Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Ikon Pass

30
User verdict / 100 High confidence In trouble

The Ikon Pass app is currently experiencing significant issues with its core features like tracking, map functionality, and user interface, leading to widespread user frustration despite the value of the Ikon Pass itself.

4.7★ lifetime (27,568) Free + in-app purchases since 2019 by Alterra Mountain Company updated 0.2 mo ago recent negative 80% 120 reviews across 3 regions
Tracking Issues UI/UX Degradation Map Functionality Loss of Favorites/Preferences Login & Stability Information Accuracy/Access
5★15
4★11
3★30
2★44
1★178
recent reviews across 3 regions, vs the 4.7★ lifetime average

Recent reviews for the Ikon Pass app indicate a sharp decline in user satisfaction, with many reporting critical bugs and a degraded experience compared to previous versions or individual resort apps. While the Ikon Pass itself is highly valued for access to multiple mountains, the accompanying app is widely criticized for unreliability and poor design. The overall trajectory is negative, contrasting sharply with its high lifetime rating.

What users like

  • Effectively tracks ski stats and runs for individuals and groups, though often buggy.R148R169R264
  • Helpful for locating friends and family on the mountain.R148R184
  • Provides essential information like lift and trail statuses, though often hard to find or inaccurate.R45R267
  • The Ikon Pass itself is highly valued for access to multiple resorts and discounts.R196R216R219R246

What users complain about

  • Ski tracking is unreliable, frequently fails, stops unexpectedly, or records inaccurate data.R8R9R13R14
  • The user interface is clunky, unintuitive, and difficult to navigate, making it hard to find key information.R4R5R20R24
  • Trail maps are often missing, replaced by less useful 3D maps, or do not clearly show open runs and lifts.R1R3R17R31
  • The app frequently fails to save favorite mountains or user preferences, requiring re-entry upon each use.R22R33R34R36
  • Many users report constant login issues, requiring frequent sign-ins or re-installation.R9R67R171R188
  • Replaced superior, mountain-specific apps, leading to a downgrade in features and local relevance.R10R20R21R26
  • Drains phone battery significantly, especially when tracking.R55R169R255
  • Lacks crucial features like filtering open runs on maps, displaying top speed, or automatic tracking.R3R89R205R232
  • Information like snow reports, weather, and lift wait times are often inaccurate, outdated, or hard to find.R2R24R41R45
  • Frequent updates are required, sometimes daily, which is inconvenient.R11R12
  • Spams users with marketing notifications with no clear opt-out option.R7R18R53
  • Crashes frequently, especially when tracking.R129

Latest update · v7.202.101

What the developer says changed (the verdict above weighs this against what reviewers report):

Minor improvements and bug fixes to keep things smooth from the base to the summit.

Recurring themes

Tracking Issues negative
Many users report that the ski tracking feature is highly unreliable, frequently failing to record data, stopping mid-day, or providing inaccurate stats. This contradicts the developer's general 'bug fixes' claim, as tracking remains a major problem.R8R9R13R16
UI/UX Degradation negative
Reviewers widely criticize the app's user interface as clunky, unintuitive, and difficult to navigate. Many feel it's a significant downgrade from previous versions or the individual resort apps it replaced, making it hard to find essential information.R4R5R20R24
Map Functionality negative
A major point of contention is the removal or poor implementation of traditional trail maps, often replaced by less useful 3D maps. Users struggle to see open runs and lifts directly on the map, a feature that was present in older or competitor apps.R1R3R17R31
Loss of Favorites/Preferences negative
A recurring complaint is the app's inability to save favorite resorts or user preferences, forcing users to re-enter or re-select them every time the app is opened.R22R33R34R36
Login & Stability negative
Users frequently report issues with logging in, being logged out automatically, or the app crashing. This directly contradicts the developer's claim of 'minor improvements and bug fixes'.R9R67R129R171
Information Accuracy/Access negative
Many users find critical information like snow reports, weather forecasts, lift statuses, and resort hours to be inaccurate, outdated, or buried deep within the app, making it less useful than resort websites or other apps.R2R24R41R45

Who it's for

This app is for Ikon Pass holders who want to track their ski days and potentially locate friends on the mountain, provided they are willing to contend with significant bugs and a frustrating user experience R148R184. It is not for users who expect reliable tracking, intuitive navigation, accurate real-time mountain information, or a seamless experience comparable to dedicated resort apps R1R3R26.

