunity to make users watch an AD. We ALL understand that developers, designers, and programmers need to make their money somehow BUT… at what cost to actually enjoying the game experience that the entire team has worked so hard to create? A free
  15. [R13] Doorman Story. Hotel simulator 1/5 · US No new levels…..still: Don’t bother playing. No updates.
  16. [R16] Doorman Story. Hotel simulator 1/5 · US Not happy: Great game but development needs help no update to different levels in over a year. They tell you download fashion shop. I beat that then it tells you to download doorman story again to no update.
  17. [R24] Doorman Story. Hotel simulator 3/5 · US Been waiting for a new hotel for MONTHS: When are you going to add new levels? If you don’t plan to update this app let us know. It’s taking up space on my phone and I can’t even play it anymore. The game is fun when I can actually play it.
  18. [R30] Doorman Story. Hotel simulator 3/5 · US When should we expect new hotels to open?: Love the game but its been 2 years since you promised us a new hotel. When will you add more levels?
  19. [R66] Booking.com 3/5 · US Convenient if you avoid the sinister scammy parts: If you book a vehicle, it includes “insurance.” This is Booking.com’s “service” and it entirely independent from the rental company. This “insurance” is not usually honored and requires a police report. you are essentially wasting your money and will need to buy insurance again with the actual company. Additionally, the prices they show do not inc
  20. [R73] Booking.com 1/5 · US Disappointed: I booked a hotel in Trinidad, Colorado for 122.52. This place had high reviews so that’s why I went with it. I went to quality Inn website and they were only charging $78 for the room. The hotel charged another $25 for my friend’s dog, which did not say that I would Have to pay extra. This place is filthy, and there are stains all over the carpet. This hotel I would write it a -0.
  21. [R108] Booking.com 1/5 · US Not with it book direct: When looking for a place to stay in Las Vegas I shopped booking. The rate seemed fair so I took the risk of not booking direct and go with booking. Upon arrival to the hotel I realized I made a bad choice when the hotel charged me 150 for cleaning. During my 2 night stay not once did palms place give us fresh towels or clean our room. I would never recommend booking or pal
  22. [R110] Booking.com 1/5 · US Got charged Foran transaction fees for the prices shown in the US dollars?: I recently made multiple bookings for hotels and day trips using Booking.com all the prices were shown in the US dollars. With no warning or indication that my credit card will be charged in a Foreign currency now I have close $200 in foreign transaction fees. I have other credit cards that do not charge for transaction fe
  23. [R61] Booking.com 1/5 · US Book direct: I used Booking for years, but their customer service failed me, so I've dropped them. I have also found that booking direct with hotels gets you better service and equal or better rates. Plus, booking direct saves hotels money. Why give Booking a slice of the pie?
  24. [R64] Booking.com 1/5 · US Terrible customer service: I was trying to cancel a reservation, few minutes after I make that reservation, but the customer service representative keeps giving vague responses. I've made more than four calls, yet the cancellation hasn't been successful.
  25. [R76] Booking.com 1/5 · US Booking process: The process is not user friendly and to modify your stay is a complete disaster. Trying to speak to an actual agent is a nightmare
  26. [R84] Booking.com 1/5 · US Modified reservation: Booking makes it very very difficult to modify dates

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store