Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CONFIRMED | Sneakers & more vs GOAT

CONFIRMED | Sneakers & more 4.8★ · Free to download 65
Winner GOAT
GOAT 4.9★ · Free to download 75

For a more reliable shopping experience with better customer service, choose GOAT.

While both apps offer a wide selection of sneakers, GOAT generally provides a better user experience and customer support. CONFIRMED has received numerous complaints about its app functionality and customer service issues, making it less favorable overall.

Head to head

features edge: GOATR2R6R68R65
CONFIRMED | Sneakers & more Users appreciate the variety and exclusive drops on CONFIRMED, but many find it lacking essential features like a search function.
GOAT GOAT users highlight the extensive inventory and good deals, although some complain about high fees and shipping delays.
ease of use edge: GOATR31R49R106R70
CONFIRMED | Sneakers & more Many users find CONFIRMED confusing and poorly designed, with navigation issues.
GOAT GOAT has mixed reviews on usability, with some users finding it straightforward while others mention complications during the checkout process.
reliability edge: GOATR10R40R70R118
CONFIRMED | Sneakers & more CONFIRMED has faced multiple complaints about slow responses and unresolved issues, especially regarding returns.
GOAT GOAT has a reputation for reliability, although some users report issues with shipping and customer service.
price/value tieR64R100R4R65
CONFIRMED | Sneakers & more CONFIRMED is free to download, but users feel the value is diminished due to the app's functionality issues.
GOAT GOAT is also free to download but users frequently mention high fees that affect overall value.
support edge: GOATR19R10R70R118
CONFIRMED | Sneakers & more Users express frustration with CONFIRMED's customer support, citing long wait times and unhelpful responses.
GOAT GOAT has received mixed reviews; while some praise the service, many others report poor customer support experiences.
Pick CONFIRMED | Sneakers & more if

you prefer exclusive sneaker drops and are willing to navigate a less user-friendly app.

Pick GOAT if

you want a more reliable shopping experience with better customer support.

Evidence note: Both apps have free tiers, but GOAT's user base appears more satisfied overall despite some complaints about fees and shipping.

Frequently asked

Which app has better customer support?
GOAT generally has better customer support, although some users report issues with responsiveness; CONFIRMED has numerous complaints about slow and unhelpful support.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] CONFIRMED | Sneakers & more 4/5 · US Great store front: Super content and great to see all the colabs! However. You need to have a search bar or at least a stopping point for OG Sambas.
  2. [R6] CONFIRMED | Sneakers & more 3/5 · US I really don’t see the hype: I just don’t get the excitement. The app is slow, hard to navigate, and I have more luck finding new drops searching google. Will the moon boot sneakers ever come out? They’re not even in the soon section. The soon section doesn’t have anything cool. I just don’t get it
  3. [R68] GOAT 5/5 · US Love Goat!: Best online sneaker shop!!
  4. [R65] GOAT 5/5 · US Pricey: Have pretty much every show you’re looking for but got damn they price gouge!
  5. [R31] CONFIRMED | Sneakers & more 1/5 · US Can’t search: This app is probably fine if you’re not looking for anything in particular, but it’s awful if you downloaded it because you saw a Confirmed-only item on the website. You can’t search the catalog like a normal shopping app, so my initial excitement about some sneakers has turned into frustration. The order I was going to place has become a lost sale. It’s lose/lose for everyone.
  6. [R49] CONFIRMED | Sneakers & more 1/5 · US The app is poorly designed.: The app is poorly designed and impossible to navigate, if you want to buy some Adidas shoes use the website. The app is an embarrassment!
  7. [R106] GOAT 2/5 · US UI is terrible: So difficult and confusing to add an item to want/own, too complicated for no reason
  8. [R70] GOAT 1/5 · US Very disappointing customer service.: I placed an order, but my shipping address was outdated. I contacted customer support immediately to either update the address or cancel the order, but they were unable to help with either request. It has now been over 24 hours, and the only response I keep receiving is that I have to wait until someone has time to contact me, and that I should stop sending em
  9. [R10] CONFIRMED | Sneakers & more 1/5 · US Horrible: I entered a raffle and they took the money out right away and right after I lost i thought they would release my funds and no, I have 2 weeks waiting for them to release my funds talking about they hold it for 7 to 14 days smh and I have called customer care care 3 times and they tell me the same thing
  10. [R40] CONFIRMED | Sneakers & more 1/5 · US Extremely disappointed: The return page is not able to proceed and really slowly. Not able to return item. Poor user experience.
  11. [R118] GOAT 1/5 · US Trash company that uses AI to screw customers: Do not use this app! No human being could possibly be so disconnected from the average consumer. Their “support” is a joke and will not do ANYTHING to fix their mistakes at all. I was a loyal customer that they treated like garbage and now will use stock-x or any other app that is not this one. Please save yourself the anguish and do the same.
  12. [R64] GOAT 2/5 · US Fees too high: You’re charged a sales fee, shipping fee, AND another fee to withdraw your funds! Ridiculous. The process of listing your shoes and having to retake pictures or get a photo of the tag in an impossible location is also frustrating. Not the greatest app to sell.
  13. [R100] GOAT 1/5 · US Fees, Fees, Fees: Fees to sell, fees to withdraw money, fees to look at shoes, fees to pay… I’m over it.
  14. [R4] CONFIRMED | Sneakers & more 1/5 · US Going downhill: What happened to adidas? All there stuff seems to be huge and weird lately. Do awkwardly fitting. And the stores are looking junky! This app is touch and go at most. Can’t seem to find decent items anymore.
  15. [R19] CONFIRMED | Sneakers & more 1/5 · US 👎🏾👎🏾👎🏾: Haven’t been able to log in and join in on exclusive releases. Called the contact number and they were NO HELP AT ALL. I’m trying to get the Jellyfish Adidias by Pharrell but the app is ruining that.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store