Evidence note: The recent reviews overwhelmingly skew negative, with many users expressing extreme frustration and disappointment. While a few positive reviews exist, they often acknowledge existing issues or praise the Ikon Pass itself rather than the app's functionality. The developer's release notes for 'minor improvements and bug fixes' are directly contradicted by the widespread and severe bugs reported in recent reviews.

Frequently asked

Does the Ikon Pass app reliably track ski stats and runs?
No, many users report that the app's ski tracking feature is unreliable, frequently failing to record data, stopping unexpectedly, or providing inaccurate stats, often requiring restarts or re-installations to function R8R9R13R16.
Can I view trail maps and open runs in the Ikon Pass app?
Users report that traditional trail maps are often missing or replaced by less useful 3D maps, and it is frequently difficult to clearly see or filter open runs and lifts directly on the map R1R3R31R50.
Does the app save my favorite resorts?
No, many users experience a bug where the app fails to save favorite mountains or user preferences, requiring them to re-enter their selections every time they open the app R22R33R36R40.
Is the Ikon Pass app a good replacement for individual resort apps?
Many users who previously used mountain-specific apps, such as for Palisades or Steamboat, find the Ikon Pass app to be a significant downgrade in terms of features, usability, and local relevance R10R26R29R34.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R148] 5/5 · US Great for skiing on all Ikon Mountains: This is overall a great app because it shows you stats you can keep track of, the locations of others in your group, and tracks your runs. It works on all Ikon Mountains so it’s very versatile. But one feature that would be awesome to add in would be if you could play back the exact movement you went through the trails, kind of like a path that you could see
  2. [R169] 3/5 · US Nice app: Bring back MPH!!!, I like this app, sometimes the tracking isn’t accurate or it will confuse a lift for a run in the area but judging based off my last use of this app(yesterday), they may have repaired that. Pretty straight forward app that is easy to navigate, I like the layout. I like being able to add your friends for the day. I really miss the MPH feature because id like to know how
  3. [R264] 5/5 · CA Application intéressante!: J’aime pouvoir inviter la famille à participer à une compétition amicale du nombre de jours passés sur les pistes.
  4. [R184] 5/5 · US Found my party!: One time I was looking for my friends and the app helped me find them! So awesome! Too cruel
  5. [R45] 3/5 · US Good, but not as good as the previous Palisades app: On the plus side, this app has all the key information skiers need, including which lifts are open and scheduled, trails open and closed, parking info, and even lift wait times, although that last info is oddly hard to find as it's only showed on the map in Trails mode, which is not the default. The map in the default Village mode is useless to
  6. [R267] 4/5 · CA Great app: App gives all the info you need Obviously it doesn’t work if you forget to turn it on It would be nice if it turned itself on as you went thru the first loading gate
  7. [R196] 5/5 · US Loving my IKON pass: Enticed us to ski fun places like Salt Lake and Banff. Pass is so easy to use! Plus, it comes with excellent discounts!
  8. [R216] 5/5 · US Ikon: Pass gives me opportunity to visit great mountains and Steamboat Springs is on top of that list . Staff at mountain are courteous and informative. Lifts are great and abundant. Ant
  9. [R219] 5/5 · US Ski Safari: Loving Ikon for a 1-month intermountain West Ski Safari!
  10. [R246] 5/5 · US Ikon Base Pass: Worth every penny. I’ve been to Chamonix and Zermatt and filled up my bucket lists and this Ikon pass never failed me with all my shredding……
  11. [R8] 2/5 · US Tracking is buggy: Many times I have started the day with tracking on only to find mid day that it failed to collect any stats. Only fix seems to be force quit app and restart.
  12. [R9] 1/5 · US Don’t expect much: Where do I start…. What a frustrating app! I had it open from a day earlier, and said it was still tracking, but it wasn’t. Lost an entire day of stats. Need to blow away the app. Each night. And be prepared to login again each time, particularly frustrating when you’re all geared up and it won’t recognize your face. And don’t get me started when it won’t start tracking becaus
