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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ikon Pass vs Kakao T

Ikon Pass 4.7★ · Free + IAP 40
Winner Kakao T
Kakao T 4.8★ · Free to download 70

Kakao T is the better choice for ride-hailing and transportation services, offering reliable service for foreigners despite some language and payment issues, while Ikon Pass struggles with app functionality and user experience for its ski resort services.

Full reviews: Ikon Pass · Kakao T

Kakao T generally provides a useful and convenient service for taxis and other transportation, especially for foreigners, though it has some issues with payment and language translation. Ikon Pass, however, faces significant criticism for its clunky interface, unreliable tracking, and removal of useful features, making it a frustrating experience for many skiers.

Head to head

Features tieR1R2R9R17
Ikon Pass Ikon Pass users appreciate features like tracking stats, group location, and resort versatility, but many lament the removal of traditional trail maps and the lack of an open runs filter R1R2R17R22. The app is criticized for burying important information like snow reports, lift wait times, and trail statuses R9R20.
Kakao T Kakao T offers various services including taxis, e-bikes, and parking, with users finding it generally useful for these functions R62. However, some users report issues with the bike map freezing and a lack of multi-stop options .
Ease of Use edge: Kakao TR6R7R9R10
Ikon Pass Ikon Pass receives widespread criticism for its clunky, unintuitive, and difficult-to-navigate interface, especially after recent updates R7R9R10. Users struggle to find basic information, start tracking, or manage favorites R6R9R15.
Kakao T Kakao T is described as straightforward and easy to understand by some , with many finding it convenient . However, others find the GUI confusing, with hidden buttons and issues with address recognition .
Reliability tieR14R15R19R21
Ikon Pass Ikon Pass users frequently report issues with tracking functionality, including it failing to collect stats, crashing, or not recognizing users at resorts R14R19R21R27. The app also has problems saving favorite mountains and requires frequent updates R15.
Kakao T Kakao T's reliability is mixed. While some users report prompt taxi arrivals and good service , others experience taxis cancelling too quickly , drivers taking long or incorrect routes R69R70, and issues with location accuracy .
Price/Value tieR3R13R20R28
Ikon Pass Ikon Pass users complain about annual price increases and reduced renewal discounts for the pass itself R13. The app is seen as a poor replacement for previous, more functional resort-specific apps R3R20R28.
Kakao T Kakao T users report issues with overcharging for bike services and taxis R67. There are also concerns about drivers taking longer routes that increase costs R69R70 and extra charges for foreign credit cards .
Support tieR52R63R72R78
Ikon Pass Ikon Pass reviews do not directly mention support experiences, but the app's chatbot is described as "extremely weak" R52.
Kakao T Kakao T users report difficulties getting support in English R72. There are also issues with verification codes for foreign phone numbers R63R78 and login problems for international accounts .
Pick Ikon Pass if

you are an Ikon Pass holder who primarily needs basic stats tracking and group location features, and are willing to tolerate a clunky interface and use other apps for maps and detailed resort information R17R3.

Pick Kakao T if

you are in Korea and need a reliable ride-hailing service, especially if you are a foreigner, and are comfortable navigating potential language barriers or payment issues R62.

Evidence note: Ikon Pass reviews are heavily skewed negative, particularly concerning recent updates, which contrasts with its higher lifetime rating. Kakao T reviews show a mix of positive experiences, especially for foreigners, alongside significant frustrations with language, payment, and driver issues. The free-to-download nature of both apps means that negative reviews are not necessarily tied to free-tier friction.