  13. [R13] 2/5 · US Unreliable: Tracking works only when the app feels like it. About 1 day out of 4 it decides I’m not “authorized” to track. And before you ask, my iPhone is always up to date. The app is (still) simply not good enough for prime time.
  14. [R14] 1/5 · US Horrible resets tracking: Horrible app
  15. [R4] 2/5 · US Horrible: Clunky, tries to be all things and isn’t. Not geared to how customers want their information.
  16. [R5] 2/5 · US Ikon pass app review: The latest UI is complete garbage. The previous UI was bad and you somehow made it worse. There is literally no way to renew my pass on the app. I tap one of the buttons to renew, then choose the pass, and I go to some weird renew page that’s trying to sell me on the pass. Bro! I already said I wanted it, why are you trying to sell me it!? Then I’m somehow on step 1 of 5 and
  17. [R20] 1/5 · US Not as good as the mountain specific apps: It takes 8 clicks to see what used to take 2 clicks to see
  18. [R24] 3/5 · US Meh - has gotten worse: This app used to be so perfect. Maybe two years ago was the peak? This year is the worst it’s been. Generally not a helpful app anymore other than friend tracking. It’s no longer intuitive. It’s clunky and hard to figure out. I would like to easily access the snow report, maps, and other relevant info for a ski mountain but I feel like the stuff is either not there anymore
  19. [R1] 1/5 · US No trail maps???: The app seems to have removed the ability to view trail maps at Palisades, at least in the offseason, replacing it with only their awful “3D” map that you could get a better version of in any other all-purpose mapping app. The only thing I used this app for was trail maps. Is this someone’s idea of a joke?
  20. [R3] 5/5 · US Open runs filter: I decided to try Ikon Pass instead of Epic Pass this year, and overall I really like the app. The interface is clean, easy to use, and everything feels well designed. The only major downside for me is that I can’t filter or clearly see open runs and lifts directly on the map. In the Epic app, this feature is very convenient and makes a big difference. With Ikon, I often have to
  21. [R17] 1/5 · US What did you guys do?: I was convinced I had no internet access until I read the reviews. Nothing works. No maps at mammoth and no tracking?
  22. [R31] 1/5 · US Garbag: How do you take an amazing app from 24/25 and make it such utter junk the next year? No interactive map to allow toggling active runs/lifts. No way to check full list of open trails?? Like I don’t care how many trails are open if you don’t give me ANY option to find out what is or isn’t open. Seriously lacking. Let the mountains bring back their own apps again because this half a**ed attem
  23. [R22] 3/5 · US Ski App - But Defaults to Non-Ski Map? 🥴: App is ok, it doesnt seem to want to save favorite mountains. Biggest complaint is it always defaults to the map of the resort which is NOT the trail map. Can’t think of a reason why this would be except Alterra wanting everyone to know where to buy expensive F&B. Would really like to see this change to default to trail map.
  24. [R33] 1/5 · US Unreliable: Instead of saving my favorite destinations after I pick them on the app, I have to re-enter my favorite destinations EVERY time I open the app.
  25. [R34] 1/5 · US Sucks: This app is terrible. Preferences with resorts don’t get saved. It sucks to have one app with 72 things in. I liked having my home mountain app where I could see then information I needed at glance. Instead I have to deal with this worthless app for no reason. Another terrible mistake by alterra.
  26. [R36] 3/5 · US Unable to add favorites: Since the latest update, adding favorites doesn’t stick after you close and reopen the app
  27. [R67] 1/5 · US Just Keeps Resetting: I’ve downloaded a few times and deleted, each time the log in just loops and resets until infinity. App is worthless, to me and my phone at least
  28. [R171] 3/5 · US Login process outdated: App keeps logging me out and no FaceID option. Also, ski resort conglomerates are the worst. The friends and family discount is a scam.
  29. [R188] 4/5 · US Good App but. . .: The app is pretty good but I wish that you could stay signed in - it seems like every time I want to go in and look at something I have to sign back in again, so please make it so we can stay signed in! Then it would be great!
  30. [R10] 3/5 · US Meh: It’s a shame. I get why they combined all the resort apps into one. But there was so much more local flavor to the apps when they were independent. Now I just stick to Slopes for tracking my skiing and let it connect back to IKON to record my stats for the local stuff and home bragging rights.
  31. [R21] 2/5 · US Significant Downgrade: Replaced the palisades app, which provided all the same features without tons of ads and an absolutely useless tracking system. Use slopes for tracking. Ikon is only useful for monitoring which lifts are open. The lift wait times are basically useless as well.
  32. [R26] 1/5 · US Awful app: This is the worst most useless app ever. Impossible to find lift and mountain updates. All the useful information is buried behind multiple clicks. Live cams are not easy to find. Nothing I want from and app and this is the replacement for a super useful palisades app. HATE IT
  33. [R55] 1/5 · US Battery Drain: Latest app update with 3D maps is an absolute drain on phone battery. Can barely track a full day without completely killing off your phone. 4 of us tracked all day and none of our phones made it.
  34. [R255] 3/5 · CA Consumes way too much battery!: Nice app with lots of cool features, but it consumes way too much power, and it won’t run in Low Power mode. I can’t even run the app for a full day without recharging. Consumes 6 times as much power as my other ski tracker.
  35. [R89] 3/5 · US Not easy to record the day & open runs aren’t a feature: It’s the 2025-2026 season. 7% of the mountain is open at Winter Park heading into NYE. We need to know which runs are open or not Recording the day isn’t easy. To start recording, it’s buried in the app
  36. [R205] 4/5 · US Tracking: I have found other skiing apps that you don’t have to remember to start tracking. Wish that was a feature. Still love the app great if you have the Icon Pass!
  37. [R232] 3/5 · US Speed tracker: Where’s the speed tracker
  38. [R2] 1/5 · US Snow report is trash: They ruined the weather forecasting on the squaw app, these people in charge are absolute clowns
  39. [R41] 1/5 · US Unreliable: This app is complete trash. All it is more advertising for the company that is Ikon. The tracking function has failed on me multiple times. The weather functions are not updated frequently the information they provide is never accurate, the webcams never show anything. Ive tried to be a good sport about the these behemoth companies buying up every damn piece of the land with a hill on
  40. [R11] 1/5 · US Have to update the app almost every day: Title says it all. Fix it, Ikon
  41. [R12] 1/5 · US Whats going on with this app?: And why do i have to keep updating my app everyday?
  42. [R7] 2/5 · US No way to opt out of notification spam: No ikon I already paid you $1000s, do not continue to pummel me with advertisements. Insulting.
  43. [R18] 1/5 · US Marketing Notifications: No way to turn off marketing notifications
  44. [R53] 1/5 · US Worthless app: The old Squaw Valley app had all the info you needed (mtn ops updates, temps and snowfall at different locations and elevations), readily and easily accessible. The ikon app presents you with advertisements as the first thing you see, can’t remember your designated favorite mountains, and then doesn’t even make the most pertinent information available in the app.
  45. [R129] 4/5 · US App keeps crashing: I have used this app for like 2 days and it has been pretty good. The only problem is that when I am tracking the app keeps crashing in the background. Please fix this.
  46. [R16] 2/5 · US What are they doing?: This app got significantly worse for the 2025-2026 season. The tracking barely ever works and it is way more complicated to track with a group - to the point where I never track on Ikon anymore. The layout is more difficult to navigate and I always get thrown error messages. Additionally, I can never select resorts in my wallet so I can’t use my mountain credits. These frauds
  47. [R50] 3/5 · US Steamboat map: New steamboat map is good if you want to track but i cant use it to find out witch trails are open. Old map is better.
  48. [R40] 2/5 · US Favorites not working: Reporting bug in app, that the favorites don’t save. I thought that it was because I added one destination that it removed all the others and you had to select all at once (which I thought was a poor user experience), but I was wrong, the favorites just don’t save. Also the chat bot for the app is extremely weak.
  49. [R29] 1/5 · US Terrible app experience - a big downgrade: You took a decent Palisades app and merged it into a low tier ikon app and made the overall experience terrible. This is a terrible app. I hope you reconsider the redesign.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store