Frequently asked

Is Ikon Pass good for finding trail maps and open runs?
No, Ikon Pass is widely criticized for removing traditional trail maps, replacing them with less useful 3D versions, and lacking clear filters to see open runs and lifts, forcing users to check other websites R1R2R22R24.
Does Kakao T work well for foreigners?
Yes, Kakao T is generally considered good for foreigners, with some users praising its ease of use and reliability for taxis R62. However, foreigners may encounter issues with language settings, address translation for drivers, and credit card registration R68R72R75.
Is Ikon Pass app tracking reliable?
No, many Ikon Pass users report that the tracking feature is buggy and unreliable, often failing to collect stats, crashing in the background, or not recognizing the user at a resort R14R19R21R27.
Are there issues with Kakao T drivers scamming or overcharging?
Some Kakao T users report incidents of drivers overcharging, taking longer routes to increase fares, or attempting to scam passengers R67R69R70R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Ikon Pass 1/5 · US No trail maps???: The app seems to have removed the ability to view trail maps at Palisades, at least in the offseason, replacing it with only their awful “3D” map that you could get a better version of in any other all-purpose mapping app. The only thing I used this app for was trail maps. Is this someone’s idea of a joke?
  2. [R2] Ikon Pass 5/5 · US Open runs filter: I decided to try Ikon Pass instead of Epic Pass this year, and overall I really like the app. The interface is clean, easy to use, and everything feels well designed. The only major downside for me is that I can’t filter or clearly see open runs and lifts directly on the map. In the Epic app, this feature is very convenient and makes a big difference. With Ikon, I often have to
  3. [R9] Ikon Pass 3/5 · US Meh - has gotten worse: This app used to be so perfect. Maybe two years ago was the peak? This year is the worst it’s been. Generally not a helpful app anymore other than friend tracking. It’s no longer intuitive. It’s clunky and hard to figure out. I would like to easily access the snow report, maps, and other relevant info for a ski mountain but I feel like the stuff is either not there anymore
  4. [R17] Ikon Pass 5/5 · US Great for skiing on all Ikon Mountains: This is overall a great app because it shows you stats you can keep track of, the locations of others in your group, and tracks your runs. It works on all Ikon Mountains so it’s very versatile. But one feature that would be awesome to add in would be if you could play back the exact movement you went through the trails, kind of like a path that you could see
  5. [R6] Ikon Pass 3/5 · US Ski App - But Defaults to Non-Ski Map? 🥴: App is ok, it doesnt seem to want to save favorite mountains. Biggest complaint is it always defaults to the map of the resort which is NOT the trail map. Can’t think of a reason why this would be except Alterra wanting everyone to know where to buy expensive F&B. Would really like to see this change to default to trail map.
  6. [R7] Ikon Pass 2/5 · US Horrible: Clunky, tries to be all things and isn’t. Not geared to how customers want their information.
  7. [R10] Ikon Pass 2/5 · US Ikon pass app review: The latest UI is complete garbage. The previous UI was bad and you somehow made it worse. There is literally no way to renew my pass on the app. I tap one of the buttons to renew, then choose the pass, and I go to some weird renew page that’s trying to sell me on the pass. Bro! I already said I wanted it, why are you trying to sell me it!? Then I’m somehow on step 1 of 5 and
  8. [R14] Ikon Pass 4/5 · US App keeps crashing: I have used this app for like 2 days and it has been pretty good. The only problem is that when I am tracking the app keeps crashing in the background. Please fix this.
  9. [R15] Ikon Pass 3/5 · US Unable to add favorites: Since the latest update, adding favorites doesn’t stick after you close and reopen the app
  10. [R19] Ikon Pass 2/5 · US Tracking is buggy: Many times I have started the day with tracking on only to find mid day that it failed to collect any stats. Only fix seems to be force quit app and restart.
  11. [R21] Ikon Pass 1/5 · US Don’t expect much: Where do I start…. What a frustrating app! I had it open from a day earlier, and said it was still tracking, but it wasn’t. Lost an entire day of stats. Need to blow away the app. Each night. And be prepared to login again each time, particularly frustrating when you’re all geared up and it won’t recognize your face. And don’t get me started when it won’t start tracking becaus
  12. [R3] Ikon Pass 3/5 · US Meh: It’s a shame. I get why they combined all the resort apps into one. But there was so much more local flavor to the apps when they were independent. Now I just stick to Slopes for tracking my skiing and let it connect back to IKON to record my stats for the local stuff and home bragging rights.
  13. [R13] Ikon Pass 1/5 · US Price Increases are Crazy: Pass goes up every year and they reduce your renewal discounts every year. Used to be $100 now it’s $25…
  14. [R20] Ikon Pass 3/5 · US Kinda Sucks: I’ve come to the conclusion that the Ikon Pass app kind of sucks. I was forced to move to this app versus the individual resort apps which makes sense. But I think the developers under delivered on this one. Just take a few minutes and check out the OnTheSnow app and you’ll see the difference. The at-a-glance view on Ikon doesn’t really give you the stuff you want to see at a glance s
  15. [R28] Ikon Pass 3/5 · US Go back to palisades app: The old palisades app was so much better more clear more accurate and much easier to operate this is much more complicated and I had a lot of trouble getting my pass on it presents a good idea but it does not go into same detail as other apps my relative calls it “a joke”
  16. [R52] Ikon Pass 2/5 · US Favorites not working: Reporting bug in app, that the favorites don’t save. I thought that it was because I added one destination that it removed all the others and you had to select all at once (which I thought was a poor user experience), but I was wrong, the favorites just don’t save. Also the chat bot for the app is extremely weak.
  17. [R63] Kakao T 3/5 · US Unable to receive verification codes on Chinese mainland +86 mobile numbers. · translated
  18. [R72] Kakao T 3/5 · US English speakers: Would be nice to get some support in English. It is oddly difficult to register a credit card, despite having an arc card, a local bank account, and a local phone.
  19. [R78] Kakao T 3/5 · US Foreign numbers: Can you allow people with KakaoTalk accounts registered under foreign numbers to use kakaotaxi in korea as well?
  20. [R22] Ikon Pass 3/5 · US Steamboat map: New steamboat map is good if you want to track but i cant use it to find out witch trails are open. Old map is better.
  21. [R24] Ikon Pass 3/5 · US Please make the regular steamboat map available again: The 3D map looks cool but is less useful than the regular trail map when looking at a glance. Just allow a toggle to show the old map again
  22. [R62] Kakao T 5/5 · US Good for foreigners: This app works really well for taxis. I use the k.ride one for foreigners. It’s extremely easy and I’ve had no problem with payments or overcharges. It works well for e-bikes too.
  23. [R68] Kakao T 4/5 · US Chinese character in English version: App itself is very useful, but most of notice is in Korean , and some Chinese on notification tab… not sure why the languages are all mixed up.
  24. [R75] Kakao T 3/5 · US Please improve: When my phone is set to English, the driver app also displays addresses and destinations in English, which sometimes makes it hard to get a taxi and often causes communication confusion. Please add an in-app language setting. · translated
  25. [R27] Ikon Pass 2/5 · US Unreliable: Tracking works only when the app feels like it. About 1 day out of 4 it decides I’m not “authorized” to track. And before you ask, my iPhone is always up to date. The app is (still) simply not good enough for prime time.
  26. [R67] Kakao T 1/5 · US overcharge: It took me a while to realize that every time I used the bikes, I was being charged multiple times. I used them about 15 times and ended up with 71 transactions, plus the tax. I always used taxis, and everything was fine until an old guy charged me extra, on top of what the app showed. He charged me twice, and I got so angry because he started saying it was a long way, etc., which it r
  27. [R69] Kakao T 3/5 · US Navigation directions for driver are unreliable: Navigation directions sometimes seem pretty off. On our most recent ride the driver took a strange route that he blamed on the directions from the app that ended up costing twice as much as the estimates cost. In contrast the driving directions from Kakao map showed a much more straightforward and shorter route.
  28. [R70] Kakao T 1/5 · US Long distance, long journey: It took over an hour to travel a distance that should have taken 30 minutes, wasting both time and money. I don't know why they aren't using real-time traffic navigation, which even basic apps will have by 2026. They must think we won't notice them making more money this way. I'm switching apps. · translated
  29. [R79] Kakao T 1/5 · US BEWARE OF SCAMMERS: My friends and myself have used the app, and the drivers always figure out a way to scam you out of so much money. Only giving this a 1 Star review to spread awareness. For my experience, a $40 taxi fare has turned into a $200 taxi fare.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store